Retail TouchPoints

SEPTEMBER 12, 2022

In early 2022, a top 10 footwear brand dropped an exclusive line of sneakers. Traffic to the site soared. The sneakers sold out. On the surface, everything went as planned. But behind the scenes, something was wrong. Queue-it ran a post-sale audit on this sneaker drop, finding up to 97% of the activity was inorganic — clicks, visits and requests from bots designed to snatch up stock for resale at huge markups.

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Beauty and Health Accounting Customer Experience Checkout 294

Inside Retail

SEPTEMBER 12, 2022

Australian fashion brand Aje has made its first “off-schedule appearance” at the New York Fashion Week. At an immersive show at Roll & Hill in Manhattan, the brand featured curated pieces from its Spring Summer 23 ‘Lumen’ collection teaming up with NY-based creative agency Replica. The brand says its ‘Lumen’ collection pays “homage to the perennial beauty and power of dawn, a symbol of hope and new beginnings”.

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Fashion Accessories ATS 278

Retail TouchPoints

SEPTEMBER 12, 2022

Anyone who has purchased furniture for their office, apartment or home would agree it can be a long, arduous process. Once you’ve gone through the time and effort to measure the space, compare and select the pieces you need, you often have to wait weeks, even months, for them to arrive at your doorstep. But new direct-to-consumer (DTC) brands like Sundays are designed to streamline the process and develop multipurpose products that can adapt as consumers’ needs change.

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Shopping Customer Experience Shipping Consumer 278

Inside Retail

SEPTEMBER 12, 2022

To mourn the passing of Queen Elizabeth II, the Federal Government has declared a one-off public holiday on September 22. However, states and territories have yet to clarify retail trading conditions for the day. Australian Retailers Association CEO Paul Zahra said retailers will “abide respectfully” by the government’s decision and act accordingly.

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Planning Management 243

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Management

Retail TouchPoints

SEPTEMBER 12, 2022

JCPenney is doubling down on its inclusivity efforts in the beauty space through a new partnership with Revieve , offering a collection of AR- and AI-powered beauty and skincare experiences. The new digital experiences have launched a little over a year after the debut of JCPenney Beauty , a reimagined in-store and online beauty experience aimed at “amplifying diverse and inclusive brands.

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Shopping ATS Customer Experience 276

Inside Retail

SEPTEMBER 12, 2022

Home fragrance brand Dusk has announced plans to expand into New Zealand with three new stores to be launched across Auckland and Wellington. Dusk, founded in 1999, is an Australian retailer of home fragrance products including candles, diffusers, essential oils and fragrance homewares. The brand says Kiwis can now access its ranges both online and offline via its website and physical stores.

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Shopping Location Planning Marketing 147

Inside Retail

SEPTEMBER 12, 2022

British-based handmade cosmetics label Lush has launched its first concept store in Australia. . The brand claims its Adelaide store uses “repurposed furniture alongside ethically sourced and durable materials,” adhering to the brand’s motto “Leave the world Lusher than we found it” Post-consumer waste from yoghurt pots and plastic packaging is used throughout the store concept, as well as energy-efficient LED lighting. .

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Returns Management Consumer Marketing 147

Retail TouchPoints

SEPTEMBER 12, 2022

Belk has named Don Hendricks to its CEO position on a permanent basis following his interim appointment in May 2022. Hendricks joined the Southeastern U.S. department store retailer in 2016 as its COO, and in 2019 Hendricks became responsible for Belk’s stores business. During his time as President and COO, Hendricks drove Belk to enhance its omnichannel capabilities and navigated the retailer through the COVID-19 pandemic.

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Department Stores ATS 263

Inside Retail

SEPTEMBER 12, 2022

Value is back in vogue. Woolworths CEO Brad Banducci is spruiking frozen peas as the price of fresh fruit and veggies has skyrocketed – and watching shopper behaviour keenly at Woolies’ ‘value’ stores); Kmart has launched “Low Prices for Life” as its “commitment to value”; and Metcash has foregone the bells and whistles at its new value-based supermarket. .

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Supermarket Promotions Consumer ATS 130

Retail TouchPoints

SEPTEMBER 12, 2022

Tuesday Morning has received a $32 million investment from Retail Ecommerce Ventures (REV), the parent company of Pier 1 Imports , Linens ‘n Things , Stein Mart and other brands, and Ayon Capital. The funding, along with $3 million in convertible debt financing from certain Tuesday Morning leaders including CEO Fred Hand, will help the troubled retailer implement an omnichannel turnaround plan.

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Finance Fulfillment Planning Store Operations 246

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Retail Wire

SEPTEMBER 12, 2022

Burger King plans to spend $400 million to renovate restaurants and increase its advertising presence in an attempt to drive the chain’s sales in the U.S. The fast-food chain reported flat same-store sales, trailing rivals McDonald’s and Wendy’s.

Advertising 130

Advertising Planning 130

Wiser

SEPTEMBER 12, 2022

In the restaurant business, they say that “People eat with their eyes first.”. That means that even if the food is cooked perfectly and is delicious, a bad presentation can put someone off before they even try it. Retailers and brands are facing the same challenges. You might have the best products or prices on the market, but if your stores are bland or the products are poorly displayed, people will look elsewhere.

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Visual Merchandising Point of Sale Cross Merchandising Apparel 148

Retail Wire

SEPTEMBER 12, 2022

Starbucks has introduced Starbucks Odyssey, which will combine the chain’s rewards program with a non-fungible token (NFT) platform. Starbucks Odyssey will give customers the ability to purchase and earn digital assets that will lead to exclusive rewards and experiences.

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Cisco Retail

SEPTEMBER 12, 2022

The hybrid work environment has been around for years, albeit not common but it existed. I can recall my first job where I was able to split my time working in an office and working from my makeshift home office. This was many moons ago as I will call it… pre-COVID-19. . Job seekers are certainly looking to have the flexibility of working from anywhere at any time – preferably in an environment of their choosing.

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Location Management Marketing ATS 145

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Retail Wire

SEPTEMBER 12, 2022

Gary Friedman, CEO of RH, thinks that anyone who doesn’t believe the U.S. is in a recession is downright “crazy.” Mr. Friedman expects his company’s sales to take a major hit in the third quarter as the Federal Reserve raises rates. “I think the Fed finally really understands what they have to do. And it’s not going to be pretty when interest rates go up the way they are,” he said.

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Small Biz Trends

SEPTEMBER 12, 2022

As I have met small business owners over the last two decades, I have realized that financial illiteracy is rampant. Less than 50% of those I have met can read their profit and loss statement and only 25% can understand their balance sheet. My guest on The Small Business Radio Show this week says this issue is especially true for minorities. Lisa L.

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Finance Management ATS 133

Retail Wire

SEPTEMBER 12, 2022

Consumer sentiment has begun to rebound from a low in June as gas prices continue to drop and inflation moderates. “When gas prices go down at the pump, people immediately feel better,” said Diane Swonk, chief economist at accounting giant KPMG. “Inflation is still high, but the fact that gas prices have come off record highs makes a huge difference in how much people are spending and their expectations for the future.”.

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Accounting Consumer ATS 130

Small Biz Trends

SEPTEMBER 12, 2022

Your own business comes in a variety of forms, the franchise model involves two parties. The franchisor owns the trade name or brand trademark, while the franchisee owes royalties and a fee to use that trade name to run a franchise. It’s a business based on brand guidelines proven to ensure customer satisfaction. What Is a Franchise? This is a business system that distributes products and services under a contractual relationship.

Finance 131

Finance Planning Marketing Location 131

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Retail Dive

SEPTEMBER 12, 2022

Market disruption has triggered massive changes in the retail sector, and one of the biggest developments is a major shift by shoppers toward m-commerce or mobile shopping and ordering.

Shopping 128

Shopping Marketing 128

Retail Wire

SEPTEMBER 12, 2022

Laxman Narasimhan, the incoming CEO at Starbucks, will join the coffee giant in October but will not take over the position until next year. In the meantime, he will be learning the business from interim CEO Howard Schultz.

ATS 100

ATS 100

Small Biz Trends

SEPTEMBER 12, 2022

The Internal Revenue Service (IRS) has announced to taxpayers who pay estimated taxes that the deadline to submit their third quarter payment is September 15, 2022. Estimated taxes generally apply to any type of taxable income that may not normally have taxes withheld from their paycheck by their employers. This includes earned income, dividend income, rental income, interest income, and capital gains.

Payment Services 105

Payment Services Returns Accounting ATS 105

Retail Wire

SEPTEMBER 12, 2022

UPS plans to hire more than 100,000 workers including package handlers and drivers to meet the demand for deliveries throughout the Christmas holiday season. The company’s hiring plans are in line with the number of temporary workers it has brought on during the last two holiday seasons.

Planning 100

Planning 100

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Star Miconics

SEPTEMBER 12, 2022

Star Micronics is having a blast at VARTECH 2022! Hosted by BlueStar, the annual VARTECH conference is the prime opportunity for value-added resellers to cultivate thriving and rewarding business relationships with hardware manufacturers and software solution providers. That is precisely what Star Micronics is doing this year at VARTECH 2022 in Orlando, FL.

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ATS Kiosk Accessories Point of Sale 98

Retail Wire

SEPTEMBER 12, 2022

Out-of-stocks of infant formula improved to 23 percent in late August, according to IRI, as an Abbott factory came back online. The facility was closed over product safety concerns earlier in the year. The current level, while improved from July, is still high compared to the pre-shutdown period when out-of-stocks were around 10 percent.

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Dezeen

SEPTEMBER 12, 2022

Crushed shells were used to form the bio-brick partitions at this store for a decor brand in Aqaba, Jordan , by architecture studio FADAA. Designed by the Jordanian studio for Decoration One , the D/O Aqaba retail space is a flexible showcase for the local brand's craft-focused homeware and ornaments. Bricks made from crushed shells act as sun shades and spatial dividers in the D/O Aqaba store.

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Boutique Shopping ATS 98

Hunton Andrews Kurth

SEPTEMBER 12, 2022

The FTC unanimously agreed to an enforcement action against American textile manufacturer Electrowarmth Products, LLC and the company’s owner for deceptively marketing its heated “bunk warmer” mattress pads products as Made in the USA. According to the FTC’s complaint , Electrowarmth’s products, while marked as being domestically made, were wholly manufactured and packaged in China, thus violating the Textile Act and the FTC’s Textile Rule.

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Advertising Marketing Consumer 98

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience

Mass Relators

SEPTEMBER 12, 2022

Dave Bass, managing director of FreshDirect, takes stock of the online grocer on the occasion of its 20th anniversary. He tells this week’s Video Forum about how FreshDirect has helped change the way that consumers approach food shopping, the importance of maintaining close ties with local farmers and other suppliers, efforts to build customer loyalty, and the grocery delivery service’s short- and long-term objectives.

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Grocer Management Consumer Shopping 97

Retail Dive

SEPTEMBER 12, 2022

The retailer's stores will feature a dedicated space for the toy company, with demonstrations at select stores throughout the holiday season.

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ATS 112

Independent Retailer

SEPTEMBER 12, 2022

Importing and exporting can help your business expand either at home or abroad, but it is important to follow all laws and regulations to stay up and running. Wholesale Central is here to provide you with a step-by-step guide to make it easier and have all of the information readily available in one place. . Before we dive into the different processes to follow, let us break down the basics of importing and exporting: Importing .

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Payment Services Wholesale ATS Planning 89

Retail Dive

SEPTEMBER 12, 2022

The effort furthers the retailer’s diversity, equity and inclusion goals and its access to what may be a $400 billion-plus market in just five years.

Apparel 104

Apparel Marketing 104

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Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

Planning