Retail TouchPoints

FEBRUARY 17, 2022

In the last 18 months, the infamously poor state of last-mile logistics in Latin America has carried a heavier price than ever. As anxious, confined populations turned to online transactions for nearly all they needed — spurring regional ecommerce market growth of 37% — the formidable terrain, notorious traffic and weak infrastructure have meant woefully long delivery times for more than just the non-essentials.

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Inside Retail

FEBRUARY 17, 2022

Australia’s two most populous states, NSW and Victoria, have eased Covid restrictions from today, moves retailers expect will make it easier for regular trading. In Victoria, density limits will ease in hospitality venues, and check-ins will no longer be required at supermarkets and retail stores, however rules requiring face masks to be worn indoors will remain in place.

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Retail TouchPoints

FEBRUARY 17, 2022

Chico’s FAS has entered a strategic partnership with solution provider fabric to improve its speed-to-market for initiatives designed to accelerate growth. Chico’s will leverage fabric’s technology, including omnichannel order management and inventory systems, to power its commerce offerings across the entire company. The retailer will use the platform to swiftly implement and improve a number of customer-facing innovations, including ship-to-store, same-day-delivery, social commerce and its Vir

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Retail Wire

FEBRUARY 17, 2022

LVMH Louis Vuitton Moët Hennessy SE has increased prices on its handbags between six and seven percent overall with the belief that it will not negatively affect purchasing. “We have an advantage on quite a few other companies and groups, which is that we have a degree of flexibility on our prices,” said Bernard Arnault, LVMH’s chairman and CEO. “In the face of inflation, we have the ways and means to react.”.

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Retail TouchPoints

FEBRUARY 17, 2022

Japanese DTC fashion startup yutori has selected Centric Software ’s Product Lifecycle Management (PLM) solution. yutori develops and sells many products in collaboration with suppliers, and chose the PLM to improve sourcing and procurement efficiency as supplier numbers increase. yutori operates a vintage fashion community and several direct-to-consumer brands targeting consumers in their teens and twenties.

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Inside Retail

FEBRUARY 17, 2022

Online marketplace Catch increased its gross transaction value by just 1 per cent, to $616 million, during the December half. Parent Wesfarmers said elevated sales during lockdowns were offset by a decline as restrictions eased. However, compared with the half year to December 2019, GTV was up 97.5 per cent showing gains made during the early stages of the two-year-long Covid-19 pandemic have been maintained.

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Inside Retail

FEBRUARY 17, 2022

Since the pandemic started, retail brands have been forced to make the shift to digital at warp speed – prioritising a major shift towards online purchases, customer engagement and social amplification in order to maintain relevance in this brave new world. The metaverse is the next iteration of retail’s digital shift, and it’s set to usher new levels of creativity, innovation, and technology into the industry over the coming years.

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Retail TouchPoints

FEBRUARY 17, 2022

Price and promotion optimization solution provider DemandTec has launched Unify by DemandTec, an autonomous unified merchandising platform for retailers. The cloud-native platform was created to unify disparate data and fragmented merchandising systems, with the goal of understanding shopper behaviors holistically and driving actionable insights and prescriptive recommendations. .

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Retail Wire

FEBRUARY 17, 2022

Research shows that productivity doesn’t suffer when the work week is cut from five days to four. Countries and companies are now seriously moving in this direction, adding to workers’ calls for more to follow this workweek path.

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Retail TouchPoints

FEBRUARY 17, 2022

Global travel retailer WHSmith has opened its first North American retail location inside the redesigned Terminal B concourse at New York City’s LaGuardia airport. The store is equipped with Amazon ’s Just Walk Out (JWO) technology, offering travelers a checkout-free shopping experience. “As a group, we’re always striving to provide the best retail experience for our customers, and this new technology allows travelers to shop quickly and with ease during their journey,” said Toby Keir, CEO of Ma

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Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Inside Retail

FEBRUARY 17, 2022

Global e-gift card and payment platform Prezzee has announced the appointment of CEO Jamie Samaha. The former Mastercard executive will succeed Tony Karp, and will commence operations mid-March this year. In his tenure, Karp oversaw the growth of the digital gift card company across Australia and its expansion into North America, UK and New Zealand.

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Retail Wire

FEBRUARY 17, 2022

Kering, the parent company of Gucci, Balenciaga and Yves Saint Laurent, is on the hunt for luxury acquisitions, possibly in jewelry. The company plans to expand its U.S. store count in cities such as Atlanta, Austin, Charlotte and Nashville.

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Inside Retail

FEBRUARY 17, 2022

After gaining valuable insights last year, 2022 will mark the year when virtually every major grocer finalises their e-grocery strategy. Many will move into the execution phase using MFC automation, says Swisslog, a leading provider of best-in-class warehouse automation and software for the e-grocery industry, as well as other food and beverage, and retail applications.

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Retail Wire

FEBRUARY 17, 2022

Walmart reported a slight gain in quarterly revenue as the company saw traffic to its stores and website increase 3.1 percent. Walmart’s earnings per share of $1.53 topped the $1.50 expected by Wall Street analysts. CFO Brett Biggs said the retailer was confident in its position going forward. “We know that consumers are focused on inflation, and we’re continuing to watch key item pricing to ensure that we help them through this,” he said.

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Inside Retail

FEBRUARY 17, 2022

An international probe has been set up to identify and investigate potential cartel conduct in global supply chains. The investigation includes the Australian Competition and Consumer Commission, Canadian Competition Bureau, UK Competition, Markets Authority, the US Department of Justice Antitrust Division and New Zealand’s Commerce Commission. .

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Retail Focus

FEBRUARY 17, 2022

Californian lifestyle fashion brand, Pacsun , doubled its ship completes by better anticipating online demand and intelligently leveraging its stores as ecommerce fulfilment centres, partnering with antuit.ai , a leader in AI-powered SaaS solutions for consumer products and retail insights and now part of Zebra Technologies. Founded in 1980 in Anaheim, California, PacSun’s founding mission is to deliver an exclusive collections of brands and styles to a community of inspired youth, to create a l

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Inside Retail

FEBRUARY 17, 2022

The Iconic COO Anna Lee takes on CEO role at Flybuys. Anna Lee, the current COO at online fashion and lifestyle marketplace The Iconic, is leaving to head up Australian customer-loyalty program Flybuys. Lee will succeed current CEO John Merakovsky, who will depart in April. Lana Hudson, Flybuys’ CFO, will hold the interim CEO role before Lee begins working on June 13.

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Nvidia

FEBRUARY 17, 2022

Recent strides in the efficacy of AI, the adoption of IoT devices and the power of edge computing have come together to unlock the power of edge AI. This has opened new opportunities for edge AI that were previously unimaginable — from helping radiologists identify pathologies in the hospital , to driving cars down the freeway , to helping us pollinate plants.

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Location Management ATS Customer Experience 144

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Inside Retail

FEBRUARY 17, 2022

The first half of FY22 was a rocky one for Wesfarmers, according to CEO Rob Scott, who told investors yesterday that it was the most disruptive period for the business since the beginning of the pandemic. Extended store closures and trading restrictions in Australia impacted about 20 per cent of the group’s retailers’ trading days, as well as constantly shifting consumer behaviour and stock shortages due to supply chain pressures.

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Retail Wire

FEBRUARY 17, 2022

Amazon.com employees working at a company warehouse in Staten Island, NY, will vote next month to accept or reject union representation at the facility. Workers will vote in person between March 25 and 30. “Our employees have always had a choice of whether or not to join a union,” said Kelly Nantel, a spokesperson for Amazon, “and our focus remains on working directly with our team to make Amazon a great place to work.”.

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Inside Retail

FEBRUARY 17, 2022

he decidedly unsexy topic of supply chains and what a mess they’re in has become a top story in retail in recent months. The eye-popping 7 per cent year-on-year growth in consumer prices in the US in December finally focused any remaining minds on how adversely inflation might affect producers, retailers, and consumers. Once snarled, supply chains can have a devil of a time righting themselves.

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Retail Wire

FEBRUARY 17, 2022

DoorDash reported that orders on its app increase 34 percent during the fourth quarter of 2021. The delivery service’s average order was up 36 percent during the quarter. Monthly active users jumped 22 percent.

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Inside Retail

FEBRUARY 17, 2022

Move over, Marvel and DC, one of the most highly anticipated pieces of intellectual property set to hit the silver screen next year belongs to Mattel. The toy-maker’s biggest brand, Barbie, is being brought to life by none other than Margot Robbie. In addition to playing the titular character, Robbie is co-producing the film through her production company, LuckChap Entertainment, which focuses on making female-centric movies and TV shows.

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Retail Wire

FEBRUARY 17, 2022

Amazon.com will accept Visa credit cards as payment after reaching a deal on fees connected to customer purchases. The retailing and tech giant considered switching its co-branded card to Mastercard as the two companies were engaged in the dispute.

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Independent Retailer

FEBRUARY 17, 2022

The Organic & Natural Health Association’s 7th annual conference, held on January 25-27, was a huge success at Diamondhead Beach Resort in Fort Myers, Florida. Eight board members, 18 speakers, 23 guests, and 44 members attended, and everyone also enjoyed golf, dinners, and speed networking events. . The Organic & Natural Health Association unites consumers and corporations to transform business practices in alignment with regenerative practices to support the health of everyone an

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Cisco Retail

FEBRUARY 17, 2022

In part one of this Relevant and Extended Detection with SecureX series , we introduced the notion of risk-based extended detection with Cisco SecureX – the idea that a user can prioritise detections into incidents based on their idea of what constitutes risk in their environments and then extend those detections with enrichments from other products.

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Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience

Retail Wire

FEBRUARY 17, 2022

Anthropologie issued a recall of more than 20,000 of its autumn glass candles over concerns about them breaking and causing fires.

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Nvidia

FEBRUARY 17, 2022

Real-time rendering and photorealistic graphics used to be tall tales, but NVIDIA Omniverse has made them fact from fiction. NVIDIA’s own artists are writing new chapters in Omniverse, an accelerated 3D design platform that connects and enhances 3D apps and creative workflows, to showcase these stories. Combined with the NVIDIA Studio platform , Omniverse and Studio-validated hardware enable creatives to push the limits of their imagination and design rich, captivating virtual worlds like never

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ATS 97

Retail Dive

FEBRUARY 17, 2022

The platform is used by millions of tweens daily. And ignoring it may cost brands loyalty, revenue and a future audience.

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Nvidia

FEBRUARY 17, 2022

GeForce NOW’s RTX 3080 membership is the next generation of cloud gaming. This GFN Thursday looks at one of the tier’s major benefits: ultra-low-latency streaming from the cloud. This week also brings a new app update that lets members log in via Discord, a members-only World of Warships reward and eight titles joining the GeForce NOW library. Full Speed Ahead.

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Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

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