Retail TouchPoints
DECEMBER 16, 2021
Chico’s FAS will offer two-hour delivery through Walmart GoLocal , starting in select markets including Chicago and Fort Myers, Fla., with plans to expand to other areas in 2022. The partnership includes the Chico’s , White House Black Market and Soma brands. The two-hour delivery option builds on the same-day delivery partnership Chico’s entered with Roadie during the 2020 holiday season.
Inside Retail
DECEMBER 16, 2021
Candle and aroma retailer Dusk Group has set out to acquire supplier Eroma in an effort to scale up both businesses operations in an attempt to increase the group’s addressable market. The acquisition will cost the business $28 million, funded through a mix of $15 million in cash and a $13 million placement of shares in Dusk to all Eroma shareholders, and will see Eroma’s management team continue leading the business.
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Retail TouchPoints
DECEMBER 16, 2021
Ecommerce and machine learning solution provider Rokt has closed a $325 million Series E funding round led by Tiger Global , which brings the company’s valuation to $1.95 billion. The company will use the new funding to invest in R&D, international expansion and strategic acquisitions. The Rokt solution leverages AI and machine learning with the goal of optimizing every customer action to increase engagement, revenue and customer acquisition.
Inside Retail
DECEMBER 16, 2021
New Zealand-based outdoor giant Kathmandu has hired a new general manager of international, Alexandre Gilbert, to drive overseas growth of the business. According to a statement from the brand, Gilbert will be focusing on expansion across Europe, Asia and North America. Kathmandu has also set up showrooms across Germany, France, UK and Canada and made several appointments across key global markets.
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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
Retail TouchPoints
DECEMBER 16, 2021
Your site’s search box has an outsized role in buyer success. Did you know that approximately 40% of your visitors will use on-site search when they land on your site, but they account for 13% more revenue and convert nearly twice as much as non-searchers? Site search often works very well when customers know exactly what they’re looking for — a specific brand or product like “Greenies dog treats” or “Ugg Classic Ultra boots.
Inside Retail
DECEMBER 16, 2021
Chanel hires former Unilever exec as global CEO. Luxury group Chanel has appointed a former Unilever executive Leena Nair as its new global CEO, who will be based in London. Nair has spent 30 years with Unilever and was most recently in the role of chief of human resources, alongside her role on the company’s executive committee. She will take over the role from Alain Wertheimer, who with his brother Gerard, owns the company.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Inside Retail
DECEMBER 16, 2021
NSW grocery-delivery service Voly is set to expand its coverage beyond Sydney after securing $18 million in a seed-funding round led by Sequoia Capital India. Launched in July this year by Mark Heath and Thibault Henry, Voly accepts orders online or by app between 8am and 10pm, seven days a week across 42 Sydney suburbs. The pair said they want to disrupt the nation’s $122 billion a year grocery industry by delivering grocery orders within 15 minutes and doing away with the need for consumers to
Retail TouchPoints
DECEMBER 16, 2021
Financial technology platform Wildfire Systems ’ turnkey white-label loyalty platform can now help shoppers automatically find and apply the optimal coupon for their purchase. The Couponator feature aims to improve the shopping experience by ensuring shoppers automatically get the best deal at checkout. Couponator was designed to boost the functionality of Wildfire’s rewards and loyalty platform, which already offers cashback deals among other options.
Inside Retail
DECEMBER 16, 2021
In the fashion industry, Korea has a reputation for being at the forefront of trends. But with the exception of a few names like Gentle Monster, until recently, even its most popular labels didn’t have a big presence outside of Asia. But that is starting to change. With K-Pop bands like BTS and Blackpink becoming household names in the West, and Korean beauty brands like Innisfree sitting alongside L’Oreal, Korean fashion is primed to break through.
Retail Wire
DECEMBER 16, 2021
Apple’s website now lists three temporary store closures — located in Miami, Ontario and Annapolis, Maryland — that the company is closing as a precaution amid spiking COVID case numbers. Management said it is monitoring the situation and, before reopening the locations, will test all employees for COVID infection. Apple also announced that all of its stores in the U.S. have been instructed to require that shoppers where face masks.
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
Inside Retail
DECEMBER 16, 2021
Swedish furniture giant Ikea is further diversifying its workforce by hiring more people with disabilities, people in rural areas and people from marginalised groups. The company’s latest employment efforts are supported by three new partners in Southeast Asia: Classical Handmade Products, an export manufacturing company in Bangladesh, Saitex in Vietnam, the world’s most sustainable large-scale denim producer, and Spun, a sustainable textiles manufacturer in India.
Retail Wire
DECEMBER 16, 2021
Sensational news reports of mob thefts, particularly in California, have spurred promises of law enforcement budget increases from the state’s Governor Newsom and other proposed actions, supported by oft-cited numbers from the California Retailers Association, which reportedly said organized retail crime had produced astonishingly high losses of $3.6 billion in San Francisco and Oakland alone.
Inside Retail
DECEMBER 16, 2021
UK-based fashion e-commerce player Boohoo is expanding its presence into five Asian countries in hope to get a share of the booming online fashion industry in Asia. The expansion plan sees the launching of Boohoo’s sites in Japan, South Korea, Singapore, Hong Kong and Taiwan. Boohoo’s online platforms in Asia are curated for customers in each market with localised website languages and user-friendly layouts, and services and delivery logistics are also tailored for each market to provide support
Retail Wire
DECEMBER 16, 2021
Logistics-related costs of returning items are being driven up this year by inflation, higher labor costs and precautionary measures required by the pandemic, according to a newly released study by commercial real estate firm CBRE and return technology company Optoro. The data, according to CNBC, concludes that, on average, a returned item costs a retailer two-thirds of the original price for the item when accounting for labor and distribution costs.
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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
365 Retail
DECEMBER 16, 2021
Dobbies, the UK’s leading garden centre retailer, is partnering with sustainable energy pioneer and charge point operator, GRIDSERVE, to install EV chargers at stores nationwide. The move will provide Dobbies’ shoppers, commuters and local residents easy access to affordable and fast electric vehicle (EV) charging. This is a UK-first partnership between GRIDSERVE and a major garden centre retailer and will initially see 30 ‘Destination Electric Hubs’ installed in Dobbies’ car parks across the UK
Retail Dive
DECEMBER 16, 2021
"We have a history of losses, and we may be unable to achieve or sustain profitability," was the refrain of companies filing to go public this year. Someone pass the popcorn.
Cisco Retail
DECEMBER 16, 2021
Understanding disability and how to make daily experiences accessible are two things I strive to do. Fifteen percent of people around the world have a disability. At Cisco, some of our teammates are blind or partially sighted, deaf or hard of hearing, have motor issues, or work around a cognitive disability like dyslexia or attention deficit. To make sure Cisco employees with disabilities can collaborate on equal footing with their coworkers, the Collaboration business unit design products like
Retail Wire
DECEMBER 16, 2021
For the second time in two weeks, cloud service provider Amazon Web Services (AWS) experienced significant connectivity problems on Wednesday, affecting service in Northern California and Oregon. The disruption was detected at a number of high profile customer sites, including Slack, Netflix, Doordash and Amazon’s own Ring service.
Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney
Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib
Cisco Retail
DECEMBER 16, 2021
Back in 1991, I ran across the debut album, Ten, from a little band out of Seattle called Pearl Jam. Being a fan of classic rock like Led Zeppelin and Eric Clapton, Pearl Jam’s take on grunge appealed to me, and I began to listen to Ten regularly. About a year later, Ten hit the mainstream, and suddenly I had friends telling me to check out this new band called Pearl Jam.
Retail Wire
DECEMBER 16, 2021
Hobby Lobby raised its minimum hourly worker pay to $15 back in 2014, well before its competition, the retailer claims, and so its latest pay increase to $18.50 continues the tradition of staying ahead of the pack. “We have a long track record of taking care of our employees,” commented Hobby Lobby founder and CEO David Green, adding that the company “worked hard over the years to provide the best pay and benefits in retail, which has allowed us to attract and retain an outstanding group of asso
Cisco Retail
DECEMBER 16, 2021
We hear a lot about how Wi-Fi 6E is going to change the way we work and play. With the ability to achieve higher throughput and lower latency due to more frequency availability and less congestion, combined with better security, Wi-Fi 6E has given us a new playbook of applications and use cases. As a Distinguished Engineer in Cisco’s CX CTO organization, I spend a lot of time working within large public venues such as sports stadiums and music festival/concert venues to connect fans and create e
Retail Wire
DECEMBER 16, 2021
Kraft will reimburse up to 18,000 customers for the cream cheese desserts they might have made, were they able to find the product. In a creative/oddball twist, Kraft is perhaps trying to make light of a very real cream cheese shortage that is causing considerable grief for institutions like Junior’s Cheesecake that have had trouble sourcing their usual supplies of Philadelphia brand cream cheese.
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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.
Retail Dive
DECEMBER 16, 2021
The decline of department store anchors is just one reason why traffic to legacy shopping centers hasn't fully recovered.
Retail Wire
DECEMBER 16, 2021
“I think a lot of the narratives imagine prime-age workers as being missing [from the labor force], but it actually skews much older,” Aaron Sojourner, a labor economist and professor at the University of Minnesota’s Carlson School of Management told CNN. In fact, 9 out of ten workers who have decided to leave the workforce last month are 55 years of age or older.
Retail Dive
DECEMBER 16, 2021
After a heady comeback this year, the industry could settle in to a more modest pace, with supply chain, spending changes and debt levels posing some risk.
Nvidia
DECEMBER 16, 2021
The thing about inspiration is you never know where it might come from, or where it might lead. Anderson Rohr, a 3D generalist and freelance video editor based in southern Brazil, has for more than a dozen years created content ranging from wedding videos to cinematic animation. After seeing another creator animate a sci-fi character’s visage and voice using NVIDIA Omniverse and its AI-powered Audio2Face application, Rohr said he couldn’t help but play around with the technology.
Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach
More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio
Retail Dive
DECEMBER 16, 2021
More than half of mobile shoppers downloaded at least one new shopping app ahead of the holiday season, according to Digital Turbine.
Cisco Retail
DECEMBER 16, 2021
Manufacturers were already digitizing their processes before March 2020. The COVID-19 pandemic gave IT and operational professionals in the manufacturing space reasons to want to move faster. Teams that can’t work on the factory floor (pandemic, weather, closed roads, etc.) need a way to monitor and control processes over the network. Supply chain woes—like wildly fluctuating demand and the container ship that blocked the Suez Canal—highlighted the need for agility.
Retail Dive
DECEMBER 16, 2021
The custom apparel retailer will also be increasing products for grooms and groomsmen as it pushes further into the wedding market.
Nvidia
DECEMBER 16, 2021
The future of cloud gaming is available NOW, for everyone, with preorders closing and GeForce NOW RTX 3080 memberships moving to instant access. Gamers can sign up for a six-month GeForce NOW RTX 3080 membership and instantly stream the next generation of cloud gaming, starting today. Snag the NVIDIA SHIELD TV or SHIELD TV Pro for $20 off and stream PC games to the biggest screen in the home at up to 4K HDR resolution.
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Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.
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