Retail TouchPoints

MARCH 11, 2021

The dramatic increase in ecommerce volume triggered by the pandemic increased many retailers’ topline revenues, but many are finding it difficult to contain the costs of new types of order fulfillment such as BOPIS, ship-from-store and curbside pickup, according to a report from Incisiv , commissioned by Manhattan Associates Inc. The survey — a hybrid online and computer-aided telephonic interview (CATI) survey of 140+ U.S. retail executives whose stores offered at least one method of store-base

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Fulfillment Inventory Management Returns Point of Sale 321

Dezeen

MARCH 11, 2021

Colourful display stands are meant to appear like artworks within this eyewear store in Dhahran, Saudi Arabia created by French designer Pierre Brocas and architect Nada Oudghiri. Located in the Mall of Dhahran, the 100-square-metre retail space is the first flagship store for Dubai glasses brand Eyewa. "Our wish was to move away from typical eyewear retail atmospheres," said Brocas.

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Location Fashion Planning ATS 98

Retail TouchPoints

MARCH 11, 2021

The pandemic has weighed heavily on brick-and-mortar retail in general and shopping centers in particular, but the industry is now emerging into a new world with new opportunities. While digital sales skyrocketed in 2020, the similarly large spike in store-based fulfillment showed that stores are still a vital part of the equation. And while the pandemic meant quick, efficient shopping trips by consumers, as more people are vaccinated they will increasingly be interested in full-scale outings an

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Shopping Outdoor Fulfillment Returns 308

Miller Zell

MARCH 11, 2021

The first-annual “ Miller Zell Innovation Scholarship ” asked college students pursuing a degree in business, fashion merchandising, retail, banking, architecture or another related field to provide their thoughts on how they might redesign branded environments in response to the COVID-19 pandemic.

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Fashion Customer Experience 72

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Retail TouchPoints

MARCH 11, 2021

Smart lighting company Juganu has launched a network technology-powered connected lighting system called “The Foam.” The Foam was designed to make retail locations “smart” by providing retailers with suggestions to improve operations, and creating more personalized shopping experiences for their customers. The Foam connects directly into pre-existing light fixtures at any retail space, including shopping centers, department stores or groceries.

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Store Layout Department Stores Checkout Location 264

Kuusoft

MARCH 11, 2021

How do you design and organize product placement in your grocery store or supermarket? Here are six factors to maximize your grocer profits. The post Grocery Stores and Supermarkets Product Placement Guide appeared first on The Official Kuusoft Blog.

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V Count

MARCH 11, 2021

What does visitor flow inside a store have to do with conversions? As it turns out, quite a lot. Slight changes in your visitors’ path can increase footfall traffic around promotional displays and help avoid bottlenecks. Data collected manually by salespeople on the floor can be inaccurate and limiting for Retailers. For this reason, retailers are now utilizing technologies like people counting sensors and retail analytics software to generate heatmaps that track their customer flows within thei

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Promotions Customer Experience Location Marketing 52

Retail TouchPoints

MARCH 11, 2021

Buoyed by a return to growth in Q4 2020, Adidas has unveiled a new growth strategy that will transform the company into a direct-to-consumer-led business with an emphasis on sustainability. The sportswear company’s new “Own the Game” 5-year growth strategy was unveiled at its Investor and Media Day March 10. At the same time Adidas reported currency-neutral sales growth of 1% in Q4 2020, following declines across markets earlier in the year as a result of the pandemic.

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Planning Wholesale Sporting Goods Accounting 223

Cyber Till

MARCH 11, 2021

3 mins read As part of Cybertill's 2021 International Women's Day activities we are bringing a series of interviews with Cybertill's 'Women in Tech'. Our latest is with Carly, a Product Trainer who started on our Support team and has worked her way up Cybertill over the years.

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Retail TouchPoints

MARCH 11, 2021

There have been a lot of challenges for retails brands in the past year — from considering the viability of brick-and-mortar stores to navigating crippling supply chain delays. While these are real concerns, I believe one of the biggest challenges brands have faced is how they meet the increasing and evolving demands of customers. Delivering the best customer experience (CX) possible can be the difference between surviving and closing for good — but what most brands forget is that those CX effor

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Customer Experience Marketing Management Consumer 212

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Hunton Andrews Kurth

MARCH 11, 2021

The CPSC recently announced its first civil penalty of 2021. Cybex International, Inc. (Cybex) agreed to pay $7.95 million after the workout equipment manufacturer allegedly failed to immediately report to the CPSC the defects in two of its products. The first product was an arm curl machine, which had a defective weld that could cause the machine’s handle to separate unexpectedly and strike the consumer in the face.

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Consumer Returns Location ATS 52

Retail TouchPoints

MARCH 11, 2021

The activist investor group seeking to shake up Kohl’s operations has cut its slate of nominees for the retailer’s Board of Directors from nine to five “in the absence of meaningful progress towards a resolution” of its original demands. Kohl’s opposed the initial nominations , claiming that the disruption could jeopardize the momentum of its existing turnaround plan.

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Fashion Consumer Planning Store Operations 175

Retail TouchPoints

MARCH 11, 2021

Walmart is venturing further into social commerce and livestreaming with two virtual programs: Mashable Home , a virtual experience that will run through April 8, and the Spring Shop-Along: Beauty Edition livestream, which will be held on Walmart’s TikTok channel the night of March 11. Both virtual events will be shoppable in unique ways, inviting viewers to simultaneously enjoy an experience and browse for new products.

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