Retail TouchPoints

OCTOBER 12, 2022

Fast fashion retailer Forever 21 will add 14 new stores to its roster across the U.S. through June 2023. Forever 21 started to unveil its new U.S. stores in August 2022 with the opening of a location at the Gran Plaza Outlets in Calexico, Calif. In addition to this Southern California store, the retailer has new shops planned for Illinois, Rhode Island, Nevada, Iowa, Pennsylvania, Virginia, Massachusetts, Georgia, Florida and Puerto Rico.

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Location Planning Fast Fashion Shopping 303

Inside Retail

OCTOBER 12, 2022

Shopee, the e-commerce unit of Singapore-based Sea Ltd, is the market leader in Southeast Asia by revenue. But there are some big questions to be answered about where the business is headed. The company’s data shows it is now not only the e-commerce kingpin in its own neighbourhood but also the global leader in some metrics, such as time shoppers spend on the app.

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ATS Payment Services Beauty and Health Operating Expenses 246

Retail TouchPoints

OCTOBER 12, 2022

Netflix is continuing to expand its business model — the streamer’s new ad-supported subscription tier is rumored to be launching as early as next month, and now the company is eyeing retail with the opening of its first multi-title store at The Grove in Los Angeles. The new Netflix pop-up store will open its doors on Oct. 13, 2022, and remain in place through the holiday season, until Jan. 6, 2023.

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ATS Shopping 292

Inside Retail

OCTOBER 12, 2022

Non-alcoholic spirits have been gaining momentum over the last few years, as consumers increasingly focus on their physical and mental health and turn away from habits they deem to be unhealthy. While consumption of alcohol spiked during the pandemic, perhaps due to the popularity of at-home cocktail making, Covid lockdowns also appear to have given a boost to zero per cent alternatives.

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Consumer Marketing Shopping ATS 246

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Retail TouchPoints

OCTOBER 12, 2022

Starbucks has entered a strategic partnership with Delta Airlines in which the Starbucks Rewards and Delta SkyMiles loyalty programs will be connected to enable customers to earn rewards across each business. Shoppers can link their accounts to earn one mile per $1 spent on eligible purchases at Starbucks as well as double Stars on eligible purchases at participating Starbucks stores on days when they have a flight scheduled with Delta.

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Accounting Planning Marketing ATS 262

Retail Focus

OCTOBER 12, 2022

Carnaby is world famous for its iconic Christmas installations and this year Carnaby welcomes the world with an immersive display which will be illuminated from Thursday 3rd November. Since 1997 Carnaby has brought joy to Christmas shoppers with inventive and magical lights. The streets have seen a variety of themes including an underwater seascape , colourful r ainbows , oversized fairy lights , giant snowmen , 60s in?

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Shopping ATS 219

Tokinomo

OCTOBER 12, 2022

If you already have a successful product line available in brick-and-mortar stores, then you know how challenging it is to launch new products. However, the needs and wants of customers are constantly changing. This means that FMCG brands need to adapt to these trends and changes by releasing new products or making changes to existing products.

Retail Marketing 212

Retail Marketing Marketing 212

Retail TouchPoints

OCTOBER 12, 2022

IAGO: “O, sir, content you; I follow him to serve my turn upon him: We cannot all be masters, nor all masters cannot be truly follow’d…” (Iago on serving his reviled master, Othello) –William Shakespeare, Othello , Act 1, Scene 1. I cannot think of a time when some type of business wasn’t on my mind. And with 40 years in the business of working across a broad array of industries with clients in operational and financial distress, I’ve come across plenty of bad CEOs.

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Accounting Management Consumer Marketing 234

Inside Retail

OCTOBER 12, 2022

Earlier this month, Inside FMCG launched the second annual Making it in Marketing report, in collaboration with Adobe, where we detailed a few of our favourite marketing campaigns from the past year and spoke to the people that made them happen. From puppet shows to tongue-in-cheek billboards, we’ve collected four of our favourite campaigns from the report, and some of the lessons the brands learned along the way.

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Marketing Outdoor Returns Fulfillment 130

Retail Focus

OCTOBER 12, 2022

Akeneo, the global leader in product information management (PIM) and product experience management (PXM), introduced Akeneo Product Cloud at the first ever Unlock Boston conference. Already a market leader with its modern PIM offering, Akeneo Product Cloud will become the blueprint for c-suite leaders to consolidate, better orchestrate and optimise all of the components that go into creating a bold, compelling product story across any customer moment.

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Management Marketing Consumer Shopping 130

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Inside Retail

OCTOBER 12, 2022

David Jones on Wednesday unveiled the final stage of the $50 million revamp of its Bourke Street flagship store in Melbourne, which includes innovative spaces for luxury brands and a world-class sunglasses destination on the ground floor, as well as a pop-up bar on level two. It follows the launch of a new luxury menswear offering in July and new luxury womenswear and accessories floor in April, and brings the three-year refurbishment project – the biggest in the history of the Bourke Street sto

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Department Stores Accessories Planning Fashion 130

Retail Wire

OCTOBER 12, 2022

Members of Delta Air Lines’ SkyMiles rewards program will be able to earn one mile for every dollar they spend at Starbucks. The two companies are linking accounts that will see Starbucks Rewards members earning double stars when they make a purchase from one of the coffee giant’s stores on the day of a flight.

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Accounting ATS 130

Retail Focus

OCTOBER 12, 2022

While people often talk about the demise of the high street, there remains immense promise and opportunities for retail brands that operate from one of the 7,000 or so such locations in the UK. For example, some 10.3 million people (or 16% of the UK population) live within just 200 metres of their local high street. What’s more, high streets on these shores have experienced higher population growth in recent times, with this averaging out at 6% between 2012 and 2017.

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Advertising Location Consumer Promotions 130

Retail Wire

OCTOBER 12, 2022

Walmart is joining CVS Health and Walgreens in helping to identify and recruit individuals to participate in drug company clinical trials. Walmart Healthcare Research Institute is the retailer’s new healthcare research service.

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Small Biz Trends

OCTOBER 12, 2022

Small businesses need access to capital right now and they’re having trouble finding it through loans. While small business loan approval rates at some lenders are up just slightly, according to the latest Biz2Credit Lending Report for September, access to capital remains a challenge. Biz2Credit CEO and co-founder Rohit Arora said small businesses continue to face the challenges of Covid issues – such as supply chain problems – as well as a tight labor market.

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ATS Returns Marketing 139

Retail Wire

OCTOBER 12, 2022

Workers at an Amazon.com warehouse near Albany, NY, will begin voting today on whether to join the Amazon Labor Union or continue working without representation. Paul Flaningan, an Amazon spokesperson, said, “We want our employees to have their voices heard, and we hope and expect this process allows for that.”.

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ATS 130

Hyken

OCTOBER 12, 2022

Social customer care may not be the most popular channel to deal with customer issues for most businesses, but that doesn’t mean it’s not important. More and more customers are turning to social media to get help. More on why in just a moment. For now, let’s address why companies aren’t using social channels. . When a company tells me they don’t want to participate in social media customer care, I ask why.

ATS 130

ATS 130

Intelligence Node

OCTOBER 12, 2022

MARS, PEPSICO TURN TO INNOVATION AS NEW ENTRANTS DISRUPT THE SECTOR CPG vs FMCG in DTC The terms CPG and FMCG are often used interchangeably: FMCG as a category includes. The post Mars, Pepsico Lead the DTC Movement in Retail appeared first on Blog.

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Consumer 104

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Retail Dive

OCTOBER 12, 2022

A return to brick-and-mortar locations is pushing retailers to be innovative as they juggle customer experience with labor efficiency.

Returns 145

Returns Customer Experience Location 145

Retail Wire

OCTOBER 12, 2022

Best Buy, Kohl’s and Target are among retailers that will keep their store doors closed on Thanksgiving Day before reopening on Black Friday. REI recently said that it would permanently close its stores on Black Friday, as well.

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Retail Dive

OCTOBER 12, 2022

The social media company listed job openings for global fulfillment centers, saying it can deliver a “brand new and better e-commerce experience.

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Fulfillment 120

Retail Wire

OCTOBER 12, 2022

Almost all of the hazelnuts grown in the U.S. come from Oregon. That state had a record yield, which has driven the price down to levels not seen since the early 2000s. “The price here is terrible. The price elsewhere [in the world] is equally as bad or worse,” said Terry Ross, executive director of the Hazelnut Growers Bargaining Association.

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Small Biz Trends

OCTOBER 12, 2022

Technology has made our lives easier in so many ways, but it has also created opportunities for scammers. They take advantage of unsuspecting people using a technical support scam. In this article, we’ll discuss six tech support scams you should be aware of. Knowing about them can help you protect yourself, and your computer, and help keep you from getting scammed online.

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Technical Support Payment Services Accounting ATS 116

Retail Wire

OCTOBER 12, 2022

VanMoof, a Dutch electric bicycle company, expects industry sales to reach $46 billion by 2026, double what was predicted before the pandemic. VanMoof does not sell its bikes through dealers, preferring direct-to-consumer interactions online and in company-operated shops.

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Consumer Shopping 100

Retail Dive

OCTOBER 12, 2022

Additionally, 43% of consumers are likely to open a new store credit card this season in order to receive discounts and offers.

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Consumer 125

Retail Wire

OCTOBER 12, 2022

Tractor Supply has received approval from the Federal Trade Commission to acquire 81 of Orscheln Farm & Home’s stores. The retailer has reached deals to sell 73 locations to Bomgaars and 12 to Buchheits. Tractor Supply announced its plans to acquire Orscheln last year and add its locations to the roughly 2,000 stores it operates.

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Location Planning 100

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience

A1 Retail

OCTOBER 12, 2022

Sloane Stanley has announced the opening of technology-led sleep smart brand, Sleep.8, in its newly upsized and refurbished flagship store at 362-368 King’s Road. The expanded store, which has more than doubled in size, has opened its new look 2,950 sq ft space on the King’s Road. Designed by an in-house team, the store provides bespoke solutions for sleep-related challenges through eco-friendly products which are hypoallergenic and plant-based, providing advice and support from specially traine

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Boutique Location ATS 105

Retail Dive

OCTOBER 12, 2022

Users can visualize costumes from multiple TV and movie franchises before buying them through a partnership with Disguise.

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Independent Retailer

OCTOBER 12, 2022

Are you looking for the latest styles in coastal resort gift merchandise? The Ocean City Resort Gift Expo is the northeast’s leading souvenir and resort trade event, with buyers traveling from Maine to Virginia Beach. Retailers can shop from best-selling brands and new designs in everything from destination, resort and tourist products, and more. Taking place October 30 through November 1 at the Roland E.

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Accessories Planning Fashion Location 83

Retail Dive

OCTOBER 12, 2022

Amazon downplayed the action in Joliet led by the Warehouse Workers for Justice, which is demanding better working conditions and $25 hourly pay.

ATS 92

ATS 92

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Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

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