Retail TouchPoints

MAY 19, 2022

On-demand social shopping platform eyezon has expanded into Latin America. The solution provider connects shoppers with retail agents, friends and product and category experts through livestreaming sessions. Its inaugural customers include Peruvian home and electronics retailer Promart and Brazilian sports apparel retailer Innovasport. Eyezon is designed to provide a personalized shopping experience that aims to re-create the physical store and associated human connectivity, to clarify questions

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Inside Retail

MAY 19, 2022

CW: This story is about family and domestic violence. Help is available at 1800RESPECT. Australian HR experts have welcomed the Fair Work Commission’s recent finding that people working under modern awards should be entitled to 10 days of paid family and domestic violence leave, saying the benefits far outweigh any potential costs to businesses. “The introduction of a paid domestic violence leave policy is a hugely positive step, for both employees and employers, and society, full stop,” Melissa

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Retail TouchPoints

MAY 19, 2022

With heady revenue predictions for retail media north of $100 billion and with equally impressive growth rates, it’s not surprising to see a surge of retailers opening advertising shops in attempts to capture share. But we’re still in the early days of retail media, with the large and capable players (Walmart, Amazon, Kroger and Instacart) scooping up the lion’s share of brands’ investments.

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Inside Retail

MAY 19, 2022

Woolworths Group is to acquire a majority 80.2 per cent stake in online marketplace, MyDeal. Sean Senvirtne, CEO and founder of MyDeal, and other key management will retain the balance of the shares and will continue to lead the business after the sale. The deal – an all-cash consideration of $1.05 per share – values MyDeal at $271.8 million and is subject to customary conditions, including ACCC and court approval.

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Customer Experience Management ATS 246

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Retail TouchPoints

MAY 19, 2022

Value supermarket Grocery Outlet has teamed up with Uber to pilot on-demand and scheduled delivery at 72 of its stores across California, Oregon and Washington. “We think it’s important to make our great-value products available across another platform and to a greater audience, introducing Grocery Outlet to customers who may not have shopped with us before,” said RJ Sheedy, President of Grocery Outlet in a statement.

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Inside Retail

MAY 19, 2022

Australian property group Mirvac plans to close Brisbane’s Toombul Shopping Centre following extensive flood damage earlier this year. A Mirvac spokesperson said the developer had ‘undertaken extensive assessments’ of the flood damage to the precinct and said it was “impractical and undesirable” to reinstate it to its original condition.

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Inside Retail

MAY 19, 2022

Australian property group Mirvac plans to close Brisbane’s Toombul Shopping Centre following extensive flood damage earlier this year. A Mirvac spokesperson said the developer had ‘undertaken extensive assessments’ of the flood damage to the precinct and said it was “impractical and undesirable” to reinstate it to its original condition.

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Retail TouchPoints

MAY 19, 2022

Through its Earth Month partnership with Trust for Public Land (TPL), Macy’s raised $1.5 million , and now the retailer has increased its sustainability initiatives by partnering with nonprofit organizations Better Cotton and HERProject. During the month of April, Macy’s encouraged customers to round up their purchases and donate their change — up to $.99 — or donate online at Macys.com to support TPL’s Community Schoolyards projects, which seeks to transform run-down public parks into green spa

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Retail Focus

MAY 19, 2022

Lakeside, owned by property company SGS, is pleased to announce that M&S has signed to open a new store at the centre, due to launch in Spring 2023. Lakeside’s existing M&S store will move from its current location to the new unit, covering 98,000 sq ft of net selling space. The store will offer customers a wide range of M&S products across its new Foodhall and Clothing & Home departments.

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ATS Location Management Shopping 189

Retail TouchPoints

MAY 19, 2022

It looks increasingly likely that a Kohl’s sale may be imminent, with the retailer receiving final bids from potential buyers in the coming weeks. Poor Q1 results and the departure of two senior executives could further ramp up pressure for the department store retailer to sell itself. Kohl’s reported a 5.2% net sales drop during Q1 2022, causing total revenue to fall 4.4% to $3.7 billion , and revised its net sales outlook for the year down to 0% to 1% growth.

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Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and guest speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

ATS

Retail Focus

MAY 19, 2022

Landsec has announced that Laings, the luxury jewellery retailer, has opened a new dedicated OMEGA showroom at St David’s Cardiff. The renowned watchmaker has taken an 838 sq ft space, which is both the first mono-brand showroom to be operated by Laings, and the first dedicated store for OMEGA in Wales. The new location on Hayes Arcade, the emerging luxury watch and jewellery quarter at St David’s, features OMEGA’s Constellation, Seamaster, Speedmaster, and De Ville collections.

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Retail Wire

MAY 19, 2022

Taco Bell has put its popular Mexican Pizza back on the menu after removing it two years ago. The chain made the decision to add the item back after fans of the dish went on social media to lobby for its return.

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Retail Focus

MAY 19, 2022

Volvo, one of Europe’s leading car makers, has opened a new studio at Brent Cross, providing unique access to its latest electric vehicles as the brand aims to ‘become all-electric’ by 2030. This is the first electric vehicle showcase within a UK retail destination for Volvo and underpins the wider strategy by Hammerson to repurpose and future-proof the destination with more experiential, entertainment and leisure brands.

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Returns Management Location Planning 189

Inside Retail

MAY 19, 2022

In a move that much of the industry and consumers have been waiting on for years, Afterpay Australian Fashion Week (AAFW) finally showcased plus-size labels in a dedicated runway called The Curve Edit last week. The Curve Edit showcased six designers that catered from sizes 12 to 26 and a bevy of local curve models from talent agency Bella Management, which organised the showcase.

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Retail Wire

MAY 19, 2022

TJX Cos. posted sales of $11.41 billion in the first quarter, up from $10.09 at the same time in 2021. The parent company of HomeGoods, Marshalls and TJ Max, reported adjusted earnings of 68 cents a share, above the 60 cents expected by analysts.

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ATS 130

Inside Retail

MAY 19, 2022

Under Armour CEO exits business in refocus. Activewear giant Under Armour announced Wednesday that its chief executive and president Patrik Frisk will step down, naming current COO Colin Browne as interim CEO. Frisk will exit the business on June 1, and remain in an advisory role through to September 1. The shift is expected to take Under Armour out of a ‘restructuring’ phase and into one of growth, and comes just days after the business put forward a profit estimate for the FY23 full year, whic

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Retail Wire

MAY 19, 2022

Retailer earnings reports this week indicate that consumers are growing more cautious in their spending. Companies, at the same time, are seeing profit margins eroded by higher fuel and supply chain costs.

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Consumer ATS 130

Inside Retail

MAY 19, 2022

After a few years of high expenses acquiring brands and building its new manufacturing facility in Clayton, Victoria, beauty manufacturer BWX is refocussing on cutting costs and delivering earnings growth. At the business’ strategy day on Thursday, chairman Ian Campbell told investors the business is not where it expected it would be after half-year profits fell by more than 120 per cent , but that international and local teams had a plan to bring strong growth moving forward.

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Location Planning Marketing Consumer 130

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Retail Focus

MAY 19, 2022

Grosvenor has announced that award-winning British luxury jewellery retailer, David M Robinson (DMR), has significantly upsized and extensively refurbished its Liverpool ONE flagship. DMR’s commitment to expand and launch its latest concept showroom is a milestone moment for both the Liverpool brand and the destination, where it has operated since Liverpool ONE’s launch in 2008.

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Boutique Management ATS 130

Inside Retail

MAY 19, 2022

Australian bicycle marketplace BikeExchange says group CEO Mark Watkin has resigned. Sam Salter, co-founder and current board member of BikeExchange, will act as the interim CEO while the company looks for a replacement. “As an investor and shareholder in BikeExchange, I remain a strong supporter of the company, its people and strategy,” said Watkin. “I believe the future is very bright for the business, as it delivers on its mission of making it easy to buy and sell all things bike.

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Promotions 130

Small Biz Trends

MAY 19, 2022

Getting your product ready for market is only the primary step, selling your product requires different types of marketing strategies. Content marketing strategies help your business come on top by developing and sharing articles and different modes of media to attract and engage customers looking for products like yours. Content marketing courses teach you the best of these strategies.

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Marketing Promotions Planning Shopping 140

Inside Retail

MAY 19, 2022

This year, we launched our first Rising Stars of Retail report in the May issue of Inside Retail Australia ’s quarterly magazine, a special feature highlighting some of the great under-the-radar talent in the industry from a wide range of departments. Each week, we will publish interviews with the inspiring people listed in the feature, where they reveal what motivates them, the work that they’re most proud of and the challenges that they’ve overcome. .

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Small Biz Trends

MAY 19, 2022

Two Florida men have been given prison sentences after they led a nationwide scheme to defraud the Paycheck Protection Program (PPP) for millions of dollars in loans. Florida Men Sentenced for PPP Loan Fraud Scheme. So far, 25 people have been charged for their part in the scheme, and now the U.S. District Court for the Northern District of Ohio has sentenced the first man – 53-year old Phillip J.

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Management ATS 140

Inside Retail

MAY 19, 2022

Once upon a time, when people visited McDonald’s, they commonly ordered a burger, perhaps a drink… and nothing else. Over time, McDonald’s execs realised that by asking one simple question: ‘do you want fries with that?’, they could substantially increase their sales. Today, ordering a burger and fries is so natural that it feels almost wrong to order a plain old burger alone.

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Cisco Retail

MAY 19, 2022

Howdy out there in automation land! It has been a while since my last blog, and new and exciting things continue to happen. (Hence the lack of blogs.) I’m hopeful this kicks off the summer on a hot foot and we get plenty out there. To let you know about some of the new work I’ve been taking on, I wanted to bring you something from the land of Business Critical Services (BCS).

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Returns Accounting Management ATS 134

Inside Retail

MAY 19, 2022

Sustainability has become a major buzzword in the fashion industry, as more brands finally start to get serious about reducing their environmental impact. But what does this mean from a supplier’s perspective? We asked Julian von Bibra, the fourth-generation owner of Beaufront Farm in Tasmania, whose premium merino wool is used by the likes of Country Road, MJ Bale and Theory, what he thinks about the rise of sustainable fashion, and how brands’ decisions impact his business.

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Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience

Cisco Retail

MAY 19, 2022

Twenty-first-century networking. It seems like a simple idea. All you want is to get the network to do what you intend it to. Nothing more, nothing less. But in today’s world, there are so many factors when it comes to networking: more users, more devices, security concerns, various domains, distributed applications, cloud, artificial intelligence (AI), 5G, IoT — the list goes on and on.

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Management ATS 134

Inside Retail

MAY 19, 2022

What’s more effective than enticing a customer with a generic discount? The answer: a discount is almost guaranteed to result in an extra, bigger purchase. These are behavioural-based discounts. . Most online stores don’t discount this way – they spray and then pray for higher sales. Many stores discount based on stock costs or perceived customer value.

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Management Promotions Marketing Consumer 130

Small Biz Trends

MAY 19, 2022

Are you too busy to take care of order fulfillment in your eCommerce business? Do you lack the infrastructure to efficiently serve your customers nationally and globally? Do you not want to invest in running and staffing your own warehouse because of uneven sales? If your answer to these questions is YES, then partnering with a third-party fulfillment provider can be the right strategy to go ahead.

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Cisco Retail

MAY 19, 2022

By Andy Stewart and Don Leyn. At Cisco, deploying advanced cybersecurity capabilities goes in tandem with helping customers such as the U.S.’ and the world’s largest ports and terminals to implement digital business transformation and modernization. . Zero trust security for digitally enabled ports. Keeping bulk cargo and shipping containers moving efficiently and safely at a port requires massive amounts of data to be securely transmitted in real time to and from modern applications such as

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Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

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