Mon.Nov 14, 2022

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New Shopping App TRYO Aims to Make AR Try-On More Accessible to Consumers and Brands

Retail TouchPoints

3D and AR design studio QReal is moving deeper into direct commerce with the launch of the new multi-brand, multi-category shopping app TRYO. With more than 500 items at launch — including products from Cartier , Gucci , Adidas , New Era and Rolex — TRYO wants to “revolutionize how people shop online” by making AR try-on experiences more easily accessible to both shoppers and brands.

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How digital signage and kiosks can help stores match the online experience

Inside Retail

Having embraced digital shopping channels during the pandemic, Australian consumers have become well used to the personalisation and tailored content offered online. So how can physical retail stores replicate the experience and deliver an equally personalised interface for customers? “The only way to achieve that is through a digital medium,” says Neal French, director of Chrome Enterprise sales JAPAC at Google.

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Top 4 Strategies for AI-Powered Profitability

Retail TouchPoints

Retailers today are faced with mounting pressure to maximize their bottom lines while maintaining cost expectations for consumers. But amid volatile market changes, ever-evolving customer expectations and increased competition online, this is increasingly challenging to realize. Enter artificial intelligence (AI). Many retailers are turning to AI to help boost productivity while keeping costs in check.

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Ksubi opens its first standalone store in Europe

Inside Retail

Global streetwear brand Ksubi has made its European debut opening a store on London’s Carnaby Street. Established in 1999, the Sydney-based label predominantly operates in the US with flagship stores in New York, Miami, Chicago, and Los Angeles. This is the brand’s first store in the UK and Europe. The London flagship – built in collaboration with design consultancy Brinkworth – features a bold concrete ceiling with an inlaid red marble cash desk and grey granite display plinths and

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From Data to Decisions: Maximizing Retail Potential with AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and guest speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Amazon Debuts Next-Generation Drone Design and Fulfillment Robot

Retail TouchPoints

Last week at the inaugural Delivering the Future event, Amazon welcomed the outside world to its new robotics manufacturing facility, BOS27, in Westborough, Mass. But the 350,000-square-foot facility — which opened in October 2021 and brings together research and development labs — was only part of the draw. Amazon unveiled a number of new technical innovations set to be deployed across its operations, including a lighter, more durable drone for deliveries and a new robotic system than can handl

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No longer a “nice to have”: Clarks steps up its sustainability efforts

Inside Retail

Footwear retailer Clarks Australia has established a new, four-year partnership with Aussie Ark – a not-for-profit organisation that protects endangered wildlife – as part of its plans for a more sustainable future. An asset of Brand Collective, Clarks is also set to sign a four-year partnership with Greenfleet, a local not-for-profit that restores native forests.

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More Trending

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Why Melbourne-based YourGrocer is taking on Australia’s supermarket duopoly

Inside Retail

After almost 10 years of operation, Melbourne-based YourGrocer is looking to double its delivery capacity and build out its online offer via a mobile app in an effort to take on Australia’s grocery duopoly. The business, started in 2013 by Thankyou co-founder Morgan Ranieri, is launching an equity raise through crowdfunding platform Birchal on 17 November with the express purpose of scaling its operations up to provide an alternative option to the traditional grocery store.

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Semafor Report: TikTok Quietly Launches In-Platform Shopping in the U.S.

Retail TouchPoints

TikTok has reportedly launched its much-discussed ecommerce platform, TikTok Shop, in the U.S., according to Semafor , allowing U.S. TikTok users to make purchases directly on the platform rather than linking out to a third-party website. TikTok Shop was previously only available in the UK and seven countries in Asia. The U.S. launch of the offering has spurred a flurry of conjecture since a July 2022 report from The Financial Times indicated that TikTok was abandoning its plans to expand the of

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Heinemann Australia unveils expanded Gold Coast Airport duty-free store

Inside Retail

Heinemann Australia has opened its new stores in Gold Coast Airport’s expanded terminal, after announcing the expansion earlier this year in March. Having nearly doubled the size of its retail space to 1324sqm across the departures and arrivals areas, Heinemann has adopted Gold Coast Airport’s ‘Coast to Hinterland’ design concept, using materials, textures, and colour scheme that mimics the region’s landscape of beaches, rainforests, and mountains.

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NJBIZ: American Dream Reaches Deal with Lenders for 4-Year Extension on Loan Repayment

Retail TouchPoints

American Dream owner Triple Five Group has reportedly reached a deal with lenders to get a four-year extension for repaying its $1.7 billion in construction financing loans, according to NJBIZ. The group, led by JPMorgan Chase, has set a new maturity date of October 2026. “American Dream’s success continues to grow with dramatically increasing traffic and spend at the complex,” said Don Ghermezian, President and CEO of American Dream in a statement.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Vicinity Centres appoints Peter Huddle as acting CEO

Inside Retail

Peter Huddle has been named Vicinity Centre’s new acting CEO, bringing forward the former chief’s retirement timeframe. Earlier this month, Grant Kelley retired as the CEO and MD of Vicinity Centres after five years in the role. A global search for his replacement is currently underway by executive search firm Egon Zehnder. Huddle joined Vicinity in 2019 and is responsible for the company’s property management, leasing, operations, development, and marketing functions while delivering an i

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H&M, Kering, Stella McCartney Join Support for Forest-Friendly Supply Chains

Retail TouchPoints

Major retail industry players including H&M , luxury brand holding company Kering and Zara parent company Inditex have agreed to purchase 550,000 metric tons of sustainable alternatives to materials sourced from ancient and endangered forests. Every year, more than 3.2 billion trees are cut down to produce fiber for packaging and clothing, releasing vast amounts of CO2.

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Retailers accelerate shift to forest friendly fibres at COP27

Inside Retail

Retailers including H&M, Kering and Inditex will purchase over half a million tonnes of low-carbon alternative fibres for clothing and packaging to help reduce global emissions, they said Monday. The announcement by 33 brands, printers and producers coincides with COP27 climate talks taking place in Egypt until the end of this week to seek to step up ambition on curbing global warming.

ATS 130
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Singles’ Day Sales Growth Slows, but Cross-Border Commerce and Livestreaming Shine On

Retail TouchPoints

Alibaba Group declined to release the exact results for its 14 th annual 11.11 Global Shopping Festival, also known as Singles’ Day, instead noting that results were “in line with last year’s GMV performance despite macro challenges and COVID-related impact.” While this implies growth may be slowing for the event overall, it’s still undeniably massive — Singles’ Day rang up RMB 540.3 billion ( $84.54 billion ) in gross merchandise volume (GMV) for Alibaba alone in 2021 — and the fact that 1,009

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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“All about experience”: Inside Sands Retail’s approach to bricks-and-mortar

Inside Retail

Shoppes at Londoner is the latest project from Sands Retail and, together with developments at the Venetian, Four Seasons and the Parisian on the Cotai Strip, constitutes Sands Shoppes Macao, the largest duty-free luxury shopping experience in Macao. Located within The Londoner Macao and covering over 600,000 square feet, the new shopping destination will house more than 150 world-renowned brands in an elegant British-themed setting.

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Government and retailer earnings will show if Americans are still spending

Retail Wire

The U.S. government on Wednesday will release October’s retail sales numbers. That and quarterly earnings results from Gap, Kohl’s, Macy’s, Target, TJX and Walmart will help clarify the picture of consumer spending as the Black Friday weekend approaches.

Consumer 130
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What you need for an edge in recruitment in 2023

Inside Retail

Recruitment in 2023 will continue to test us. If we have gleaned anything from the pandemic, it is just how unpredictable the world is and how swiftly we must adjust and embrace change. Adapting to our new world of recruitment has required a monumental shift in mindset. Next year will be no different. After all the events that have reshaped our employment landscape, the conundrum of the employment market continues.

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Some older Gen Z workers are staying out of the job market

Retail Wire

The share of people employed or actively seeking work among 20- to 24-year-olds has fallen from 72.1 percent in 2019 to 70.8 percent today. One theory as to the why behind the data is that young adults who went to remote learning when the pandemic hit have returned to school in person so that they can have the experience they missed.

Marketing 130
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Planning the Architecture of Your Modular DXP

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

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How retailers are connecting the metaverse to the real world and revenue

Retail Dive

Brands are diving into virtual environments to connect with young consumers. But are these digital spaces just billboards for brands, or can they have tangible benefits?

Consumer 143
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Retailers want the gift of unloading excess inventory for Christmas

Retail Wire

Retailers including Gap, Kohl’s, Target and Walmart are looking to turn over excess inventory in their backrooms and warehouses during the holiday selling season. “Inventory is the most important factor,” said Michael Baker, a retail analyst for D.A. Davidson. “That’s usually not the case — usually it’s just a factor. Inventory is going to take on more meaning than the other metrics.”.

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Boost Revenue With Upsells and Cross-Sells

Wiser

Picture this: you want to brush up on your ping pong skills and decide it’s time to reinvest in a new pair of paddles to get the ball rolling. So, you turn to online shopping. You find the paddles you want, a pack of balls, and you’re about ready to check out. Then, suddenly, you see a recommendation: a book to help you improve your ping pong game. You sure could use it, it’s been a while since you’ve played and you’re a little rusty.

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Alibaba says Singles Day sales were in line with 2021

Retail Wire

Alibaba for the first time this year since kicking off Singles Day in 2009 has chosen not to disclose its final sales figures for the sales promotion. The Chinese e-commerce giant said that this year’s numbers were in line with its 2021 results.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

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How to Make a Deal In Uncertain Economic Times

Small Biz Trends

How does the professional deal maker handle uncertain business and economic times? On the Small Business Radio Show this week , I talked with Marc H. Morgenstern who is an out-of-the-box, uber-successful dealmaker, and rock aficionado and no ordinary business leader. His uncommon insights are powered by the confluence of 400+ successful deals, a lifetime of following the Grateful Dead, and also selling encyclopedias door-to-door.

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Amazon’s Bezos says he will donate most of his fortune to charity

Retail Wire

Amazon.com founder Jeff Bezos said he intends to give away most of his $124 billion fortune before he dies. Mr. Bezos gave a $100 million Courage and Civility Award to Dolly Parton, who will direct the money to charities that she deems fit.

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10 Best Small Business Loans for Startups

Small Biz Trends

Small business owners have a lot of options when it comes to financing their businesses. In this article, we’ll discuss ten of the best small business loans for startups. Each one has its own benefits and drawbacks, so be sure to do your research before deciding which is right for you. Let’s get started! What Are Small Business Startup Loans?

Finance 105
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Primark’s BOPIS offer crashes the retailer’s website

Retail Wire

Primark decided to run a 25-store test, giving customers in England the ability to buy items online and pick them up in-store. The offer led to a spike in traffic, which crashed the site. “It’s been great to see so much interest in the launch of our new Click + Collect trial,” a Primark spokesperson said. “We’re aware that some people have had issues accessing the website this morning and we’re working hard to address this to ensure that everyone can access and browse the site

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Retails Next Frontier: Exploring and Proving the Value of AI

AI is everywhere. It’s in customer service interactions, product recommendations, marketing outreach, and yes, even commerce experiences. But not every use of AI provides the same value to your brand. In this masterclass, experts from Constructor, commercetools, Contentstack, and Orium discuss how AI can complement your composable tech stack and help bring in immediate ROI.

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Coinbase Says Cryptocurrency for International Money Transfers Growing in Popularity

Small Biz Trends

Coinbase says that cryptocurrencies offer users faster, easier, and more cost-efficient ways of sending money abroad. Since launching international transfer services in Mexico in February the cryptocurrency exchange platform has seen a steady rise in demand for the service. For example, Coinbase customers in Mexico nearly doubled in a period of just a few months.

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Millennials and Gen Z are doing some social Christmas shopping

Retail Wire

Fifty-six percent of Millennials and 60 percent of Gen Z consumers will do at least some of their Christmas shopping on social media sites, according to Deloitte. The new numbers represent a significant increase from last year when 46 percent of Millennials and 49 percent of Gen Z said they would buy gifts on social sites.

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MuleSoft at AWS re:Invent 2022

Mulesoft

Great news: MuleSoft is going to AWS re:Invent 2022! We’re excited to join the world’s leading brands for a learning conference hosted by AWS for the global cloud computing community. The in-person event features keynote announcements, training and certification opportunities, access to 1500+ technical sessions, the Expo, after-hours events, and so much more.

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Parody accounts mess with brands on Twitter

Retail Wire

Elon Musk’s revamp of Twitter’s subscription offer has opened the door for parody accounts to impersonate legitimate brands. A PepsiCo Twitter Blue page touted the superiority of the brand’s rival, Coca-Cola. An Eli Lilly spoof account claimed that the company was offering free insulin.

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2024’s Retail Odyssey: Going Small, Artificial, and Augmented!

Speaker: Kelly Goetsch - Chief Strategy Officer at Commercetools | Jason Cottrel - CEO & Founder at Orium | and guest speaker Brendan Witcher - VP, Principal Analyst at Forrester

Significant modifications are on the horizon for digital commerce in retail and customer experience come 2024. The pace of tech shifts will intensify, businesses are set to defund legacy solutions, and attractive opportunities will surface as social and retail media players join forces. To stay ahead of the curve, digital leaders are experimenting with less risky initiatives and scaling back on outdated projects that no longer yield impactful results.