Retail TouchPoints

MARCH 21, 2023

Rue21 has named Josh Burris CEO and member of its board. Burris replaces Bill Brand, who announced his intention to step down this month. Burris joins the retailer from GNC , where he has served as CEO since February 2021 , leading a successful restructuring under new ownership. Burris brings more than 25 years’ experience leading consumer-focused retail brands, including Abercrombie & Fitch, Hollister, DKNY, Karl Lagerfeld Paris, Calvin Klein Performance, Wilsons Leather and GH Bass & C

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Fashion Consumer 318

Inside Retail

MARCH 21, 2023

Outdoor apparel retailer KMD Brands has reported a “record” first half driven by strong sales recovery across all three of its brands. For the six months to January 31, sales grew 34.5 per cent to NZ$547.9 million with continuous sales growth registered in all key selling regions. Statutory tax-paid profit reached $14 million with underlying EBITDA at $45.3 million.

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Outdoor Wholesale Apparel Returns 246

Retail TouchPoints

MARCH 21, 2023

NorthLadder , a Middle Eastern marketplace for pre-owned electronics, has partnered with insights-led customer engagement platform MoEngage to create remarketing strategies and gamify the customer experience. The retailer is aiming to double its traffic by creating a customer journey that lets customers identify their device and offer an instant “best price.

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Customer Experience ATS 306

Inside Retail

MARCH 21, 2023

Dutch lifestyle brand Scotch & Soda has filed for bankruptcy in the Netherlands as MD Frederick Lukoff steps down. The bankruptcy does not include the company’s international operations, including those in Australia. The company says “severe cash flow issues” caused by the pandemic along with the war in Ukraine coupled with inflation have damaged its financial recovery despite achieving €342.5 million (A$552.21 million) in revenue.

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Retail TouchPoints

MARCH 21, 2023

You’ve probably played with artificial intelligence (AI) chatbot ChatGPT already and felt like you were touching magic. It feels like AI on a level we’ve never seen before, and its existence is massively exciting to all of us working in AI because it opens up so many new possibilities. As lots of SaaS companies race to make something — anything — that incorporates ChatGPT within it, it’s the underlying technologies that ChatGPT is built on that are most exciting.

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Returns Accounting Customer Experience Marketing 298

Inside Retail

MARCH 21, 2023

Across Asian cultures where multi-day celebrations and larger-than-life weddings are the norm, big Asian weddings have returned larger and more expensive than ever. China tops the list with the largest wedding industry in the region, valued at approximately US$575 billion, which has grown threefold since 2020. While, India, Asia’s second largest wedding market has exceeded US$50 billion, as reported by CNBC India.

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Fashion Location Marketing Returns 245

Tokinomo

MARCH 21, 2023

Campaign Corner From farm to bag. Lay’s wants to show consumers that their chips are made out of real potatoes from local farms. In a new commercial, a female speaker informs us that Lay's potato chips are produced using genuine potatoes obtained from more than 100 farms across the United States. To demonstrate her claim, she starts placing flags bearing Lay's logo on a map, and each flag represents a specific farm she mentions.

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Consumer ATS Shopping Marketing 209

Retail TouchPoints

MARCH 21, 2023

Amazon is planning to eliminate 9,000 jobs over the coming weeks, mostly in its AWS, People Experience and Technology (PXT), Advertising and Twitch businesses. The downsizing is on top of the 18,000 layoffs announced in January 2023, though Amazon plans to continue hiring in areas where the company is prioritizing the allocation of resources. The cuts are being made as Amazon streamlines its costs and headcount due to “the uncertain economy in which we reside, and the uncertainty that exists in

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Planning Payment Services Customer Experience Advertising 288

Inside Retail

MARCH 21, 2023

We’re already two months into 2023. How is your e-commerce program faring? Perhaps you’re overly cautious considering economists say a recession this year is likely. Or maybe you already started safeguarding months ago. Regardless, it’s no time to ease up on e-commerce execution. Recession or not, ChannelAdvisor’s recent report, 3 Global E-Commerce Tactics to Address for Success in 2023 , provides insights and actions brands and retailers can take to step up their game in the midst of economic u

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Consumer Advertising Returns Shopping 147

Retail TouchPoints

MARCH 21, 2023

7-Eleven has launched 7Charge , a proprietary EV (electric vehicle) charging network and app, at select U.S. store locations in Florida, Texas, Colorado and California. The retailer plans to expand the 7Charge network into Canada as well as other U.S. locations while continuing to utilize third-party fast-charging network options, with the goal of matching consumer demand and expanding EV charging to neighborhoods that have, until now, lacked access.

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Payment Services Supermarket Location Planning 287

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and guest speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

ATS

Retail Focus

MARCH 21, 2023

H&M has announced the opening of its latest and largest store in the UK, set to open in centre:mk, Milton Keynes on April 1st. The store will feature two floors with both H&M and H&M Home and will offer a world-leading interior look and feel for the brand, including new click and collect lockers and self-service checkouts. The store has been designed to offer customers a welcoming, relaxed environment, with products displayed in a curated and inspirational way.

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ATS Fashion Checkout Customer Experience 147

Retail TouchPoints

MARCH 21, 2023

As it approaches its 50th anniversary in 2024, Foot Locker has outlined a new transformation strategy “designed to set us up for success for the next 50 years,” said the company’s President and CEO Mary Dillon at an investor presentation on March 20, 2023. The company posted a slight dip in sales in Q4 2022, which ended Jan. 28, 2023, with sales down 0.3% to $2.33 billion from the $2.34 billion generated in Q4 2021.

Planning 278

Planning Location Management Consumer 278

Inside Retail

MARCH 21, 2023

A sustainable New Zealand baby wares company Nature Baby will open its first brick-and-mortar flagship location in Australia at the end of this month. After two pop-up stores in Melbourne and Sydney, Nature Baby returns to Australia with a permanent store in Paddington, Sydney. The new store pays respect to Australia while also linking with the brand’s New Zealand flagship through features including the community kitchen.

Returns 130

Returns Location ATS 130

Retail Wire

MARCH 21, 2023

Franchise Group said it had received an unsolicited offer to buy the company for $30 a share, a nearly 32 percent premium to its closing price on Friday. The company, which owns Vitamin Shoppe and Buddy’s Home Furnishings, is considering a deal to take it private by CEO Brian Kahn and his executive team, according to a Wall Street Journal report from earlier this year.

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Home Furnishings 130

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Retail Focus

MARCH 21, 2023

While investment is under strain as retailers battle with the impact of inflation on food, products and services, which is running at between 8 and 16%, IT is actually one area where increased spend can be justified. The big question is, how can retailers invest in tech to keep pace with a consumer that has never been more demanding, while at the same time using the very same tech to manage their costs even as they watch inflation bite?

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Fulfillment Management Customer Experience Consumer 130

Retail Wire

MARCH 21, 2023

One-third of business leaders said they can’t glean meaningful insights from their collected data. Thirty percent say they are overwhelmed with the volume of data collected. “No company I meet is saying they have their data fully under control,” said Juergen Mueller, chief technology officer of SAP SE.

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Retail Focus

MARCH 21, 2023

If you’d like your business to be able to cope with whatever the future holds for it, then it’s a good idea to plan for a range of contingencies. This applies especially to the financial side of the business, where it might be difficult to react to events in an informed, sober-minded way. If you’ve already done some financial scenario planning, then you might already have considered the factors you end up faced with.

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Planning Promotions ATS 130

Retail Wire

MARCH 21, 2023

Amazon.com has cut 9,000 jobs on top of the 18,000 it previously announced. The company’s AWS cloud service took the brunt of cuts in the latest round of layoffs. “The overriding tenet of our annual planning this year was to be leaner while doing so in a way that enables us to still invest robustly in the key long-term customer experiences that we believe can meaningfully improve customers’ lives and Amazon as a whole,” said CEO Andy Jassy.

Customer Experience 130

Customer Experience Planning 130

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Retail Focus

MARCH 21, 2023

Your resume is often the first impression you make on a potential employer. Usually, the potential employer judges your skills and overall fitness for the company based on what they see in the resume. Close attention to completing a winning resume can be overestimated, and here are the major ones. It showcases your qualifications. A resume is a way for you to highlight your education, work experience, and skills that make you qualified for a job.

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Management Marketing Promotions ATS 130

Inside Retail

MARCH 21, 2023

The full program has just been revealed for this year’s Afterpay Australian Fashion Week (AAFW) – including runway shows and programming. AAFW – produced by Focus, IMG’s in-house production unit – will take place from May 15 to 19 at Carriageworks in Sydney and virtually at AAFW.com.au. The schedule is now published on the AAFW website. AAFW will showcase 46 designer runway shows and presentations from brands like as Acler, Albus Lumen, Alix Higgins, Aje, Anna Quan, Asiyam, Auteur, B

Fashion 130

Fashion ATS Accessories 130

365 Retail

MARCH 21, 2023

The UK’s largest independent toy retailer, The Entertainer , has partnered with retail industry charity the Retail Trust to introduce a range of new measures to support its employees’ health and wellbeing. The partnership is set to give over 2,000 employees at The Entertainer, and their families, access to a range of personalised wellbeing resources from the Retail Trust.

Management 128

Management ATS 128

Inside Retail

MARCH 21, 2023

In 2017, Julia Hobbs of British Vogue declared Crocs “have an unrivalled ability to repel onlookers and induce sneers”. But over the two decades since the notoriously ugly shoes were released, the clogs seem to be going from strength to strength. No longer just the comfortable, easy-to-wear boat shoes they were designed as, now they’re being worn by celebrities like Ariana Grande , Justin Bieber , Whoopi Goldberg and Drew Barrymore, who has her own collection.

Fashion 130

Fashion Fast Fashion Returns ATS 130

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Retail Wire

MARCH 21, 2023

A database of workplace injuries finds that violence in American workplaces is on the rise. The Survey of Occupational Injuries and Illnesses found a spike in cases where an attack against an individual caused them to lose at least a day of work. Athletes and psychiatric aides were the two groups who faced the most significant number of injuries in the workplace.

ATS 100

ATS 100

Inside Retail

MARCH 21, 2023

Inside Retail : What are your expectations for the year ahead? David Ramadge: As inflation and interest rates continue to rise, we are starting to see these macroeconomic factors affect the industry. Value will be a top priority for consumers throughout 2023 and buyers will be increasingly savvy about finding the best savings. In 2022, some retailers overstocked their products so the start of 2023 will see retailers selling through their remaining goods and offering steep discounts to move merch

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Consumer Promotions Marketing Planning 130

Retail Wire

MARCH 21, 2023

Perrigo has recalled several batches of its Gerber Good Start SoothePro powdered baby formula made in January at the company’s plant in Eau Claire, WI. The company said it issued the voluntary recall over concerns of potential bacterial contamination. Perrigo said that no other products were affected.

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ATS 100

Retail Dive

MARCH 21, 2023

The DTC brand, which developed the Moonshot shoe through a regenerative wool program, is open to sharing its process with other companies.

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Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience

Retail Wire

MARCH 21, 2023

Foot Locker CEO Mary Dillon said she has spent a “great deal of time with Nike revitalizing our partnership” since joining the footwear retailer. “The fruits of our renewed commitment to one another will begin to show up in holiday this year as we build increasing momentum to 2024 and the 50th anniversary of Foot Locker,” she said.

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A1 Retail

MARCH 21, 2023

The UK’s largest independent toy retailer, The Entertainer, has joined forces with retail industry charity the Retail Trust to introduce a range of new measures to support its employees’ health and wellbeing. The partnership is set to give over 2,000 employees at The Entertainer, and their families, access to a range of personalised wellbeing resources from the Retail Trust.

Finance 98

Finance Management ATS 98

Retail Wire

MARCH 21, 2023

Nike is expected to grow its market share in 2023 with a boost from the Adidas/Ye split fallout and strong sales of its Jordan Retros. The sportswear giant is expected to report a 5.5 increase in revenues when it reports its third-quarter revenues.

Marketing 100

Marketing 100

Shopping Center

MARCH 21, 2023

Charlotte, N.C. — EverWest Real Estate Investors has sold Specialty Shops SouthPark, a 65,362-square-foot retail center located in Charlotte, for $40.2 million. Hill Partners purchased the property, which is leased to tenants including Williams-Sonoma, Drybar, Talbots and Paco’s Tacos &… The post EverWest Sells Retail Center in Charlotte for $40.2 Million appeared first on Shopping Center Business.

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Location Shopping 98

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Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

Planning