Retail TouchPoints
DECEMBER 20, 2021
Consumer habits changed drastically last year as people went online to shop. According to McKinsey , 75% of consumers tried a new shopping behavior due to economic pressure, store closings and changing priorities, and the data we are seeing internally shows 50% of shoppers now intend to shop both in-store and online. That’s more than double the historical average.
Inside Retail
DECEMBER 20, 2021
From Burberry and Dolce & Gabbana to Nike, major fashion brands in recent months have been embracing NFTs and now, small Australian businesses will be given support to explore virtual fashion, thanks to a new FashTech Lab program from the Australian Fashion Council (AFC). “Many fashion brands are hesitant to adopt a digital design workflow as their current practices are expensive to transition away from.
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Retail TouchPoints
DECEMBER 20, 2021
Sears is planning for the sale or redevelopment of its Hoffman Estates, Ill. corporate headquarters, according to The Chicago Tribune and CNBC. The sale of the 273 -acre Chicago-area campus, which includes 2.3 million square feet of office space and 100 acres of undeveloped land, would be just the latest development in the steady downsizing of Sears’ real estate holdings.
Inside Retail
DECEMBER 20, 2021
Woolies chief executive Brad Banducci has penned an open letter to Australian pharmacists outlining the supermarket group’s plans for Australian Pharmaceutical Industries , should it win out over rival Wesfarmers. The letter, which appeared in Pharmacy Daily on Monday , comes after Wesfarmers’ boss Rob Scott said many pharmacists find the overlap between products sold across Woolworths’ stores and many pharmacies uncomfortable , and could lead to issues.
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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
Retail TouchPoints
DECEMBER 20, 2021
Maternity retailer A Pea in the Pod has returned to brick-and-mortar with stores in Chicago and New York City. The two shops will carry an assortment of maternity and nursing apparel from leggings to bras, with associates on hand to provide complimentary bra fittings, style advice and other assistance. A Pea in the Pod parent company Destination Maternity closed all its banners in late 2019 following bankruptcy proceedings.
Inside Retail
DECEMBER 20, 2021
Christmas has always been the major peak season for many retailers, but like so many other parts of business operations, the festive season has been impacted by significant changes since Covid hit, some of which may be permanent. If you cast your mind back to 2019, Christmas was business as usual. “E-commerce was on a steady rise. People were shopping in stores and Black Friday, Cyber Monday were becoming successful sale events on those specific days.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Retail Wire
DECEMBER 20, 2021
With hours-long lines at many COVID testing facilities, many are looking for home testing kits before joining family and friends for holiday gatherings, but consumers are reporting that the kits are out of stock at local stores and online suppliers are not promising delivery for most kits until after Christmas.
Retail TouchPoints
DECEMBER 20, 2021
Claire’s Stores has appointed Kristin Patrick as Chief Marketing Officer as it continues a brand transformation that has included an IPO filing , the launch of a subscription box service and loyalty program and a move away from malls. Patrick most recently served as Global CMO of PepsiCo and has also held leadership roles at Gap (where she incepted the (RED) campaign), Lucky Brand , Calvin Klein and William Morris Endeavor.
Inside Retail
DECEMBER 20, 2021
Chemist Warehouse has been accused of inflating product prices across the Black Friday weekend, signalling ‘savings’ which were actually higher than the standard prices advertised before and after the shopping event. According to a report by consumer advocate Choice, at least three products saw prices a collective 38 per cent higher than their ‘regular’ price – a wooden bath brush, a pack of 1000 fish oil tablets, and Blackmores calcium and magnesium tablets.
Retail Wire
DECEMBER 20, 2021
Store banners read “Everything must go” and “90 percent off” leading up to the final day of business for the Kmart in Grass Valley, CA, a store that local residents say was the only comparable shopping destination in town. According to reports, Kmart management will close all but six U.S. stores by the end of 2021. The Grass Valley location will reportedly be replaced by a Target store.
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
Inside Retail
DECEMBER 20, 2021
Chemist Warehouse has been accused of inflating product prices across the Black Friday weekend, signalling ‘savings’ which were actually higher than the standard prices advertised before and after the shopping event. According to a report by consumer advocate Choice, at least three products saw prices a collective 38 per cent higher than their ‘regular’ price – a wooden bath brush, a pack of 1000 fish oil tablets, and Blackmores calcium and magnesium tablets.
Retail Wire
DECEMBER 20, 2021
Late Thursday night, Fred Meyer management presented union workers with a contract settlement, offering $36 million earmarked for wage increases. Workers took to picket lines on Friday but the union and management returned to the negotiating table and worked out a deal that is now scheduled for ratification vote. “The fully recommended settlement agreement includes significant wages, added workplace protections, a secure retirement, and quality healthcare,” said Miles Eshaia said communica
Inside Retail
DECEMBER 20, 2021
Welcome to the final episode of The Edit for the year. This month, the Inside Retail team shares our highlights from the past year and discussing some of the most controversial ad campaigns this year. There’s Norway Post’s ad where a middle-aged-man and Santa fall in love, Tesco’s campaign where even Covid won’t stop Santa from coming down the chimney and John Lewis’ Unexpected Guest ad, where an alien lands on Earth. .
Retail Wire
DECEMBER 20, 2021
Many of the restaurants that were regaining momentum following a year and a half of pandemic-related hardships have been making the tough decision to close down over the last few days as workers report in with positive COVID tests. Many thought their experiences with negotiating the new pandemic reality had preparee them for omicron, but the speed and intensity with which the new variant is spreading is creating confusion and dismay for owners and staff.
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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
Inside Retail
DECEMBER 20, 2021
Fashion house Hallenstein Glasson has seen sales drop 10 per cent during the first 20 weeks of the new financial year, according to chairman Warren Bell. At the business’ AGM, held on Tuesday, Bell said the sales drop was largely caused by store closures across both New Zealand and Australia due to Covid-19 breaking out across both countries. According to Bell, all stores are now operational and open again.
Retail Wire
DECEMBER 20, 2021
While workers at one Starbucks location in Buffalo, NY, voted to join a labor union last week, at the Camp Road location, employees have written to the National Labor Relations Board complaining that they were “subjected to a massive campaign of overwhelming psychological force from the moment they publicly expressed the desire to form a union,” ultimately leading to an unsuccessful effort to unionize. “Every medium of attack was used, including one-on-one conversations, group
Nvidia
DECEMBER 20, 2021
Meet the electric vehicle that’s truly future-proof. Electric-automaker NIO took the wraps off its fifth mass-production model, the ET5, during NIO Day 2021 last week. The mid-size sedan borrows from its luxury and performance predecessors for an intelligent vehicle that’s as agile as it is comfortable. Its AI features are powered by the NIO Adam supercomputer , built on four NVIDIA DRIVE Orin systems-on-a-chip (SoC).
Retail Wire
DECEMBER 20, 2021
Hy-Vee, long been admired as a sharply-run regional grocery chain, appears to have developed broader ambitions. The chain is reportedly opening stores for the first time in Indiana, Tennessee, Alabama and Kentucky, and also building a new distribution center in Tennessee. Based on a video of Hy-Vee CEO Randy Edeker obtained by the Des Moines Register, the company will begin with seven locations in those four states.
Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney
Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib
Retail Dive
DECEMBER 20, 2021
As retailers strive to woo shoppers into a long-term relationship, supply chain hiccups can sabotage those efforts — but it doesn't have to.
Talking Retail
DECEMBER 20, 2021
More than half of customers think that local retailers could make better use of social media, according to a leading insurer. Information about offers was the most popular request (58%) while a smaller number of those surveyed (28%) wanted to know about a retailer’s specialist products and 24% wanted them to bring the community together. This story continues at Local retailers advised to make better use of social media as restrictions return.
Retail Dive
DECEMBER 20, 2021
The court pulverized many of the arguments from the National Retail Federation and others, but the rule is likely destined for the Supreme Court.
Retail Wire
DECEMBER 20, 2021
According to the CNBC Millionaires Survey, 68 percent of this affluent class of consumer have planned to spend about the same amount this holiday season as last year and 12 percent will spend less. Only about 2 in ten say they will increase their spending. Thirty-nine percent of the respondents in survey were Millennials. Among the influences on their actions, 28 percent cited concerns of supply chain disruptions as a reason why they’ll buy more gift cards this year.
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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.
Talking Retail
DECEMBER 20, 2021
Nisa’s entire stock of fresh eggs will be free-range from the end of the year, the group announced this week. The Co-op, which owns Nisa, already has all its own-brand eggs as free-range, so Nisa’s move will bring it in line with the Co-op’s sourcing policy. Darren Hamilton, Nisa’s wholesale category controller, said: “We are. This story continues at Nisa commits to entirely ethical eggs from 2022.
Retail Wire
DECEMBER 20, 2021
McDonald’s will pay franchisee Herb Washington $33.5 million to settle a suit he brought against the company last February. Mr. Washington, who owns multiple McDonald’s restaurants in Pennsylvania and Ohio, claimed that the company had steered him to buy franchises in poorer, lower-revenue neighborhoods and denied him the opportunity to own locations in more affluent areas.
Retail Dive
DECEMBER 20, 2021
The sector is having a good holiday season after bouncing back this year as consumers refreshed their closets. But its problems haven't gone away.
Talking Retail
DECEMBER 20, 2021
Diageo has rolled out a new design for its Bell’s Original Whisky, supported by a £1m media investment. The new design is rolling out now in 700ml and one-litre formats, featuring an image of the brand’s founder Arthur Bell. The new design is supported by a TV advert and radio and social media support running. This story continues at Diageo unveils new design for Bell’s whisky.
Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach
More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio
Cisco Retail
DECEMBER 20, 2021
The Apache Log4j vulnerability (CVE-2021-44228) is on the mind of nearly every cybersecurity and IT team right now because of its widespread usage, ease of exploitation, and broad attack surface. This blog provides an overview of how Cisco Secure Endpoint helps protect your environment from attackers exploiting this vulnerability. What You Need to Know About Log4j.
Retail Dive
DECEMBER 20, 2021
The partnership covers all of JD Group's banners in North America and Europe, including Finish Line, JD, DTLR, Shoe Palace, Size, Sprinter and SportZone.
Nvidia
DECEMBER 20, 2021
Imagine picking out a brand new car — only to find a chip in the paint, rip in the seat fabric or mark in the glass. AI can help prevent such moments of disappointment for manufacturers and potential buyers. Mariner , an NVIDIA Metropolis partner based in Charlotte, North Carolina, offers an AI-enabled video analytics system to help manufacturers improve surface defect detection.
Cisco Retail
DECEMBER 20, 2021
In my role as Vice President of Storytelling at Cisco, I’m lucky enough to get a front row seat to the company’s most inspiring and impactful stories, and 2021 was a year like no other. From lending a technology hand to the frontline workers of vaccine administration, to leading the charge on hybrid work, and committing to reach Net Zero by 2040, the past year has been a period of tremendous growth and transformation for our employees, customers, and partners alike.
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Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.
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