Retail TouchPoints

SEPTEMBER 10, 2021

Building connections with consumers is one of retail’s most enduring challenges, and highly tactile brands faced extra difficulty when the pandemic limited traditional in-person efforts. Madison Reed responded by building out its omnichannel experiences: in the last 18 months , the retailer has launched virtual hair coloring parties, added video consultations and introduced video screens at its Color Bars.

Customer Experience 240

Customer Experience Consumer Planning ATS 240

Retail Focus

SEPTEMBER 10, 2021

Burlington Arcade, the historic retail destination in London’s Mayfair, has announced that luxury homeware house Thomas Goode & Co have relocated to the iconic London shopping destination. The renowned label – home to the world’s finest tableware, china, silverware and glassware, stocking global brands including Hermes, Vivienne Westwood, Christian Lacroix and Missoni – has been based in Mayfair for almost 200 years, and is delighted to now present their luxury tablew

Boutique 189

Boutique Shopping 189

Retail TouchPoints

SEPTEMBER 10, 2021

We saw curbside pickup surge during the pandemic. But as consumers crave to get back into stores, how will demand change? Will we continue to see retailers invest heavily in refining and optimizing the curbside experience? Join Alicia Esposito of Retail TouchPoints, and Aptos’ Dave Bruno and Richard Willis, as they discuss how retailers can turn “click and collect” into “click and CONNECT.”.

Consumer 225

Consumer ATS 225

Retail Wire

SEPTEMBER 10, 2021

Walmart is ending its practice of paying quarterly bonuses to hourly workers, having recently raised the wages it pays workers. The retailer will end bonus pay beginning on Jan. 31, 2022. The average worker at Walmart now earns $16.40 an hour, according to the retailer, which will up its minimum wage to $12 an hour beginning on Sept. 25.

ATS 130

ATS 130

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Retail TouchPoints

SEPTEMBER 10, 2021

Amazon will let Whole Foods customers “skip the checkout line” at two new Just Walk Out-enabled locations, in Washington, D.C. and Sherman Oaks, Calif., set to open next year. Amazon’s Just Walk Out (JWO) technology uses a combination of computer vision, sensor fusion and deep learning to allow customers to shop as they normally would, then leave the store with the items they’ve collected without going through a checkout line.

Checkout 224

Checkout Payment Services Location Marketing 224

Retail Wire

SEPTEMBER 10, 2021

Amazon.com has introduced a new benefit that would pay the college tuition for more than 750,000 employees in the U.S. The company said it will cover the cost of tuition and books towards a bachelors degree at unnamed U.S. colleges and universities. Hourly wage employees, working as few as 30 hours a week, will be eligible for the program after 90 days of employment.

ATS 130

ATS 130

Retail Wire

SEPTEMBER 10, 2021

Casey’s General Stores reported first quarter sales and earnings that exceeded analysts’ predictions. It marked the third consecutive quarter that Casey’s beat earnings expectations. The convenience store chain has performed better than some others in the sector, even as commuter traffic has declined with the progression of the pandemic. “Casey’s whole model is around neighborhood stores,” said Jeff Lenard, a spokesperson for NACS. “Such a high percentag

Location 100

Location 100

Retail TouchPoints

SEPTEMBER 10, 2021

United Parcel Service (UPS) plans to buy Roadie , a delivery platform supporting local same-day delivery across the country. Roadie’s crowdsourced network of 200,000 drivers have delivered orders to more than 20,000 ZIP codes, according to the company. Financial terms of the acquisition, which is expected to close in Q4 2021, were not disclosed. Roadie, which employs drivers using their own vehicles, can encompass shipments that aren’t compatible with UPS processes, such as perishables or items

Merchant Services 218

Merchant Services Marketing Shipping Planning 218

Retail Wire

SEPTEMBER 10, 2021

The numbers of Americans filing first time unemployment claims fell to 310,000 last week, the lowest level since the pandemic began in the U.S. last year. Unemployment claims, which were revised downward to 345,000 for the week before, continue moving closer to pre-pandemic levels of around 225,000 claims per week.

100

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Retail TouchPoints

SEPTEMBER 10, 2021

REI Co-op will stock a curated selection of Athleta products at 135 of its stores nationwide and online. The wholesale partnership will help Athleta meet its goal of reaching $2 billion in net sales by 2023 while giving REI a selection of women’s activewear items — a category that has held strong throughout the pandemic. The collection will include some of Athleta’s core lifestyle, hike and yoga bottoms, along with key tops and accessories.

Outdoor 200

Outdoor Accessories Wholesale Apparel 200

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Retail Wire

SEPTEMBER 10, 2021

Packable, which operates Pharmapacks, a third-party retailer selling health and beauty products on online marketplaces operated by Amazon.com, eBay, Google, Target and Walmart, has agreed to merge with Highland Transcend Partners, a a special purpose acquisition company (SPAC). Packable, which was valid at $1.1 billion last year, expects to generate $456 million in sales this year.

Beauty and Health 100

Beauty and Health ATS 100

Nvidia

SEPTEMBER 10, 2021

AI is at play on a global stage, and local developers are stealing the show. Grassroot communities are essential to driving AI innovation, according to Kate Kallot, head of emerging areas at NVIDIA. Kate Kallot, head of emerging areas at NVIDIA. On its opening day, Kallot gave a keynote speech at the largest AI Expo Africa to date, addressing a virtual crowd of 10,000 people.

Marketing 122

Marketing ATS 122

Retail Wire

SEPTEMBER 10, 2021

Luxury retail stores are moving beyond big cities. “The pandemic has decentralized luxury retail,” said Milton Pedraza, CEO of the Luxury Institute. “It seems like everyone has moved to the suburbs or to their vacation homes — so that’s where the stores are going, too.”.

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100

Cisco Retail

SEPTEMBER 10, 2021

The move to a mobile-first world has been expedited by the Covid-19 pandemic, and many companies have had to accelerate their digital transformation initiatives dramatically. This new reality has changed the way we shop and interact with one another. Retailers work vigorously to create emotional connections with their customers, and this connection must continue into the online shopping experience.

Payment Services 119

Payment Services Customer Experience Shopping Consumer 119

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Retail Dive

SEPTEMBER 10, 2021

More than a century old, the company skidded into bankruptcy with plans to sell itself after COVID-19 weighed on its sales and supply chain.

Planning 116

Planning 116

Talking Retail

SEPTEMBER 10, 2021

A study by a leading law firm has found most shopworkers believe abuse from customers has increased since coronavirus restrictions ended. The study, by Foot Anstey, reports that 52% of staff said they had seen a rise in aggressive behaviour from customers when enforcing their store’s Covid safety measures after 19 July – so-called Freedom. This story continues at Shopworker abuse ‘has increased since Covid restrictions ended’ Or just read more coverage at Talking Retail.

ATS 100

ATS 100

Retail Dive

SEPTEMBER 10, 2021

Peloton Apparel features men's, women's and gender-neutral styles, but enters into a category with fierce competitors like Lululemon and Athleta.

Apparel 110

Apparel 110

Shopping Center

SEPTEMBER 10, 2021

Miami, Fla. — Marcus & Millichap has arranged the $16 million sale of a freestanding CVS/pharmacy located at 10660 SW 40th St. in Miami. The 14,989-square-foot building is situated on a 2.4-acre parcel of land, a portion of which is… The post Marcus & Millichap Arranges $16 Million Sale of CVS/pharmacy in Miami appeared first on Shopping Center Business.

Location 98

Location Shopping ATS 98

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Talking Retail

SEPTEMBER 10, 2021

A commodities specialist has warned that a shortage of durum wheat could herald problems for pasta supplies. Eurostar Commodities said that prices for the 2021 durum wheat harvest have almost doubled on last year. This means on-shelf prices of pasta are almost certain to spiral upwards, it believes. The crisis has been triggered by a. This story continues at Pasta supplies under threat after poor durum wheat harvest.

ATS 96

ATS 96

Mulesoft

SEPTEMBER 10, 2021

One thing that has been apparent from the pandemic is that change happens fast. We know it’s important to have the right processes in place to respond and act quickly; HIMSS ‘21 Global Health Conference and Exhibition in Las Vegas was no exception to this. With a theme of “Be The Change,” organizers and attendees […]. The post 3 ways modern APIs are changing the healthcare landscape first appeared on MuleSoft Blog.

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96

Retail Dive

SEPTEMBER 10, 2021

The digital payments titan said it's buying the Japanese company to expand its "capabilities, distribution and relevance" in the third-largest e-commerce market in the world.

Marketing 92

Marketing 92

Hyken

SEPTEMBER 10, 2021

This week we feature an article by Tanya Ahmed, a Digital Marketer of Vantage Circle , a cloud-based employee engagement platform. She writes about what customers expect from companies in 2021 and what they actually get. Consumers today expect speedier access to services than ever before. They count on meaningful interactions with service professionals who make them feel valued.

Customer Experience 82

Customer Experience Employee Engagement Advertising Consumer 82

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

LS Retail

SEPTEMBER 10, 2021

©iStock/Funtap Sheryl Sandberg, Facebook COO said small businesses will keep choosing the internet to reach their customers even after the pandemic subsides and brick-and-mortar advertising options become more useful. With an interview with Bloomberg News she said “That digital transformation will continue to happen. It might happen at a slightly slower rate but I think that the transformation and people moving to be online is going to continue to happen.

Advertising 80

Advertising ATS 80

Retail Dive

SEPTEMBER 10, 2021

What's better than two meme stocks coming together? Banana Republic's vision for its new brand identity, which includes some ambitious comparisons.

84

84

Cisco Retail

SEPTEMBER 10, 2021

If you’ve been a Cisco Partner for any length of time, you’ve probably heard about the Cisco Not For Resale Incentive (NFR). But for those of you who haven’t heard, NFR is designed to offer highly discounted products to our Partners for their office use or for building out demo labs. Over the last year, we’ve been taking a closer look at NFR and the impact it’s had on our Partners.

ATS 69

ATS 69

Retail Dive

SEPTEMBER 10, 2021

The retailer said that it will implement the phase-out at the end of the third quarter, after hiking up hourly wages by $1.

ATS 90

ATS 90

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience

365 Retail

SEPTEMBER 10, 2021

Burlington Arcade, the historic retail destination in London’s Mayfair, has announced that luxury homeware house Thomas Goode & Co have relocated to the iconic London shopping destination. The renowned label – home to the world’s finest tableware, china, silverware and glassware, stocking global brands including Hermes, Vivienne Westwood, Christian Lacroix and Missoni – has been based in Mayfair for almost 200 years, and is delighted to now present their luxury tablew

Boutique 64

Boutique Shopping 64

Mass Relators

SEPTEMBER 10, 2021

OTTAWA, Ill. — U.S. Congressman Adam Kinzinger recently visited a Garcoa Laboratories/Sigan America facility here as part of an effort to support a healthy “Made in America” supply chain. Greg and Richie Rubin of Garcoa Laboratories hosted Representative Kinzinger, sharing information and ideas about the status of the “Made in America” movement, which is built on the idea that American manufacturing jobs are critically important to the country, which has been strongest wh

Marketing 52

Marketing 52

365 Retail

SEPTEMBER 10, 2021

Ikea has reportedly agreed to take on Topshop’s flagship store on Oxford Street for around £385m. According to real estate publication React News the Swedish furniture giant has also bought the 73,000 sq ft NikeTown and a 4,700 sq ft Vans shop, adjacent. Ikea is thought to be planning a sustainable flagship store at the Oxford Street site, which is in the heart of one of London’s most popular shopping districts and once saw 400,000 customers each week before TopShop disappeared from our hi

Planning 64

Planning Location Shopping ATS 64

Mass Relators

SEPTEMBER 10, 2021

WEST DES MOINES, Iowa — Hy-Vee Inc. has named Jason Farver president of the company’s Perishable Distributors of Iowa (PDI) subsidiary, the company said on Friday. Farver will oversee the operations, strategies, and overall growth of PDI, along with Hy-Vee’s other manufacturing facilities. Jason Farver. Farver comes to Hy-Vee from VT Industries, where he spent more than 13 years and most recently served as company president.

Management 52

Management Marketing ATS 52

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Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

Planning