Wed.Nov 25, 2020

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J.Crew Promotes Company Veteran to CEO

Retail TouchPoints

Libby Wadle, a retail industry veteran who has filled a number of senior management roles at J.Crew Group since she joined the company in 2004, has been named CEO. She replaces Jan Singer, who has left to pursue other endeavors. Most recently, Wadle was President and CEO of Madewell , where she was instrumental in transforming the brand from a startup division to a high-growth industry leader.

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Black Friday and Cyber Monday Deals for Small Business Owners

Small Biz Trends

Black Friday shopping is likely to look a bit different this year. But there are still plenty of deals to be had. And many of them may appeal to business shoppers. Whether you’re looking for new computers, furniture, or clothing, many retailers are offering their best deals of the year. You can pick up items in stores in many cases or shop online.

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GameStop, Express, Saks OFF 5TH Add Installment Payment Options

Retail TouchPoints

GameStop , Express and Saks OFF 5TH all have deployed buy now, pay later services. GameStop is partnering with Sezzle , and Express and Saks OFF 5TH are both partnering with Klarna to offer the option to shoppers of paying for their purchases in four equal, interest-free payments. Sezzle is currently available at GameStop’s more than 3,300 U.S. retail stores, its ecommerce site and through the GameStop mobile app.

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Using Retail Pro Prism POS on mobile for your 2020 curbside & COVID-careful holiday shopping setup

Retail Pro

Mobile POS systems can give sales-floor associates and customers flexibility, boost productivity and improve customer satisfaction. Mobility with Retail Pro Prism supports creative ways to sell and promotes faster queuing. Both are likely to appeal to the ways today’s customers … Continue reading → The post Using Retail Pro Prism POS on mobile for your 2020 curbside & COVID-careful holiday shopping setup first appeared on Retail Pro Blog.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Mejuri Leverages Real-Time Profitability Data to Inform Decision-Making

Retail TouchPoints

Like many brands dealing with COVID-19, DTC jewelry brand Mejuri was forced to focus intently on its online operations this year. The company decided to invest in technology that would help it harness the power of data to improve its customer insights and the shopper experience. “At Mejuri, we view data as a strategic asset, especially when it helps us create more compelling customer experiences,” said Majed Masad, COO at Mejuri in an interview with Retail TouchPoints.

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The retail auditing process explained

CJ Retail Solutions

The retail auditing process explained. What is a retail audit? A retail audit is an objective evaluation of many aspects of a brand’s or retailer’s outlets, from merchandising to POS and general customer experience. The aim of retail auditing is to garner a wealth of insights on areas including brand impact and customer behaviour in store. It is only through this process that brands and retailers can ascertain where they stand in relation to the competition, and what they need to tweak in order

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Urb-it announces partnership with Fluent Commerce to offer omni-channel retailers a convenient and sustainable shipping service

Retail Technology Review

Green last mile logistics provider, Urb-it has entered into a strategic partnership with leading order management platform Fluent Commerce. Together, Fluent Commerce and Urb-it will allow retailers to craft a seamless and sustainable omni-channel experience for their customers.

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Beware of bogus retail websites this Black Friday

Retail Technology Review

By Orly Bar Lev, Cybersecurity expert, Mimecast. The holiday season is fast approaching, and consumers are turning to online websites to they make purchases– leaving them exposed to fake websites impersonating legitimate brands consumers know and love.