Retail TouchPoints

APRIL 11, 2022

DSW parent company Designer Brands, Inc. (DBI) is the latest retailer to turn up the volume on its private label business in hopes of driving long-term growth, saying that it wants to transform from a “retailer to a brand builder.”. The company — which operates 650 locations under the DSW Designer Shoe Warehouse and The Shoe Company banners —announced plans to nearly double sales of its owned brands, from 19% of the business to one-third by fiscal 2026 (the fiscal year ending January 30, 2027).

Planning 329

Planning Sporting Goods Accessories Apparel 329

Inside Retail

APRIL 11, 2022

Australia’s two largest supermarket operators – Woolworths and Coles – are set to face a seven-week-long Federal Court case over employee underpayments after a judge made an unusual order that four separate cases could be heard as one. But the proceedings will not begin until June next year, extending the wait for affected staff to be paid, should the court rule in favour of reimbursements.

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Payment Services Supermarket Management 246

Retail TouchPoints

APRIL 11, 2022

In January, at the height of the Omicron surge and in the midst of pandemic-driven supply chain woes, McKinsey & Company published an exploration of the ways in which companies are “vulnerable” to supply chain disruption. Likewise, Deloitte shared its perspective on the evolving employment landscape and how retailers are working to “convert pandemic struggles into strengths.”.

Shipping 306

Shipping Shopping Consumer Accounting 306

Inside Retail

APRIL 11, 2022

Nike is not a traditional football brand. That’s the domain of the German brands, Adidas and Puma – the authentic football brands. In 2005, Nike was a flashy upstart in the football world. Puma had lost its way, and in Australia the gap between the incumbent Adidas and the challenger Nike was significant. Just like in the Nike Running story earlier , the audacious goal within the four walls at Nike’s HQ in Australia was to secure the lucrative top spot as the No.1 football boot brand, as measure

Apparel 147

Apparel ATS Planning Marketing 147

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Retail TouchPoints

APRIL 11, 2022

Wing , the Alphabet drone service, launched its first commercial drone delivery in a major metropolitan area on April 7 by making a delivery from a Walgreens store in the Dallas-Fort Worth area. The delivery marked the official launch of a drone-based delivery program that also will offer ice cream from Blue Bell Creameries , prescription pet medications from easyvet and first aid kits from Texas Health.

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Planning Location ATS Fulfillment 290

Inside Retail

APRIL 11, 2022

The pandemic has greatly shifted consumers’ preferences for shopping, whether this be physically or online. The increased prevalence of omnichannel solutions has forced businesses to rethink their approach to keeping consumers engaged when shopping in-store. With digitalisation in the retail sector gaining significant momentum, retailers are increasingly exploring new technologies to streamline services and simplify store operations.

Payment Services 147

Payment Services Checkout Point of Sale Advertising 147

Inside Retail

APRIL 11, 2022

Champion, the streetwear brand, is adding a footwear range to its Australian offer. . “Just as Champion is a brand synonymous with streetwear, sneakers are a category that’s a crucial part of streetwear’s DNA,” said Christie Madsen, marketing manager at Champion ANZ. The footwear collection consists of more than 15 styles across both men’s and women’s categories with prices ranging from $99.95 – $154.50.

Management 130

Management Marketing ATS Accessories 130

Retail TouchPoints

APRIL 11, 2022

As SmileDirectClub navigates its return to brick-and-mortar SmileShops, the company also is seeking to become more than just a source for direct-to-consumer teledentistry and teeth straightening. The company is investing in reaching shoppers outside of the traditional smile-aligner target through the gateway of its oral care products that are available through partnerships with major retailers.

Customer Experience 278

Customer Experience Location Consumer Shopping 278

Inside Retail

APRIL 11, 2022

The year 2022 is well under way, and the reality of Covid-19’s long tail has dawned. Employees and bosses alike are well and truly over the pandemic, with uncertainty and workplace challenges continuing. In the World Economic Forum’s 2022 Global Risks Report, most respondents were either worried or concerned when asked, ‘How do you feel about the outlook for the world?

Employee Engagement 130

Employee Engagement ATS Planning Management 130

Retail Wire

APRIL 11, 2022

Kristin Reinke, vice president and head of finance at Google, sees automation as key to optimizing her group’s performance. “Anything that can be automated, we strive to automate,” she said, “There’s so much judgment that is required as a finance organization, and that’s something that you can’t automate, but you can automate the more routine activities of a finance organization by giving them these tools.

Finance 130

Finance ATS 130

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Inside Retail

APRIL 11, 2022

BigCommerce was named Solution Provider of the Year in the 2022 Australian Vendors In Partnership (VIP) awards announced last night during the Retail Global conference on the Gold Coast. Aligent Consulting was named Agency Partner of the Year and Jason Wyatt of Marketplacer Industry Person of the Year. According to the Retail Global team, the VIP awards were created to “celebrate the solutions that power the retail ecosystem, the new ways that partnerships were formed, and the challenges that we

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Fulfillment Management Customer Experience Planning 130

Retail Wire

APRIL 11, 2022

Amazon.com is looking to cut its losses when it comes to product returns. “We encourage a second life on all of the products that we receive back,” said Cherris Armour, Amazon’s head of North American returns. “And that comes in the form of selling the majority of the items that we do receive. They are resold as new and used, or they go back to the seller or supplier, or we donate them.

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Returns 130

Inside Retail

APRIL 11, 2022

Ingka Group, the owner of most Ikea stores worldwide, has bought nine solar photovoltaic (PV) park projects in Germany and Spain for $373 million in its push to generate more renewable energy than it consumes. The world’s biggest furniture retailer said it was buying the projects, which would have a combined capacity of 440 megawatts, from German developer Enerparc. “The expected production … will be sufficient to cover all Ikea stores and warehouses in the two countries, making the

Consumer 130

Consumer ATS 130

Retail Wire

APRIL 11, 2022

Prices for fish and chips have jumped with Russia’s invasion of Ukraine, and that has put off many UK consumers. As many as 3,000 of Britain’s 10,000 fish and chips shops may go out of business as a result.

Shopping 100

Shopping Consumer 100

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Retail Dive

APRIL 11, 2022

The company's newly opened supermarket in Fairfax, Virginia, has Amazon's checkout-free system, as will three more stores planned for nearby locations in the state.

Checkout 96

Checkout Supermarket Location Planning 96

Retail Wire

APRIL 11, 2022

Walgreens Boots Alliance is going to court in Florida to face charges that it failed to properly oversee the sale of opioids from its pharmacies. The drugstore chain opted out of a multimillion-dollar settlement reached by other companies. Walgreens contends that it should be exempt from the current case based on a $3,000 settlement it reached with Florida about its record-keeping practices in 2012.

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Indigo 9 Digital

APRIL 11, 2022

By Tricia McKinnon Since Trader Joe’s was founded in 1967 in California it has become a customer favourite with its low prices and high-quality products. It is also known for its laid back vibe but don’t let those homey Trader Joe’s stores fool you, Trader Joe’s has one of the highest sales per square feet in the industry. Success is never an accident or a result of just luck.

Grocer 98

Grocer Shopping Checkout Finance 98

Retail Wire

APRIL 11, 2022

Weddings are expected to be up 30 percent this year, the highest level in nearly four decades, and the industry is having trouble keeping up with demand. “People want a big, poofy wedding again, but the marketplace just isn’t ready for it,” said Cele Otnes, professor emerita of marketing at the University of Illinois at Urbana-Champaign. “People had to give up key rituals during Covid, and now that pent-up desire is back and possibly going haywire.”.

Marketing 100

Marketing ATS 100

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Indigo 9 Digital

APRIL 11, 2022

By Tricia McKinnon In a turbulent retail sector, lululemon is a bright spot. It is one of the best retailers in the world with a growth trajectory that leaves many envious. In 2011 lululemon brought in $1 billion in revenue, a decade later it is a $6 billion company in terms of revenue. Stretchy yoga pants, is that all it takes? As with all success whether the result looks simple or complicated it is never by accident. lululemon can credit its growth to a number of carefully crafted moves.

Marketing 98

Marketing Returns Accessories Fulfillment 98

Retail Wire

APRIL 11, 2022

A Kmart in Avenel, NJ, is slated to close on April 16. That will leave only three stores with the Kmart banner remaining. The chain once operated over 2,000 units.

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Retail Dive

APRIL 11, 2022

Dave Denton, who's been in the role since 2018, will become the CFO at Pfizer. Lowe's senior vice president of retail finance, Brandon Sink, will succeed Denton.

Finance 95

Finance ATS 95

Retail Wire

APRIL 11, 2022

Ferrero has recalled some of its Kinder chocolates in the U.S. after salmonella was detected in the Belgium factory that produces the treats.

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Mass Relators

APRIL 11, 2022

NEW YORK — Alvarez and Marsal’s Consumer and Retail Group (CRG) released on Monday the findings from its latest bi- annual Consumer Sentiment Report. Based on a survey of over 1,500 U.S. consumers conducted in February and March 2022 the study was done to understand how their sense of optimism, their desire to shop, what they were looking to buy, how they planned to use different shopping channels, has changed since the Fall, particularly as they start their journey toward some new form of pos

Shopping 97

Shopping Consumer Planning Management 97

Retail Times

APRIL 11, 2022

To help shoppers enjoy Easter for a fraction of the price this year, all of Iceland’s fresh and frozen vegetables that are priced at £1 or under will be available for just 1p.

ATS 97

ATS 97

Retail Wire

APRIL 11, 2022

Shopify said it plans to split its stock 10-to-1 to make shares “more accessible to all investors.

Planning 100

Planning 100

Retail Dive

APRIL 11, 2022

Thousands of the marketplace's sellers are suspending their accounts, urging a boycott and demanding other changes as a 30% increase takes effect Monday.

Accounting 98

Accounting 98

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience

Retail Times

APRIL 11, 2022

Gen X consumers, the demographic aged between 41-56, are increasingly shopping direct-to-consumer (DTC) and cross-border online, making them a key audience for brands and retailers looking to reach consumers primed to purchase, according to ESW’s ‘Global Voices: 2022’.

Consumer 87

Consumer Shopping 87

Retail Dive

APRIL 11, 2022

Barrymore will inform the company's product development and serve as a global brand and sustainability advocate as it prepares to go public.

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Retail Times

APRIL 11, 2022

Today (Monday 11 April), leading convenience retailer Co-op is set to add to its support of the DEC Ukraine Humanitarian Appeal, by being the first to announce it will stock Ukraine’s much-loved beer brand, Chernigivske, from the end of April.

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Retail Dive

APRIL 11, 2022

As social commerce platforms become more robust, retail brands must focus on developing a strategy that's fit for their business.

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Social Commerce Consumer 98

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Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

Planning