Tue.Aug 03, 2021

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Gopuff Raises $1 Billion as Online C-Store Seeks to Become an Ecommerce Giant

Retail TouchPoints

Digital convenience store Gopuff has raised $1 billion in new funding at a $15 billion valuation as the retailer sets the pace for the c-store last mile. The funding will build upon the $1.15 billion Gopuff raised in March as the company expands across North America, deepens its presence in the UK and Europe and makes new hires to build its technology base.

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H&M opens up donations at checkout to support vaccinating kids worldwide

Inside Retail

The Australian arm of fast-fashion brand H&M is launching an initiative today to help vaccinate children against preventable diseases by partnering with UNICEF. Since the beginning of the Covid-19 pandemic, 60 life-saving vaccination programs have been disrupted, putting children worldwide at risk of contracting preventable diseases such as diphtheria, measles and polio.

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Sweaty Betty Sold to Wolverine Worldwide as Women’s Activewear Market Heats Up

Retail TouchPoints

Wolverine Worldwide has acquired Sweaty Betty in an all-cash transaction valued at approximately $410 million. The deal will help Wolverine shift to a more digitally-focused business model and position the company as a leader in the women’s activewear category. Sweaty Betty CEO Julia Straus will continue to lead the brand, reporting directly to Brendan Hoffman, President of Wolverine Worldwide.

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IN MY SHOES: This is what it’s like shopping as a veiled Muslim woman

Inside Retail

My love for fashion began when I was five years old. In fact, since my childhood, I loved to make clothes and accessories for dolls, and at 10, I designed and sewed clothes for a play that I directed for the children in my family. I used to draw all the dresses in the old Egyptian movies, they were great – especially ones from the ‘40s and ‘50s. Since then, I’ve always kept my finger on the pulse when it comes to fashion and I’m always thinking about how to make the latest fit in with me as a ve

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From Data to Decisions: Maximizing Retail Potential with AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and guest speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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The Post-Pandemic Fashion Industry Makeover

Retail TouchPoints

It has been a year since the pandemic rocked a fashion industry that was already feeling the pressure of trying to keep pace with consumer shifts toward digital, ethical sourcing and eco-friendly products. 2021 will continue to be an uncertain year, with business growth slow to pick up for the industry. The stage is set, however, for strategic players to carve out a new growth agenda and reinvent their brand.

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Australia Post pays Holgate $1m following unlawful dismissal

Inside Retail

Australia Post and Christine Holgate have reached a settlement in Holgate’s claims she was unfairly dismissed by the delivery chain, with AusPost agreeing to pay $1 million. AusPost acknowledged it had lost an effective CEO following the events of last October, when Holgate admitted four sales employees were given $20,000 watches – something she has since clarified was supported by the business – and was subsequently, in her words, bullied into stepping down from her role by the Prime Minster Sc

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Ship-from-store: How Williams brought dark stores to light

Inside Retail

Since the pandemic hit, savvy major retailers have converted their physical stores into dark stores in order to respond to online orders faster. Some successful examples include Woolworths, Coles, Kmart – and leading footwear brand, Williams. Off the back of launching its dark stores last year, Williams also began offering ship-from-store – online orders are sent to the customer’s closest Williams store with the right stock, resulting in faster delivery times and more in-store stock turning over

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M&S to upsize into new anchor unit at White Rose Leeds

Retail Focus

Landsec has announced that M&S has signed to relocate into a new anchor store within White Rose Leeds, the out of town retail & leisure destination in Yorkshire. The bespoke unit includes nearly 80,000 sq ft of dedicated trading space. The new M&S store, formerly occupied by Debenhams which closed permanently in May this year, represents a significant upsize for the brand at the destination.

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Winners of 2021 National Indigenous Fashion Awards revealed

Inside Retail

The winners of the second annual National Indigenous Fashion Awards (NIFA) were announced in Darwin on Tuesday evening, in a ceremony that celebrated the talent and innovation of First Nations artists and fashion designers. Presented by the Darwin Aboriginal Art Fair Foundation (DAFF) as part of the Indigenous Fashion Projects program, the awards aim to shine a light on the innovation, diversity and ethical practices of Aboriginal and Torres Strait Islander creatives, whilst contributing to the

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What Does the Future of Shopping Hold in the Fashion Industry?

Retail Focus

Over the course of 2021, the way we shop has changed forever. Although many new shopping trends are a direct result of COVID-19 and brands adapting to life in lockdown, countless changes in the fashion industry were already underway. An overwhelming switch to e-commerce, for example, has only been accelerated by the pandemic. Today, over 25 per cent of the world’s population shops online.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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NRA boss slams Queensland Govt for inadequate and contradictory advice

Inside Retail

National Retail Association chief executive officer Dominique Lamb has slammed the contradictory shopping advice given to consumers by the Queensland Government, as well as its unclear trading guidelines. The state government said on Wednesday it recommended shoppers not shop online to reduce the amount of delivery workers moving through the community just a day after recommending people shop online to reduce movement in stores.

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NLRB hearing officer says Amazon played dirty in Alabama union vote

Retail Wire

A hearing officer at the National Labor Relations Board has recommended that the agency set aside a vote at an Amazon.com warehouse in Bessemer, AL, that saw workers reject representation by the Retail, Wholesale and Department Store Union by a more than a two-to-one margin. The officer concluded that a new election should be held after determining that Amazon engaged in unfair practices in the run up to the vote.

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‘Not just about fashion’: NIFA highlights social impact of Indigenous design

Inside Retail

The second annual National Indigenous Fashion Awards (NIFA) that took place in Darwin this week served as the exclamation point on an “incredible” year for Aboriginal and Torres Strait Islander fashion, according to Yatu Widders-Hunt, NIFA judge and director of Indigenous consultancy Cox Inall Ridgeway. “The last year has been incredible for Indigenous fashion.

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Retailers issue new mask rules as Delta variant spreads

Retail Wire

Retailers, including Home Depot, are requiring associates to wear masks in stores in response to news of rising transmission rates of the Delta variant. Local governments in some states have brought back mask mandates in indoor spaces.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Oscar Wylee builds physical footprint following $3.5 million fine

Inside Retail

Eyewear retailer Oscar Wylee has hit 100 stores across Australia and New Zealand, and is planning a further expansion across the region. The latest store opened in Albany, New Zealand, following the rapid launch of 27 stores since January. “We anticipate that our continued growth will create over 400 new jobs over the year and contribute to the recovering economy and job market,” said Oscar Wylee director of retail operations Kane Ford.

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Amazon testing delivery fees for Whole Foods orders

Retail Wire

Amazon.com will begin charging Prime members $9.95 to deliver groceries from Whole Foods in Boston, Chicago and three other markets in New England. The fees will be imposed on orders beginning on Aug. 30. “This service fee helps to cover operating costs, so we can continue to offer the same competitive everyday prices in-store and online at Whole Foods Market,” the company said in an email to subscribers.

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NFTs, video game and novel mark Monsieur Louis Vuitton’s 200th birthday

Inside Retail

Louis Vuitton: an enduring heritage brand borne of determination and unparalleled craftsmanship. The classic brown and tan canvas has signified grandeur in luggage and bags for decades. Yet many who proudly carry the recognisable monogram are unfamiliar with the man who created the brand, his beginnings and the visionary spirit that lives on. Louis 200, celebrates Louis Vuitton’s bicentennial birthday, today August 4.

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Allure Store Opens in New York Kitted Out With Swarm’s Smart Mirrors

Retail Focus

A new experiential retail store by beauty publication, Allure, opens its doors in New York City. The store serves as a physical extension of the Allure brand, inviting shoppers and the beauty community to an IRL environment on New York City’s Lafayette Street. The retail-come-experience space represents Allure’s signature unparalleled expertise and innovation with an exciting array of tech features – including Swarm ’s range of smart mirrors, Folio Mirrors – to enhance the in-s

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Planning the Architecture of Your Modular DXP

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

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Alibaba misses revenue estimates during regulatory crackdown persists

Inside Retail

China’s Alibaba Group missed analyst estimates for first-quarter revenue on Tuesday, as its e-commerce business was hurt by rising competition from smaller players such as JD.Com and Pinduoduo. Alibaba’s results mirror those of e-commerce giant Amazon in the United States, as the easing of pandemic-related restrictions has led to more consumers visiting physical stores rather than ordering online.

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Construction: What’s Involved in a New Development

Retail Focus

What an ordeal the last fifteen months have been. While most of the working population were placed on furlough or transitioned to working from home, some industries pushed on and continued working as usual during times that were far from that. None more so than that of the healthcare industries, and that of the construction ones also. Without construction, we would not have any of the buildings we frequent on a day-to-day basis.

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When Automating Processes, Some Win Bigger Than Others

Cisco Retail

The benefits of automating IT and business processes run the gamut, from better customer experiences (CX) and greater employee productivity, to decreased costs, increased revenue, and more. But organizations with highly mature operations reap even greater benefits than their low-maturity operational counterparts. Why? Because their embrace of automation gives them greater adaptability, resilience, and agility.

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PepsiCo selling Tropicana and Naked juice brands

Retail Wire

PepsiCo announced that it wills sell its North American juice brands under the Tropicana, Naked and other labels to PAI Partners, a private equity firm, for $3.3 billion. PepsiCo will retain distribution rights for the brands as part of the deal.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

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Why industrial ethernet switches? Putting the “purpose” in purpose-built

Cisco Retail

If you’re going hiking, you need hiking boots—not dress shoes. In the same way, if you’re connecting assets in an industrial environment, you need an industrial ethernet switch, not an enterprise switch. Here’s what’s different about industrial ethernet switches. Tight spaces: round pegs don’t fit in square holes. Industrial Ethernet switches bring high-speed connectivity outside traditional office buildings, factories, ports and terminals, railways, ships, energy farms, or mines.

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Ralph Lauren forecasts sales rebound

Retail Wire

Ralph Lauren’s fiscal first quarter sales were up nearly three times the same period in 2020 as consumers in the U.S. and abroad have returned to the luxury goods market. The fashion brand is now forecasting annual sales growth of between 25 percent and 30 percent, up from its previous guidance of 20 percent to 25 percent growth.

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Why Innovation Is Key To Connecting The Next 3 billion?

Cisco Retail

In the last year, communication networks have emerged as a de facto way for people to stay connected with their family and friends and carry out their professional tasks, as lockdowns and social distancing norms made it impossible to lead normal lives. Telco network became the digital foundation for everything that needed connection for instance eEducation, eHealth, eCommerce, eRetail, etc.

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Preppy clothing is not over

Retail Wire

J. Crew, Brooks Brothers and other retailers and brands selling preppy clothing may have lost some of their shine in recent years, but that doesn’t mean that the fashion trend they exemplified is gone forever. “The ‘new prep’ is really more about growing up and understanding that you can keep culture and sophistication all together,” said Marlon Muller, co-founder of Recreational Habits, a newly launched luxury label.

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Retails Next Frontier: Exploring and Proving the Value of AI

AI is everywhere. It’s in customer service interactions, product recommendations, marketing outreach, and yes, even commerce experiences. But not every use of AI provides the same value to your brand. In this masterclass, experts from Constructor, commercetools, Contentstack, and Orium discuss how AI can complement your composable tech stack and help bring in immediate ROI.

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Introducing our new CISO Advisor, Pam Lindemeon

Cisco Retail

Pam Lindemeon. I’m delighted to announce the latest member of our growing CISO Advisor team, Pam Lindemeon. Pam joins us with 25 years experience in the IT industry, with her most recent role being Deputy Chief Information Security Officer at Anthem, Inc. At Anthem Pam was considered a bold and strategic thinker who envisioned and delivered a world class Enterprise Information Security strategy, including leading the Steering Committee with cross functional business and technology membership.

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Bloomingdale’s opens a self-love online shop

Retail Wire

Bloomingdale’s has added a Sexual Wellness Shop to its website, which features 41 “self-love essentials” such as body lotions, creams, lubricants and vibrators. Prices on the selections range from $11 to $200.

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Building bridges to the future of care

Cisco Retail

It’s almost unimaginable that a year and a half ago, a global pandemic unlike anything we’ve ever seen, upturned our world. Overnight, we were forced to reimagine learning, reimagine work, and reimagine care. Now, eighteen months later, healthcare is at another critical inflection point, as we look at the future of care and how the pandemic has changed the way care is delivered and received.

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China and Europe floods will hit product supplies for Christmas season

Retail Wire

Massive flooding this summer in China’s Henan province and in Western Europe have damaged factories and rail lines that transport the goods they produce. The net result, according to supply chain experts, will be that shipping delays and out-of-stocks are on the horizon. “Consumer electronics, dorm room furniture, clothing and appliances will all continue to be in short supply as back-to-school shopping starts up, and will trickle into the peak holiday shopping season,” said Pawan Joshi, e

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2024’s Retail Odyssey: Going Small, Artificial, and Augmented!

Speaker: Kelly Goetsch - Chief Strategy Officer at Commercetools | Jason Cottrel - CEO & Founder at Orium | and guest speaker Brendan Witcher - VP, Principal Analyst at Forrester

Significant modifications are on the horizon for digital commerce in retail and customer experience come 2024. The pace of tech shifts will intensify, businesses are set to defund legacy solutions, and attractive opportunities will surface as social and retail media players join forces. To stay ahead of the curve, digital leaders are experimenting with less risky initiatives and scaling back on outdated projects that no longer yield impactful results.