Retail TouchPoints

NOVEMBER 30, 2022

While statistics show that most types of property crime are decreasing, one important (and costly) sector — organized retail crime (ORC) — continues to rise across the country, according to the National Retail Federation. Retailers are actively seeking enhanced security technologies to mitigate risks and prevent theft before it happens. In-store measures like increased security presence and surveillance can be helpful, but law enforcement and security personnel should focus on preventing theft a

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Retail Wire

NOVEMBER 30, 2022

Thirty-three companies participating in a four-day workweek study found that workers were less stressed and more productive compared to their previous five-day schedules. The companies, most of which were based in the U.S. and Ireland, saw revenues increase 38 percent year-over-year. Jon Leland, chief strategy officer for Kickstarter, which participated in the study, said, “The four-day week has been transformative for our business and our people.

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Retail TouchPoints

NOVEMBER 30, 2022

Photo courtesy of M.M. LaFleur. Photo courtesy of M.M. LaFleur. Photo courtesy of M.M. LaFleur. Photo courtesy of M.M. LaFleur. Photo courtesy of M.M. LaFleur. Photo courtesy of M.M. LaFleur. Seeking to grow beyond its appointment-driven showroom model, womenswear brand M.M. LaFleur began with the September 2022 opening of a 550-square-foot store on the Upper East Side of Manhattan.

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Retail Wire

NOVEMBER 30, 2022

Bass Pro Shops is a magnet for those who love to fish and hunt. Its store in Memphis, TN, now includes a hotel lodge designed to build on the brand’s mystique. “You can meet somebody at the bar and talk about the elk you shot or the bass you caught and it’s not weird,” said Jan Freitag, national director of hospitality analytics for CoStar Group.

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Retail TouchPoints

NOVEMBER 30, 2022

Amazon Web Services (AWS) has announced a preview of AWS Supply Chain, a new application designed to help businesses increase supply chain visibility to make faster, more informed decisions that can mitigate risks, lower costs and improve the customer experience. The service already is being used by retailers including Lifetime Brands , Traeger Grills and Whole Foods Market.

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Inside Retail

NOVEMBER 30, 2022

Whether the Black Friday and Cyber Monday weekend was a success depends on who you ask. The US-inspired shopping event – which sees retailers across the country offer deals and discounts to tempt customers and boost sales – kicks off the peak period, and is routinely one of the busiest days on the calendar for shops, large and small. This year was set to be particularly busy and – according to early indications – customers came and shopped in droves, both online and in person.

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Inside Retail

NOVEMBER 30, 2022

Peter George has been appointed as the new chairman of the board and non-executive director of pureplay online book retailer Booktopia. He replaces outgoing chairman Chris Beare who resigned after announcing his intention in September. His departure bookends a turbulent time for the company whose founder Tony Nash was ousted in a boardroom stoush which eventually led to the resignations of most of the board’s directors over several months.

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Retail TouchPoints

NOVEMBER 30, 2022

Shopper turnout for Thanksgiving Weekend handily exceeded expectations — a record 196.7 million shoppers went shopping for great deals, compared to 179 million in 2021 and 30 million more than the projected turnout of 166.3 million , according to the National Retail Federation (NRF). The growth was in line with an equally successful digital weekend, capped off by a total of $11.3 billion in sales on Cyber Monday, representing 5.8% growth year-over-year, according to Adobe Analytics.

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Tokinomo

NOVEMBER 30, 2022

Shoppers are expecting more from brands. Customers are no longer just looking for products, they want an experience and they want to connect with brands. If you want to attract more loyal customers, then you need to show shoppers what your brand stands for.

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Retail TouchPoints

NOVEMBER 30, 2022

Top executives from Kroger and Albertsons defended their proposed merger at a congressional hearing, saying the combined company would be in a better position to compete with grocery giants Walmart , Costco and Amazon. Critics of the nearly $25 million deal testified that it would worsen food deserts and lead to higher prices. Since the merger was first announced in October it has faced steady pushback from consumer groups and legal entities, with opponents claiming that combining the two larges

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Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Retail Focus

NOVEMBER 30, 2022

The new NBA (National Basketball Association) flagship store is situated within the newly renovated The Playce at Potsdamer Platz, a unique shopping mall in the centre of Berlin’s dynamic community. Its purpose is to create an opportunity for fans in the region to connect and engage with the sport and each other. The real differentiator for this store is its size; at nearly 1,000 square-meters, it is the NBA’s biggest retail space in Europe.

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Retail TouchPoints

NOVEMBER 30, 2022

Vallarta Supermarkets will implement Logile IMS, an inventory management solution that will allow the Southern California regional supermarket chain to manage orders and receiving while also handling in-store production and service, via integration with the retailer’s forecasting and workforce management solutions. By adopting all 16 IMS modules, Vallarta will better serve its customers through: Vendor and item management; Order management; Recipe management; Production planning; Shrink manageme

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Retail Focus

NOVEMBER 30, 2022

Sovereign Centros has announced the relaunch of leading fashion brand H&M at Merry Hill. The refurbished flagship store, spanning 26,000 sq ft, has allowed H&M to expand their offer, delivering an enhanced retail experience for Merry Hill’s visitors. The store reintroduces the brand’s popular collections of womenswear, menswear, and childrenswear, brought together by a refreshed interior design.

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Inside Retail

NOVEMBER 30, 2022

All is not well in Thailand’s medical cannabis industry. In June, the country became the first nation in Southeast Asia to legalise marijuana, but now, five months later, there is a growing push by conservatives to make cannabis a listed narcotic again. Around 200 protestors rallied recently at Government House in Bangkok to protest the possible rollback of the drug’s recent decriminalisation.

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Retail Wire

NOVEMBER 30, 2022

Grocery retailers such as Albertsons, H-E-B and Walmart are turning to social media platforms to engage with younger consumers who engage best with brands that excel at storytelling.

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Inside Retail

NOVEMBER 30, 2022

Today we’re launching The Future of Food, a three-part video series, which explores how the grocery sector is likely to change in the next few years. For the first episode, we spoke to industry expert and Swinburne University professor Jason Pallant about the rise of checkout-free stores, what they can offer the sector, and the barriers they need to overcome to succeed.

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Retail Wire

NOVEMBER 30, 2022

Kroger CEO Rodney McMullen and Albertsons CEO Vivek Sankaran yesterday told members of the Senate Judiciary Subcommittee on Competition Policy, Antitrust and Consumer Rights that the deal to merge the two supermarket giants will not reduce competition in the marketplace since consumers have so many options as to where they purchase their groceries. Mr.

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Inside Retail

NOVEMBER 30, 2022

It is instinctive. Aware or not, somehow, we know it is good for us. As humans, we are hard-wired for survival. The fight or flight response, but survival isn’t just under reactive circumstances. It is also our natural inclination and gravitation to what innately serves us best. Some might call it intuition. I believe it is more attuned to human self-preservation. .

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Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Intelligence Node

NOVEMBER 30, 2022

What is the Price Waterfall? The “Price Waterfall” is a price optimization tool (or technique of analysis) that allows businesses to identify hidden costs. It is used to calculate the. The post Eliminate Margin Leakages with the Price Waterfall appeared first on Blog.

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Inside Retail

NOVEMBER 30, 2022

Fashion platform The Iconic has launched The Iconic x FNFD Incubator Program for First Nations designers. The collaboration is an extension of The Iconic’s long-term cooperation with FNFD (First Nations Fashion + Design), which combines the brand’s e-commerce experience and worldwide network as part of Global Fashion Group (GFG), with the insight and perspective FNFD provides from their community participation and industry impact.

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Intelligence Node

NOVEMBER 30, 2022

What is the Price Waterfall? The “Price Waterfall” is a price optimization tool (or technique of analysis) that allows businesses to identify hidden costs. It is used to calculate the. The post How the Price Waterfall can Increase Profitability? appeared first on Blog.

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Retail Wire

NOVEMBER 30, 2022

Foot Locker said that its chief financial officer, Andrew Page, will leave the company. The retail also said that Elliott Rodgers, whose experience includes stints with Ultra Beauty and Target, has joined the company as chief operations officer. Frank Bracken has been named chief commercial officer. “Separating our commercial activities from our supply chain and IT functions will better position Foot Locker to support growth and enhance operating efficiency as we invest in unleashing the p

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Small Biz Trends

NOVEMBER 30, 2022

Are you thinking about starting your own business? If so, you’ll want to make sure you have everything in order before you launch. In this article, we’ll reveal the ultimate business checklist for startups to make sure you’re on track. This comprehensive guide will walk you through all the steps needed to get your business off the ground and running.

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Retail Wire

NOVEMBER 30, 2022

H&M is cutting 1,500 jobs as part of a global plan to reduce costs and improve efficiency. The retailer expects to save about $190 million annually as a result of its actions. CEO Helena Helmersson said the company was aware of the human costs behind its decision and that H&M “will support our colleagues in finding the best possible solution for their next step.”.

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Small Biz Trends

NOVEMBER 30, 2022

Think your team is too unruly for a game or two? WRONG. Even the rowdiest crew can be tamed with the right activity. Team building exercises and games are perfect for businesses because they encourage communication, collaboration, and creativity. And not only will these activities help to improve team productivity, but they’ll also provide employees with some much-needed laughs.

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Retail Wire

NOVEMBER 30, 2022

Donya Prioleau, an associate who works at a Walmart in Chesapeake, VA, has filed a $50 million lawsuit against the company following a deadly shooting at the store last week. Ms. Prioleau, who survived the attack, claims in her suit that she had warned the company months earlier about “bullying, threatening and harassing” behavior by the former manager identified as the gunman in the case.

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Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience

Small Biz Trends

NOVEMBER 30, 2022

For artists and creators, having a Redbubble store can be one of the best ways to earn money for your art. With platforms such as Redbubble, artists can focus on creating art while letting Redbubble handle the logistics of turning those designs into products for customers. In this article, we’ll take a deeper look at how Redbubble works and how to sell on Redbubble.

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Dezeen

NOVEMBER 30, 2022

Avanto Architects and Joanna Laajisto have designed a logistics centre for retailer Finnish Design Shop that features warm timber, a foraged-food restaurant for staff and visitors, and views of the surrounding forest. Located on the outskirts of Turku, west of Helsinki, the logistics centre is the hub for storage, management and dispatch of products from the Finnish Design Shop , which says it is the world's largest online store for Nordic design.

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Small Biz Trends

NOVEMBER 30, 2022

Short for Secure Digital, SD cards are a reliable flash memory used in many different digital products. From cameras and smartphones to tablets, audio/video players, and video game consoles, SD cards have multiple applications. The best SD card for business use will depend on what you need it for, but it is fair to say there is a card out there for your use case.

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Hyken

NOVEMBER 30, 2022

A restaurant took its most popular item off the menu. It had been on there a long time, and the owner decided it was time to make a change, even though it was his guests’ favorite dish. . A company changed its invoicing terms. It wanted to tighten its terms to get paid sooner, with larger penalties for late payment. . A retail store changed its return policy.

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Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

Planning