Retail TouchPoints

APRIL 13, 2022

Walmart has named John Rainey to the role of EVP and CFO, effective June 6, 2022. Rainey joins Walmart from PayPal , where he currently serves as CFO and EVP, Global Customer Operations. He succeeds Brett Biggs, who is leaving Walmart to pursue opportunities in both the for-profit and nonprofit sectors. At PayPal, Rainey is responsible for all of PayPal’s financial operations and leads the Global Customer Operations team in its efforts to deliver top-notch service experiences through its custome

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Finance ATS 307

Intelligence Node

APRIL 13, 2022

The Digital Shopper & the Evolving Retail Landscape How has retail changed in the past few years? While there are multiple right answers to this question, the most obvious one. The post Leveraging Digital Buying Signals for Retail Success appeared first on Blog.

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Retail TouchPoints

APRIL 13, 2022

Ask Chris Abbruzzese, VP of Trade Marketing for Bollé Brands , how the company increased year-over-year sales by 456% from January 2020 to January 2021, and the answer will be a somewhat unlikely one: augmented reality (AR). During a session at the 2021 Retail Innovation Conference , titled How AR and Virtual Try-On Are Redefining Retail, Abbruzzese and Matt Maher, Founder of Bollé technology partner M7 Innovations , discussed the eyewear and helmet brand’s journey to successfully leverage AR ca

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Consumer Promotions Location Marketing 288

Inside Retail

APRIL 13, 2022

B2B fashion e-commerce firm Zilingo has suspended its CEO, Ankiti Bose, after the company’s capital-raising plan led to questions about its accounting practices, according to Bloomberg. Bose, who founded Zilingo in 2015 with Dhruv Kapoor, has been suspended until May 5. The company has 600 employees spread across operations in Australia, Singapore, Indonesia, Hong Kong, Thailand, the Philippines, India and the US. .

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Finance Accounting Fashion Planning 130

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Retail TouchPoints

APRIL 13, 2022

Many people in finance and retail considered 2021 the “year of the cryptocurrency.” In November, the mayor-elect of New York City, Eric Adams, sent a tweet saying he wants his first three paychecks to be paid in Bitcoin. While the NYC payroll department likely cannot do that, it signals the mayor’s intentions to encourage cryptocurrency adoption. Another major sign of broad usage and acceptance came with Walmart’s move to offer Bitcoin purchasing and selling through Bitcoin ATMs in 200 of its st

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Payment Services Finance Location Consumer 274

Inside Retail

APRIL 13, 2022

Less than a year after launching, local e-commerce aggregator Una Brands already has a portfolio of 30 e-commerce businesses throughout the APAC region and an annual revenue run rate of $100 million. And it plans to spend a further $100 million over the next two years as it looks to become a unicorn. Backed by Vestiaire Collective CEO Maximilian Bittner among others, Una Brands is part of the global aggregator boom, which has seen the likes of Thrasio in the US and Rainforest in Singapore scoop

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Social Commerce Inventory Management Marketing Brand Management 130

Inside Retail

APRIL 13, 2022

You’ve chosen a great retail sales program for your team. Now, you need to get that program working hard for you. Training your team is a significant investment, so it’s important to ensure that it’s driving the results you need, such as improved sales figures, growth in conversions, or net promoter scores. . The key to getting the most out of your training budget and time is successful training implementation.

Employee Engagement 130

Employee Engagement Accounting Promotions Management 130

Retail Wire

APRIL 13, 2022

Texas Gov. Greg Abbott is requiring officials to inspect every commercial vehicle entering the state from Mexico. The action has resulted in a backup at entry points and leaving fruit, vegetables and other products sitting in trucks going nowhere for days. “This isn’t a regional issue, or that the city of Laredo is not getting their produce at grocery stores,” said John Esparza, president of the Texas Trucking Association.

ATS 130

ATS 130

Inside Retail

APRIL 13, 2022

The latest CommBank Consumer Insights Report revealed that 53 per cent of Australian consumers are willing to pay more to buy from purpose-led businesses. The report highlighted that almost one in five shoppers are willing to pay more than 10 per cent extra for goods and services sold by a business with a strong purpose, even if value for money is the primary driver of shopping behaviour for the majority of consumers at 41 per cent.

Consumer 130

Consumer Shopping Management ATS 130

Retail Dive

APRIL 13, 2022

Executives were "disappointed" in the retailer's fourth quarter results, blaming falling sales on industrywide supply chain challenges.

ATS 138

ATS 138

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Cisco Retail

APRIL 13, 2022

About 10 years ago, Cisco built its first Rugged IP67 router – suffice to say it had a unique skill set, such as the ability to withstand a drop from about 15ft high, being dunked in water, and shoved into an oven! These IP67 routers are completely ruggedized, modular platforms that enable you to add IP to your unconnected devices. Electric utilities and other industrial customers were able to build a highly secure, reliable, and scalable communication infrastructure on top of their electric gri

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Retail Wire

APRIL 13, 2022

Mango plans to open 40 new stores in the U.S. by the end of 2024. The fast-fashion retailer will debut a 2,100-square-foot location next month on Fifth Avenue in New York City.

Fast Fashion 100

Fast Fashion Fashion Location Planning 100

Cisco Retail

APRIL 13, 2022

A leader is like a captain of a sailing ship. I love that analogy as I happen to be both. Sailing is my passion, and five years ago, I earned my offshore certification to captain my boat, Deo Fidelis. I have led Cisco’s Global Customer Experience (CX) Partner Success for more than a year. I find many similarities in both positions. As a captain, I embark on the journey with purpose and resolve.

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Customer Experience Shipping Marketing Management 108

Retail Wire

APRIL 13, 2022

A bill has been introduced in California that would make 32 hours the standard workweek at companies employing 500 or more workers. Employees going past 32 hours would receive double pay once they reached 44 hours. The bill doesn’t cover workers covered under collective bargaining agreements.

ATS 100

ATS 100

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Hyken

APRIL 13, 2022

“Find a job you love, and you’ll never work a day in your life.” . This line has been credited to Confucius, Mark Twain, Mark Anthony and others. Anyone who finds what they love to do at work, either through a passion, hobby, interest, a random job they end up loving, or some defining moment is lucky. That makes me one of the lucky ones. Just out of college I started my career as a customer service expert.

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Customer Experience Management ATS 108

Retail Wire

APRIL 13, 2022

Free food, gifts and musical events are just some of the perks that employers are throwing at tech workers who may not be happy about returning to offices. Very few workers seem excited to return to their daily commutes and five days a week in the office.

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Returns ATS 100

Mulesoft

APRIL 13, 2022

MuleSoft is thrilled to announce that our new release of Anypoint Studio 7.12 is now available. Our goal with every new Anypoint Studio release is to deliver incremental value to our MuleSoft developers, and this release includes six enhancements that will help increase developer productivity and make it easier and faster for Mule developers to […].

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Retail Wire

APRIL 13, 2022

Infant formula was already in short supply before Abbott Laboratories issued a recall in February due to bacteria contamination. Retailers, including CVS, Kroger, Target, Walgreens and Walmart, have limited purchase quantities to try and make available supplies go around.

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Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

A1 Retail

APRIL 13, 2022

Grosvenor has welcomed Timothy Oulton, the British furniture company noted for its traditional handcraftsmanship, to Liverpool ONE. The 3,200 sq ft gallery, located on Peter’s Lane, has opened its first standalone space in the north of England. The new Timothy Oulton gallery features their trademark blend of British heritage-inspired design reconceived from a modern perspective.

Accessories 98

Accessories Location Management ATS 98

Retail Wire

APRIL 13, 2022

Baristas working at a Starbucks in Long Beach, CA, said they felt as though they were not treated with respect when interim CEO Howard Schultz visited the store recently. Employees at the store submitted a petition seeking a union vote. Mr. Schultz, on Sunday, issued a statement that Starbucks plans should not be “distracted by the different vision being put forward by union organizers at some Starbucks stores.”.

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Planning ATS 100

Cisco Retail

APRIL 13, 2022

As a Cisco employee of over 20 years, I have witnessed the power of the network. I am not talking about the millions of computing networks we have built and supported globally. I am talking about building a network for good. I have witnessed this power as an employee; when we’re given the gift to be involved, learn, and experience activities where we give back to the communities in my home country of Colombia.

ATS 96

ATS 96

Retail Wire

APRIL 13, 2022

Bojangles, Giant Eagle, Krispy Kreme, Kroger and Sam’s Club are some of the retailers running gas promotions at a time when pump prices are spiking due to Russia’s attack on Ukraine. The average price for a gallon of gas is currently $4.098, up from $2.863 a year ago.

ATS 100

ATS Promotions 100

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Cisco Retail

APRIL 13, 2022

I originally wrote the blog below to share with our developer community in Ukraine the story of our collaboration with ucode IT academy and the “ DevOps world ” program it has created. However, due to the war, the program is currently suspended. Even in the current difficult time, as priorities and responsibilities change, we can continue to learn and grow.

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Management Marketing 93

Retail Dive

APRIL 13, 2022

In tapping John Rainey to replace outgoing Chief Financial Officer Brett Biggs, the retail giant took the unusual step of hiring outside the company.

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Cisco Retail

APRIL 13, 2022

Our customers are the heart and soul of everything we do at Cisco and each one of them has an interesting story to tell! Our Q&A series allows us to shine a spotlight on some of our most passionate customer advocates as we learn more about their stories and backgrounds. Cisco’s advocacy community brings our customers together and provides a way for them to make powerful connections, expand their professional and personal networks, and learn from top experts in their field.

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ATS Location Planning Management 82

Retail Dive

APRIL 13, 2022

The drugstore chain's losses have expanded, and it could face a decline in spending related to COVID-19.

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Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience

Frank Mayer

APRIL 13, 2022

Editor’s Note : This blog post was originally published in 2020 and has been recently updated to reflect the most current industry news. The pandemic had a massive impact on our healthcare system, exposing vulnerabilities in safety, staffing, and operations. More than any other industry, the medical field had to adjust to keep frontline workers safe and systems functioning.

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Kiosk Location ATS 75

Retail Dive

APRIL 13, 2022

The collaboration allows Rebag to reach a new audience within the luxury space, as more retailers experiment with resale programs.

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A1 Retail

APRIL 13, 2022

Cain International (‘Cain’), the privately held investment firm, has let 4,500 sq ft in its mixed-use Islington Square development to high-end fashion and homewares brand, Anthropologie. The American clothing and homeware retailer will be bringing its full range to its new store in the north London destination, which will include clothing, accessories, home and furniture, beauty and wellness, and gifts.

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Fashion ATS Accessories Management 75

Retail Dive

APRIL 13, 2022

The funding brings its valuation to nearly $32 billion, and includes participation from Kirkbi, the investment firm behind The Lego Group.

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Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

Planning