Retail TouchPoints

FEBRUARY 8, 2022

Following a year of wild twist and turns, retail’s most indefatigable underdog has introduced its next act. GameStop will launch a marketplace for non-fungible tokens (NFTs) in partnership with the blockchain platform Immutable X. The GameStop NFT Marketplace is expected to launch later this year and is the first major initiative from new CEO Matt Furlong, who joined the company in June 2021 following the departure of previous CEO George Sherman in April 2021.

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Fulfillment ATS Marketing 301

Inside Retail

FEBRUARY 8, 2022

Woolworths Group has unveiled a new corporate identity to “better symbolise its evolution and what its collective businesses and platforms stand for”. The new brand identity will replace the group’s signature logo, which illustrates its name together with its five brands presented in five different colours. Meanwhile, the traditional Woolworths supermarket business logo will stay the same.

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Supermarket Marketing ATS 246

Retail TouchPoints

FEBRUARY 8, 2022

The new year is kicking off with plenty of challenges for consumers, retailers and CPG brands alike — and it seems we’ll start another year under a cloud of uncertainty. But if we learned anything from 2021, it’s that the businesses demonstrating the greatest agility and ability to connect with consumers will find themselves in the best position to thrive and outperform their competitors.

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Promotions Marketing Consumer Planning 273

Inside Retail

FEBRUARY 8, 2022

Fashionistas will be accessorising their outfits with mandatory masks to attend New York Fashion Week this season, adhering to strict COVID-19 protocols put in place for smaller catwalk shows. With a return to physical shows in September following virtual fashion weeks earlier in the pandemic, organisers are embracing a “new normal” mix of in-person and digital presentations.

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Fashion Returns Planning ATS 246

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Retail TouchPoints

FEBRUARY 8, 2022

Peloton is aiming to build its long-term profitability with the appointment of new President and CEO Barry McCarthy along with cost-cutting measures, including 2,800 layoffs and a pivot toward greater reliance on third-party partnerships. Additionally, the company’s recent stock price slump has reportedly attracted interest from potential buyers including Amazon , people familiar with the matter told The Wall Street Journal.

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Inside Retail

FEBRUARY 8, 2022

A big step for one Aussie gelato chain as Gelatissimo opens its first US store in Houston, Texas. Gelatissimo CEO, Filipe Barbosa said “We are so thrilled to have officially opened our first US store. Now the next chapter begins as we look to further opportunities for growth throughout America and globally.”. Keeping up the pace, the brand’s next US outlet will be a store in Hawaii’s Honolulu which is set to open in the coming months.

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Inside Retail

FEBRUARY 8, 2022

Connected exercycle maker Peleton is in “crisis mode” according to one analyst, after “sacrificing” its CEO John Foley this week and scrambling to get the business back on the rails. Neil Saunders, MD at GlobalData said Peleton was justified in axing Foley who had lost the confidence of investors and is responsible for the current state of the company.

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Returns Consumer ATS 147

Retail Focus

FEBRUARY 8, 2022

The many ways in which customers want help in store no longer converge on the services of a store associate; they are more than happy to self-serve, but they do still want help. Research in 2021 from Pricer revealed that 57% want digital engagement in the aisle to improve CX and inform purchasing decisions. In addition, 65% would be more likely to buy a product in-store when they can easily and clearly access information about the product digitally.

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Markdowns Sporting Goods Management Shopping 147

Inside Retail

FEBRUARY 8, 2022

Temple & Webster’s first half revenue has jumped 46 per cent to $235.4 million compared to FY21, and 218 per cent up on FY20 – showcasing just how much online homeware sales have grown during the pandemic. Active customers grew by 34 per cent to an estimated 906,000, following its sixth straight quarter of revenue per active customer growth.

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Retail Focus

FEBRUARY 8, 2022

New year means new you. What better way to turn over a new leaf than by taking on the Veganuary challenge by adopting veganism for the month of January? . The vegan lifestyle offers environmental, ethical, and health benefits , so it comes as no surprise that the number of Brits choosing the plant-based diet is growing, with 1.6 million people estimated to currently follow veganism. .

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Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Inside Retail

FEBRUARY 8, 2022

Leakproof apparel brand Modibodi is well-known for its work in breaking taboos around menstruation and incontinence as well as its product innovation and commitment to sustainability. Here, we chat with Modibodi founder Kristy Chong about the process behind developing the world’s first biodegradable undies, the brand’s journey towards becoming a B Corp and the rise of leakproof apparel in the mainstream market.

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Apparel Marketing Accessories Fashion 130

Retail Focus

FEBRUARY 8, 2022

In a retail showroom environment, used car dealerships are seen as a little old-fashioned. Nevertheless, with over 7 million used cars sold annually – many directly from used car dealerships – they’re busier than you’d think. Customers increasingly research online first. So, making used retail car sales and the buying process more appealing to customers is necessary.

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Fashion Shopping Location Marketing 130

Inside Retail

FEBRUARY 8, 2022

Storied Italian football manager Arrigo Sacchi, who was never a professional footballer himself before going into coaching, offered this famous one-liner when someone questioned his qualifications: “I didn’t know that to become a jockey you first have to be a horse.”. This retort seems to apply seamlessly to the ruling classes, who now go into politics immediately after graduating from university and without much, if any, experience in business or life.

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Accounting Promotions Management ATS 130

Retail Wire

FEBRUARY 8, 2022

Peloton announced it is cutting about 2,800 jobs, about 20 percent of its workforce, in a move to reduce costs in the face of slowing sales. It also announced that John Foley, company co-founder, has stepped down as CEO and is being replaced by Barry McCarthy, former CFO of Spotify and Netflix. Mr. Foley will also serve as executive chair of Peloton’s board.

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Inside Retail

FEBRUARY 8, 2022

Rental is fast becoming a fixture within the retail landscape. Here, three different retailers discuss the changing consumer mindset and the unique challenges of rental companies. Breeze: Rental furniture. TJ Hoon, founder and CEO. Inside Retail : Tell me about how Breeze began. TJ Hoon : I started Breeze because I was frustrated by how hard it was to create a home I loved.

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Retail Wire

FEBRUARY 8, 2022

American consumers are stocking up on a wide variety of products after having grown concerned about supply levels and pricing connected to the pandemic. Alexis Abell, a mother of five, does her shopping at BJ’s Wholesale Club. “I don’t want to be in a position again where I can’t get something,” said Ms.

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Inside Retail

FEBRUARY 8, 2022

Supermarket Aldi may be well-known for its low prices and everyday grocery offering, but in December last year, the retailer launched a pop-up champagne bar in affluent Mayfair in London, showcasing its award winning private label ‘Veuve’ line. “I think that what probably stuck out to customers is that when you think about champagne bars, you tend to think about Selfridges in London, or Lafayette in Paris, or even David Jones here in Australia,” Queensland University of Technology’s Professor Ga

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Retail Wire

FEBRUARY 8, 2022

Amazon.com is more than doubling its maximum base pay for corporate and tech workers from $160,000 a year to $350,000 in an effort to recruit top talent and reduce turnover among its current employees.

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Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Inside Retail

FEBRUARY 8, 2022

Fashion and lifestyle retailer Incu doesn’t just stock in-demand designer labels A.P.C. and Rag & Bone in its multibrand bricks-and-mortar stores, it also operates their standalone stores in Australia. And now, Incu is taking over their local e-commerce sites too. Here, Incu CEO Douglas Low discusses the improved the shopping experience at A.P.C. and Rag & Bone and why – after recently announcing its new partnership with Danish fashion brand Ganni – Incu seems to be on such a roll. .

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Planning Shipping Fashion Management 130

Cisco Retail

FEBRUARY 8, 2022

Financial Services face many challenges in 2022. Security threats. New regulatory requirements. Increased demand from new users and devices. There’s a lot to consider. Also, there is a critical shortage today of IT talent and skills needed in financial services to meet customer demand and revenue goals. We have identified five key challenges that financial services IT must overcome this year to realize their growth expectations.

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Inside Retail

FEBRUARY 8, 2022

Gifts have long since been a consumer favourite for Valentine’s Day celebrations. It’s a way for consumers to show their loved one’s admiration and gratitude on a love-filled day, yet as the global supply chain disruption lingers into 2022, consumers are becoming more reluctant in purchasing presents for this shopping event. The repercussion of items not arriving on time during the Christmas period has caused consumers to yearn for more transparency from retailers.

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Customer Retention Customer Experience Consumer Shopping 130

Retail Wire

FEBRUARY 8, 2022

Build-A-Bear has launched its new “After Dark” collection that includes bears holding glasses of beer or wine. Customers must confirm they are at least 18 years of age to view the collection. “Who said stuffed animals were just for the kids? Why should they get to have all the fun? The Build-A-Bear stuffed animal gift collection has something for everyone — including stuffed animals for adults who are just kids at heart,” the site said.

ATS 100

ATS 100

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Retail Dive

FEBRUARY 8, 2022

Tests of a new "catalog-powered" shopping lens generated $6 million in sales for Ulta Beauty and a 17-time lift in purchases among women for MAC Cosmetics.

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Social Commerce Shopping 104

Retail Wire

FEBRUARY 8, 2022

Fifty-three percent of working mothers said they get fewer than six hours of sleep a night as part of a survey conducted by researchers at UC San Francisco, UC Berkeley, UCLA, Northeastern. Fewer than one in four working moms get the recommended amount of sleep on a regular basis. “The women who participated in our study said it was near impossible to keep the two spheres of work and home separate,” the researchers wrote, “let alone show up for the responsibilities to the extent they desired.”.

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ATS 100

Retail Times

FEBRUARY 8, 2022

February 2022 sees D’Amazonia launch its first Better Sleep Tea. For many teas have spent the last few years playing second fiddle to coffee when it came to perceived discernment and innovation. Whilst coffee set about establishing countless range extensions built around everything from ingredient provenance and blend indulgence to caffeine levels, drinking formats and usage occasions; teas have for the most part travelled a more serene path with few ‘real’ innovation highlights outside of match

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Retail Wire

FEBRUARY 8, 2022

Ocado said that its core earnings will fall short of market expectations this year as the company continues to invest heavily in its automated warehouse facilities. Stephen Daintith, Ocado CFO, said the company plans to spend 30 million pounds this year as it launches nine automated warehouses and invests in technology.

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Planning Marketing 100

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience

Nvidia

FEBRUARY 8, 2022

Eating into open hours and menus, a labor shortage has gobbled up fast-food services employees, but some restaurants are trying out a new staff member to bring back the drive-thru good times: AI. Toronto startup HuEx is in pilot tests with a conversational AI assistant for drive-thrus to help support service at several popular Canadian chains. Chronically understaffed, food services jobs have among the highest rate of employee departures, according to the U.S.

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Fulfillment Promotions Location Marketing 95

Retail Wire

FEBRUARY 8, 2022

Nike filed a lawsuit last week against StockX, an apparel and sneaker exchange, for selling non-fungible tokens that infringe on its trademarks. “StockX has chosen to compete in the NFT market not by taking the time to develop its own intellectual property rights, but rather by blatantly freeriding, almost exclusively, on the back of Nike’s famous trademarks and associated goodwill,” the suit charged.

Apparel 100

Apparel Marketing 100

Nvidia

FEBRUARY 8, 2022

Eating into open hours and menus, a labor shortage has gobbled up fast-food services employees, but some restaurants are trying out a new staff member to bring back the drive-thru good times: AI. Toronto startup HuEx is in pilot tests with a conversational AI assistant for drive-thrus to help support service at several popular Canadian chains. Chronically understaffed, food services jobs have among the highest rate of employee departures, according to the U.S.

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Fulfillment Promotions Location Marketing 92

Retail Wire

FEBRUARY 8, 2022

The Kirkland Signature line of products generated $58 billion in sales for Costco last year, about one-fourth of the warehouse club chain’s total. Kirkland’s sales outpace Campbell Soup, Hershey, Kellogg and every other consumer packaged good brand sold in the U.S.

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Consumer 100

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Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

Planning