Tue.Jul 26, 2022

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Apple Brompton Road celebrates creativity with vibrant design and events featuring local artists

Retail Focus

Apple Brompton Road, Apple’s newest store in London, opens Thursday, July 28, in the city’s bustling Knightsbridge neighbourhood. A stone’s throw from Hyde Park, Apple Brompton Road features design inspiration drawn from local flora, along with a new slate of community events and seminars to help customers learn, create, and get the most out of their Apple products.

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WWD: Eddie Bauer to Venture into Resale

Retail TouchPoints

Eddie Bauer will move into resale beginning in August, when the outdoors retailer will begin accepting Eddie Bauer-branded apparel, footwear, accessories and gear, according to reporting in WWD and other media outlets. Customers who send gently worn items to Eddie Bauer partner ThredUP under its resale-as-a-service program will receive store credit, with the amount depending on the item’s condition.

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Meet rising star of the week: Kate Stansberry, beauty buyer, David Jones

Inside Retail

We recently launched our first Rising Stars of Retail report in the May issue of Inside Retail Australia’s quarterly magazine, a special feature highlighting some of the great under-the-radar talent in the industry from a wide range of departments. Each week, we will publish interviews with the inspiring people listed in the feature, where they reveal what motivates them, the work that they’re most proud of and the challenges that they’ve overcome.

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Salesforce’s Top 5 Predictions for Holiday 2022

Retail TouchPoints

Editor’s note: This article has been condensed and repurposed from an existing article from Salesforce. With rising gas prices, food shortages, skyrocketing interest rates and ever-present inflation, consumers are worried and that means retailers are worried, too. In the face of these challenging factors, the stars are aligning to deliver another “unprecedented” holiday season for the retail industry.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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“It was our destiny”: Japan’s ‘most beautiful bookstore’ lands in Malaysia

Inside Retail

Widely known as Japan’s most beautiful bookstore, Tsutaya has recently dipped its toe into Southeast Asia with the launch of its store in Malaysia in shopping centre Pavilion Bukit Jalil. The 31,000 square feet Tsutaya Books in Pavilion Bukit Jalil features floor-to-ceiling bookshelves and over 240,000 specially curated books, stationery and decorative goods.

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Lids Unveils 3 Lids U Brick-and-Mortar Stores Focused on Collegiate Products

Retail TouchPoints

Photo courtesy of Lids U. Photo courtesy of Lids U. Photo courtesy of Lids U. Photo courtesy of Lids U. Image Source: Instagram. Lids Sports Group has introduced its new Lids U mall- and outlet-based concept in three stores, with plans for eight more brick-and-mortar locations in 2022. Lids is choosing sites in key college markets and offering an assortment of NCAA products such as headwear, apparel and accessories from local, regional and national university and collegiate teams.

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How T-Shirt Brand Goodlife is Using CPG Tactics to Conquer High-End Fashion

Retail TouchPoints

In 2014, fashion veteran Christopher Molnar decided to go after a white space he felt was being overlooked by the big fashion houses — premium essentials. A $68 T-shirt might seem like a tough sell, but eight years on, Molnar’s brand Goodlife C l othing has a host of top-tier wholesale partners, a booming DTC business and, most importantly, a cult following of customers that keep coming back.

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ARA – the voice of Australia’s retail community

Inside Retail

The Australian Retailers Association (ARA) is the oldest, largest and most diverse national retail body, which represents over 100,000 shopfronts or online stores nationwide and almost two-thirds of Australia’s $360 billion sector. The ARA unifies independent, national and international retail businesses under a shared vision and purpose, advancing the interests of Australia’s largest private sector employer.

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David’s Bridal Marries Content and Commerce on TikTok

Retail TouchPoints

David’s Bridal has already reached more than 16 million consumers through a new shoppable video campaign on TikTok , created in partnership with its digital agency January Digital and digital advertising platform KERV Interactive. Launched in June 2022, the campaign integrates commerce-driven content into TikTok’s Collection Ads format, which allows users to view and shop products directly on the social platform.

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Shopper Marketing Weekly Snacks #16

Tokinomo

Campaign corner. La dolce vita. It’s time to live your best life. At least that’s what Velveeta is preaching in their commercial. Short, funny, and exuberant. These words can describe both the campaign and the lifestyle “recommended” by Velveeta.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Shopify Cuts Workforce 10% as Ecommerce Demand Cools

Retail TouchPoints

In a letter to employees published to the company’s site, Shopify CEO Tobias Lütke revealed that the ecommerce platform would lay off 10% of its staff — approximately 1,000 jobs — effective July 26, 2022. Departments including recruiting, support, and sales will be the most affected by the reductions, in addition to jobs that Lütke identified as “over-specialized and duplicate roles, as well as some groups that were convenient to have but too far removed from building products.”.

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Fast Forward: Highlights from our series on the future of retail

Inside Retail

For the past three weeks, we’ve been exploring what retail will look like in one , five and 10 years’ time as part of our Fast Forwar d series on the future of retail. . Through conversations with industry experts and futurists, we’ve identified the technologies and trends that are still in their infancy today, but have the capacity to dramatically alter the landscape in the years ahead.

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Global food prices have fallen

Retail Wire

Global food prices spiked in the wake of Russia’s attack on Ukraine, but prices more recently have begun to drop. The United Nations’ FAO Food Price Index has fallen for three consecutive months. Where it goes from here remains to be seen. “The factors that drove global prices high in the first place are still at play, especially a strong global demand, adverse weather in some major countries, high production and transportation costs and supply chain disruptions due to Covid-19

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Online appliance retailer probed after orders go unfulfilled

Inside Retail

Online retailer Home Appliances Plus is facing investigation in two states after a raft of consumer complaints about undelivered goods. AConsumer Victoria and NSW’s Fair Trading office have received some 70 complaints from patrons, related to the trader’s failed delivery promises. Home Appliances Plus sells discounted household items, children’s toys, outdoor and sporting equipment, and pet goods.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Walmart cuts its profit outlook

Retail Wire

Walmart lowered its profit outlook for the year, saying that customers have shifted a greater percentage of dollars to buying necessities while reducing electronics and other discretionary items. Markdowns to move merchandise are also serving as a drag on profitability.

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Cisco and AWS: Securing your resilience in a hybrid cloud world

Cisco Retail

We’ve all seen the headlines like “race to the cloud” and “cloud-first.” These articles and publications are true, more and more customers have adopted cloud strategies, but there is more to the story. In these customer conversations, cloud security and network security are often discussed in unison. Why is that? . Customers desire freedom and choice when establishing resilience across every aspect of their business, and this requires both the ability to remain agile, and maintain control of

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Zoho Surpasses 80 Million Users and It’s Still Growing

Small Biz Trends

Zoho is celebrating 38% year-over-year growth. The company made that announcement today as it kicked of ZohoDay 2022, its annual analysts conference in Austin, Texas. Milestone investments, research and development and growth were the hot topics at Zoho’s summit. Zoho Celebrates Growth at Annual Analysts Conference in Austin. ZohoDay will wrap up on Wednesday in the company’s home city of Austin.

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Business Resiliency and Agility: The Need for Speed and Security

Cisco Retail

It’s Blockbuster Night! Say that to any Gen-Xer and it should bring a smile and recollection of days gone by. Netflix took Blockbuster by storm and grew from mail order DVDs to the streaming behemoth they are today. One day, will we reminisce about brick and mortar financial services companies being replaced by digital-first financial services companies like Alipay, Block, Grab, Klarna and Paypal?

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Amazon introduces a new wallet for sellers

Retail Dive

The e-commerce juggernaut said it’s offering a new digital wallet service to its sellers and planning to roll it out more broadly over the “next few months.

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Do more with the Meraki Dashboard with Cloud Management for Catalyst

Cisco Retail

In the nearly ten years since Cisco’s acquisition of Meraki, one thing has been very clear: IT admins want to be able to leverage the Meraki Dashboard and their other Cisco technologies together more fluidly, especially when it comes to their network infrastructure. Last month at Cisco Live in Las Vegas, we announced that Cisco has taken a massive step forward on this front by bringing Catalyst 9000 switching and wireless platforms into the Meraki Dashboard for the first time.

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McDonald’s beats Wall Street’s expectations

Retail Wire

McDonald’s reported that same-store sales rose nearly 10 percent in the second quarter, well ahead of the 6.5 percent gain expected by analysts. The fast food giant’s global revenues fell three percent as its business took a hit from COVID-19-related measures put in place by the Chinese government.

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Securing Cloud is Everyone’s Responsibility

Cisco Retail

Cisco and AWS demonstrate shared responsibility that identifies Security “of” the Cloud versus Security “in” the Cloud. Shared responsibility remains central to every cloud initiative and defines how cloud providers and customers work together to achieve maximum security across all aspects of the cloud. While shared responsibility is a common term, surprisingly few people understand the model and fewer still have implemented it correctly.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Restaurant chain buys Mega Millions tickets for 50K employees

Retail Wire

Todd Graves, the founder of Raising Cane’s chicken fingers chain, has purchased one Mega Millions ticket for every one of the company’s 50,000 employees. The jackpot, which will be worth an estimated $810 million ahead of tonight’s drawing, is the third highest in the lottery’s history. “As soon as we heard how big this jackpot prize is, we couldn’t miss out on the chance to win the Mega Millions jackpot and share it with our crew who always stand together,” Mr.

ATS 100
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Cleanliness is the final piece in the CX puzzle

365 Retail

With 92% of consumers claiming a clean, organised store environment will increase their probability of making a purchase, Katie Westerman, Chief Marketing & Development Officer at SBFM , explores the growing importance of hygiene and sanitation in delivering the ultimate customer experience (CX). From digital native disruptors entering the traditional realms of brick-and-mortar stores, to growing Gen Z and millennial spending power, and tech-driven scale ups, 2022 has unleashed a new world o

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BK’s parent, Couche-Tard and Kroger invest in ghost kitchen provider Kitchen United

Retail Wire

Kitchen United raised $100 million from a group of investors that include Alimentation Couche-Tard, Kroger, Restaurant Brands International and Simon Property Group. The latest round brings Kitchen United’s fundraising to $175 million.

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Walmart warns that profits are tanking as consumers leave clothes on the rack

Retail Dive

But inflation is stoking sales in consumables, leading the retail giant to raise its expectations for revenue and comps for the quarter and the year.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

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Shopify laying off 10 percent of its workers

Retail Wire

Shopify is cutting about 10 percent of its global workforce after CEO Tobi Lütke said the company’s bet that e-commerce sales would continue to accelerate as the novel coronavirus pandemic waned has proven ill-advised. The company is “eliminating over-specialized and duplicate roles,” Mr. Lütke wrote in a memo to employees.

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Amazing Business Radio: Deon Nicholas

Hyken

Human-Centered AI. Using AI to Enable and Empower Customer Service Agents. Shep Hyken interviews Deon Nicholas, CEO and Co-Founder of Forethought , a company that builds human-centered AI to transform the customer service experience. He shares how companies can use AI and technology to help customer support agents and customers find the best resolution.

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Neiman Marcus’ best customers spend more than $10K a year

Retail Wire

Neiman Marcus CEO Geoffroy van Raemdonck said that the luxury department store retailer has yet to feel a hit from inflation. Mr. van Raemdonck said that the retailer’s sales are up 30 percent compared to pre-COVID levels. The chain’s top 20 brands are up 70 percent.

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July NVIDIA Studio Driver Improves Performance for Chaos V-Ray 6 for 3ds Max

Nvidia

Editor’s note: This post is part of our weekly In the NVIDIA Studio series, which celebrates featured artists, offers creative tips and tricks, and demonstrates how NVIDIA Studio technology accelerates creative workflows. . Creativity heats up In the NVIDIA Studio as the July NVIDIA Studio Driver, available now, accelerates the recent Chaos V-Ray 6 for 3ds Max release.

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Planning the Architecture of Your Modular DXP

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.