Retail TouchPoints
FEBRUARY 3, 2023
Continuing its efforts to gain a greater share of promgoers’ purchases, David’s Bridal has opened “House of Prom” pop-up shops in five select markets across the country. The retailer introduced its Diamond Prom loyalty program in December 2022 , offering both individual member rewards and the opportunity for schoolmates to pool their points and earn a photo booth for their special event.
Retail Focus
FEBRUARY 3, 2023
The Shop & Display Equipment Association (SDEA) is excited to announce the addition of a new SDEA Networking Lounge at the upcoming VM & Display Show, to be held in April at London’s Business Design Centre. This new feature will provide members with an opportunity to connect with other industry professionals and an extremely cost-effective route to take part in the VM & Display Show.
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Retail TouchPoints
FEBRUARY 3, 2023
Kohl’s has appointed interim CEO Tom Kingsbury to the role on a permanent basis, effective Feb. 2. He brings more than 40 years of retail experience to the position, most recently as President and CEO of Burlington Stores , where he served from 2008 to 2019. He also has held leadership and board roles at The May Department Stores Company. “Tom’s exceptional track record growing retail businesses and his deep knowledge of Kohl’s make him the right choice for Kohl’s next CEO,” said Peter Boneparth
Retail Wire
FEBRUARY 3, 2023
Starbucks reported a 10 percent gain in U.S. same-store sales as customer traffic to its coffee shops increased one percent. The chain reported that customers bought a record $3.3 billion in gift cards during the holiday season. The coffee giant’s performance in China, its second-largest market, was way off, with same-store sales down 28 percent as a result of that country’s zero COVID policy.
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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
Retail TouchPoints
FEBRUARY 3, 2023
Ingka Group , the largest IKEA franchisee, has named Annie Leibovitz as the 2023 IKEA Artist in Residence, charged with traveling the world to capture the “nuances of life at home” in seven different countries. The collaboration was inspired by Ingka Group’s 9th annual IKEA Life at Home Report , which found that almost half of people globally ( 48% ) do not feel their home life is reflected in the media.
Retail Wire
FEBRUARY 3, 2023
Ryan Cohen, who founded Chewy and is the current chairman of GameStop, has taken “a sizable stake” in Nordstrom. Mr. Cohen is said to be seeking to replace former Bed Bath & Beyond CEO Mark Tritton on the board. Mr. Tritton, who worked at Nordstrom from 2009 to 2016, is not impartial in deciding compensation packages for those who formerly employed him, according to Mr.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Retail Wire
FEBRUARY 3, 2023
Amazon.com CEO Andy Jassy admits that the retail and technology giant has failed to crack the code on the grocery business. The company has put a hold for now on further expansion of its Amazon Fresh supermarkets and convenience stores. Mr. Jassy said Amazon is looking to develop a distinctive format that can operate profitably before it pushes ahead with its grocery plans.
Retail TouchPoints
FEBRUARY 3, 2023
Performance footwear brand Cole Haan will deploy the Aptos ONE platform, beginning with the Aptos ONE POS. The platform’s microservices-based design and open architecture can accommodate new tools and services, allowing retailers to quickly adapt to shifting customer and business demands. “In recent years, what constitutes a great retail experience has changed dramatically,” said Ron Edwards, COO of Cole Haan in a statement.
Inside Retail
FEBRUARY 3, 2023
Orlebar Brown, a British resort and lifestyle brand, will open its first Sydney store this month in Martin Place. The Martin Place flagship location will be Orlebar Brown’s fifth boutique in Australia and will feature the SS23 line, which is suited for summer getaways. The firm says it is excited to exhibit to Sydney locals and visitors its perspective on swim, beach, and resort apparel.
365 Retail
FEBRUARY 3, 2023
The 2023 edition of the world’s leading audiovisual and systems integration exhibition, ISE , took place in Barcelona from 31st January to 3rd February and exceeded all expectations. ISE 2023 attracted 58,107 unique attendees from 155 countries and saw record-breaking occupation in the city’s hotels, bars, and entertainment venues. Exhibitors reported exceptional footfall on their booths across the largest-ever ISE show floor.
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
Retail Wire
FEBRUARY 3, 2023
Keith Stonehouse’s six-year-old son, Mason, used his dad’s phone to place a string of food deliveries totaling $1,000 on the Grubhub app. Having learned about Mason’s unauthorized ordering, the delivery firm offered to give the Stonehouse family a $1000 gift card. Another option may be featuring Mason and his parents in an upcoming promotional campaign.
A1 Retail
FEBRUARY 3, 2023
Next week (7 th – 9 th February 2023), Surface Design Show returns to London’s Business Design Centre where visitors will not only be able to explore new material innovations from over 180 exhibitors, but also engage with a comprehensive talks programme featuring a stellar line up of presentations from industry experts. The programme consists of an exciting line-up of 24 presentations from 50 speakers, including architects, designers, manufacturers and journalists.
Retail Wire
FEBRUARY 3, 2023
GoodRx shared information with ad firms about its users’ medical conditions and medicines, according to a lawsuit filed by the Federal Trade Commission. Doing so violated GoodRx’s own information-sharing practices and violated a federal rule that requires companies tracking health information to notify consumers of data breaches. GoodRx settled the suit without admitting wrongdoing.
365 Retail
FEBRUARY 3, 2023
Wellness retailer Holland and Barrett has partnered with WHSmith to offer a curated range of health, wellness, and beauty products to customers travelling across the UK or abroad. The trial will see Holland & Barrett concessions added to three WHSmith Travel stores, located in Heathrow Terminal 2 airside, Gatwick North Terminal airside, and London’s Euston Rail Station.
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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
Retail Wire
FEBRUARY 3, 2023
More Americans are going back to their offices to work. Office occupancy rates across 10 major U.S. cities climbed to 50.4 percent, the highest level since the novel coronavirus pandemic began, according to Kastle Systems.
LS Retail
FEBRUARY 3, 2023
©iStock/lakshmiprasad S Small and medium businesses in India have now set their sights on global expansion, with many first-generation entrepreneurs successfully building their companies and looking to grow overseas. After completing his master’s degree in 1999, 48-year-old Saket Gaurav started working at a Russian company for a while before he moved to Dubai to join another firm.
Retail Wire
FEBRUARY 3, 2023
Restaurants across the country are scrambling to find help, but the reality is that many who previously worked in the industry have found jobs outside it, and they like it. “There’s been a shift away from the sectors where we have the most person-to-person contact,” said Nick Bunker, economic research director at Indeed. “It feels like no one’s working, even though we can tell from government statistics that they are.
Talking Retail
FEBRUARY 3, 2023
Plans to move beers, wines and spirits out of sight in Scottish stores are “unworkable” and could threaten the survival of local shops, said the Federation of Independent Retailers (the Fed) this week. As part of a campaign to reduce problem drinking across society, the Scottish government is consulting on measures to restrict the position.
Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney
Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib
Retail Wire
FEBRUARY 3, 2023
Trader Joe’s earlier this week filed an objection to the recent union election at one of its stores in Louisville, KY. The grocer claims that union representatives pressured workers who were against unionization to refrain from voting. “This unlawful conduct created an atmosphere of fear and coercion and interfered with the laboratory conditions necessary to conduct a free and fair election and/or created a general atmosphere of fear and reprisal that rendered a free election impossible,”
Retail Dive
FEBRUARY 3, 2023
The athleisure brand said it will increase the volume of buying from vendors owned and operated by underrepresented groups in its non-merchandise spend.
Shopify
FEBRUARY 3, 2023
Routine inventory reconciliation leads to a more profitable retail business. Read all about inventory reconciliation, how to do it, and why it’s important for your business.
Retail Dive
FEBRUARY 3, 2023
Job cuts in the industry last month, which amounted to 13,000, came second only to tech.
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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.
VMS
FEBRUARY 3, 2023
Subway says its fortunes continue to improve and that it plans to keep renovating and expanding its operations. The quick-service restaurant brand disclosed those plans in its year-end 2022 results, which exceeded its global sales projections and resulted in eight consecutive quarters of positive sales. As for the coming year, the sandwich-centered chain said it plans to focus on “smart growth” by taking such steps as undertaking remodels at an additional 3600 locations across North America.
Retail Dive
FEBRUARY 3, 2023
Kingsbury, who was previously the CEO of Burlington Stores, has been the retailer's interim chief since the departure of Michelle Gass last year.
Dezeen
FEBRUARY 3, 2023
Chinese studio FOG Architecture has turned a courtyard house in Beijing into a flagship store for fragrance brand ToSummer with exposed wooden roof trusses and columns. Located within a 500-square-meter Siheyuan complex, the store occupies a 280-year-old courtyard house that are common in the region. The store is located at a restored courtyard house in Beijing FOG Architecture renovated the building to reveal its original architecture, which features triangle-shaped timber roof trusses and
Retail Dive
FEBRUARY 3, 2023
As the e-commerce giant focuses on further tightening its operations, it will continue to add to the many perks members enjoy, executives said.
Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach
More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio
VMS
FEBRUARY 3, 2023
HOBO (Annapolis, Md.), a premium leather accessories brand, opened its second storefront this past fall in the Georgetown neighborhood of Washington, D.C. The female-founded company “rooted in community, craft, quality and functionality” found an ideal fit for the new locale alongside a variety of charming boutiques. Although HOBO’s new store doesn’t boast a large square footage, the open floor plan allows for a streamlined shopping experience and offers an uninterrupted view of the merchandise.
Retail Dive
FEBRUARY 3, 2023
CVS Pharmacy wants to target its broad customer base with affordable products through its new private label, One+Other.
VMS
FEBRUARY 3, 2023
Activist investor Ryan Cohen is amassing a major stake in Nordstrom Inc. (Seattle) with the intention of urging the upscale department-store chain to make changes to its board following a steep stock-price decline, The Wall Street Journal reports. Cohen, who built his fortune at online pet retailer Chewy Inc., has become known in recent times for helping ignite big rallies in so-called meme stocks, including GameStop Corp.
Retail Dive
FEBRUARY 3, 2023
Online retail saw a 32% year-over-year decline in the number of deals in 2022, according to a report from Hampleton Partners.
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Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.
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