Retail TouchPoints

SEPTEMBER 20, 2022

Walmart Canada is implementing an automated AI assist at all of its stores to help keep shelves stocked and enhance the customer and associate experience both in-store and online. The rollout follows a 70 -store pilot of a computer vision AI solution from Focal Systems that uses cameras to automate out-of-stock detection. The computer vision cameras are installed in busy areas throughout the store and scan shelves at pre-determined intervals, integrating with Walmart Canada’s existing inventory

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Inside Retail

SEPTEMBER 20, 2022

A record winter and a return to in-store trading boosted KMD Brands’ sales in its latest full year. For the 12 months to July 31, sales increased by 6.2 per cent to $868.34 million (NZ $979.8 million) with record demand for Oboz products and continued growth of Rip Curl and Kathmandu sales during the fourth quarter. Underlying EBITDA was $81.49 million reflecting the impacts of lockdowns across Australia and New Zealand in the early part of the year, and Covid-related supply chain disrupti

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Retail TouchPoints

SEPTEMBER 20, 2022

The Nordstrom Board of Directors has adopted a one-year shareholder rights plan, a.k.a. a poison pill, following the purchase earlier this month of 9.9% of the retailer’s stock by Mexican luxury department store Liverpool. The Liverpool stock purchase, valued at $293.8 million , makes the Mexican retailer one of Nordstrom’s largest stakeholders, according to Reuters.

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Inside Retail

SEPTEMBER 20, 2022

For retailers, the latest census should be more than just a few headlines that disappear with the news cycle. The results have a real-world impact on your business and it will only increase in the coming years. By way of the 2021 snapshot, we know that 29.1 per cent of those living in Australia were born overseas, and a whopping half of Australians — 51.5 percent — were either born overseas themselves or have parents who were.

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Retail TouchPoints

SEPTEMBER 20, 2022

DICK’S Sporting Goods will open four new locations of its outdoor specialty retail brand Public Lands this fall, including its first locations in the Southeast and Northwestern U.S. Nearly one year after launching the concept with a 50,000-square-foot store in Pittsburgh, the Public Lands footprint will more than double its brick-and-mortar presence as it expands to include stores in: Framingham, Mass. on Oct. 14; Melville, N.Y. on Oct. 21; Kennesaw, Ga. on Oct. 28; and Medford, Ore. on Nov. 4.

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Inside Retail

SEPTEMBER 20, 2022

During the Covid-19 pandemic, grocers managed an unprecedented level of online orders for fulfilment via delivery and click-and-collect. The challenges during this time were related mostly to a lack of delivery slots and product and labour shortages, which impacted the ability to fulfil orders in a timely manner (or at all). . With a return to in-store shopping, demand for online services has become more manageable.

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Tokinomo

SEPTEMBER 20, 2022

Campaign scoop. Forgotten password. Streaming services are great, especially for true fans. What happens when a football fan forgets the password right before a big game? Everybody goes crazy. However, there’s nothing that can’t be solved by a cold Dr. Pepper, right?

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Retail TouchPoints

SEPTEMBER 20, 2022

Walmart is expanding the reach of its retail media offerings through a series of new partnerships with TikTok , Snap , Roku and livestreaming platforms Firework and TalkShopLive to enable new off-site and video-based advertising capabilities. The new pairings represent an evolution of Walmart’s retail media partner program , with the aim of creating “a robust, diverse ecosystem that will expand advertiser support, increase services and deliver access anywhere advertisers need to have it,” accord

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Inside Retail

SEPTEMBER 20, 2022

The death of Queen Elizabeth II marks a shift in the relationship between fashion and the British monarchy, with younger members of the royal family, notably Catherine, Princess of Wales, likely taking on a greater public role. The late queen had a precise fashion formula – elegant coats, trim hats and square-heeled shoes shaped her familiar silhouette, as well as her handbag, which became a symbol of stability. “The Queen was aware of how useful a tool style was to help convey her i

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Retail Wire

SEPTEMBER 20, 2022

Starbucks has long licensed in-store shops in stores operated by Kroger, Hy-Vee and others. Until now, however, those customers were not able to receive reward points from the coffee giant because purchases were processed through the point-of-sale system used by the store. The coffee giant has rolled out Starbucks Connect, which enables orders placed at licensed partner locations to earn reward points with each purchase.

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Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Cisco Retail

SEPTEMBER 20, 2022

We’ve been talking a lot about security resilience recently, and for good reason. It’s clear the only way businesses can operate in today’s hybrid world is by taking bold steps to increase visibility, awareness, and integration across their systems. All while maintaining a singular goal of becoming more resilient in the face of evolving threats. But that doesn’t just mean expanding the scope of your security stack.

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Retail Wire

SEPTEMBER 20, 2022

Freight railroad operators were able to avert a strike by engineers and conductors but service issues including fewer trips and longer transit times remain a challenge to be overcome. “Railroads understand that service is not at the level customers expect or deserve. Aggressive measures are underway to put the right plans, people and equipment in place to improve service and reliability,” said the Association of American Railroads in a statement.

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Cisco Retail

SEPTEMBER 20, 2022

How can communication service providers (CSP) reverse the trend of the past decade and grab a bigger slice of enterprises’ IT budget in today’s application economy? What role does SD-WAN play in all this? As digitization transforms all lines of business, how can CSPs harness the power of 5G and IoT to create new value? And, what is the role of CSPs in taking enterprises’ own customers’ experience to the next level across different sectors, from small logistics businesses to big banks?

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Retail Wire

SEPTEMBER 20, 2022

Nordstrom adopted a “poison pill” provision to prevent investors from taking a greater than 10 percent stake in the company. The retailer took the action after it was publicly disclosed that the Mexican department store operator Liverpool acquired a 9.9 percent stake in Nordstrom.

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Department Stores Store Operations 130

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Retail Dive

SEPTEMBER 20, 2022

Veeqo helps merchants manage inventory and gives discounted rates with carriers such as UPS and FedEx.

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Retail Wire

SEPTEMBER 20, 2022

Doug Ramsey, chief operating officer at Beyond Meat, was arrested and charged with terroristic threatening and third-degree battery on Saturday. He was arrested after an alleged physical altercation between himself and another driver in a parking garage following an Arkansas Razorbacks’ football game. Mr. Ramsey was named COO of Beyond Meat in December after three decades of working at Tyson Foods.

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Retail Dive

SEPTEMBER 20, 2022

The retailer’s announcement follows news that Mexican department store company Liverpool acquired a 9.9% stake earlier this month.

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Department Stores 123

Retail Wire

SEPTEMBER 20, 2022

Peloton is adding rowing machines to its product lineup with starting prices at $3,195. Owning the machine also requires a $44 monthly membership to take part in virtual classes offered by Peloton. The company recently announced that it would begin selling some of its products on Amazon.com.

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Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Retail Pro

SEPTEMBER 20, 2022

One of the biggest drivers of shopper loyalty is the ease of doing business. Customers have little patience for any sort of friction when buying from a retailer. Shoppers are well aware they needn’t put up with inconveniences – the … Continue reading → The post 5 Reasons To Consider Click and Collect first appeared on Retail Pro Blog.

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Inventory Management Returns Customer Experience Management 99

Retail Wire

SEPTEMBER 20, 2022

People on YouTube may hit the “dislike” button for videos they watch but that will do little to alter future recommendations, according to researchers who analyzed more than 567 million videos on the social media site. Jesse McCrosky, one of the researchers on the project, called on YouTube to be more transparent about its recommendations.

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Cisco Retail

SEPTEMBER 20, 2022

This post is authored by guest contributor Professor Vishaal Kishore, the Executive Chair of the Cisco-RMIT Health Transformation Lab. The recent report of the Australian Royal Commission into Aged Care Quality and Safety tells us two critical things. First – something systemic is going on in aged care: the elements of the system are not working together to produce optimal outcomes.

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ATS 98

Retail Wire

SEPTEMBER 20, 2022

A Jack in the Box in Chula Vista, CA, recently added Flippy the French fry-making robot to its kitchen. The robot is expected to address labor shortages and fulfill orders more quickly with uniform consistency. Jack in the Box is looking to add five to 10 robots to make fries in other locations in 2023.

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Small Biz Trends

SEPTEMBER 20, 2022

This week I’m headed off to Dreamforce, Salesforce’s huge annual user conference, for the first time in three years. Before the pandemic shut everything down, 170,000 people attended Dreamforce in 2019. And while the conference took a few baby steps the last couple of years with very limited amounts of people attending the event in San Francisco, many more people experienced it virtually on Salesforce+ , the streaming platform Salesforce created when all their physical events had to

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Retail Wire

SEPTEMBER 20, 2022

E.l.f. has left prices unchanged on its least expensive items including $3 lipstick. It has raised prices on slower, more expensive, items in its beauty products line. The brand made the decision to maintain prices on about a third of its items, according to CEO Tarang Amin, because it “wanted to be sure there was an entry into e.l.f. if someone was on a budget constraint.”.

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Independent Retailer

SEPTEMBER 20, 2022

In the USA, Veterans Day annually falls on November 11. This day is the anniversary of the signing of the armistice, which ended World War I hostilities between the Allied nations and Germany in 1918. As a way for retailers to thank veterans this year, Wholesale Central has put together a list of some of our favorite veteran-owned companies. . From CBD products and apparel to pet supplies and more, check out our list and support a veteran-owned business today: New Phase Blends CBD.

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Apparel Wholesale Planning Marketing 84

Retail Dive

SEPTEMBER 20, 2022

Participation in the holiday is expected to exceed pre-pandemic levels as shoppers return to old habits.

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Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience

LS Retail

SEPTEMBER 20, 2022

©iStock/nytumbleweeds The nonprofit, state-launched New Mexico Small Business Investment Corp. has a new RBC Impact Fund that will target small businesses with annual revenue up to $7.5 million and less than 500 employees. The loans would be in amounts from $150,000 to $5 million. For small business New Mexico business owners, another $25 million in Small Business Administration loans is now available to New Mexico small businesses unable to secure traditional bank loans.

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Marketing 76

Theatro

SEPTEMBER 20, 2022

Link to the Forbes Article. The post 50 Innovative Companies to Watch in 2022 appeared first on Theatro.

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A1 Retail

SEPTEMBER 20, 2022

Surface Design Show has announced the theme of its 2023 edition: ‘Shaping Communities’; with an ambition to improve the surroundings for all, through collaboration and meaningful design solutions. Surface Design Show once again takes place at London’s Business Design Centre from 7-9 February 2023 allowing architects, designers and specifiers to discover the best in material design for the built environment.

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Retail Dive

SEPTEMBER 20, 2022

Founder Shawn Nelson discusses how the company shifted sales from stores to online all while operating profitably.

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Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

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