Thu.Aug 25, 2022

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4 Ways Brands Can Prepare Their Email Marketing Program for BFCM

Retail TouchPoints

Black Friday and Cyber Monday (BFCM) are right around the corner, and many ecommerce brands are already planning for another uncertain year. Between inflation, increased marketing costs — especially paid ads — seasonal shipping costs surcharges and potential supply chain disruptions, finding every last opportunity to increase profits during the busiest time of the year is critical for brands.

Marketing 321
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City Chic posts solid sales growth, especially in the US

Inside Retail

Global plus size fashion retailer City Chic says it has accelerated growth across all regions, and reached an “exceptionally strong position” in the US market. For the 53 weeks to July 3, group sales rose 39 per cent to $369.2 million while tax-paid profit increased 4.7 per cent to $22.3 million. Comp sales rose 25.5 per cent. Organic growth in all channels drove US sales up 53.9 per cent to $162.4 million while Australian sales reached $161.8 million, up 11 per cent notwithstanding Covid-relate

Fashion 264
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WSJ: Bed Bath & Beyond Boosts Liquidity With $375M Loan

Retail TouchPoints

Bed Bath & Beyond (BB&B) has secured a $375 million loan, according to the Wall Street Journal. Citing sources familiar with the matter, WSJ reported that the retailer has selected a lender following a marketing process conducted by JPMorgan Chase & Co. The loan will provide BB&B with greater liquidity and give a confidence boost to suppliers regarding shipping items to the retailer.

Finance 294
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Australia Post’s revenue climbs, letter volumes fall

Inside Retail

Strong first-half parcel revenue complemented by an accelerated e-commerce performance in the second half drove Australia Post’s full-year revenue by 8.5 per cent to $8.97 billion. Parcels and Services revenue climbed 11 per cent to $7.2 billion largely due to Covid-related lockdowns in Victoria and NSW in the first half which led to a boom in online shopping.

Planning 130
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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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New ‘Big & Bulky’ Instacart Service Offers Same-Day Fulfillment on Larger Items

Retail TouchPoints

Instacart has introduced a new Big & Bulky fulfillment service nationwide for same-day scheduled delivery of larger products, which customers can purchase alongside smaller items such as their groceries. The service is available via the Instacart App and Instacart Platform-powered websites through Instacart’s Carrot Delivery solution, which offers end-to-end fulfillment solutions for retailers.

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More recessions lessons from Greenlit Brands, Camilla, Super Retail

Inside Retail

We recently asked a number of retail leaders to share their tips for getting through an economic recession, and we received so many great responses that we decided to turn it into a multi-part series. Here is a part one , featuring insights from Strandbags Group CEO Felicity McGahan, Brand Collective CEO Eric Morris and Feathers founder Margaret Porritt.

More Trending

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Wesfarmers plans to ‘renew’ its portfolio after profit slips

Inside Retail

Retail conglomerate Wesfarmers has reported a 1.2 per cent decline in tax-paid profit to $2.35 billion following significant pandemic-related disruptions to trading. The retail wing of the group comprises Bunnings, Officeworks, and Kmart Group — which includes Kmart, Target and Catch. For the period ended June 30, overall group sales increased 8.5 per cent to $36.8 billion while earnings before interest and tax fell 2.3 per cent to $3.6 billion.

Planning 130
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Dollar Tree Taps Walmart Vet for CFO as it Prepares for Discount Hit on Margins

Retail TouchPoints

Dollar Tree has hired Walmart veteran Jeffrey Davis as its new CFO. He joins the off-price retailer as it comes off a strong quarter but prepares for a challenging second half of 2022, as Family Dollar stores accelerate discounts to help compete against other retailers who have been dropping their own prices. Davis was with Walmart from 2006 to 2018 in a number of financial leadership roles, including Treasurer, SVP of Finance and Strategy and CFO of Walmart U.S.

Finance 230
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Retail appointments of the week

Inside Retail

7-Eleven names new general manager of channel. Fiona Hayes (pictured) has been appointed 7-Eleven’s general manager of channel, following almost three decades at Telstra. “I’m so excited to have joined 7-Eleven at a time when it is changing the face of convenience retailing in Australia by going beyond the traditional food offering, introducing new store formats, and providing greater digital choices for customers,” Hayes said.

Finance 130
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Making use of the space above your retail store

Retail Focus

In the ever-changing world of retail, landlords may need to diversify how they create sustainable income. One way is to convert the space above your store into living accommodation. Now that you have put all the hard work and graft into finishing off your conversion with all the insulation, cladding, and electronics fitted, here are a few ideas and inspirations on ways you could make full use of your new space. .

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Future Proof ROI in Retail webinar – Advantech, Intel & Unique Micro Design

Inside Retail

The upcoming retail solution webinar by Advantech will focus on highlighting key IoT technologies in use within the retail space. IoT, computer vision, AI, e-commerce and omnichannel customer journeys have enabled retailers to gain insights into what customers truly want and prepare what products to offer, where to offer and when to offer them. Intel will be focusing on showcasing how IoT and data/video analytics can help retailers benefit from this trend.

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Amazon Care is being shut down in surprise move

Retail Wire

Amazon.com is closing Amazon Care, the company’s in-person and Telehealth service, at the end of the year. Amazon senior vice president of health Neil Lindsay said that the decision to close was made after feedback from the company’s large enterprise customers that it did not fill enough of their needs. The move is seen as surprising in light of Amazon’s recently announced deal to acquire One Medical for $3.9 billion, pending regulatory approval.

ATS 130
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Tupperware to quit New Zealand after 49 years

Inside Retail

Tupperware has announced the closing of its business in New Zealand, after 49 years, dating back to multi-level style ‘Tupperware parties’ UOL, the sole importer of Tupperware in New Zealand, said it would shut down operations on October 30, due to Covid-19 having contributed to a drop in sales and Tupperware parties. Tupperware, founded by American Earl Tupper in 1946, first established a presence in New Zealand in 1972.

Planning 130
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NLRB says Starbucks illegally withheld raises for union workers

Retail Wire

The National Labor Relations Board (NLRB) alleges in a new complaint that Starbucks illegally held up pay raises and benefits for thousands of baristas that have joined the Starbucks Workers United union. The NLRB is seeking back wages and benefits for affected workers. Starbucks has denied the charges. “We’ve been clear in that we are following NLRB rules when it comes to unilaterally giving benefits,” said Reggie Borges, a Starbucks spokesperson.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Zalora CEO: “We’ve only scratched the surface in the world of fashion”

Inside Retail

Southeast Asia’s largest fashion and lifestyle e-commerce player Zalora has just celebrated its 10th year anniversary this year. From overcoming initial barriers to buying fashion online through easier payment modes with operational excellence, it has made the website a force to be reckoned with in the region. “It’s been an extremely exciting journey, and we’ve only scratched the surface of bringing our customers access to the limitless world of fashion and lifestyle,” Gunjan Soni, CEO of Zalora

Fashion 130
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Instacart adds same-day delivery service for furniture and electronics

Retail Wire

Instacart is expanding beyond grocery to offer same-day deliveries of “Big & Bulky” products including furniture and consumer electronics. Retailers participating in the program include Big Lots, Container Store, Mastermind Toys, Office Depot, Spirit Halloween and Staples.

Consumer 130
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4 Reasons Why Cisco Certifications Are Still the Best Choice

Cisco Retail

At different times of my career, I found certifications to be a critical part of my learning journey. My first role as a channel systems engineer at Cisco drove me to begin my certification process. Now, as part of the Learning & Certifications team, it’s all about creating resources and pursuing training. When I find a new technology area I want to learn, I look for a key vendor in that particular space to find out if they have a technical training program.

Marketing 132
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Abercrombie & Fitch cuts its sales and profit forecast

Retail Wire

Abercrombie & Fitch has lowered its full-year sales and earnings outlook after finding itself in an overstocked position with declining demand. “We expect macro headwinds to persist and have taken action to adjust receipts across brands to fuel winning categories for late fall and holiday… We have right-sized the Hollister inventory receipt plan for holiday and beyond,” CEO Fran Horowitz said.

Planning 100
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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Powering Hybrid Work with Digital Agility

Cisco Retail

As organizations expand their digital landscape, expectations for seamless and superior digital experiences continue to intensify. The shift to hybrid work and multicloud environments has also added layers of complexity and pressure, with 86 percent of CIOs struggling to find the necessary IT talent in cyber security, cloud computing, and data management. 1 To stay competitive in this era of relentless change, digital agility is essential for organizations that want to succeed in today’s evolvin

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Apple to debut next gen iPhones on September 7

Retail Wire

Apple has sent members of the press invitations to virtually attend the unveiling of its new iPhone 14 lineup. The invitation features the Apple logo dotted with stars from the night sky with the tagline: “Far Out.

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Naresh Kumar on Using Heat Maps to Grow Your Business

Small Biz Trends

? Recently, Small Biz in: 15 On Location, traveled to Austin, Texas for ZohoDay 2022. In this episode, Shawn Hessinger, the Chief Editor of Small Biz Trends talks with Zoho Corporation Product Manager Naresh Kumar to find out more about how heat maps and other software marketing tools can be used to grow your business. Demystifying Heat Maps. Shawn: What is a heat map for those who don’t know, and how is it applicable to a small business and what they’re doing?

Marketing 121
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Consumer spending has fueled inflation

Retail Wire

Consumer demand for all types of products accounted for 60 percent of inflation in the U.S. between 2019 and 2021, according to researchers at the Federal Reserve Bank of New York, the University of Maryland and Harvard University. Supply shortages for everything from human workers to raw materials accounted for the other 40 percent.

Consumer 100
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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Automation: The key to unlocking enterprise agility

Mulesoft

Finger on the Pulse is a series where we explore the major trends shaping business technology. In each post, you’ll learn from one of our key partners and their perspective on an industry trend through the lens of their unique business. Our last post explored how to use data to develop strategic insights that elevate […]. The post Automation: The key to unlocking enterprise agility first appeared on MuleSoft Blog.

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Grocery sales boost Dollar General’s results

Retail Wire

Dollar General reported a 4.6 percent gain in same-store sales as the chain’s customers increased purchases of groceries while cutting back on apparel and home goods. The dollar store giant has upped its sales expectations for the year while maintaining its profit outlook.

Apparel 100
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Mastercard and Hello Alice Partner on New Small Business Credit Card

Small Biz Trends

Hello Alice and Mastercard have announced that they are launching a new business credit card that will feature the ability to earn points when conducting business-advancing activities via the Hello Alice platform. Mastercard and Hello Alice Partner on New Small Business Credit Card. As a free platform already helping over a million small businesses launch and grow, Hello Alice is looking to expand the scope of its inclusive capital products.

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Gap needs a new plan for Old Navy and more to achieve turnaround

Retail Wire

Gap Inc. should have three items on its to-do list for getting its business turned around. It starts with finding a new CEO to lead its business. It also needs a plan to revitalize its Old Navy business and find a way to have its Yeezy line lead up to its hype.

Planning 100
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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

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Do Grants Have to Be Paid Back?

Small Biz Trends

Whether it’s a young student attending college or a small business owner, funds are critical to staying afloat and achieving success. But with rising inflation, paying back loans is a major hurdle for many. That’s why many small businesses and undergraduate students rely on grants for financial aid. By getting approved for the right grant program, you can essentially access free money.

Planning 111
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Continental Realty Corp. Purchases Shopping Center Portfolio in Suburban Chicago for $93.6 Million

Shopping Center

Chicago — Continental Realty Corp. (CRC) has entered the Chicago market with its acquisition of a five-property shopping center portfolio for $93.6 million. The properties total more than 900,000 square feet of gross leasable area and are located in Cicero, Mount Prospect,… The post Continental Realty Corp. Purchases Shopping Center Portfolio in Suburban Chicago for $93.6 Million appeared first on Shopping Center Business.

Shopping 105
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Peloton Q4 net loss widens to $1.2B as revenue plummets 28%

Retail Dive

The retailer will lean into its software content in FY23, but declined to provide full-year guidance or quarterly engagement metrics going forward.

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4 Ways eCommerce Sellers Can Avoid Costly Stockouts

Retail Minded

Stockouts are expensive and cause significant brand damage. Here’s how you can mitigate the risks that create stockouts. Stockouts can potentially cripple an eCommerce business. A stockout occurs when a company runs out of a fast-selling product due to a lack of planning or uncontrollable circumstances such as a global supply chain issue. Either way, the eCommerce company faces customer backlash that can reduce future revenue.

Finance 97
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Planning the Architecture of Your Modular DXP

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.