Inside Retail
FEBRUARY 21, 2023
Australian gelato chain Gelatissimo has opened five new stores – including in Thailand and Singapore – taking its international store network to 70. One store has opened in Sunny Laguna in Phuket, Thailand, another in Hawaii’s Royal Hawaiian Center at Waikiki and a third at Jewel Changi Airport in Singapore. In Australia, the company opened stores in Rhodes, NSW, and Highpoint, Victoria.
Retail TouchPoints
FEBRUARY 21, 2023
BP Products North America , a subsidiary of BP plc, will purchase the TravelCenters of America chain of approximately 280 fuel, convenience and QSR sites for $1.3 billion. The petroleum retailer wants to complement its more than 8,000 off-highway locations to offer a seamless experience to transportation fleets. Additionally, the purchase, which is subject to regulatory and TravelCenters shareholder approval, will provide options for expanding and developing a range of fuel offerings.
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Inside Retail
FEBRUARY 21, 2023
Following its store launch in Sydney earlier this year, Hong Kong-based tech accessories brand Casetify is planning to expand across Australia, as part of a larger goal of reaching 100 stores globally by 2025. Casetify Studio, which is currently located in Sydney Arcade alongside Pitt Street Mall, sells a range of products, including customisable phone cases, AirPod cases, phone straps, water bottles and lifestyle accessories.
Retail TouchPoints
FEBRUARY 21, 2023
The Cambridge Dictionary defines the wow factor as a quality that makes someone feel great excitement or admiration. In retail, the wow factor refers to the business’ ability to amaze customers and convert them into store or brand admirers. A recent study from Wharton’s Baker Retailing Center and The Verde Group found that retailers can increase shopper repurchase intent by nearly 60% by delivering a great experience.
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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
Inside Retail
FEBRUARY 21, 2023
The appeal of interactive experiences has cemented itself into the world of retail. Sephora Beauty uses live streams to promote new products. Ikea recently debut a line of chairs and desks designed specifically for gamers. Starbucks loyalty customers play beat-the-clock classics like hopscotch and bingo that bring them back on the app all day long. Approximately 17 million Australians identify themselves as gamers.
Retail TouchPoints
FEBRUARY 21, 2023
Marks & Spencer has debuted a new integrated hub on M&S.com featuring multi-brand ecommerce activewear site The Sports Edit , marking a big move by the British retailer into the fast-growing sportswear category. The Sports Edit on M&S.com. M&S acquired The Sports Edit in March 2022, noting the platform’s leadership position in the activewear market as well as its “proven capability in brand curation and emerging brand identification.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Retail TouchPoints
FEBRUARY 21, 2023
Both The Home Depot and Walmart reported cautious outlooks for 2023 in the face of continued uncertainty following a year of high inflation. Additionally, Home Depot announced that it will invest $1 billion in compensation for its frontline associates, including improvements to pay, training and career development opportunities. The Home Depot’s Q4 2022 results disappointed, with a mild sales increase of 0.3% to $35.8 billion , up $112 million from Q4 2021.
Inside Retail
FEBRUARY 21, 2023
Burberry this month unveiled a new logo, including a new serif typeface and a 122-year-old design from its archive, which features a charging knight and the Latin word ‘prorsum’, meaning forwards. For branding obsessives, the move wasn’t simply the standard overhaul that often takes place when a new creative director comes on board. Daniel Lee stepped into the role, previously held by Riccardo Tisci, in October last year.
Retail TouchPoints
FEBRUARY 21, 2023
Recent headlines about Meta ’s Instagram and Facebook doing away with shopping features on their platforms might appear to be a retreat in the social commerce wars. In fact they are anything but — and with good reason. Social commerce sales in the U.S. will hit more than $53 billion this year and experience double-digit growth over the next three years to reach $107.17 billion by 2025, according to projections from Insider Intelligence.
Inside Retail
FEBRUARY 21, 2023
They arrived with great fanfare but many international retail brands have found the Australian retail market has been a graveyard. The combination of the affluent socio-demographic profile of the country, familiarity with international brands from media, a stable political climate, relatively strong economy and, for many, an English-speaking market, attracts great interest but has been no guarantee of success.
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
Retail TouchPoints
FEBRUARY 21, 2023
The buying power of African-Americans is projected to reach $1.8 trillion by 2024. However, the experiences of African-Americans in most retail stores, when they are in the best possible position to buy, does not reflect any interest in capturing this buying power. In colloquial terms, retailers are “leaving money on the table” — a lot of money on the table.
Inside Retail
FEBRUARY 21, 2023
Trans-Tasman travel company Flight Centre Group has reported a 217 per cent jump in its revenue to $1 billion in interim results. For the six months to December 31, the company delivered $95 million in EBITDA, higher than it projected. Group-wide total transaction value (TTV) grew 203 per cent to $9.89 billion compared to the same period last year however pre-tax profits fell $18 million.
Wiser
FEBRUARY 21, 2023
The prices you set can affect the number of sales you get, your profits, and even your brand perception. That’s why it’s so important to make the right pricing decisions for your business. Two popular choices when forming your pricing strategies are rebates and discounts. Both are incentives for shoppers to make purchases. But they aren’t the same thing.
Inside Retail
FEBRUARY 21, 2023
Global expansion in both existing and new markets has helped drive Australian fashion jewellery chain Lovisa’s first-half profits up by 31.9 per cent. For the half year, group sales grew 44.8 per cent to $315.5 million while tax-paid profit reached $47.7 million. Comparable store sales increased by 12.5 per cent. The business opened 86 new stores during the half taking its network to 715 stores globally.
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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
Retail Wire
FEBRUARY 21, 2023
Ninety-two percent of the 61 companies that took part in a six-month test of a four-day workweek have continued following the completion of the pilot. Sixty percent of workers who took part in the test said they were better able to combine the responsibilities of their jobs and personal lives as a result. Twenty-seven percent of male participants said that they were able to spend more time with their kids.
Inside Retail
FEBRUARY 21, 2023
On Tuesday morning, Coles’ chief executive Steven Cain announced his retirement from the food and grocery business. After five years at the helm, Cain will be handing over the reins to Coles’ chief of commercial and express Leah Weckert on 1 May. While Cain’s resignation came as a surprise, he told analysts on Tuesday that he had always intended for his role at Coles to be his last executive position.
Retail Wire
FEBRUARY 21, 2023
Nike wants to reopen a store it closed in Portland, OR, due to problems with theft. The athletic wear giant has sent a letter to the city’s mayor saying that it sought a partnership whereby off-duty uniformed officers would guard the store. Nike has offered to pay for the officers.
Inside Retail
FEBRUARY 21, 2023
Launched in 2019, Baresop is an Australian e-commerce business that offers refillable soap bottles and sachets of soap powder via subscription. We spoke with founder Prisca Ongonga-Daehn about the challenge of building a sustainable supply chain and her overarching vision to eliminate 1 billion plastic bottles from landfill by 2035. Inside Retail : What’s the idea behind Baresop and what prompted you to start it?
Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney
Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib
Retail Wire
FEBRUARY 21, 2023
Amazon.com is telling its workers that they will need to return to their offices at least three days a week beginning in May. “It’s not simple to bring many thousands of employees back to our offices around the world, so we’re going to give the teams that need to do that work some time to develop a plan,” wrote CEO Andy Jassy in a memo to employees “We know that it won’t be perfect at first, but the office experience will steadily improve over the coming months (and years) as our real estate and
Inside Retail
FEBRUARY 21, 2023
Woolworths has reported a lift in its December half profits, however inflationary pressures continue to loom over the business in the months ahead. For the 27 weeks to January 1, sales reached $33.2 billion, up 4 per cent, while tax-paid profit grew 14 per cent to $907 million. Group earnings before income and taxes achieved $1.6 billion, up 18.4 per cent while online sales fell 9.5 per cent as customers across all businesses returned to in-store shopping.
Retail Wire
FEBRUARY 21, 2023
Walmart had a very good Christmas. Same-store sales, excluding fuel, at the retailer’s namesake chain increased 8.3 percent in the fourth quarter and comps at Sam’s Club jumped 12.2 percent. The retailer expects that sales will rise two to 2.5 percent this year with adjusted earnings per share falling between $5.90 and $6.05.
Retail Focus
FEBRUARY 21, 2023
The Creative Retail Awards and SaveTheHighStreet.org are excited to announce their partnership for the 2023 Awards, in which they will be crowning the best-designed Independent Store in the industry. The partnership aims to celebrate and recognise the vital role that independent retailers play in the success of the high street, and to encourage the public to support their local independent stores.
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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.
Retail Wire
FEBRUARY 21, 2023
Home Depot said it will raise the hourly pay of its workers, lifting starting wages to $15. “This investment will help us attract and retain the best talent into our pipeline,” wrote Ted Decker, the retailer’s CEO in an email to employees.
A1 Retail
FEBRUARY 21, 2023
Toolstation raised over £750,000 for its designated charity partner, Macmillan Cancer Support, in 2022. Since launching the charity partnership in 2020, Toolstation has raised over £1,500,000 for Macmillan, to help fund vital physical, financial, and emotional support for the millions of people living with cancer across the UK. With the £750,000 donation, Macmillan could pay for 12 Macmillan Nurses for a whole year, helping people living with cancer and their families receive essential medical,
Retail Wire
FEBRUARY 21, 2023
Coca-Cola and PepsiCo have introduced ready-to-drink products that combine alcohol with soda. “It’s only really in the last three to four years that it’s become a major category,” said Nadine Sarwat, a beverage analyst at Bernstein Research.
Retail Times
FEBRUARY 21, 2023
Family-run and innovative premium organic wine producer Corvezzo has appointed the UK wine distributor, Beyond Wines to position it as the number one organic Italian wine supplier in the UK. Investing in a sustainable supply Backed by 50 years’ experience and led by the founder’s grandson Giovanni Corvezzo, its progressive management team is committed to preserving the environment.
Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach
More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio
Retail Wire
FEBRUARY 21, 2023
Congress in December ended emergency allotments for the Supplemental Nutrition Assistance Program (SNAP). Eligible shoppers used the allotments, which added at least $95 in benefits on a monthly basis, to purchase additional food from food retailers in 35 states.
A1 Retail
FEBRUARY 21, 2023
Co-op is set to launch a new-look, larger, food store this week (Wednesday, 22 February) with increased range and choice to serve the Kelty community, conveniently. The convenience retailer relocates to its new purpose-built 3,650 sq ft store in Cocklaw Street, Kelty, Fife, with the new store more than 1,200 sq ft larger than the Main Street site. The new Cocklaw Street store will support 26 local jobs – including the creation of new positions, and will open between 6am-10pm daily.
Retail Times
FEBRUARY 21, 2023
Bushmills Irish Whiskey has today revealed the tenth and final release from its current Causeway Collection – a rare 33 Year Old Port Cask – is to be sold exclusively in World Duty-Free’s stores at Heathrow Airport.
Mass Relators
FEBRUARY 21, 2023
PRINCETON JUNCTION, N.J. – The Market Performance Group announces the passing of Rhonda Johnson after a brief battle with metastatic melanoma. Rhonda was a respected and dynamic consumer packaged goods (CPG) and healthcare leader who held senior executive positions with companies that include Market Performance Group (MPG), Merck Consumer Care, McNeil Nutritionals and Johnson & Johnson.
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Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.
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