Tue.Jun 22, 2021

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As Ecommerce Booms, Brands Must Boost App Stability

Retail TouchPoints

As a result of the COVID pandemic, the digital experience has become more important for almost every industry over the last year. Lockdowns and social distancing have driven more and more customers to interact with brands via their apps, dramatically accelerating digital transformation. However, 2020 was an inflection point for one sector in particular: ecommerce.

Checkout 242
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How retailers are racing to meet the needs of older online shoppers

Inside Retail

Starts at 60, the online news and community hub aimed at seniors, has just launched an e-commerce platform as it looks to become the go-to destination for the growing number of baby boomers shopping online. The Australia-based website offers fashion, footwear, homewares, garden, health, food, liquor and gifts, with brands and products selected by the Starts at 60 team to meet older shoppers’ needs.

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Social Retail and Blended Experiences

Retail TouchPoints

Retail as we know it is transforming. Technology continues to shape customer behavior, setting new levels of expectation for brands to provide fast, exciting, meaningful and convenient experiences. Consumers are spending more and more time engaging with brands online, with shopping journeys tailored to their interests and needs — and competition for attention is rapidly rising.

Consumer 238
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Facebook aims to be a “new Westfield”

Inside Retail

Facebook is set to be a “new Westfield” according to its local retail lead, with a number of changes to the way businesses can reach customers pushing the social media closer to an online shopping centre than ever before. In a series of announcements this morning, Facebook founder Mark Zuckerberg detailed the quest to build the world’s largest shoppable social media platform: bringing ‘shops’ to WhatsApp and Facebook Marketplace, visual search to Instagram, and personalised and targeted ads to t

Shopping 236
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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Target Unveils New Sustainability Strategy Touching ‘Every Corner’ of the Business

Retail TouchPoints

Target has laid out a new, wide-reaching sustainability strategy called Target Forward, featuring hard targets around eliminating waste and promoting circular product cycles, as well as inclusion and equity. Target Forward is the result of nearly two years of gathering input across all areas of the business, researching the latest insights and collaboration with key external partners, said the company in a statement.

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In Paris without tourists, LVMH unveils Samaritaine store revamp

Inside Retail

Luxury goods group LVMH unveiled on Monday the revamped La Samaritaine, a 150-year-old department store designed to help it grab a greater slice of tourist spending once pandemic travel curbs are eased. After a seven-year makeover, the historic store will reopen to the public on June 23 and rival the likes of Galeries Lafayette, housing a hotel, restaurants and shops.

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Second annual First Responders Day to celebrate frontline workers

Inside Retail

Retailers nationwide will honor Australia’s emergency response personnel as part of the second annual First Responders Day tomorrow, Thursday 24. The event was put forward last year by the Australian Retailers Association in an effort to thank the frontline men and women who had been risking their lives to keep Australians safe throughout the Covid-19 pandemic.

Fashion 223
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The Department Store dilemma

Retail Focus

Unfortunately for many department stores, the pandemic has been a final blow in the battle with online retail, spiralling real estate costs and difficulty serving up physical retail that is consistently experiential, engaging and adaptable. Stores that we thought would be with us for generations to come are shuttering their doors permanently, with Debenhams among the latest casualties.

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Price Optimization – An eCommerce Necessity or Just Another Passing Trend?

Intelligence Node

Businesses often spend an inadequate amount of time strategically thinking about their product prices. But price strategy deserves a lot more attention, especially for online brands and retailers. According to Oberlo, there will be more than 2.1 billion online shoppers in 2021. It is a given that they will comparison-shop. This means if the products […].

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Why Adidas is venturing into period-proof activewear

Inside Retail

Adidas may trail Nike in its share of the sportswear market globally, but its recent move into period-proof activewear could see the brand win extra points with female consumers. Last week, the brand unveiled TechFit Period Proof tights, a new product innovation that features an absorbent layer to help protect against leaks. The tights are the latest release in Adidas’ Stay in Play collection, which aims to drive menstruators’ participation in sport.

Apparel 147
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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Chewy CFO says expanded selection boosts sales and margins

Retail Wire

Chewy CFO Mario Marte said the company has benefited with higher sales and improved profit margins by moving into new pet categories and offering an expanded selection of products and services. Chewy, which reported a net loss of $92.5 million last year, is expected to post its first-ever profitable year in 2021. Chewy has also benefited from increased automation in fulfilling orders for its growing legions of fans.

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Training retail sales teams? Here’s why face-to-face won’t cut it anymore

Inside Retail

Retailers are abandoning outdated training methods in favour of online systems that work well for the team, and the finances. Gone are the days of having to rearrange rosters and drag the team together for training sessions. There’s no longer a need to spend money on travel, and hiring training venues. With online training you can get your team learning where and when works best for you.

Finance 147
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DoorDash delivering groceries for Albertsons and Safeway

Retail Wire

Customers of grocery chains owned by Albertsons Co. can now get their orders delivered in under an hour via DoorDash. The deal between the grocery giant and deliver service covers almost 2,000 locations across the U.S.

Location 130
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New report reveals the retailers with the best brand logos

Retail Focus

The Nike swoosh, the bitten fruit of Apple and Mickey Mouse’s simple silhouette have been voted the best brand logos of all time, according to a new study by promotional experts. . Researchers polled the nation to discover the most iconic brands with The Nike swoosh – designed by Carolyn Davidson in 1971 – coming top (44 percent), followed by the ubiquitous Apple logo (34 percent), the brainchild of graphic designer Rob Janoff. .

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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How Wiser Solutions Can Help Distributors

Wiser

Do you help hundreds or thousands of businesses get the tools, materials, and products they need to serve their customers? Are you the link between manufacturers, retailers, and wholesalers to improve relationships and keep the wheels of commerce spinning? If so, then you’ve definitely experienced a few hiccups along the way—perhaps a breakdown in communication, supply chain issues, or a disruptive event (like COVID-19).

Wholesale 143
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Clearpay hits 2m UK customers in two years and celebrates very first UK brand campaign

Retail Times

Clearpay, a leader in “Buy Now, Pay Later” payments known as Afterpay outside the U.K. and Europe, has announced it has reached two million active UK customers, showing the continued rise of the BNPL service as it reaches its second anniversary in the UK.

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Coke and Pepsi set new eco-goals after falling short before

Retail Wire

Coca-Cola and PepsiCo have long pledged to reduce waste connect to the consumption of their products, which are largely packaged in plastic. The two companies have failed to meet past targets for recycling and have not sought to find more sustainable alternatives.

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Logistics industry calls for season visas and funded training to ease driver shortage

Talking Retail

The government is being pressed by the logistics industry to introduce a seasonal visa for European truck drivers to protect the nation’s supply chain. There are currently more than 45,000 truck driver tests outstanding at Driver and Vehicle Standards Agency (DVSA) as a result of the Covid-19 lockdowns. David Wells, chief executive of trade association.

ATS 122
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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Target makes new sustainability pledge

Retail Wire

Target has said that it has set a goal of eliminating plastic waste in its private label goods and reaching net-zero emissions across its operations and supply chain by 2040. “It’s a new era of sustainability for our company,” said Amanda Nusz, senior vice president of corporate responsibility at Target. “Although it’s not new work, we are aiming to co-create an equitable and regenerative future with our guests, our partners and community.”.

ATS 100
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Accelerate and Differentiate with Hybrid Cloud

Cisco Retail

Coming off an amazing Cisco Future Cloud launch, we have now redefined and elevated the scope of opportunity for our Partners. Now what has changed? Well, the last 18 months have made a few things crystal clear…. Work is no longer a place you go to but something you can do from anywhere. Some may never return to the office and be permanently remote.

Returns 119
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Smithfield Foods sued for crying wolf over meat supplies

Retail Wire

Food and Water Watch filed a lawsuit last week against Smithfield Foods, claiming the meat processor of misled the public and caused a panic over claims that meat supplies were running dangerously low. The suit claims that Smithfield went public with these claims despite having large supplies in cold storage and being able to keep up with record demand for exports of pork to China and other nations.

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Eager to Empower Your Teams? Observe More to Solve More

Cisco Retail

The final blog in our 4 part Connected IT Insights series. If this pandemic has taught us anything, it’s that work is not a place you go — it’s something that you do from anywhere. This looks unlikely to change anytime soon. Our customers will have more employees than ever before permanently working in a remote or hybrid capacity. This has profound implications for teams and what IT can do to empower them.

Returns 119
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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Early reports suggest another record Prime Day promo for Amazon

Retail Wire

IWON Organics set a new record for sales on Amazon by 7:00 a.m. yesterday morning and had already surpassed that by three times by 2:30, according to Mark Samuel, the company’s founder and CEO.

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ACS urges ministers to introduce new offence for assaulting shopworkers

Talking Retail

The Association of Convenience Stores is calling on MPs to back an amendment to the Police, Crime, Sentencing and Courts (PCSC) Bill that would make assaulting a retail worker a specific offence. The amendment, proposed by shadow policing minister Sarah Jones, is currently being considered alongside others as part of the Committee Stage of the. This story continues at ACS urges ministers to introduce new offence for assaulting shopworkers.

ATS 114
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Hudson’s Bay separates stores and e-commerce businesses

Retail Wire

Hudson’s Bay Co. announced that is separating Saks Off 5th’s stores and e-commerce operations into separate businesses with Insight Partners, a private equity firm, taking a $200 million stake in the online business. The latest announcement is similar to another deal earlier this year that split Saks Fifth Avenue stores from its e-commerce operations.

ATS 100
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Cadbury unveils limited edition Inventor bars

Talking Retail

Cadbury has unveiled the latest finalists of its Cadbury Inventor consumer competition. The limited edition bars include Cadbury Dairy Milk Fizzing Cherry, created by 34-year-old civil engineer Roxy, Cadbury Dairy Milk Banoffee Nut Crumble, created by Josh, a 31-year-old father from Birmingham, and Cadbury Dairy Milk No Frownie Brownie, created by Sophie, a 19-year-old student.

Consumer 114
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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

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L Brands moves closer to spinning off Victoria’s Secret

Retail Wire

L Brands has registered the business name Victoria’s Secret & Co. as part of its plan to spin off the lingerie retailer as a standalone publicly traded company in August. The move will separate Victoria’s Secret and Bath & Body Works into separate companies. “We believe Victoria’s Secret and Bath & Body Works will achieve new levels of success and unlock significant value for all stakeholders by pursuing growth strategies best suited to each company’s customer base and st

Planning 100
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People Behind CSR at Cisco: How Inclusive Communities contribute to a Conscious Culture

Cisco Retail

We have created a new blog series that will focus on the people behind Corporate Social Responsibility (CSR) at Cisco. Each blog in this series will highlight a different Cisco employee who works closely with CSR initiatives across the company. At Cisco, we have 29 employee resource organizations (EROs) and networks that are part of what we call our “ Inclusive Communities.” These employee groups support full-spectrum diversity and foster Cisco ‘ s Conscious Culture globa

ATS 109
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Zappar announces partnership with AiBUY to drive experiential retail with augmented reality

Retail Times

Zappar, the world’s leading augmented reality (AR) platform and creative studio, announced a new technology partnership with the leading shoppable media technology for e-commerce platform, AiBUY. AiBUY's unique proprietary overlay technology combined with the Zappar AR experience instantly gives Zappar integrations with industry leading ecommerce platforms like Salesforce Commerce Cloud and Shopify and Payment solutions like Stripe, Google Pay and Apple Pay.

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Complete and continuous remote worker visibility with Network Visibility Module data as a primary telemetry source

Cisco Retail

Navigating the new normal. Organizations are currently facing new challenges related to monitoring and securing their remote workforces. Many users don’t always use their VPNs while working remotely – this creates gaps in visibility that increase organizational risks. In the past, many organizations viewed these occasional gaps in visibility as negligible risks due to low overall volumes of non-VPN-connected remote work.

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Planning the Architecture of Your Modular DXP

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.