Mon.Jun 06, 2022

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Stitch Fix Names Former Frye’s and Ann Taylor Veteran CMO

Retail TouchPoints

Stitch Fix has hired Debbie Rose Woloshin as its new Chief Marketing Officer (CMO). Woloshin was previously the CMO at Marc Jacobs , and prior to that led marketing at the Frye Company and Ann Taylor as well as more than 17 years with the Jones Group. Woloshin will report directly to CEO Elizabeth Spaulding and lead the company’s marketing teams across the U.S. and the UK.

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MoEngage raises $77Million Series E funding, led by Goldman Sachs Asset Management and B Capital

Retail Focus

MoEngage , the insights-led customer engagement platform, today announced that it has raised USD $77M in Series E funding. This round was led by Goldman Sachs Asset Management and B Capital, with participation from the company’s existing investors; Steadview Capital, Multiples Alternate Asset Management, Eight Roads Ventures, and Matrix Partners India.

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Report: Frasers Group Acquires Missguided for $25.1 Million

Retail TouchPoints

UK-based Frasers Group , parent company of Sports Direct , House of Fraser and Flannels , has reportedly acquired digital fashion retailer Missguided for $25.1 million , according to The Guardian. The deal includes certain intellectual property of both the Missguided and Mennace brands. Missguided fell into administration on May 30, 2022 after being issued a winding-up petition by clothing suppliers.

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How Kogan is using real-time data to improve decision making

Inside Retail

Like many online retailers, electronics site Kogan has been grappling with rapid fluctuations in consumer demand, and it recently posted a 3.8 per cent drop in Q3 sales and flagged plans to reduce inventory levels and operating costs to preserve margin. But over the last year, it has also invested in giving managers across the company access to clear and understandable business intelligence reports in real time, a fortuitous move that could now help it get back on track.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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How China’s Missfresh Makes Rapid Grocery Delivery Pay

Retail TouchPoints

The profit margin at grocery has always been razor-thin, and now, with online grocery growing in popularity, retailers must add the costs of picking individual orders and doorstep delivery to their already tight balance sheets. A Missfresh mini-warehouse, which operates as a dark store. As grocers around the world work furiously to meet consumers’ demand for delivery without breaking the bank, Chinese online grocer Missfresh looks to have a winning model.

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Recession is not a done deal

Retail Wire

Many business leaders have talked themselves into believing a recession is inevitable but opportunities may exist to avoid such a circumstance. Moody’s Analytics chief economist Mark Zandi said, “I still think we’re going to navigate through without a recession. But obviously it’s going to be very, very tight because risks are very high.

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Closed infant formula plant reopens as shortages remain

Retail Wire

Abbott Nutrition is reopening an infant formula plant that was closed due to contamination concerns. The plant, which sparked a formula shortage in the U.S., will now have an independent third-party review its operations and compliance with federal and state laws.

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Beyond the Borders – How Retailers are Shifting Gears to Diversify  

Retail TouchPoints

Collaboration is the new competition; it was back in 2013 that Harvard Business Review used this sentence to headline an article on how to drive large-scale social change through collaboration. Almost a decade later, the term is absolutely still valid when it comes to defining the status quo in the retail industry. Collaboration, along with the blurring of traditional industry conceptual barriers, is shaping retail new models for future growth.

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Starbucks is going outside in search of a new CEO

Retail Wire

Starbucks is not considering internal candidates to fill its chief executive role, currently held by interim CEO Howard Schultz. “For the future of the company, we need a domain of experience and expertise in a number of disciplines that we don’t have now,” said Mr. Schultz.

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Lost items are something e-com businesses may confront. Are you prepared?

Inside Retail

Have you wondered why your packages may not get delivered? There are a few reasons why they may not make final delivery, including: . A package was lost in transit: If a package’s tracking has not been updated in a few days, it’s possible the package has gone missing in transit or has been misplaced at a sorting facility. It was delivered to the wrong address: If the tracking information shows the package was delivered, but your customer hasn’t seen it, double-check your customer’s address agai

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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How to Create a Retail Store Interior: 6 Tips to Attract More Buyers

Retail Focus

When walking through a shopping mall, it is easy to spot which retail stores are doing well. Some are filled with customers, and others are so empty that they would be lucky if even a fly decides to pay a visit. What makes a retail store more attractive than another? Of course, it has something to do with the products they are selling. But you might be surprised by how much an attractive interior design can make a difference.

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LMG expands Harry Brown big box liquor store network

Inside Retail

Australian liquor retailer, Liquor Marketing Group (LMG), is expanding its Harry Brown’s store network with four new stores planned to open this year. The expansion will take the number of Harry Brown big box liquor stores to nine, up from five last year. Another two stores are scheduled for next year. The group recently opened a 500sqm Harry Brown store in the Victorian coastal town of Torquay after rolling out a store at Reef Gateway Hotel in Airlie Beach last March.

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$250,000 in Small Business Grants Available from Tito’s Handmade Vodka

Small Biz Trends

Tito’s Handmade Vodka, the oldest legal distillery in Texas, is offering $250,000 in small business grants. The grants are being provided though the ‘ Love, Tito’s Small Business Grant Program ’ which will support 10 small business owners with $25,000 grants to support their vision for growth. Tito’s Handmade Vodka and Accion Opportunity Fund Small Business Grants.

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Ethics and empathy: It’s time to go hard on soft measures

Inside Retail

The four Ps – product, price, place and promotion – have been the strategic marketing pillars of business for longer than even I’ve been in the game. Their use, and attendant monitoring of their progress, create the hard measures on which retailers and brand marketers live and die. Seemingly ‘soft and fluffy’ attributes, such as sustainability, ethics and how the business treats its staff, once took a back seat to these differentiators.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Expand Your Revenue with a Shopify Course

Small Biz Trends

Although it started much earlier, eCommerce took a new turn when amazon came up with its platform. Since then, many eCommerce platforms have been created and exhausted. Shopify is now one of the biggest eCommerce platforms in the world. It has seen exponential growth in the past several years. There are several offerings online with Shopify courses that can boost your online earning potential.

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Good game, Gucci: Why the luxury brand is betting on e-sports

Inside Retail

Italian luxury fashion house Gucci has launched a permanent virtual environment in popular gaming platformRoblox. The ‘Gucci Town’ game has been designed through the lens of artistic director Alessandro Michele and features connections to other Gucci projects, product drops and artist collaborations. Following the success of Gucci Garden on Roblox in May 2021, Gucci is doubling down on digital games and experiences.

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What is Business Renters Insurance, and Do You Need it?

Small Biz Trends

You should buy small business renters insurance if you rent an office space or another type to run your enterprise. This kind of small business insurance protects your operations, team and covers property damage. What is Business Renters Insurance? A business owner can get this insurance coverage through a Business Owner’s Policy (BOP). These combine three different types of insurace.

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Accelerate Your Hybrid Work Initiatives with Cisco+ Secure Connect Now

Cisco Retail

If your organization has employees who work from home, the road, and the office, then you understand the underlying costs and complexities of securely connecting a hybrid workforce. No matter where your people work, or what devices they use, they need secure access to their business-critical applications. To overcome the challenges of managing more remote users, devices, applications, and data across multiple clouds, while minimizing security threats, Cisco has developed new Secure Access Servic

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Vision in the Making: Andrew Ng’s Startup Automates Factory Inspection

Nvidia

Computer vision specialist Landing AI has a unique calling card: Its co-founder and CEO is a tech rock star. At Google Brain, Andrew Ng became famous for showing how deep learning could recognize cats in a sea of images with uncanny speed and accuracy. Later, he founded Coursera, where his machine learning courses have attracted nearly five million students.

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Carl Icahn drops Kroger proxy fight over pregnant pigs

Retail Wire

Carl Icahn is not moving ahead with a proxy fight intended to get Kroger to change its treatment of pregnant pigs. The activist investor, who lost a similar fight at McDonald’s, said he was “disheartened” after that vote.

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Best Shop Vac Options for Your Business in 2022

Small Biz Trends

From different workshops to construction sites, Shop Vacs are an essential tool. Whether you are at a shop in your business or your home garage, the right shop vac will make easy work of almost any mess. You can pick them all up with a shop vac, from sawdust to nails, wood, screws, and liquids. The key is finding a well-built unit with a strong motor and capacity.

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Apple developing mixed reality headset

Retail Wire

Apple plans to introduce a headset that would allow users to connect their digital and physical environments. The headset is expected to offer camera and voice functionality that will put it in competition with Google, Meta and Microsoft. “This is the next frontier,” said Carolina Milanesi, a technology analyst with Creative Strategies “For Apple, this is about a new computing experience and opportunity to engage consumers with a device and new experiences that build on what they’ve done with co

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Can Hollywood Compete with Netflix?

Small Biz Trends

In 2013, Netflix broke the broadcast television format when they released all the episodes for “House of Cards” at one time instead of one episode per week. Especially over the last few years, Netflix has become a fixture in so many people’s lives as we watched a lot of streaming shows during the COVID pandemic. But what is the rest of Hollywood doing to compete with Netflix in this battle for an audience?

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Baristas say Starbucks is closing store as anti-union scare tactic

Retail Wire

Workers at a Starbucks in Ithaca, NY, are filing an Unfair Labor Practice complaint with the National Labor Relations Board claiming the company closed their store in a “clear attempt to scare workers across the country.

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The ethical retail experience – driving brand loyalty

I Vend

Brands are built on customer experience. In today’s post-pandemic world, sustainability in retail has become an essential part of the overall customer experience. There’s another factor at play for brands wanting to win the hearts and minds of shoppers – and that’s being seen to play a part in solving ‘world problems’. There’s a growing recognition that social and environmental issues cannot be solved by governments alone, and that commercial organisations have a significant role to play.

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Walgreens moves closer to selling Boots

Retail Wire

Walgreens Boots Alliance has received a binding bid for its Boots business from Apollo Global Management and Reliance Industries. The company is looking to sell the UK-based pharmacy chain to concentrate on its U.S. pharmacies and primary care business.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

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FTC Taking Another Look at Online Disclosures

Hunton Andrews Kurth

The FTC has announced that it is taking a fresh look at its guidance for online disclosures, in part because, according to its Consumer Protection Director, “some companies are wrongly citing the guides to justify practices that mislead consumers online.”. First issued in 2000 and then updated in 2013, the agency’s.com Disclosures guidance has long set benchmarks on incorporating relevant limitations and qualifying information in digital advertising.

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Clothing retailers deal with excess inventories

Retail Wire

Many clothing retailers are faced a choice between discounting over-inventoried goods or packing and holding merchandise for next year.

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Sephora CEO reportedly out after nearly two years

Retail Dive

Martin Brok will exit at the end of the month, with Chris de Lapuente taking on the role again, according to an internal release cited by Women's Wear Daily.

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Security Resilience, Together Again at RSA

Cisco Retail

I can hardly believe that RSA Conference 2022 is here, finally. Like many of you, this will mark my first major security conference I am attending since the onset of the pandemic. Funny enough, RSA Conference was also my last conference I attended back in 2020. So, I am excited to be bookending my travel hiatus with the biggest security conference of the year and seeing many of our #CiscoPartners in person!

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Planning the Architecture of Your Modular DXP

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.