Thu.Jun 03, 2021

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ZARA launches St David’s regional concept store

Retail Focus

St David’s Cardiff is celebrating the launch of a new 36,500 sq ft regional flagship store for global fashion brand ZARA on 3 June. The store, set across two levels, features ZARA’s full range of womenswear, menswear and kidswear, and joins Inditex sister brands Bershka and Stradivarius at the destination. With an impressive new retail integration, the ZARA St David’s format features an ‘Automated Collection Point’ for customers to make swift product collection, and driving new footfall to the s

Fashion 279
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The Reject Shop’s sales remain sluggish into second half

Inside Retail

After a blockbuster first half that saw net profit soar 46.5 per cent despite sluggish sale s, The Reject Shop has said trading remained challenging through the beginning of the second half. The company’s stores in CBD locations and large shopping centres have continued suffering compared to before the pandemic, with sales down 12 per cent compared on a 48 week period to 30 May.

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Recharge Your Digital Pricing Strategies with Data Science

Retail Focus

As other sectors, including travel and hospitality, experienced online commerce surges, the retail market shifted at a more leisurely pace. But the grinding pressures of a lengthy global pandemic – shoppers avoiding in-store shopping where possible, lockdowns in non-critical retail verticals, parents juggling remote work and homebound kids – precipitated a rapid shift.

Markdowns 200
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Global Fashion Group worldwide operations hit carbon neutrality

Inside Retail

Global Fashion Group has achieved carbon neutrality across its operations in Australia, New Zealand, Southeast Asia, Latin America and the CIS. The group now uses 100 per cent renewable energy across its nine fulfilment centres across the globe, used by subsidiary businesses such as The Iconic and Zalora, while offsetting any carbon generated by purchasing high quality carbon credits from renewable energy projects across China, India and Brazil.

Fashion 246
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From Data to Decisions: Maximizing Retail Potential with AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and guest speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Impulse purchases vs planned purchases: Get the best of both worlds

Tokinomo

We can’t live without products, but we can’t also live without experience. That’s why shopping now has become much more than a simple chore we do on the weekend. Retailers are looking for better ways to make their stores more attractive and brands are fighting to get the attention of shoppers.

Planning 197
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Beer Cartel invites consumers to buy up shares in the business

Inside Retail

Online drinks retailer Beer Cartel is raising up to $1.5 million from investors through equity crowdfunding platform Birchal to fuel the next phase of its growth. The average person can invest anywhere between $100 to $10,000 to own a share in the business, while high net worth investors can invest over $10,000. The campaign, which is still in the “expression of interest” phase, has already attracted a lot of attention.

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More Trending

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How taking care of your team’s financial worries can boost productivity

Inside Retail

Employers are increasingly focusing on staff wellbeing to boost productivity, workplace culture and retention. But have you considered how (and why) to address your team’s financial wellbeing? Modern business leaders recognise that ‘work’ and ‘personal’ are no longer separate entities: the two are inextricably linked. We take work pressures home with us and personal issues inevitably follow us to work.

Finance 230
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Will its Original Rental Model Give Rent the Runway an Edge in Resale?

Retail TouchPoints

Rent the Runway is moving beyond its core rental subscription model into resale, according to multiple sources. The fashion rental platform announced that it will begin selling used designer clothes, and unlike its rental service, membership will not be required to buy secondhand from the site. CEO Jenn Hyman framed it as a “fuller realization of our value proposition” in comments to CNBC , citing the fact that twice as many customers have mentioned sustainability as a reason for using the servi

Fashion 236
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Why Don Meij wants more CEOs to take this gender diversity pledge

Inside Retail

Women are slowly but surely climbing the corporate ladder, but at the current rate, we won’t see equal numbers of male and female CEOs in Australia until 2100, according to a recent study by the Workplace Gender Equality Agency and Curtin University. A new initiative aims to speed that up. Launched late last year, 40:40 Vision wants ASX200 listed companies to commit to making their executive teams more gender balanced, with 40 per cent of roles to be held by people identifying as women, 40 per c

ATS 162
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Nosto Acquires UGC Marketing Platform Stackla

Retail TouchPoints

Ecommerce personalization platform Nosto has acquired visual content marketing platform Stackla , which helps marketers discover, manage and display authentic, influential visuals across all their marketing touch points via its AI-powered user-generated content (UGC) platform and asset manager. Research from Stackla showed that 79% of consumers say UGC highly impacts their purchasing decisions, and customers are 6X more likely to purchase a product if the page includes pictures from social med

Marketing 179
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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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How top retailers have transformed customer experience

Inside Retail

Retail has certainly been at the front of the pandemic rollercoaster. Transformation overnight has become a vital survival skill, not just a nice to have. Combine this with a customer base whose expectations of what makes a great experience have continued to rise, and in some cases are heightened through periods of lockdown, and you have a sense of the challenge facing the retail sector.

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My Wireless Simplifies Task Management Chainwide with New Solution Deployment

Retail TouchPoints

My Wireless , an authorized AT&T retailer, will utilize Intelocate to enhance its day-to-day issue resolution and task management processes. The retailer aims to create visibility and improve turnaround times by using the operations platform to deliver top-notch customer service. Intelocate will help My Wireless centralize communications to report and resolve issues, incidents and queries.

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April’s online sales slow compared to pandemic highs

Inside Retail

April’s online sales growth slowed to 1.4 per cent year-on-year compared to the highs of last year’s e-commerce boom, which saw online shopping jump almost 61 per cent as the initial impact of a nationwide lockdown took effect. In month-on-month terms online sales fell 3.7 per cent on March’s figures, though NAB chief economist Alan Oster said perspective is key in interpreting the data correctly.

Fashion 147
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Incorta Mobile Helps Retailers View Data Anywhere on their Smart Devices

Retail TouchPoints

Direct data platform Incorta has launched Incorta Mobile , a unified data analytics experience for mobile devices. Incorta Mobile aims to offer users a way to access, view and analyze business data from anywhere, combined with the ability to drill down into specific transaction details. The mobile-native apps, which are available in both the iOS and Android app stores, have features designed for power users and novices alike, including: Native Tooltips and Pinch-to-Zoom: Tapping and panning your

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Michael Hill appoints new chair as Emma Hill retires

Inside Retail

The chair of Michael Hill International, Emma Hill, is to step down at the end of the financial year on June 28. Rob Fyfe, former CEO of Air New Zealand, will succeed Hill, who will remain as non-executive director, along with her father Sir Michael. Hill has held the director position at Michael Hill since 2017. She was then appointed as the company’s chair in 2015.

ATS 130
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Bed Bath & Beyond, JCPenney Feed Private Label Growth with New Lines

Retail TouchPoints

Bed Bath & Beyond and JCPenney are expanding their private label presence with new offerings. Bed Bath & Beyond has introduced three entirely new brands, while JCPenney is adding men’s apparel and accessories to the existing Stylus line. The new additions at Bed Bath & Beyond mark six private label launches in five months, putting the retailer ahead of its goal in preparing for the back-to-college shopping season.

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Crocs go everywhere

Retail Wire

Wearing ugly is apparently a major fashion trend at the moment as sales of Crocs jumped 60 percent in the most recent quarter. The company posted a 300 percent gain in profits last year. Part of the brand’s appeal is tied to celebrity influencers who have shown up wearing the hideous clogs in unexpected places. “Their playbook isn’t terribly different from what a lot of other brands are doing — using key influencers to post on social media — but Crocs has done it extraordinary well,” said

Fashion 130
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Maverik Chooses New Workforce Solution to Simplify Scheduling

Retail TouchPoints

Maverik , a convenience retailer with more than 360 locations in 11 states, has selected the Reflexis ONE platform to replace two separate task and workforce management solutions. Maverik will work with Reflexi s Systems to simplify tasks, labor operations and compliance while empowering associates to deliver better customer experiences. Maverik will utilize Reflexis ONE solutions including Reflexis Real-Time Task Manager, Reflexis Workforce Scheduler and Reflexis Time and Attendance to handle s

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Planning the Architecture of Your Modular DXP

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

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Russian group linked to JBS attack

Retail Wire

REvil, a well-known Russian hacker group, has been linked to the recent ransomware attack on JBS, the largest meatpacker in the world. The company’s operations were disrupted in the U.S. and Australia before the issue was resolved. “They [REvil] are protected most likely by Russian intelligence or the Russian government, as are most ransomware groups, which has allowed them to flourish over the last 18 months,” Marc Bleicher of Arete Incident Response.

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Britvic sponsors major rugby tournament

Talking Retail

Britvic Soft Drinks has signed a sponsorship deal with Rugby League World Cup 2021 (RLWC2021), a 61-match event kicking off on 23 October. Pepsi Max will become the official soft drinks of the event, with further support from Gatorade as the official sports drink. The brands will receive sales and marketing rights for the tournament, This story continues at Britvic sponsors major rugby tournament.

Marketing 136
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Customer service built Chewy into a Fortune 500 company

Retail Wire

Chewy’s business has thrived since the novel coronavirus pandemic hit the U.S. The online pet retailer saw its annual sales grow to $7.15 billion, up 47.4 percent over the previous year. The company has succeeded by hiring people who love pets and who are dedicated to personally looking after the company’s many customers.

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The future of retail belongs to those who make the best decisions

Retail Dive

The key is adding data into the mix — from all places and in as real time as possible — so retailers can make better, more informed decisions, writes Deloitte's Christina Bieniek.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

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Curbside pickup remains in test mode at Costco

Retail Wire

Costco was late to add curbside pickup among retailers. The warehouse club giant began testing the service at some of its locations last year and Costco CFO Richard Galanti says it continues in test mode even as it has put more effort into improving the delivery end of its digital business.

ATS 130
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Target, Walmart announce overlapping sales events to rival Amazon

Retail Dive

When the e-commerce giant announced Prime Day, two of its biggest competitors responded by plotting their own deal days for 24 hours earlier.

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Canadian geese prefer shopping at Barnes & Noble over Amazon

Retail Wire

It’s hard to shop online when you don’t have thumbs. That’s our explanation for why a family of Canadian geese was found waddling around a Barnes & Noble in Deerfield, IL. See for yourself.

Shopping 100
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UK sees resurgence in cash use

Talking Retail

The UK has seen a resurgence in the use of cash in the past week, according to cash management company Loomis UK. Loomis, who collects and redistributes notes and coins on behalf of shops, restaurants, banks and other businesses across the UK, is reporting that cash volumes currently being spent are exceeding 70% of pre-lockdown. This story continues at UK sees resurgence in cash use.

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Retails Next Frontier: Exploring and Proving the Value of AI

AI is everywhere. It’s in customer service interactions, product recommendations, marketing outreach, and yes, even commerce experiences. But not every use of AI provides the same value to your brand. In this masterclass, experts from Constructor, commercetools, Contentstack, and Orium discuss how AI can complement your composable tech stack and help bring in immediate ROI.

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Jobless claims fall to pandemic low

Retail Wire

The number of Americans filing first-time unemployment claims dropped below 400,000 last week, the lowest total since the novel coronavirus pandemic hit the U.S last year. In related news, ADP reported that private employers added 978,000 jobs in May, up from 742,000 in April.

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Government funding to tackle neighbourhood crimes

Talking Retail

The government has today (3 June) revealed that 40 areas?across England and Wales have?been awarded a total of £18.3m?for projects to crack down on neighbourhood crimes like burglary and robbery. The money, from the government’s Safer Streets Fund, will go towards measures proven to cut crime, including simple changes to the design of streets such. This story continues at Government funding to tackle neighbourhood crimes.

ATS 119
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Black-owned vintage shops try to carve out a niche online

Retail Wire

Random and Chic, a black-owned vintage shop in Houston, is among the companies looking to cash in on the big and growing resale market. “I realize the power of representation, and what that looks like in the vintage realm,” said Shayla Janel Hill, owner of Random and Chic. “Black women are truly a minority in this niche, although there are tons of Black women who love to thrift, and who love fashion.

Shopping 100
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Buxton launches competition to drive multi-pack sales

Talking Retail

Bottled water brand Buxton is running an on-pack competition to offer consumers the chance to win one of 125 Virgin Experience Days. The competition is running across Buxton’s 8x500ml, 12x500ml and 6×1.5-litre packs, in a move designed to grow market share of the brand’s multi-packs and raise awareness of its “Don’t Give Up, Rise Up”. This story continues at Buxton launches competition to drive multi-pack sales.

Consumer 118
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2024’s Retail Odyssey: Going Small, Artificial, and Augmented!

Speaker: Kelly Goetsch - Chief Strategy Officer at Commercetools | Jason Cottrel - CEO & Founder at Orium | and guest speaker Brendan Witcher - VP, Principal Analyst at Forrester

Significant modifications are on the horizon for digital commerce in retail and customer experience come 2024. The pace of tech shifts will intensify, businesses are set to defund legacy solutions, and attractive opportunities will surface as social and retail media players join forces. To stay ahead of the curve, digital leaders are experimenting with less risky initiatives and scaling back on outdated projects that no longer yield impactful results.