Sat.Oct 01, 2022

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As Cannabis Goes Mainstream, Opportunity Grows for Traditional Retailers

Retail TouchPoints

Cannabis is in growth mode: the industry posted sales between $24.5 and $27 billion in 2021 and reached an estimated 11,800 retailers in 2022, according to data from the MJBiz Factbook. A Gallup poll found that 68% of Americans believe marijuana should be legal and 16% of adults aged 26 and over used cannabis in the past year, making the trajectory clear —traditional retailers, take note.

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Authenticators in demand as sneaker counterfeiting explodes

Retail Wire

The counterfeit sneaker market is estimated to be up to five times the value of the legitimate market, according to RunRepeat. That has created a demand for professionals who can distinguish the real thing from the fakes.

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Is Your Email Marketing Software The Right One? 5-Point Assessment Guide

Retail TouchPoints

According to a Litmus study , every $1 invested in email marketing yields a profit of $36 —which is quite a return. Moreover, 78% of marketers say email marketing is crucial for the success of a business. Why? Some of the reasons are hidden in the fact that email marketing is personal, customizable, and measurable. When leveraging it for business growth, your email marketing software can make all the difference.

Marketing 267
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Unemployment claims fall to a five-month low

Retail Wire

First-time claims for unemployment insurance in the week ended Sept. 24 fell by 16,000 to 193,000, the lowest level since April, according to data released by the Labor Department. Continuing claims fell to 1.35 million for the week ended Sept. 17, a historically low number.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Best Buy to Boosts Retail Media Insights Through New Partnership

Retail TouchPoints

Best Buy will partner with DoubleVerify , a software platform for digital media measurement, data and analytics, to improve the measurement capabilities of its Best Buy Ads retail media network. The partnership will provide additional tools to both Best Buy and its brand partners to boost the efficiency of their ad campaigns. Best Buy advertisers that use DoubleVerify (DV) will gain access to pre-campaign activation through DV Authentic Brand Suitability and Fraud/SIVT and post-bid filtering and

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Consumers made more and spent more in August

Retail Wire

Americans’ personal income grew 0.4 percent in August, slightly outpacing the 0.3 percent gain in consumer prices. Consumer spending during the month was up 0.4 percent following a decline in July.

Consumer 130

More Trending

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Swiss court tells Lidl to destroy its chocolate Easter bunnies

Retail Wire

A Swiss court has ruled that Lidl must stop selling foil-wrapped Easter bunnies in the European nation that infringe on a similar product made by Lindt & Spruengl. The court further ruled that Lidl must destroy its current inventory of the same product in Switzerland.

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Fanatics, Sephora Add Hyperlocal Delivery Options in Advance of Holidays

Retail TouchPoints

Sports fan destination site Fanatics and beauty retailer Sephora are both gearing up for the holiday sales rush with the debut of new, faster delivery options. Fanatics has teamed up with UPS -owned Roadie to offer local next-day delivery; while Sephora has debuted a same-day delivery option that will be served by its delivery partners Uber , DoorDash and Shipt , depending on the region.

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Burberry focuses on upselling customers

Retail Wire

Burberry has tried in recent years to upsell its customers. But its operating margins today are just 1.4 percentage points higher than they were four years ago. Will the addition of a new creative director and a weak British pound enable the brand to lift its margins higher?

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Amazon to Invest Nearly $1B to Expand Pay and Benefits for Frontline Employees

Retail TouchPoints

Amazon will increase pay for U.S. frontline employees beginning in October 2022 through a nearly $1 billion investment over the course of the next year. This change will raise the average starting pay for customer fulfillment and transportation departments to more than $19 per hour up from an hourly rate of $18. Employees will earn between $16 to $26 per hour depending on position and region within the U.S.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, RomĂ¡n Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Peloton loses lawsuit it brought against lululemon

Retail Wire

A judge in a federal court in Manhattan yesterday dismissed a Peloton lawsuit against lululemon athletic that sought a declaration that the retailer engaged in patent infringement in developing its own line of clothing. U.S. District Judge Andrew Carter called the suit an improper “anticipatory action” in the dispute between the two companies.

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Nike ‘aggressively’ clearing inventory ahead of holidays

Retail Dive

Some out-of-season apparel arrived late, while holiday apparel arrived early, leading inventories to rise 44% year over year.

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Court dismisses antitrust suits against Amazon and book publishers

Retail Wire

A federal judge has dismissed two antitrust lawsuits brought against Amazon.com and five large book publishers that alleged that they engaged in price fixing of electronic and printed titles. The court found that the plaintiff in the case, Bookends & Beginnings, failed to provide evidence to support its charge of illegal behavior on the part of Amazon, Hachette Book Group, HarperCollins Publishers, Macmillan Publishing Group, Penguin Random House and Simon & Schuster.

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Co-op accelerated support scheme for values-led and innovative suppliers sees first products hitting the shelves

A1 Retail

Co-op has launched an accelerated support scheme for smaller suppliers with products from the first phase of innovative and values-led businesses hitting the shelves this month. The incubator scheme, known as ‘the Apiary’, works with local, community and smaller-scale suppliers to offer tailored and dedicated support including mentoring; advice on all aspects of the product journey; industry and consumer insight; workshops; technical hints and tips and, access to the convenience retailer’s dedic

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Excess inventory weighs on Nike’s quarterly earnings

Retail Wire

Excess inventory and the need to use discounts to move merchandise tamped down Nike’s earnings during its first fiscal quarter. The company posted revenues of $12.69 billion up four percent year-over-year. Earnings were down 22 percent.

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Stitch Fix again makes ‘Freestyle’ e-commerce site exclusive only to box customers

Retail Dive

The apparel styling service ended the requirement a year ago but has revisited the policy as it struggles to reconcile its two business models.

Apparel 102
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How to Connect APIs With an API-led Approach in Anypoint Studio

Mulesoft

Anypoint Studio is MuleSoft’s user-friendly integration development environment (IDE) used for designing and testing Mule applications. It has all the capabilities needed for running applications locally and debugging them. It also allows you to test them automatically using MUnit, a Mule application testing framework that allows you to easily build automated tests for your integrations […].

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In settlement with Lululemon, Peloton will phase out certain designs

Retail Dive

The at-home fitness brand was accused of patent and trademark infringement by Lululemon.

ATS 118
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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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How MuleSoft Can Help Global Banks and Retailers Find Integration Strategy Success 

Mulesoft

Defining and carrying out an integration strategy in a global corporation where each country or territory has certain technological independence is a challenge. We have to be sure that we capitalize on each country’s best practices, apply common policies, and offer a homogeneous service to clients regardless of the country – all while leaving autonomy […].

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The Weekly Closeout: Beyond Yoga opens its first store and H&M looks to cut costs

Retail Dive

The active brand is planning more stores down the pike, while the fast-fashion retailer is hoping to stem losses by charging for returns.

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How to Boost Your Social Media Presence

Independent Retailer

Just about every business utilizes social media to try and increase brand awareness, but with more users joining different platforms every day, the competition can make it feel impossible to grow your audience. Getting creative and finding various ways to make your account stand out is key, but where do you start? The Latest Social Media Trends. Before you and your team establish some social media marketing tactics, it is important to know what is trending and the best ways to catch a user’s att

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Supergoop expands executive team

Retail Dive

Company veteran Britany LeBlanc was promoted to chief marketing officer, and LVMH alum Ryan Crowley will be chief financial and chief operating officer.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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One in Three Brits Would Prefer To Reach Customer Service via WhatsApp

365 Retail

One in three Brits would prefer to contact customer service via SMS or WhatsApp, new research shows, highlighting the need for businesses to employ a fully omnichannel presence. Despite call centres being a traditional means of communication between brands and their customers, this is now the preference for under half of the UK population (43%), according to a survey of 1,000 Brits by telecommunications provider Esendex.

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Lululemon puts Mirror acquisition to use with Lululemon Studio program

Retail Dive

The membership, launching next week, costs $39 per month and requires customers to own the at-home fitness device.

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How to join the dots between seemingly disparate customer demands; sustainability and value

365 Retail

With today’s dueling priorities of competitive pricing and a drive towards sustainable practices, retailers may feel stuck between a rock and a hard place. For the last decade, sustainability has been growing in the consumer consciousness; nearly 70% say it is important to buy from brands committed to sustainability. Online searches for sustainable products are up over 70% in five years.

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Study: Only 10% of shoppers expect to spend more this holiday season

Retail Dive

Gartner found purchase decisions are being driven by price (65%), value (53%) and free shipping (51%).

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

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Guest Post: How To Get Customer Service, Sales & Marketing Teams On The Same Page

Hyken

This week, we feature an article by Dmitry Dragilev, Founder of the keyword and SEO tools, TopicRanker.com , JustReachOut , and Chief SEO Geek. He shares how to get your customer service, sales, and marketing teams in sync. One of the most overlooked struggles for any business’s customer experience is getting every team on the same page. . I saw this at my startup JustReachOut.

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Rite Aid’s losses triple as sales fall

Retail Dive

Declines in traffic and sales from COVID-19 services could be hurting the drugstore chain.

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Peloton deepens wholesale ties through Dick’s Sporting Goods deal

Retail Dive

The partnership was announced at the same time Peloton lost its lawsuit against Lululemon.