Tue.Jan 18, 2022

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Aldi opens first checkout-free supermarket

Retail Focus

Aldi has opened its first checkout-free store, where shoppers will be able to pick up products and leave without queuing to pay. The discount supermarket’s new site in Greenwich, south-east London, will also allow customers to buy alcohol, using facial age estimation technology to check whether they appear to be over the age of 25. Aldi has opened its first checkout-free store in Greenwich, south-east London (Aldi/PA).

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How to Keep Your Loyalty Program Members Engaged Long-Term, Even After the Holidays

Retail TouchPoints

Retailers frequently ask customers to enroll in a loyalty program at point of sale — especially during the holiday shopping season. In fact, 61% of consumers have joined a loyalty program to get discounts for holiday shopping. For retailers, the challenge isn’t getting consumers to enroll in loyalty programs, but keeping them enrolled and engaged after the holidays are over. .

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Roy Morgan survey reports sharp decline in consumer confidence

Inside Retail

ANZ-Roy Morgan’s Consumer Confidence survey has hit its lowest since October last year during Victoria’s second wave of Covid, with consumer confidence down to 8.1 pts to the level of 97.9 – the weakest result since 1992. Confidence is below the neutral level of 100 in all Australian states, except in South Australia and the Territories due to smaller samples. . 36 per cent of Australians expect their families to be ‘better off’ financially by this time next year while 19 per cent ex

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JD.com Enters Partnership to Help U.S. Retailers Sell to Chinese Customers

Retail TouchPoints

JD.com has joined forces with Shopify to help retailers access China’s ecommerce market. Shopify users can list their products on JD’s cross-border ecommerce platform JD Worldwide, providing them greater access to its 550 million active customers. The Chinese ecommerce market is expected to be worth $3.3 trillion by 2025, according to GlobalData. The partnership aims to help retailers take advantage of this opportunity and to navigate the complexities of pricing, duties and translations.

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From Data to Decisions: Maximizing Retail Potential with AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and guest speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Ebay Australia expands Authenticity Guarantee to luxury sneakers

Inside Retail

Ebay Australia has extended its Authenticity Guarantee to a range of high-end sneaker brands from designer brands like Louis Vuitton, Gucci, and Balenciaga. . Ebay’s Authenticity Guarantee is extended to both pre-owned and brand new sneakers priced at over $150. This comes after Ebay’s acquisition of Sneaker Con’s authentication business last November.

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Top retail resources for 2022: Blogs, podcasts, guides, newsletters

Tokinomo

2022 might be a challenging year for retailers. Considering the chain supply issues and the demanding customers, retailers, and brands need to keep up with trends and adapt quickly to change.

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Retail in 2022: Embracing the ‘store of the future’

Retail Focus

In recent years, retail has experienced a digital overhaul unmatched by other industries. Forced to adapt to a permanent shift in consumer behaviours and expectations as a result of the pandemic, the industry accelerated its digital transformation dramatically last year. Retailers large and small embraced technology solutions able to meet the needs of the post-pandemic consumer, and that was just the beginning.

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BWS launches ‘Snag a Donation’ campaign to donate $50,000 to charity

Inside Retail

Liquor retailer BWS is launching a “Snag a Donation” campaign, which will encourage Australians to upload a picture of their BBQ, snags included, to Instagram during the next week. BWS will donate $1 to the not-for-profit platform GIVIT, for every visible snag in each photo uploaded, with the aim of donating $50,000 across the entire campaign.

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Rituals opens at Liverpool ONE, its first store in the city

Retail Focus

Grosvenor has announced the opening of Rituals, the luxury bath, body and home brand at Liverpool ONE, its first in the city. Located on South John Street, the 1,700 sq ft store stocks the brand’s full range of luxurious yet affordable products, ranging from skin and body care, to scented candles and fragrance sticks. The opening of Rituals also marks the first store opening of the year for Liverpool ONE in 2022.

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Resale growth to continue upward trajectory in 2022

Retail Wire

Low prices, selection and environmental benefits are all part of the value proposition for second-hand clothing and other merchandise. Many retailers and brands are now looking at resale as an opportunity to further grow their sales while creating deeper connections with customers.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Frasers Group signs at St Anns shopping centre in Harrow

Retail Focus

Railpen, the investment manager for the £35bn Railways Pension Scheme, has announced the signing of a major new occupier, with Frasers Group, set to open Sports Direct, the British sports clothing retailer, at St Anns Shopping Centre in Harrow. Spanning 20,000 sq ft across two levels, Sports Direct will be located at the entrance to the shopping centre on College Road, opposite Lidl.

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‘Just take the pouch out’: How Step One tweaked its underwear for women

Inside Retail

It’s common knowledge that women make the vast majority of purchase decisions in households, so when the founder and CEO of men’s underwear brand Step One, Greg Taylor, found out that 40 per cent of his customer base were women, he didn’t think anything of it. But when some of those women started posting selfies of themselves actually wearing Step One products – pouch and all – he realised he was missing an opportunity to expand.

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Forbidden Planet to move to the Wulfrun Centre

Retail Focus

Forbidden Planet, the world’s biggest chain of comic shops, is moving to the Wulfrun Centre, in Wolverhampton. The store, which specialises in graphic novels, manga and books, plus merchandise and collectibles from sci-fi television, films and comics, has agreed a new lease for units 54-55 with LCP, the national commercial property and investment company that owns and manages the centre.

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Form and function: The rise of better-for-you beverages

Inside Retail

Better-for-you beverages are evolving at a rapid rate. It’s not enough simply to be sugar-free anymore, consumers are looking for an array of physical health benefits and a mental boost. We asked three beverage companies to share the top trends they are tapping into in 2022. Nexba. Co-founder & CEO, Drew Bilbe. Top trend : Nootropics. What are nootropics?

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Walmart seeks patents to make and sell virtual goods

Retail Wire

Walmart is among the retailers and brands looking at opportunities in cryptocurrencies, non-fungible tokens (NFTs) and the metaverse. The retailing giant filed in December for new trademarks that it plans to use for making and selling virtual goods.

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‘We’re very positive’: Four Pillars bets on domestic travel

Inside Retail

Before the pandemic hit, international sales of Four Pillars’ gin range at duty-free terminals around the world was the fastest growing part of the business. However, with international travel stalled over the last few years, the business’ airport-based sales suffered. Now, Four Pillars is looking a bit closer to home for its next launch. This week, Four Pillars launched a dedicated pop-up store in terminal one at Melbourne Airport, showcasing a selection of its core spirits and limited releases

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Microsoft to acquire Activision Blizzard

Retail Wire

Microsoft has reached a deal to acquire Activision Blizzard for $68.7 billion in cash. The acquisition will make Microsoft the third-largest video gaming company. “We’re investing deeply in world-class content, community and the cloud to usher in a new era of gaming that puts players and creators first and makes gaming safe, inclusive and accessible to all,” said Microsoft CEO Satya Nadella.

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First Adidas Brand Centre launches in Singapore, brand’s largest there yet

Inside Retail

Singapore’s largest Adidas store has opened its doors to the public in Knightsbridge along Orchard Road, its first brand centre in the country. Dubbed ‘Homeground’, the new store spans three stories, housing a large selection of Adidas performance and Originals apparel, footwear and accessories, including items exclusive to Southeast Asia. The store’s facade features a giant 3D LED screen displaying the brand’s latest campaigns and promotions.

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Planning the Architecture of Your Modular DXP

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

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The Updated Amazon Pricing Strategies to Win the Buy Box

Intelligence Node

The Retail Giant that Changed the eCommerce Landscape Amazon is the leading e-retailer in the United States, with net sales amounting to close to 386 billion U.S. dollars in 2020. Every seller, new or old wants to sell on Amazon because of its huge, global customer base. It has become a household name in many […].

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Activist investor pushes Kohl’s to make board changes or sell its business

Retail Wire

Macellum Advisors, which owns about five percent of Kohl’s stick, has urged the retailer to make significant changes to its board of directors or to pursue a sale of the company. This is not the first time that Macellum has sought to pressure Kohl’s to shake up its board and make other changes.

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“Small Business, Big Solutions” Podcast Launches on Cisco Podcast Network

Cisco Retail

I admit it, I’m a podcast fanatic. If it’s about true crime, current affairs, or comedy, chances are, I’ve had a listen. But there is a podcast content gap. Our team saw a need for discussions around IT resources and expertise for the small business audience. And thus, our podcast “Small Business, Big Solutions” was born – streaming now on the Cisco Podcast Network. .

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Meet the 2022 shoppers: 5 ways buyer expectations will change retail

Retail Dive

Consumers continue to grapple with the lingering effects of the pandemic, including supply chain hiccups and other shifts that are changing the way they buy. Retailers can expect five themes to impact brick-and-mortar sales.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

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Amazon ‘electrifying’ its van fleet

Retail Wire

Amazon.com has pledged to make half of its logistics operation carbon neutral by 2030 and a big part of the company’s plan depends on electric delivery vans. The company has place orders for thousands of vans from a variety of e-vehicle makers, including Rivian, Stellantis, Daimler and Mahindra.

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Billions Served: NVIDIA Merlin Helps Fuel Clicks for Online Giants

Nvidia

Online commerce has rocketed to trillions of dollars worldwide in the past decade, serving billions of consumers. Behind the scenes of this explosive growth in online sales is personalization driven by recommender engines. Recommenders make shopping deeply personalized. While searching for products on e-commerce sites, they find you. Or suggestions can just appear.

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IKEA posts record sales and cuts it carbon footprint

Retail Wire

IKEA reported that its annual carbon emissions in 2021 fell six percent below pre-pandemic levels. The company, which has pledged to be climate positive by 2030, achieved this gain while also racking up record sales. “We have (since baseline year 2016) managed to do a third of what our ambition is for 2030 so we are well on track. Then there are big challenges ahead and we need to put all our energy and efforts into securing that we continue on a positive trend towards this goal,” said Inter IKE

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Delightful food-to-go launch from Premier Foods

Talking Retail

Premier Foods is launching two, ready-to-eat dessert pots under its Angel Delight brand into the convenience and wholesale channels. Designed specifically for food-to-go chillers, the 100g pots are available in Chocolate & Salted Caramel and Butterscotch & Chocolate flavours, retailing at £1, and will “give consumers more variety of choice in food-to-go, helping grow the.

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Retails Next Frontier: Exploring and Proving the Value of AI

AI is everywhere. It’s in customer service interactions, product recommendations, marketing outreach, and yes, even commerce experiences. But not every use of AI provides the same value to your brand. In this masterclass, experts from Constructor, commercetools, Contentstack, and Orium discuss how AI can complement your composable tech stack and help bring in immediate ROI.

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Ralph Lauren moves into the metaverse

Retail Wire

Ralph Lauren CEO Patrice Louvet said that younger consumers are moving into the metaverse and his company is going there with them. “One of our strategies is to win over a new generation and the new generation is there. So we have to be there,” he said. “There are a lot of parallels actually between the metaverse and Ralph’s vision because we are not a fashion company.

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The why and how of AI-enhanced infrastructure

Cisco Retail

Part 2 of the Series: AI-Enhanced Infrastructure for AI Ops. In this blog, I’ll continue exploring how an AI-enhanced infrastructure can be used by IT operations teams today. I’ll discuss the technologies that are involved and how they are powering an AIOps model for ITOps and NetOps teams. What are AI-enhanced technologies? I would like to establish a shared definition: When we talk about technologies powered by AI, we are referring to a set of tools and systems that allow IT or network operat

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Shopify merchants can now sell to JD.com’s customers in China

Retail Wire

Shopify has partnered with the Chinese e-commerce giant JD.com in a deal that will enable U.S. merchants to sell to customers in the Asian nation. The deal will give merchants using Shopify’s platform access to 550 million active customers in China via JD Worldwide.

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Parade launches free recycling program in the US

Retail Dive

Through the initiative, consumers can send the DTC brand gently used underwear from any brand in exchange for a 20% credit.

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2024’s Retail Odyssey: Going Small, Artificial, and Augmented!

Speaker: Kelly Goetsch - Chief Strategy Officer at Commercetools | Jason Cottrel - CEO & Founder at Orium | and guest speaker Brendan Witcher - VP, Principal Analyst at Forrester

Significant modifications are on the horizon for digital commerce in retail and customer experience come 2024. The pace of tech shifts will intensify, businesses are set to defund legacy solutions, and attractive opportunities will surface as social and retail media players join forces. To stay ahead of the curve, digital leaders are experimenting with less risky initiatives and scaling back on outdated projects that no longer yield impactful results.