Retail Focus
AUGUST 15, 2022
After four months of extensive refurbishment, the LEGO Group reopened the doors to the LEGO® Store in Leicester Square – now officially, the biggest LEGO store in the world. The newly expanded and completely refurbished store features impressive 3D builds inspired by ‘Stories of Britain’ which celebrate the country’s icons, heroes and history.
Inside Retail
AUGUST 15, 2022
Ikea Australia has launched a two-week festival inspiring people to explore their creativity and inventiveness at home. The global festival runs from August 26 to September 10 and takes place both online and in-store. Ikea stores across the country will host free live workshops, events and activities including ‘Interior Design Speed Dating’, indoor plant workshops, plant-based cooking demos, expert talks, food tastings and store treasure hunts.
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Retail TouchPoints
AUGUST 15, 2022
Retailers are always looking for ways to deliver safe, frictionless experiences to engage and satisfy customers. But for every retailer committed to providing a top-notch customer journey, there’s at least one bad actor out to capitalize on a customer’s misfortune. Many retailers look only at transaction fraud, and not the total impact of every digital consumer interaction.
Inside Retail
AUGUST 15, 2022
Amazon Australia is opening up its fulfilment centres in Sydney, Melbourne, and Brisbane to customer tours – well, virtually, at least. Customers will be able to take free live virtual tours of the sites four days a week, and see how the contents of their online shopping cart make it from the warehouse to their door, as well as get “up close and personal” with Amazon’s fulfilment technology.
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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
Retail TouchPoints
AUGUST 15, 2022
Office Depot has made a deal with Uber to deliver business, office and school essentials nationwide through Uber Eats. The service will be available at more than 900 Office Depot and OfficeMax stores and cover items from ink and toner to backpacks and binders. Uber One members will benefit from no delivery fee and a 5% discount on all Office Depot orders with a $15 minimum purchase. .
Inside Retail
AUGUST 15, 2022
It’s been six years since Australian beauty giant Mecca closed the doors of its indie sister brand Kit Cosmetics, which had its own line of products and physical stores at the time. Loyal beauty addicts will fondly recall Kit’s focus on under-the-radar brands, but now, Kit is back in the form of a reimagined skincare brand made in Melbourne. “The original Kit was a range of products spanning skincare, body care and colour, and was also a multi-brand retail concept.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Inside Retail
AUGUST 15, 2022
When I was new in retail, I hosted a meeting with a potential new e-commerce platform supplier. I was two weeks into the job and had come from a marketing background. The meeting was to discuss the transfer of front-end data into the ERP – stick with me here. It’s fair to say that I spent the hour smiling, nodding along and promising lots of, “We’ll get you the detail on that.
Retail TouchPoints
AUGUST 15, 2022
Best Buy has started job cuts in stores across the U.S. as the retailer seeks to lower costs following its updated outlook for FY 2023 released July 27, 2022. (The retailer’s Q2 2023 ended July 30, 2022.) By Aug. 12, 2022, the retailer had slashed hundreds of store jobs, according to The Wall Street Journal. “With an ever-changing macroeconomic environment, including customers shopping more digitally than ever, we have made adjustments to our teams that include eliminating a small number of role
Inside Retail
AUGUST 15, 2022
Asians’ thirst for collectable toys – often sold in ‘blind boxes’ attracting collectors lured by the excitement of chance – has fuelled surging demand among Gen Z and millennials during the past few years. Statista estimates China’s collectible toys market was worth around US$1.4 billion last year and predicts it will surpass $16 billion by 2026. In contrast to the conventional toy market, the customer demographic of collectible toys is dominated by adults.
Retail TouchPoints
AUGUST 15, 2022
Have you heard the news? Brick-and-mortar is back. Following several years of pandemic-driven declines, shoppers are eagerly returning to stores, and that enthusiasm is being echoed in a new upswing in store openings and lease signings. Coresight Research’s July U.S. Store Tracker predicts that retailers will open 75 million square feet of new retail space in 2022; and the country’s largest mall owner, Simon Property , reported that new deal volume in the first half of 2022 was up 25% from last
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
Inside Retail
AUGUST 15, 2022
Wattie’s, the New Zealand subsidiary of Heinz, has launched a subscription and gifting service for its popular baby food pouches. Customers can choose from a variety of 23 different food pouches in a Wattie’s to Home Infant Subscription bundle to feed babies aged from 4-8 months and above. They can be home delivered on a weekly, fortnightly or monthly basis.
Retail TouchPoints
AUGUST 15, 2022
Wish has launched a global marketing campaign following almost a year’s pause on major advertising as new leadership settled in and formulated a turnaround strategy for the bargain shopping app. Wish’s new logo aims to create a “more memorable visual identity” for the app. After topping the charts as the most popular shopping app in the world in 2018, Wish fell out of favor with consumers who had one too many bad experiences.
Retail Wire
AUGUST 15, 2022
Starbucks has sent a letter to the National Labor Relations Board alleging that misconduct has occurred in the mail-in vote process in union elections at the chain’s stores. The chain wants to restrict future voting to in-person only. More than 220 Starbucks have voted to unionize and 34 others are in the process of determining whether workers will organize or not.
Retail TouchPoints
AUGUST 15, 2022
New research from PwC has found that three in 10 customers are more likely to try a new brand — and that number is even higher among younger consumers. But winning (and keeping) customers’ loyalty is no longer confined to programs and points. Results from Retail TouchPoints’ annual Customer Loyalty and Personalization Benchmark Report reaffirm that retailers are focused on building a strong foundation of first-party data to support their supply chain, in-store services, omnichannel marketing
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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
Retail Focus
AUGUST 15, 2022
The squeeze on stores, which is putting pressure on bricks-and-mortar estates to perform more digital roles and support ecommerce operations, is accelerating UK retailers’ investment in digitalising their store estates, with autonomous, replenishment and contact-free capabilities becoming prioritised on tech roadmaps, the latest research from Pricer shows.
Inside Retail
AUGUST 15, 2022
Black Friday is one of the year’s most hotly-anticipated shopping events. From a day that began in the US as a post-holiday shopping opportunity to a global weekend-long omnichannel experience leading into the end-of-year holidays. Customers view Black Friday as a chance to engage with new brands and save big on products or services they have been considering.
Retail Wire
AUGUST 15, 2022
The price of food purchased at grocery stores jumped 13.1 percent in July. Meals at restaurants were up 7.6 percent for the month.
Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney
Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib
Retail Wire
AUGUST 15, 2022
Peloton is laying off nearly 800 employees in an effort to make the home exercise company “more efficient, cost effective, and agile.” The company also is raising prices on its stationary bikes and treadmills. “We have to make our revenues stop shrinking and start growing again,” wrote CEO Barry McCarthy in a memo to employees. “Cash is oxygen.
Small Biz Trends
AUGUST 15, 2022
A hot topic among small business owners is that a new recession is coming or the country is already in a recession. With inflation being so high, but unemployment so low, some economists want to change the definition of a recession (two consecutive quarterly drops in GDP). The recent decrease in the monthly unemployment rate only confuses the situation when a lot of big tech companies like Amazon and Spotify are laying their employees off.
Retail Wire
AUGUST 15, 2022
Salman Rushdie’s “The Satanic Verses” has climbed to the top of bestseller lists after the author was stabbed Friday in an attack. Publication of the novel led Ayatollah Khomeini, the former leader of Iran, to issue a fatwa calling for the death of the author.
Small Biz Trends
AUGUST 15, 2022
A good business is one that fills a need for consumers. Often, this requires finding a gap in the market that no one else is currently filling. If you’re looking for unique business ideas that offer something different than what people are currently used to, read on for a guide. What Makes a Unique Business Idea? Unique is a subjective term, so a small business idea may seem unique to some and not to others.
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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.
Retail Wire
AUGUST 15, 2022
Circumstances and bosses often demanded that workers go well beyond normal expectations due to factors connected to the pandemic over the past couple of years. Some are now saying “enough is enough” and doing what their job descriptions require but no more. That process has become known as “quiet quitting.
Small Biz Trends
AUGUST 15, 2022
Safety goggles and glasses protect your eyes from a range of harmful and destructive exposure. With the right protective eyewear, you can block chemicals, liquids, dirt, dust, or debris from entering your eyes. Having safety eyewear is essential whether you are in a construction or landscaping site or manufacturing facility, automotive repair shop, laboratory, or woodworking.
Retail Wire
AUGUST 15, 2022
Americans are still seeking gig work even though the unemployment rate is at a 53-year low. Many gig workers point to added income and work flexibility as the biggest factors in their choice of work.
Small Biz Trends
AUGUST 15, 2022
As the name suggests, a grant writer is responsible for writing proposals that land grants. Grant writing also includes researching the grants. These professionals seek funds by crafting high-level letters of intent. And they need to look for funding opportunities from multiple public and private sources. What Does a Grant Writer Do? A grant writer crafts proposals by assembling and sending out information on behalf of his/her clients.
Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach
More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio
Retail Wire
AUGUST 15, 2022
Walmart and Target are two of the retailers reporting earnings this week. Both retailers have lowered their forecasts in the run-up to their respective second-quarter earnings announcements.
Retail Dive
AUGUST 15, 2022
Brands laid off staff, cut guidance and continued to accumulate losses in a tougher operating environment. A select few continued to thrive.
Retail Wire
AUGUST 15, 2022
Although prices are on the rise, sales of premium-priced products remain in high demand. Starbucks, as an example, has increasingly focused on higher priced personalized beverages as a means to drive its top and bottom line. Starbucks Rachel Ruggeri said, “That tells us that we have an offering that’s worth paying for.”.
Small Biz Trends
AUGUST 15, 2022
The national average gas prices across the US continue its dip on Monday, August 15, 2022 reaching $3.956. It is now below $4 per gallon, first time since March 5, according to the American Automobile Association (AAA). The price of gas is in its 63-day streak of dropping prices at the pump following an all-time high of $5.016 in June. Gas Prices Go Down Again This Week.
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Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.
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