Retail TouchPoints

AUGUST 25, 2021

After “acceleration” and “pivot,” one of the biggest retail buzzwords to emerge in the last 18 months has been “circularity.” The term rose to the surface last year as 2020’s unique confluence of events drove consumers toward shopping alternatives that were both environmentally friendly and economically feasible. In the retailX keynote session on Wednesday, Aug. 25, Geronimo Chala, Chief Client Officer at luxury handbag reseller Rebag , discussed the multiple ways the circular concept of “resale

Consumer 306

Consumer Fast Fashion Finance Shopping 306

Tokinomo

AUGUST 25, 2021

Nobody knew what hard seltzer was back in 2012 and now it has become the most popular alcoholic beverage in the United States. How can this new beverage takedown well-known giants like wine and whiskey? Marketing might be the differentiator.

Marketing 241

Marketing 241

Retail TouchPoints

AUGUST 25, 2021

If retailers think online shopping in 2021 is about the simple exchange of goods for money, they’re doing it wrong. If they aren’t delivering a connected and engaging customer journey, they’re not going to keep pace with the competition and they’ll quickly fall into obscurity. Customers don’t just want to buy a product — they want an experience. And, the more personalized it is, the better — from email confirmations to SMS dispatch notifications, right through to a happy and timely handover on t

Payment Services 260

Payment Services Shipping Customer Experience Supermarket 260

Retail Focus

AUGUST 25, 2021

Shaftesbury has today announced the launch of modern wellness apothecary, anatom? , at Seven Dials’ Monmouth Street, marking the brand’s latest London flagship. Retailing its renowned supplements and essential oils, anatom? is set to take a residence in Seven Dials until January 2022. Spanning 1000 sq ft at 42 Monmouth Street, anatom? Seven Dials joins the brand’s network of premium bricks and mortar stores in Marylebone, Shoreditch, and Islington, as well as a presence within Liberty London.

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Beauty and Health Green Retail Shopping ATS 147

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Inside Retail

AUGUST 25, 2021

As we closed out 2020, all data sources pointed towards households reverting to pre-Covid behaviours and a return to a more consistent and predictable purchasing rhythm. Sporadic outbreaks aside, the supermarket industry was returning to something close to normality. The back half of 2021 however has seen disruption and uncertainty return in a major way as the third wave of Covid-19 hit without warning and hit hard; but at Strikeforce, we’re more than prepared.

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Consumer Supply Chain Management Returns Supermarket 147

Retail Wire

AUGUST 25, 2021

Albertsons is running a pilot with Instacart to assess an online grocery pickup service at 40 stores operating under the Albertsons, Tom Thumb, Randalls, Safeway and Vons banners in Austin, Dallas, Denver, Houston, Las Vegas and Phoenix.

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Store Operations ATS 130

Retail Wire

AUGUST 25, 2021

Warby Parker said it will take its shares directly to the New York Stock exchange to make them available to investors at large rather than having them distributed through investment banks as is traditional in initial public offerings.

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Planning ATS 130

Inside Retail

AUGUST 25, 2021

Major global retailers including H&M, Zara, Uniqlo, Hugo Boss, and Adidas have agreed on a two-year pact with garment workers and factory owners in Bangladesh to extend labour protections. The deal – all the signatories to which will be revealed on September 1 – extends a pre-existing agreement that makes retailers liable to legal action unless their factories meet labour safety standards.

ATS 130

ATS 130

Retail Wire

AUGUST 25, 2021

Forty-one percent of workers agreed that non-vaccinated coworkers should pay more for their health insurance, according to a poll by Eagle Hill, a Human Resources consultancy. Almost two-thirds think that companies should not provide special allowances for working from home for those who refuse to be vaccinated against COVID-19. Surcharges related to health insurance have become a topic of growing interest in corporate circles with some believing that the unvaccinated should pay a monthly premiu

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Inside Retail

AUGUST 25, 2021

On July 1, Melbourne-based direct-to-consumer (DTC) luggage brand July launched in the US, its first market outside of Australia and New Zealand. Within a month, it had sold over 1,000 suitcases, including nearly every suitcase in its Trunk collection, a set of high-end zipperless suitcases priced between A$395-495. “Stock that would have taken us six months to sell out in Australia, we’ve sold out in 20 or 30 days.

Marketing 130

Marketing Shipping Planning Consumer 130

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Retail Focus

AUGUST 25, 2021

LabTech, has announced the signing of 9 independent retail brands, covering over 5,000 sq ft at the soon to launch Hawley Wharf Camden. Cult skatewear brand, Scum, leads the raft of new retail signings, with a circa 800 sq ft store fronting onto Chalk Farm Road. It will stock the brand’s full range of apparel, skateboards, and accessories, and will be looking to have limited edition drops that will be unique to this store.

Boutique 130

Boutique Accessories Fashion Apparel 130

Inside Retail

AUGUST 25, 2021

Digital fashion is a futuristic concept for most of us. It’s difficult to imagine not being able to touch and wear physical clothing. It seems more like something from a sci-fi flick than real life. Yet there are signs in popular culture and advanced technologies indicating that digital fashion is just around the corner. Are we ready to make that leap into living our lives virtually?

Fashion 130

Fashion Fast Fashion Consumer Accessories 130

Retail Focus

AUGUST 25, 2021

Hines, the international real estate firm, will welcome leading luxury fashion retailer FLANNELS to The Centre, Livingston, as Frasers Group commits to taking 17,500 sq ft of space with a trading space of 11,000 sq ft across two floors. Strengthening The Centre’s fashion offering, FLANNELS will bring a vibrant retail destination to the town and will house a collection of men’s, women’s and junior luxury designer clothing and accessories from some of the most coveted brands in fashion.

ATS 130

ATS Fashion Accessories Shopping 130

Inside Retail

AUGUST 25, 2021

Best & Less’ first financial year as a public company exceeded its own expectations, with strong earnings and like-for-like sales growth driving a net profit result 191 per cent up on the prior year. The department store business saw total sales hit $663.2 million, up 6.1 per cent, and its online division made up 9.2 per cent of total sales while like for like sales grew 10.8 per cent.

Net Profit 130

Net Profit Department Stores Shipping Management 130

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Talking Retail

AUGUST 25, 2021

McCoy’s is set to launch a new pack design to highlight the “full on flavour” proposition of its core range. The new design will roll-out from 30 August across Salted, Cheddar & Onion, Salt & Malt Vinegar, Flame Grilled Steak, and Thai Sweet Chicken flavours. This story continues at McCoy’s unveils new pack design for core flavours. Or just read more coverage at Talking Retail.

ATS 142

ATS 142

Inside Retail

AUGUST 25, 2021

Myer has set its AGM date – Thursday, 4 November – and will require any nominations for outside directors to be made and received by next Wednesday, 2 September, effectively pushing back shareholder Solomon Lew’s calls for greater financial transparency ahead of the AGM. Lew has been pushing for Myer to release its preliminary financial results early in order to ensure his picks to join the Myer board have an accurate picture of the state of the business, but will now need to put these nominatio

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Net Profit Department Stores Marketing 130

Cisco Retail

AUGUST 25, 2021

Since the onset of the pandemic, technology and digital innovation has enabled us to maintain a semblance of business and life-as-usual. Technology has underpinned the continuity of economic and social activity during the crisis, and this digital enablement is here to stay even as countries begin to emerge out of the pandemic. However, the current reliance on technology has raised the stakes around digital readiness and exacerbating the digital divide for those without the skills, access, or inf

Returns 138

Returns Location Marketing ATS 138

Retail Dive

AUGUST 25, 2021

From air shipping to ship charters to price increases, industry players are managing chaos at ports and throughout the global production network every way they can.

Shipping 138

Shipping Management ATS 138

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Cisco Retail

AUGUST 25, 2021

Cisco Nexus Data Broker has seen tremendous success and traction with data center customers since its inception. Our customers really liked the idea of using the same Nexus Data Center switch for building the packet broker network for their monitoring needs. They didn’t need to invest in additional skill development to manage purpose-built packet broker appliances.

Location 137

Location Management ATS 137

Retail Dive

AUGUST 25, 2021

The DTC eyewear brand's revenue has been on the rise. But, like several other digitally native brands that have gone public, it struggles with profitability.

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137

Cisco Retail

AUGUST 25, 2021

Episode 11 of the Cisco Optics Podcast is now posted! See below for episode notes. Cisco Optics Podcast Episode 11. Cisco Optics Podcast Episode 11. Demystifying fiber cable infrastructure, with Brian Kelly. Part 3 of 6. If you search on “data center” you’ll find many images that show rows and rows of equipment racks. The network gear in these racks need to be physically connected to each other, and that’s where pluggable optic transceivers come in.

Telecommunications 132

Telecommunications Management ATS 132

Hyken

AUGUST 25, 2021

I’m always frustrated when I call a customer support number that I’ve called before and have to retell my story. The same goes for when I’m transferred to another person. There is no need for this. . I recently posted that message to social media. My friend and fellow customer service and experience expert Jason Bradshaw responded that the same thing happens with online chat.

Customer Experience 126

Customer Experience ATS 126

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Talking Retail

AUGUST 25, 2021

Scottish retail leaders have widely welcomed Scotland’s Protection of Workers Act, which came into force yesterday (24 August). The law is designed to give shop staff greater legal protection if they are assaulted or abused. The law was long called for by retailers and retail organisations and those that welcomed it included the Scottish Grocers’. This story continues at Scottish retailers warmly welcome new law to protect shopworkers from violence.

Grocer 124

Grocer Shopping ATS 124

Retail Dive

AUGUST 25, 2021

The company's growth plans include expanding its physical presence with a select number of flagships, growing wholesale and launching in new categories.

Wholesale 133

Wholesale Planning 133

Inside Retail

AUGUST 25, 2021

Plus-size fashion firm City Chic has enjoyed the consumer-led switch to online retail, with 73 per cent of its FY21 total sales of $258.5 million coming through its online. The business’ global active customer base, now spread across Australia, New Zealand, the US, UK, and European markets, hit one million for the first time this year, driving an underlying net profit growth of 80.6 per cent to $24.9 million.

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Net Profit Fashion Marketing Consumer 100

Retail Wire

AUGUST 25, 2021

Finding workers who want to return to offices has become increasingly challenging for employers who are rolling out both traditional and nontraditional perks to aid in their recruitment efforts. Nuveen, an investment company headquartered in Manhattan, has refurbished its offices to make them feel more like home and added two beehives located on the 22-floor terrace.

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Outdoor Returns Location 100

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience

Talking Retail

AUGUST 25, 2021

Kellogg’s has expanded its Crunchy Nut portfolio with Crunchy Nut Bites, in response to the “rise in popularity of nut flavoured cereal”. The cereal will be available from September in 375g boxes, retailing at £2.99. It features a crunchy pillow filled with a soft and creamy filling of Crunchy Nut’s “signature nutty and honey flavours”. This story continues at Kellogg’s launches Crunchy Nut Bites.

ATS 116

ATS 116

Retail Wire

AUGUST 25, 2021

Sweetgreen has acquired Spyce, a startup that uses robots to prepare up to 350 salads an hour before shipping them to their destinations using an all-electric vehicle fleet of 20 trucks. “Spyce and Sweetgreen have a shared purpose,” Sweetgreen CEO and co-founder Jonathan Neman said in a statement. “We built Sweetgreen to connect more people to real food and create healthy fast food at scale for the next generation, and Spyce has built state-of-the-art technology that perfectly aligns with that v

Shipping 100

Shipping ATS 100

Talking Retail

AUGUST 25, 2021

Asian snack brand Kurkure is launching into UK stores from the end of this month, with the backing on PepsiCo. The savoury snacks will be available in two flavours – Naughty Tomato and Masala Munch – in 100g bags and 80g price-marked packs (£1 each). Kurkure will “cater for every British person” and bring the. This story continues at PepsiCo supports launch of Asian snacking brand into UK market.

Marketing 116

Marketing ATS 116

Retail Wire

AUGUST 25, 2021

Dick’s Sporting Goods reported a 19 percent increase in comparable store sales and posted adjusted earnings of $5.08 a share, compared to Wall Street’s expectations of $2.72. The sporting goods retailer is expecting that its comp gains will average around 20 percent over the full fiscal year.

Sporting Goods 100

Sporting Goods 100

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Planning