Inside Retail

DECEMBER 8, 2021

The Australian Government has launched a national campaign to incentivise Australians to recycle more, as well as to buy more products manufactured with recycled content. The ‘ReMade in Australia’ campaign signals a shift in how the country deals with its waste, according to Prime Minister Scott Morrison, and makes recycling one of six national manufacturing priorities moving into an election year.

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Shipping Promotions Consumer Planning 264

Retail TouchPoints

DECEMBER 8, 2021

It’s become known as Panic Saturday. You know the one, that final Saturday before Christmas when all the last-minute shoppers descend on the nearest mall to snap up remaining gift items. But what are Panic Saturday shoppers likely to find when they show up this December 18? In light of well-publicized shipping delays and inventory shortages, they may find some empty shelves.

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Shopping Shipping Finance Advertising 264

Inside Retail

DECEMBER 8, 2021

Global fashion retailer Kookai has cut inventory counts from a few days to 30 minutes as a result of implementing radio frequency identification (RFID), from Avery Dennison at its manufacturing facilities in Fiji and Sri Lanka. The project is at the heart of Kookai’s omnichannel strategy: ultimately, all clothing and stores will be equipped with RFID enabling it to precisely track all items within its supply chain, speed up check out times, enable online orders to be fulfilled from local s

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Loss Prevention Point of Sale Fulfillment Management 246

Retail Focus

DECEMBER 8, 2021

Shaftesbury has announced the official opening of a debut pop-up store in Seven Dials for Rowing Blazers, the cult American clothing brand most well-known for their irreverent take on preppy clothing. Located on 16 Earlham Street, and spanning 872 sq ft, Rowing Blazers Seven Dials represents the brand’s first bricks-and-mortar British store which offers an edit of product from their A/W’21 collection fronted by Pete Davidson and Ziwe Fumudoh.

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Fashion Accessories Location ATS 189

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Inside Retail

DECEMBER 8, 2021

McDonald’s is facing a class action over the company’s alleged failure to provide its employees with paid?10-minute?rest breaks. The McDonald’s staff class action filed in the Federal Court by Shine Lawyers follows a 2020 finding that former employee Chiara Staines was not provided with paid 10-minute rest breaks when working shifts four hours or longer.

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Fulfillment Accounting Management ATS 246

Intelligence Node

DECEMBER 8, 2021

Key Lessons from Dyson to Boost Your Direct-To-Consumer Retail Growth Content Summary : Why Dyson’s DTC Strategy Works Take Back Control of Your Brand’s Online Presence How Digitally Advanced Brands Use AI as a Differentiation Strategy How to be a DTC Trailblazer in 2022 Futureproof your Digital Growth with Dyson’s Data Best Practices The strongest […].

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Consumer 196

Retail Focus

DECEMBER 8, 2021

The UK’s cost of living squeeze is making Millennials and younger demographics more sensitive to pricing and promotions, the latest research from antuit.ai , the leader in SaaS Artificial Intelligence (AI) demand forecasting solutions, reveals. With increasing numbers of retailers passing on rising production costs – prompted by supply chain tension and labour market shortages – to the consumer, the CBI warns shoppers face the biggest price rises in 30 years this Christmas.

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Markdowns Promotions Consumer Fashion 147

Inside Retail

DECEMBER 8, 2021

Many people know what they need to do to improve their health and well-being, but they don’t do it. This is what I call the knowing-doing gap and I have created a mnemonic to help close this gap, to make behaviour change EASIER. Here is what it stands for. E – explore your reasons why. The world-famous coach, Anthony Robbins, says: “Find your why, and you’ll find your way.

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Accounting Planning Management ATS 130

Retail Focus

DECEMBER 8, 2021

Antavo , the loyalty technology provider has today launched a new report into the state of the loyalty programme market. The report highlights the vital role customer loyalty programmes have played throughout the Covid-19 crisis, and how the pandemic-induced acceleration of eCommerce looks set to usher in a wave of brand loyalty innovation over the next three years.

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Planning Marketing Fashion ATS 130

Inside Retail

DECEMBER 8, 2021

Video game retailer GameStop Corp, which owns and operates EB Games in Australia, said it was issued a subpoena by the U.S. securities regulator back in August for documents on an investigation into its share trading activity, while reporting a bigger-than-expected quarterly loss. GameStop was one of the companies whose shares hogged the limelight in this year’s meme-stock frenzy, which was led by day traders and fueled by chatter on social media platforms such as Reddit. “We are in

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Shopping ATS 130

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Retail Wire

DECEMBER 8, 2021

Starbucks employees at three stores in the Buffalo, NY, area are voting on whether to join Workers United, which is affiliated with the Service Employees International Union. “It would be a huge win for workers if even one of the Starbucks stores in Buffalo succeeds in organizing,” said Rebecca Givan, a labor studies professor at Rutgers University. “We will likely see many more organizing drives.

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ATS 130

Inside Retail

DECEMBER 8, 2021

Over the years, it has become harder to reach consumers, as communication channels have fragmented and the internet has proliferated. It is understandable, then, that marketers sought to cut through the noise by making things simple. Designing communication for a consumer ‘type’ seemed a viable pathway to a conversation. However, in the process, we have reduced our consumer to something so simply defined it is hard to identify with.

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Advertising Consumer Marketing Fashion 130

Retail Wire

DECEMBER 8, 2021

Americans are concerned about inflation, supply chain issues and the economy as a whole, but that will not stop them from spending big during the holidays, according to a new CNBC All-America Economic Survey. Consumers will spend an average of $1,004 on gifts, the highest amount since 2018, according to the survey of 800 adults.

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Consumer 130

Inside Retail

DECEMBER 8, 2021

This week, Mexican restaurant chain Mad Mex reacquired 50 per cent ownership of the business from its Singapore-based venture partner , 4Fingers International, after strict lockdowns in Singapore and Malaysia stifled growth. The move marks the end of the company’s ambitious expansion plan in Asia, shifting focus to the Australian market for the foreseeable future.

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Planning Promotions Marketing Shopping 130

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Retail Wire

DECEMBER 8, 2021

Amazon.com warehouses yesterday across the country came to a halt when Amazon Web Services’ cloud stopped working. The outage, which affected an unknown number of AWS clients, came when Amazon and others are trying to get goods to consumers in time for Christmas.

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Consumer 130

Inside Retail

DECEMBER 8, 2021

A year after falling into administration due to Covid-19, customisable leather goods brand Mon Purse is back just in time for Christmas. The online retailer has relaunched its Australian and international websites and resumed posting on social media with the aim of reconnecting with existing customers and appealing to a new segment: male shoppers. “The goal was to try and get the business back up and running in some way prior to Christmas, the gifting period being an important component of what

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Accessories Marketing ATS Management 130

Dezeen

DECEMBER 8, 2021

As part of our ongoing review of 2021 , Dezeen rounds up the top 10 most remarkable and intriguing shop interiors of the year – from a cannabis dispensary made to look like an old-fashioned grocery store to a makeup boutique arranged around a large, mossy mound. Apple Via del Corso, Italy, by Foster + Partners. UK architecture firm Foster + Partners refurbished and converted Rome's historic Palazzo Marignoli into the largest Apple Store in Europe.

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Shopping Boutique Merchant Services Fashion 145

Inside Retail

DECEMBER 8, 2021

Datalogic has just launched the world’s most-advanced, key-based mobile computer – a rugged device constructed to withstand the harshest of environments. The Skorpio X5 is ultra-fast and features the largest and brightest multi-touch display in the Portable Data Terminal (PDT) market, a 4.3-inch Gorilla Glass screen, which is unrivalled for readability in any lighting condition, including bright outdoor environments.

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Drop-Shipping Outdoor Fulfillment Shipping 130

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Cisco Retail

DECEMBER 8, 2021

This blog is a joint collaboration between Cisco’s Ravi Balakrishnan and F5’s Patrick Campbell. Over the past 2 years, we’ve been working on enabling F5 ADC services within the Cisco ACI fabric using the F5 ServiceCenter App. This App is an agile development effort. driven by field and user input and has evolved in multiple releases which are available from Cisco’s DC App Center.

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Mulesoft

DECEMBER 8, 2021

Etymology of net (n.): Old English net “open textile fabric tied or woven with a mesh for catching fish, birds, or wild animals alive; network; spider web.” Source, emphasis from the author For the last year and a half, data integration strategy has been top of mind for many of the enterprise technology leaders I’ve […]. The post How does API management mesh with, um, data mesh?

Management 124

Management 124

Cisco Retail

DECEMBER 8, 2021

If you’re reading this post, chances are you’ve heard about Wi-Fi 6E and the promises the technology holds. I’m here to tell you the promises are real and as Wi-Fi 6E devices come to market, you’ll be able to take advantage of the benefits Wi-Fi 6E has to offer. However, depending on where you are in the world, you may have a bit of delay as it isn’t available everywhere, yet.

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Marketing ATS 141

Nvidia

DECEMBER 8, 2021

AI is enabling brighter financial futures for consumers and businesses. From traditional banks to new fintechs, the financial services industry is powering use cases with AI such as preventing payments fraud, automating insurance claims, and accelerating trading strategies. The latest episode in the I AM AI video series brings these technology stories to life by featuring global financial enterprises and startups transforming banking, insurance and payments.

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Payment Services Returns Customer Experience Management 124

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Cisco Retail

DECEMBER 8, 2021

In the United States, the Department of Defense (DoD) is increasing the security measures required to participate in their research funding programs. This comes in the form of the Cybersecurity Maturity Model Certification (CMMC). Cisco’s Advisory CISO and former Chief Information Security Officer at The Ohio State University, Helen Patton, explained CMMC to Forbes as “A high-level security protocol established by and for the Department of Defense (DoD) intended to harden critical or vulnerabl

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Accounting Management ATS Planning 138

Retail Wire

DECEMBER 8, 2021

Nestle said yesterday that it would cut its stake in L’Oreal by about 20 percent ($10 billion). The consumer brands giant will own 20.1 percent of L’Oreal, down from 23.3 percent, once the sale of the stock is completed.

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Consumer 100

Cisco Retail

DECEMBER 8, 2021

Do you remember the “Alert When Available” feature in the (old) Cisco Jabber chat menu? If not, here is a quick recap. The “Alert When Available” option configured Cisco Jabber to notify you when your contacts are available (i.e., online/active). This makes it easier to know if other people are available to respond to your messages.

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Returns Location 136

Retail Wire

DECEMBER 8, 2021

The out-of-stock level for beverages has been running around 13 percent compared to five to 10 percent in other grocery categories. This has happened as a result of shortages of ingredients, packaging materials and truckers. Prices are also higher. “When vaccines needed to be moved by refrigerated trucks, overnight refrigerated trucks were not available or were more expensive,” said Bill Creelman, founder of Spindrift Beverage Co.

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Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience

Cisco Retail

DECEMBER 8, 2021

Co-Author: Richard Jang Technical Marketing Engineer in IBNG at Cisco Systems. Cisco and Wipelot present the first real-time location system (RTLS) with an app hosting solution using Ultra Wide-Band (UWB). The new normal makes sensitive location detection more critical than ever before, so that your business can operate more effectively and use resources more efficiently, thus reducing costs and improving the bottom line.

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Location Management Marketing ATS 132

Retail Wire

DECEMBER 8, 2021

Many believe that the inflationary nature of the market makes now the right time for Dollar Tree to raise its top price from $1 to $1.25. Others, however, see it differently. “It [the price increase] will be a shock to a loyal customer base,” said Scott Mushkin, a founder and analyst at R5 Capital. “It could end up being one the worst decisions in retail history if it is not dialed back.

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Marketing ATS 100

Hyken

DECEMBER 8, 2021

The other day my friend asked me, “Is mediocrity the new customer experience?” He mentioned how he’s had to wait longer when he called customer support and that there weren’t enough cashiers at the grocery store. . I said, “You are a victim of skimpflation.” . The word skimpflation was introduced recently on NPR’s Planet Money podcast. I’ve already written several articles about this ugly word, and I thought it was time to introduce it here.

Management 120

Management Customer Experience ATS 120

Retail Wire

DECEMBER 8, 2021

Amazon.com is setting the standard for the minimum wage that workers will accept in markets across the U.S. This has, in turn, forced many other employers of low wage workers to raise their pay levels or risk seeing their employees go to Amazon or some other better paying company.

Marketing 100

Marketing 100

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Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

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