Retail TouchPoints

SEPTEMBER 29, 2021

Shopping has been happening organically on TikTok for a while. Case in point — #TikTokMadeMeBuyIt , which has entered the cultural lexicon and boasts more than 4.6 billion views and counting. What hasn’t been happening much on TikTok is actual buying, until now that is. This week, the social media platform introduced a sweeping set of new tools and advertising products — including product links , live shopping and even a full-service commerce solution — all aimed at expanding TikTok’s reach from

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Social Commerce Shopping Advertising Marketing 308

Inside Retail

SEPTEMBER 29, 2021

Kate Morris has co-founded a new private equity firm in an effort to knock down the walls she faced as a female founder raising capital for Adore Beauty. The new venture, Glow Capital Partners, aims to help purpose-led founders make a positive impact through business, according to Morris. “My experience as a woman founder trying to raise capital was one of walking into rooms full of men in suits,” said Morris.

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Marketing 297

Retail TouchPoints

SEPTEMBER 29, 2021

Over the past few years, the subscription economy has grown to new heights. While subscriptions have been an option for consumers in a number of retail environments — from apparel and pet supplies to media consumption — the COVID-19 pandemic accelerated the adoption of subscriptions in a variety of industries that turned to payment technology to adapt their business.

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Payment Services Customer Retention Apparel Consumer 288

Retail Focus

SEPTEMBER 29, 2021

Among those working in the construction and building industry, it’s a common occurrence to hear complaints about issues around there being far too much red tape in modern times, which is seen by some as having a very negative effect on how the industry works today. Some people in the industry get frustrated and feel it’s almost impossible to complete large projects on time within deadlines, and on budget, whilst also managing to stay within all the regulations that surround construction in the U

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Management Returns ATS 264

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Retail TouchPoints

SEPTEMBER 29, 2021

For more than 150 years, Parisian department store La Samaritaine has overlooked the banks of the Seine, a sweeping expanse of glass and intricately painted iron that proudly proclaimed the store’s position at the center of French commerce, both geographically and ideologically. Until 2005 that is, when the doors of La Samaritaine were summarily shuttered.

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Department Stores Fashion Planning Boutique 273

Inside Retail

SEPTEMBER 29, 2021

Google has unveiled new search functions aimed at improving the online shopping experience, including allowing consumers to see retailers’ in-store inventory from wherever they are using their device. The enhancements have been enabled using advances in AI technology, the company said during its livestreamed Search On conference overnight. A new addition to search results – an “in stock” filter – will show if nearby stores have specific items on their shelves.

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Shopping Consumer Marketing ATS 246

Inside Retail

SEPTEMBER 29, 2021

Australia’s largest supermarket chain, Woolworths, is looking to increase its relevance to consumers through a new online marketplace it launched this week. Everyday Market sits within the Woolworths website and complements its food and grocery range with a selection of products across household, baby, toys, pet care, health, and beauty. Many Woolworths-owned businesses are Everyday Market partners, including Big W, Healthylife, and PetCulture.

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Marketing Beauty and Health Kiosk Supermarket 246

Retail Focus

SEPTEMBER 29, 2021

In a cooperative venture with local retail partner June Co., FREITAG is opening a store in Seoul’s vibrant Hongdae district. The store will be the Zurich bag manufacturer’s third in the South Korean metropolis. This new FREITAG store will have nothing to hide. Products are delivered directly in front of the store entrance. Inside, too, there’s a spirit of openness and transparency.

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Accessories Shopping Planning 173

Inside Retail

SEPTEMBER 29, 2021

Yesterday, in an exclusive virtual event for Inside Retail subscribers, Charlene Perera, general manager for Hush Puppies and Clarks and Jean Thomas, chief marketing officer at on-trend womenswear brand Pomelo Fashion discussed the future of retail across the APAC region. The webinar coincided with the release of The Future of Retail report, which was created in partnership with IRI and released in the latest issue of Inside Retail Weekly for subscribers.

Fashion 245

Fashion Management Marketing ATS 245

Retail Focus

SEPTEMBER 29, 2021

The Wildes Group has announced plans to open the first-ever private members’ club in Chester, having taken out a long-term lease on the Grade I listed Booth Mansion building. Located in the city’s Watergate Street, the historic building will be transformed into ‘W’, an exclusive private members’ club, complete with a casino, cinema screening room, and a private meeting room.

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Boutique Planning Location ATS 162

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Inside Retail

SEPTEMBER 29, 2021

Luxury e-commerce giant Net-a-Porter is working with the British Fashion Council and universities around the globe – including TAFE Australia – to unearth diverse emerging designers through its newly launched extended mentorship program, The Vanguard Education Fund. The aim of the program is for the retailer to act as an incubator of new talent by showcasing them to a global audience and encouraging them on their business journey through mentorship programs and access to financial su

Fashion 242

Fashion Jewelry Marketing Consumer 242

Retail Wire

SEPTEMBER 29, 2021

Walmart is planning to give its existing workers extra hours heading into the holiday season and add 150,000 new employees for the holiday season in both full- and part-time roles. The retailer said it is looking to add 20,000 to its permanent payroll in supply chain jobs.

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Planning 147

Mike Anthony

SEPTEMBER 29, 2021

In a recent post I highlighted the importance and value of shopper missions in creating powerful shopper marketing strategy and activation. Understanding shopper missions is critical to really understand the mindset of our target shopper. And without understanding their mindset, how are we ever going to influence them? But as marketers begin to understand shopper missions there are a number of risks.

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Shopping Planning Marketing Consumer 130

Inside Retail

SEPTEMBER 29, 2021

A number of supermarkets across Melbourne may be forced to close this weekend after thousands of staff members have been placed in Covid-19 isolation. According to a report in AFR, representatives from Coles and Woolworths have been in meetings with health officials to remedy the situation but the Victorian Government “believed the supermarkets were bluffing”.

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Supermarket ATS 130

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Retail Wire

SEPTEMBER 29, 2021

Amazon.com introduced a host of new products yesterday including Amazon Astro, a robotic version of Alexa that moves around on wheels, and the Always Home Cam drone, which provides home surveillance inside of consumers’ homes.

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Consumer 130

Inside Retail

SEPTEMBER 29, 2021

Toymaker Lego doubled its earnings in the first six months of the year as customers flocked to its reopened stores to buy Star Wars building sets, model Colosseums and flower bouquets made from its colourful plastic bricks. While parts of the global retail industry are still reeling from the pandemic and related supply chain issues, Lego says it has benefited from its decade-old strategy of placing production close to its key markets, cutting logistical issues and costs. “It has made us so

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Marketing Consumer ATS 130

Retail Wire

SEPTEMBER 29, 2021

Restrictions imposed by the Vietnamese government to stall the spread of COVID-19 in the Asian nation has required that factories close or operate at reduced levels. This scenario has cut into the import of goods into the U.S. and other nations with the Christmas holiday season fast approaching. “At this point, we have factories in 100 percent lockdown,” Michael Preysman, Everlane’s chief executive, said in an interview.

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ATS 130

Inside Retail

SEPTEMBER 29, 2021

Rebel Sports has launched a 10-year partnership with global licensed sports merchandiser Fanatics in a move that will bring official apparel from the NFL, NBA, NHL and Premier League, among others, to the chain. According to Rebel’s MD Gary Williams the deal brings more than 25,000 new licensed sporting items to the business. “This partnership is a powerful combination that reflects the shared motivation Rebel and Fanatics have for innovation, performance and passion – and sees Rebel continue to

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Fulfillment Apparel 130

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Cisco Retail

SEPTEMBER 29, 2021

As we ride the biggest digital wave in history, the internet has become fundamental to how society maintains livelihoods, conducts business, and stays connected. With it, come a constant evolution of risk. Phishing, service disruptions, ransomware, and other attacks hijack data, destroy sources of income, steal identities and invade privacy, derail nations, and change the course of history.

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Consumer Management Accounting ATS 136

Inside Retail

SEPTEMBER 29, 2021

Two weeks after noting it delivered an annual revenue of $48.2 million in its first year as a newly consolidated company , Toys ‘R’ Us has released an updated set of figures to the market which paint a less rosy image of its FY21. According to the business’ financial report for the year, the toys, hobby and baby-goods retailer saw revenue of $21.8 million, and suffered a statutory loss before tax of $5.1 million – more than double the $1.9 million loss it endured in FY20.

Marketing 130

Marketing 130

Retail Dive

SEPTEMBER 29, 2021

The department store has rented the 2,200-square-foot billboard for 60 years, and filed an injunction stipulating that it can't legally go to a competitor.

Department Stores 139

Department Stores 139

Inside Retail

SEPTEMBER 29, 2021

Bunnings’ proposed acquisition of Beaumont Tiles has been given the green-light by the ACCC, which said the buy-up won’t impact competition. “At first glance, Bunnings taking over a major tile retailer appears concerning, but our investigation found that Bunnings is not a strong competitor in tile sales,” ACCC chair Rod Sims said. “This is not a case of a close competitor buying up its rival.

Management 130

Management Location Marketing ATS 130

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Cisco Retail

SEPTEMBER 29, 2021

In a market approaching 5.7 billion mobile subscriptions in 2021, broadband can sometimes feel to play second fiddle in Asia & Oceania (Omdia). However, 670 million broadband subscriptions are nothing to be sniffed at – especially in a region with hundreds of millions more underserved or unserved at all. The global pandemic only exacerbated the need for high-quality fixed broadband services.

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Management Marketing Planning Consumer 132

Inside Retail

SEPTEMBER 29, 2021

An exciting new world of food entertainment is taking shape, with audiences shifting their focus from passively watching food being made on their TV, to actively sourcing inspiration and getting their hands dirty in the kitchen. With everyone from world-famous chefs to every day mum and dad cooks sharing their favourite recipes on TikTok, an unprecedented behind-the-scenes content stream that takes you inside kitchens and recipe books around the world is happening on TikTok.

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Consumer Marketing 130

Hyken

SEPTEMBER 29, 2021

Here is an interesting idea. Most businesses are competitive. They want to be better than their competition. Sometimes they try to out-service their competition. Sometimes they lower their prices to beat their competition. The point is that they are only looking at the competition. What if they looked beyond the competition? What if they looked at the world?

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Customer Experience ATS 130

Inside Retail

SEPTEMBER 29, 2021

Social daigou marketplace AuMake has expanded its operations in New Zealand through a number of partnerships with local providers. A partnership with Prizm Group gives the business access to over 100 New Zealand brands, while a logistics partnership with Wiseway Group allows AuMake to utilise its Auckland distribution centre for fast and secure exporting.

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Planning Marketing 130

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience

Talking Retail

SEPTEMBER 29, 2021

Spar stores in the south west of England have reached a milestone in saving thousands of meals from going to waste on the date that marks International Day of Awareness of Food Loss and Waste (29 September). Appleby Westward, the regional distribution company for Spar stores in the region, operates 111 company-owned stores, and 49. This story continues at More than 6,000 meals saved by Spar in the south-west in Too Good To Go campaign.

ATS 99

ATS 99

Inside Retail

SEPTEMBER 29, 2021

It’s been clear to see that the last year and a half have been all about e-commerce. With travel restrictions keeping customers at home, Australian retailers needed to lift their online game to make sure they could stay competitive and trading through what has turned out to be an elongated period of disruption. But, with a National Plan for reopening in play, and the news that retailers will be able to reopen their doors soon in New South Wales, bricks-and-mortar retail is about to re-enter the

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Shopping Planning Management ATS 130

Cisco Retail

SEPTEMBER 29, 2021

Two weeks ago, we took a tour of Wi-Fi 6E and explained the marvel of this new technology and how it’s going to affect the industry. For those that didn’t read the piece, spoiler alert: Wi-Fi 6E technology extends Wi-Fi 6 into the 6GHz spectrum that brings faster speeds, lower latency and provides more security to the network. The next question that might pop into your brain is: where will this new technology do the most good?

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Point of Sale Checkout Advertising Customer Experience 126

Retail Wire

SEPTEMBER 29, 2021

The U.S. Department of Agriculture announced a $1.5 billion in funding to help school meal programs fund food purchases and attract workers. A survey of members by the School Nutrition Association found that 97 percent are concerned about continued coronavirus pandemic supply-chain disruptions. Many food manufacturers and distributors have cancelled contracts with school districts as they struggle with demand in other more lucrative consumer and commercial markets.

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Consumer Marketing 100

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Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

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