Wed.Jun 09, 2021

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A Consumer Brands’ Guide to Understanding and Navigating Amazon’s Private Label Business

Retail TouchPoints

According to Coresight Research ’s Inside the World of Amazon’s Private Label Offering report, Amazon now has over 22,617 products from 111 private label brands across nearly every category — three times the number of brands they had in 2018. While Amazon states that private label represents less than 1% of its total sales, when drilling down to specific categories, the picture is much different.

Consumer 312
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Levi’s donates $30,000 to support bushfire victims

Inside Retail

Denim fashion firm Levi’s has partnered with not-for-profit Habitat for Humanity Australia to support Australians hit by the 2019-20 bushfire season, which left thousands of Australians without a place to live. As part of its workwear campaign, Levi’s has donated a total of $30,000 to support the not-for-profit, which helps volunteers to make a different in fragile communities – some of which are still struggling more than two years after the devastating fire season.

Fashion 264
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DICK’S Second ‘House of Sport’ Store Features Wellness Destination and ‘House of Cleats’

Retail TouchPoints

DICK’S Sporting Goods unveiled its second DICK’S House of Sport concept in Knoxville, Tenn., on June 4. The new location boasts multi-sport experiences inside and outside the store, broad integration with the community, elevated customer service and enhanced technology for ease of connection with the brand. The store features a 24,000-square-foot outdoor turf field and running track, a rock-climbing wall, a batting cage with HitTrax technology, golf hitting bays with TrackMan simulators, a putti

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7 diversity lessons for brands after the Aus Fashion Week controversy

Inside Retail

Since Afterpay Australian Fashion Week wrapped up last Friday night, critics have come out on social media, accusing it of ‘tokenistic’ attempts at diversity and inclusion. While this was the first year that First Nations fashion was put in the spotlight at AAFW, some have slammed the event for the lack of size representation, particularly during the final show.

Fashion 264
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From Data to Decisions: Maximizing Retail Potential with AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and guest speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Muggles Welcome: Harry Potter New York Debuts Interactive Tech-Enabled Shopping

Retail TouchPoints

Harry Potter New York debuted on June 3, inviting fans to experience the Wizarding World in an interactive store spanning three floors and more than 21,000 square feet. The location houses the largest collection of Harry Potter and Fantastic Beasts products under one roof, and features 15 different themed areas. Harry Potter New York also features a virtual queueing system for entry: when customers visit the store, they scan a QR code to join the virtual queue and return when they are notified.

Shopping 264
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Catch launching first Sydney warehouse in fulfilment expansion

Inside Retail

Catch is growing its logistics network with a new fulfilment centre to be built in Moorebank in south-west Sydney. A 36,000 square metre plot will hold the business’ first DC outside of Victoria, which aims to help Catch keep pace with the impressive growth in e-commerce seen since the pandemic begun, with Australia Post having seen online purchases jump 57 per cent year-on-year.

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ACCC gives Woolies, PFD acquisition the thumbs up

Inside Retail

The ACCC will not oppose Woolworths Group’s plan to acquire food distributor PFD Food Services following a detailed investigation. The consumer watchdog ultimately decided the acquisition is not likely to substantially lessen competition in the wholesale food distribution sector, as the two companies do not compete for a majority of their customers.

Wholesale 208
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NEXT in line at Sterling Mills as Affinity Outlets signs 14,000 sq ft of new Retail

Retail Focus

Affinity Sterling Mills Outlet has agreed deals with three new retailers, including Next Outlet, taking a combined 14,000 sq ft of retail space at the Scottish outlet shopping destination. Set to open in June, Next Outlet will stock items from across its entire product range within its new 8,576 sq ft unit. It will become the latest major retailer to join the line-up of fashion, beauty, leisurewear, outdoor apparel and homewares brands, including Nike, Adidas, Regatta, Trespass and Beauty Outlet

ATS 182
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The Iconic names former Nike exec as general manager for Sport

Inside Retail

Lifestyle and fashion retailer The Iconic has hired former Nike executive Andrew Poole to fill its newly created role of general manager for Sport. Poole, who will commence with the role this month, will be responsible for the retailer’s sports category, leading a cross-functional and customer-focused team. The Iconic said the past 12 months marked a period of significant growth for the company’s Sport section, with both an increase in assortment and amplified marketing investment in full funnel

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Starbucks bringing back reusable cups, lets customers bring their own mugs

Retail Wire

Starbucks will resume offering reusable cups for customers who plan to consume their drinks in-store. The coffee giant is also allowing customers to bring their own mugs to stores to be filled up, a practice that was suspended due to COVID-19 safety protocols. Starbucks offers a 10 cent discount on drinks for customers that supply their own mugs.

Planning 130
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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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How Canningvale plans to take Robinsons Singapore back to its roots

Inside Retail

Fast-growing Australian online retailer Canningvale plans to relaunch the iconic Singaporean department store Robinsons as an online-only business this month after acquiring the company’s digital assets for an undisclosed sum. The acquisition includes Robinsons’ brands, domain names, products, social media accounts, mobile applications, associated data and historical website.

Planning 147
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Consumers want more gender-neutral fashion choices

Retail Wire

Grands and retailers are ramping up efforts to address the growing demand for gender-neutral apparel and footwear. Erin Schmidt, senior analyst at Coresight Research, said that gender-neutral items represent a growing trend that “will definitely be impacting the fashion trends of the future. And the retailers and brands that are doing it now are really going to be ahead of the curve.”.

Fashion 130
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Here’s how technology is reshaping Australia’s fashion industry

Inside Retail

The rise in new technology trends in the fashion industry has left many Australian fashion retail brands floundering, but some, like Daniel Avakian and Citizen Wolf, have adapted to them and are testing new ways to engage with customers and reach out to new markets. Avakian, who has been at the helm of the DA brand for 15 years, said the team is currently working on a new concept called custom real time fashion, which is set to launch later this year.

Fashion 130
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Best Buy launches sweepstakes to get employees vaccinated

Retail Wire

Best Buy will pay 21 of its employees $5,000 each as part of an internal sweepstakes to encourage workers to get vaccinated against COVID-19. “The choice to be vaccinated is entirely yours and the company is not requiring it,” Best Buy said in a note to employees on Monday. “But, if you’ve gotten the vaccine or are planning to, don’t miss your shot — you have about seven weeks from today to enter for a chance to win!

Planning 130
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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Lucozade Zero supports new launches with £2.5m media campaign

Talking Retail

Lucozade Zero is kicking off a multi-media campaign following its recent brand re-fresh and the launch of 330ml cans and a Tropical flavour. The campaign will promote the brand through radio advertising across Kiss, Capital, Radio X, Heart and Absolute stations, as well as out-of-home advertising, Facebook and Instagram coverage and in-store materials for retailers.

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Ryan Cohen elected chairman of GameStop

Retail Wire

Ryan Cohen has spent seven months using his clout as an investor and later as a board member to transform GameStop into a digital powerhouse. The former CEO of Chewy has been elected as GameStop’s new chairman.

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Six Ways to Handle Angry Customers

Hyken

Everybody has angry customers. Some customers are angry because they have a complaint. Some are just having a bad day. Whatever the reason, you must know how to handle angry customers. In our customer service training workshops , we provide a number of tactics to manage these difficult customer situations. Before I get into the specifics, remember that when angry customers have their problems managed appropriately, they can become your best customers.

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Academy Sports sets a record for sales and earnings

Retail Wire

Academy Sports + Outdoors reported a same-store sales gains of 35.7 percent during the first quarter and earnings per share of $1.84 compared to a loss of 14 cents last year. “The strategic initiatives implemented ever the last few years, a shift in consumer spending into sports and outdoor categories, government stimulus checks, the addition of new customers and more frequent shopping of existing customers are driving consistent growth,” said CEO Ken Hicks. “We believe our broad, va

Outdoor 100
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Planning the Architecture of Your Modular DXP

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

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Coca-Cola supports UEFA Euro 2020 partnership with on-pack promotions

Talking Retail

Coca-Cola Great Britain has kicked off two on-pack promotions to support its partnership with UEFA Euro 2020. The “Win A Ball, Give A Ball” promotion gives consumers a chance to win a UEFA Euro 2020 football and the opportunity to donate a ball to their chosen region, to ensure “more young people than ever can. This story continues at Coca-Cola supports UEFA Euro 2020 partnership with on-pack promotions.

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Wawa goes Hollywood with ‘Mare of Easttown Day’

Retail Wire

Wawa is looking to celebrate the HBO program “Mare of Easton” with free coffee and a t-shirt giveaway. The convenience store retailer is looking to pay homage to the series starring Kate Winslet, which is set in Pennsylvania and depicts the leading character buying hoagies and coffee from one of its stores.

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MPs call on government to raise legal age for cigarettes to 21

Talking Retail

MPs are calling for the age of sale of cigarettes to rise from 18 to 21 to end the “tobacco epidemic” by 2030. The All Party Parliamentary Group on Smoking and Health is seeking tougher tobacco regulations to protect children and young people from becoming smokers and help smokers quit, including raising the legal age. This story continues at MPs call on government to raise legal age for cigarettes to 21.

ATS 119
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Best Buy is latest national chain to close on Thanksgiving

Retail Wire

Best Buy is going Target and Walmart in choosing to close its stores on Thanksgiving Day. This marks the second consecutive year that the three retailers have closed stores on the holiday. The consumer electronics chain will still take online orders on Thanksgiving and is promising that customers will be able to “easily and conveniently get their holiday shopping done, over the Black Friday weekend and throughout the entire holiday season.”.

Consumer 100
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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

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Prophecy launches three wines into UK stores

Talking Retail

US wine brand Prophecy is launching three wines into the UK market. Prophecy Cabernet Sauvignon, Prophecy Malbec and Prophecy Sauvignon Blanc will be available from wholesalers nationwide this month, retailing at £9 each. Olga Senkina, marketing director at brand owner E& J Gallo Winery, said: “Cabernet Sauvignon, Malbec and Sauvignon Blanc have all experienced significant.

Wholesale 116
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Black-owned beauty brands find more space on store shelves

Retail Wire

More than 20 companies have signed the Fifteen Percent Pledge, in which they seek to commit at least 15 percent of shelf and rack space to Black-owned brands. Others that have not committed to that effort are also moving to provide more space for Black-owned brands and also engaging in various programs to support startups when it comes to scaling up production.

ATS 100
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Activist shareholder behind L Brands breakup urges 'strategic alternatives' at Chico's

Retail Dive

Barington Capital this week slammed the apparel retailer's board and said the value of its Soma lingerie brand may exceed that of the entire company.

Apparel 123
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BOXPARK to debut BoxHall concept in Bristol

Retail Times

Award-winning dining, retail and leisure concept BOXPARK has today confirmed its first site outside of London with the launch of sibling concept BoxHall in Bristol, scheduled for summer 2022.

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Retails Next Frontier: Exploring and Proving the Value of AI

AI is everywhere. It’s in customer service interactions, product recommendations, marketing outreach, and yes, even commerce experiences. But not every use of AI provides the same value to your brand. In this masterclass, experts from Constructor, commercetools, Contentstack, and Orium discuss how AI can complement your composable tech stack and help bring in immediate ROI.

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VMSD’s June Brain Squad Survey Now Live

VMS

The June survey for VMSD ’s new Brain Squad group is now open! Consider taking a few minutes to answer this very short survey – this month we’re asking about “sticky” post-pandemic behaviors, upcoming events, business travel and thinking ahead to the location of IRDC 2022. We’d love to have your input, thoughts and suggestions! Check out the June survey here: [link].

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imageHOLDERS partners with BetXS to unveil the world’s first fully automated retail bookmakers

Retail Times

imageHOLDERS, the leading company in self-service kiosk B2B IOT innovations, and Orchadia Systems Ltd have today announced integrated hardware and software applications to automate the first completely unmanned retail betting shop BetXS.

Kiosk 105
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Top 5 Experiential Learning Podcasts You Must Follow in 2021

Star Miconics

Top 5 Experiential Learning Podcasts Contents [show] ?About this list & ranking Experiential Learning Podcasts ExperiencED The Learning Experience Experience Matters with Steve Shapiro Vertical Playpen DwA: Training for SHS in AIESEC in DLSU-M Submit Blog Do you want more traffic, leads, and sales? Submit your blog below if you want to grow your traffic and revenue. […].

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Burts Snacks announces two-year partnership with RNLI

Retail Times

Burts Snacks, one of the country’s leading independent snacking companies, has announced it is entering into a strategic partnership with the Royal National Lifeboat Institution (RNLI).

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2024’s Retail Odyssey: Going Small, Artificial, and Augmented!

Speaker: Kelly Goetsch - Chief Strategy Officer at Commercetools | Jason Cottrel - CEO & Founder at Orium | and guest speaker Brendan Witcher - VP, Principal Analyst at Forrester

Significant modifications are on the horizon for digital commerce in retail and customer experience come 2024. The pace of tech shifts will intensify, businesses are set to defund legacy solutions, and attractive opportunities will surface as social and retail media players join forces. To stay ahead of the curve, digital leaders are experimenting with less risky initiatives and scaling back on outdated projects that no longer yield impactful results.