Retail Focus

AUGUST 24, 2022

Australian furniture brand King Living lands amongst homeware flagships; bringing their cool, contemporary and authenticity to Europe for the first time. Designed by Barber’s team on the ground in London; King Living came to Barber Design for their reputation and deep knowledge in the retail design sector. After several online meetings and being initiated into the brand virtually- due to the pandemic- Barber learned about the King Living brand and their unique family-led approach.

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Point of Sale Location Customer Experience Management 299

Retail TouchPoints

AUGUST 24, 2022

Are “retailtainment” and “experiential retail” essentially different names for the same thing? Not really, although they do share a number of elements. Retailtainment concepts tend to downplay a key element of retail — actually selling products — and amplify a partnership or association with a well-known pop culture, hospitality or even food brand. “Experiential retail,” in contrast, is typically used to describe how brands and retailers are using technology, visual storytelling and other method

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Customer Experience Target Market Consumer Marketing 280

Inside Retail

AUGUST 24, 2022

Multibrand food chain franchisor Retail Food Group (RFG) says tax-paid profit increased more than threefold to $5.3 million despite a challenging trading environment. . The company owns and operates Gloria Jean’s, Crust Gourmet Pizza, Donut King, Brumby’s Bakery, Cafe2U Michel’s Patisserie, Pizza Capers and The Coffee Guy. Earnings before income and taxes rose 4.6 per cent to $17.3 million while same-store sales grew 2.3 per cent compared to the previous year.

ATS 264

ATS 264

Retail TouchPoints

AUGUST 24, 2022

Communications and task management solution provider Opterus has launched OPSEngine, a packaged set of APIs designed to provide retailers access to all of the OPSCENTER cloud solution’s features through a seamless integration into brands’ internal systems. OPSCENTER is a multi-modular solution created to help retailers manage and execute store tasks and communications.

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Management 279

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Management

Inside Retail

AUGUST 24, 2022

Woolworths Group boosted its sales by 9.2 per cent to $60.85 billion last financial year, with e-commerce revenues up 39 per cent to $6.26 billion. . In its results announcement for the year to June released today, the grocery retailer reported EBIT of $2.69 billion, down 2.7 per cent year on year, and a net profit attributable to shareholders of $1.514 billion, up $10 million on year.

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Net Profit Customer Experience Supermarket 245

Retail TouchPoints

AUGUST 24, 2022

7-Eleven has launched the 7Collection site, giving the retailer’s customers and fans a place to purchase apparel, travel mugs, graphic T-shirts and a wide range of memorabilia. For its first seven days of operation, shoppers will receive an 11% discount by using the 7Collection11 code. The convenience store giant is kicking off the online shop with two product drops: The Cars of 7-Eleven Collection , including apparel, trucker hats, car decals and the iconic coffee-scented air freshener that deb

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Accessories Apparel Marketing Shopping 279

Retail TouchPoints

AUGUST 24, 2022

As ecommerce has become a part of everyday life, customers have felt empowered to take control of their checkout experiences both in-store and at home. A recent study found shoppers of all demographics are warming up to the idea of self-checkout, seeing it as a faster option that eliminates the need to wait in line. However, that doesn’t mean it’s without its drawbacks.

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Checkout Payment Services Shipping Promotions 276

Inside Retail

AUGUST 24, 2022

Despite group net profit hitting $1.5 billion in FY22 , Woolworths conceded this week that the result landed below its aspirations for the year. . All of Woolworths’ brands stayed relatively flat, with Australian food sales up 4.5 per cent, New Zealand food up 6.6 per cent, and Big W down 3.3 per cent. The business’ Australian B2B arm, however, saw sales more than triple to $3.9 billion, far ahead of the $1.2 billion seen last year, due to the integration of PFD Foods into the Woolworths ecosyst

Customer Experience 147

Customer Experience Net Profit Supermarket Shipping 147

Retail TouchPoints

AUGUST 24, 2022

Qurate Retail Group has appointed James Hathaway as interim CFO following the resignation of former financial chief Jeffrey A. Davis. The parent company of brands such as QVC , HSN and Zulily also has created a new Chief Transformation Officer role and promoted William Hunter, currently SVP of Business Transformation and Shared Services, to the post.

Finance 267

Finance Promotions Planning ATS 267

Inside Retail

AUGUST 24, 2022

The speed with which New Zealanders and Australians have resumed international travel has caught trans-Tasman travel company Flight Centre Group by surprise. “We were confident the demand for travel would eventually come back post-Covid, but I don’t think anyone could have predicted the pace at which it has rebounded since borders have re-opened around the world,” said NZ MD David Coombes.

Returns 130

Returns Accounting Consumer ATS 130

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Retail TouchPoints

AUGUST 24, 2022

The Helen Bernhard Bakery in Portland, Ore. refreshed its 97-year-old business with a new ceiling that was intended to have a vintage look. The business selected a sustainable thermoformed ceiling that resembles the stamped tin ceilings from more than a century ago. Photo courtesy of Hele Bernhard Bakery. Sustainable design means making a building healthier for both the planet and the individuals who occupy it.

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Location Promotions ATS Planning 266

Inside Retail

AUGUST 24, 2022

We argue a lot more than we realise. Whether it’s about vaccines, remote work, war or politics the human race argues about everything – just look at comment threads on Twitter or Facebook for proof. Yet most of us dislike the idea of an argument, and actively avoid conflict in our day-to-day life and work. We’ve been trained to see arguments as negative, and to repress this very natural tendency to disagree – especially in the workplace.

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Promotions Management ATS 130

Retail TouchPoints

AUGUST 24, 2022

Peloton had made its Peloton Bike, Guide and select accessories and apparel available for purchase in U.S. Amazon U.S. stores. Prior to this partnership, Peloton products were sold exclusively through the brand’s own ecommerce site, inside sales channels and showroom. This collaboration will enable Peloton to expand its distribution and engage millions of Peloton Members (and prospective Members) in a new channel for the brand.

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Accessories Apparel Shopping Planning 236

Inside Retail

AUGUST 24, 2022

With Australians beginning to feel the one-two punch of rising food prices and disrupted supply chains, shopper behaviour is changing, with more customers opting for cheaper, homebrand products, according to CEO Steven Cain. The business unveiled its FY22 performance on Wednesday morning, and said sales and earnings remained flat on a year prior and net profit edged 4.3 per cent higher to $1.04 billion.

Net Profit 130

Net Profit Fulfillment Supermarket Shipping 130

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Retail Focus

AUGUST 24, 2022

The commerce industry never stays still for too long. But in recent years, the rate of change has become more profound and significant than in times gone by. Ecommerce has become more widely available and accepted and, in the process, has given plenty of benefits to consumers. Most of this has to do with the level of information available online, and as a result of market competition.

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Consumer Payment Services Shipping Marketing 130

Retail Wire

AUGUST 24, 2022

A growing number of restaurant operators are using artificial intelligence technology to answer phone calls at a time when many businesses are short-staffed. Sixty-five percent of restaurant operators say they don’t have enough employees to meet customer demand, according to a recent survey by the National Restaurant Association.

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ATS 130

Inside Retail

AUGUST 24, 2022

7-Eleven may be known for its Slurpees and speedy service, but it’s also a business that has experimented with Instagrammable new store formats, fun new services and exclusive products. In fact, that’s the reason that it made Inside Retail Asia’s Coolest Retailers list this year. Founded in 1927 in Texas and owned by Japanese retail group Seven & I, 7-Eleven showed the world how convenience in shopping was done.

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Fashion Consumer Returns Promotions 130

Retail Wire

AUGUST 24, 2022

The Chinese e-commerce company, Pinduoduo, is looking to repeat the success that Sein has enjoyed in the U.S. The cross-border platform plans to bring its combination of social and video-game elements to online shopping. “Shein and Pinduoduo do have a lot in common, since while PDD had great hacks for growing the demand side, what it really figured out was how to take advantage of the supply side,” Rui Ma, China tech analyst and host of the Tech Buzz China podcast, wrote on Twitter.

Fashion 130

Fashion Planning Shopping Marketing 130

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Inside Retail

AUGUST 24, 2022

Barely a day goes by now when the metaverse isn’t making headlines. From wild invention s including tactile gloves, to AR wristband sensors and cybershoes, the metaverse is a show-stopping attention grabber. For some, it’s a dazzling new world of seemingly limitless innovation and opportunity. For others, it’s a confusing and terrifying array of ambiguous concepts and remote, imagined realities.

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Payment Services Consumer Fashion Customer Experience 130

Retail Wire

AUGUST 24, 2022

Nordstrom cuts its full-year financial forecast as the retailer looks to move excess inventory at a time of slowing demand. “Customer traffic and demand decelerated significantly beginning in late June, predominantly at Nordstrom Rack,” Nordstrom CEO Erik Nordstrom said. “We are adjusting our plans and taking action to navigate this dynamic in the short term, including aligning inventory and expenses to recent trends.”.

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Planning ATS 130

Cisco Retail

AUGUST 24, 2022

Overview. Cisco Software-Defined Access (SD-Access) is the evolution from traditional campus designs to networks that directly implement the intent of an organization. SD-Access is a software application running on Cisco DNA Center hardware that automates wired and wireless campus networks with LISP as the control plane and VXLAN for encapsulation. Fabric technology, an integral part of SD-Access, provides wired and wireless campus networks with programmable overlays and easy-to-deploy network v

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Finance Operating Expenses Marketing ATS 136

Retail Wire

AUGUST 24, 2022

Median residential rent in the U.S. hit a record high of $1,879 a month in July, up 12.3 percent year-over-year, according to Realtor.com. Rents in the U.S. have gone up for 17 straight months. “Whether in a downtown area or suburb, staying put or making a change, renters are stuck between a rock and a hard place when it comes to affordability,” said Danielle Hale, Realtor.com’s chief economist.

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Cisco Retail

AUGUST 24, 2022

Security tools are only as good as the intelligence and expertise that feeds them. We’re very fortunate to have our security technologies powered by Cisco Talos , one of the largest and most trusted threat intelligence groups in the world. Talos is comprised of highly skilled researchers, analysts, and engineers who provide industry-leading visibility, actionable intelligence, and vulnerability research to protect both our customers and the internet at large.

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Management ATS 119

Retail Wire

AUGUST 24, 2022

Warehouse owners are opening more facilities and charging higher rents for those already in service. That may be about to change. “If the consumer stops spending because of high gas and food prices, that reduction in demand means that there are going to be less goods coming into warehouses,” said Joseph Ori, executive managing director of Paramount Capital.

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Marketing Management Consumer 100

Cisco Retail

AUGUST 24, 2022

One thing that surprises many in IT is how much of a difference a GPU makes for VDI. Lakeside Software ’s white paper How GPUs Accelerate Work-From-Home Productivity has some interesting statistics. One key point is that in 2020, the percentage of time using graphical apps reached 65.5% for VDI users. This means that any worker type will benefit from GPU-accelerated VDI, not just users using applications like CAD/CAM.

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Retail Wire

AUGUST 24, 2022

Peloton said that consumers can now go to Amazon.com to purchase its bike, accessories and apparel. “Expanding our distribution channels through Amazon is a natural extension of our business and an organic way to increase access to our brand,” said Kevin Cornils, chief commercial officer at Peloton. “We want to meet consumers where they are, and they are shopping on Amazon.

Accessories 100

Accessories Apparel Consumer Shopping 100

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience

Small Biz Trends

AUGUST 24, 2022

It has been announced that the global commerce leader eBay has entered into an agreement to acquire TCGplayer, a collectible card marketplace. eBay to Acquire TCG Player in Bid to Dominate Trading Card Seller Market. TCGplayer originated in hobby stores before growing into an expansive ecommerce platform that develops applications and inventory management tools, as well as hardware such as robotic sorting machines that have revolutionized the collectibles industry.

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Marketing Inventory Management Fulfillment Customer Experience 110

Retail Wire

AUGUST 24, 2022

Kroger has opened spoke distribution facilities in the Chicago and Nashville markets to enable it to expand its home delivery reach. The cross-dock warehouses, which measure 80,000 and 40,000 square feet respectively, will enable Kroger to reach customers within 200 miles of larger automated customer fulfillment centers using Ocado technology.

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Fulfillment Marketing 100

Hyken

AUGUST 24, 2022

Think of the brands or companies you enjoy doing business with the most. What is it that makes you want to come back? Here are a few possible reasons: . The product does what it is supposed to do. . They have great customer service. . They provide a great overall customer experience. . You like the employees. . The salesperson is knowledgeable and helpful. .

Customer Experience 109

Customer Experience 109

Retail Wire

AUGUST 24, 2022

Bed Bath & Beyond has secured debt financing from JPMorgan Chase. The retailer needs around $375 million to pay down existing debt and improve its cash on hand. Bed Bath & Beyond’s shares rose more than 15 percent in premarket trading on the news.

Finance 100

Finance 100

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