Retail TouchPoints
NOVEMBER 2, 2021
Perhaps you’ve heard of the experience economy. It doesn’t just refer to experiences like bungee jumping or white water rafting, but rather, encompasses the consumer desire for a valuable end-to-end brand experience. Research finds that customer experience is the number one factor driving ecommerce brand loyalty , even more so than price and product selection.
Inside Retail
NOVEMBER 2, 2021
Target Australia has unveiled a new slogan that aims to convey the brand’s renewed focus on families and affordable quality as part of its latest turnaround : ‘that’s Target’. The phrase features in a series of television and digital ads that launched last week ahead of Christmas. The ads speak to the pressures of being a parent and how Target makes life easier, whether it’s by offering convenient online shopping options, or inspirational products at great prices.
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Retail TouchPoints
NOVEMBER 2, 2021
Robots are already an established part of large-scale warehouses run by behemoths like Amazon. They move swiftly and at scale, covering a lot of ground in a stable, well-routed environment designed specifically for them. But slowly, robots are getting closer to the customer, and are helping retailers optimize operations in smaller warehouses and distribution centers, and even in stores to streamline fulfillment services.
Inside Retail
NOVEMBER 2, 2021
Activewear brand Exie has launched its first three bricks-and-mortar stores, bringing its bold athleisure and loungewear to Westfield Fountain Gate and Eastland in Victoria last week, and Sunshine Plaza in Queensland earlier this month. The brand, which was picked up by Accent Group in 2020, has used an industrial aesthetic throughout the Victorian sites, which were originally slated to launch in August.
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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
Retail TouchPoints
NOVEMBER 2, 2021
QVC and HSN are launching “Shop With Us Live,” a livestream cross-platform shopping festival scheduled for November 6 and 7. The event will feature dozens of celebrities, influencers, fashion designers, chefs, hosts and special pop-in guests including Whoopi Goldberg, Dolly Parton, Tori Spelling and Jennie Garth. The weekend event will run for 49 straight hours due to the end of Daylight Savings Time on the QVC and HSN Streaming Service, with more than 200 combined hours of live video shopping.
Inside Retail
NOVEMBER 2, 2021
As restrictions lift around the country spending levels are rising to pre-lockdown levels, with spending across the country up 20 per cent during the week to October 29 compared to the same period of 2019. Commonwealth Bank chief economist Stephen Halmarick said in-store purchases and spending on services both ticked higher for the week, though there has not been a corresponding drop in demand for online purchases or goods.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Inside Retail
NOVEMBER 2, 2021
Demand for online alcohol services has grown significantly in recent years, particularly during the pandemic when bars and restaurants were closed. According to an OECD report published in May 2021, while the majority of people did not change how much they drank, most of those who did drank more. Government tax receipt data showed a 3 to 5 per cent increase in alcohol sales in Germany, the UK and US in 2020 compared to 2019.
Tokinomo
NOVEMBER 2, 2021
It’s becoming harder and harder to capture the attention of shoppers, especially in brick and mortar stores. Since a lot of people have switched to online shopping, they are used to purchasing faster and more conveniently. However, shoppers still want to benefit from the whole shopping experience which can only be found in grocery stores and other brick and mortar shops.
Retail TouchPoints
NOVEMBER 2, 2021
Dollar Tree has partnered with Instacart to offer same-day delivery from nearly 7,000 Dollar Tree locations as the companies expand their August 2021 pilot program nationwide. Shoppers will be able to choose from Dollar Tree’s entire selection of goods, including household products, seasonal décor, pantry essentials and school supplies. The expanded program builds on Instacart’s existing partnership with the Family Dollar banner, which Dollar Tree owns.
Retail Focus
NOVEMBER 2, 2021
Grosvenor Britain & Ireland (GBI) has announced the opening of OMEGA’s largest franchise boutique in the UK on Liverpool ONE’s upper South John Street. Created in partnership with David M Robinson, the new 2,000 sq ft store showcases OMEGA’s Speedmaster, Constellation, Seamaster and De Ville collections for men and women, and is an authorised repair centre.
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
Wiser
NOVEMBER 2, 2021
The world of pricing can be a little complicated. Not only do you have to manage a long list of products, but you have to compete with the Amazons and Walmarts of the world. You have to satisfy demanding customers who expect the best price at all times and be agile enough to change your prices on the fly if the market requires it. As a result, a massive industry of pricing-related tools has emerged.
Inside Retail
NOVEMBER 2, 2021
Online bookstore Booktopia has launched a subscription ebook service in Australia, giving its customers access to more than 500,000 titles for $13.99 a month. The subscription, which comes by way of the business’ partnership with Rakuten Kobo, is called Kobo Plus and allows readers to access the titles through the Booktopia App and Kobo Readers, which are sold by Booktopia.
Retail TouchPoints
NOVEMBER 2, 2021
Dollar Tree has partnered with Instacart to offer same-day delivery from nearly 7,000 Dollar Tree locations as the companies expand their August 2021 pilot program nationwide. Shoppers will be able to choose from Dollar Tree’s entire selection of goods, including household products, seasonal décor, pantry essentials and school supplies. The expanded program builds on Instacart’s existing partnership with the Family Dollar banner, which Dollar Tree owns.
Inside Retail
NOVEMBER 2, 2021
The pandemic has significantly changed shopper behaviour – from what they buy, to how they buy, and even how much they spend. Not only that, but the pandemic has also changed consumers’ expectations of retailers, with customers increasingly seeking convenience, speed, and transparency from the brands they shop with. In order to help navigate these trends and connect with the post-pandemic shopper, ShipStation, in conjunction with Inside Retail, have released a new research report, Making The Dif
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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
Retail Wire
NOVEMBER 2, 2021
Ulta Beauty and DoorDash are working together to to offer same-day delivery in select markets including Atlanta, Boise, Boston, Chicago, Houston and Los Angeles. There is a $9.95 charge for delivery with orders of $100 or more requiring a signature.
Talking Retail
NOVEMBER 2, 2021
Boursin has launched a plant-based alternative for its Garlic & Herbs cheese. Boursin Plant-Based Garlic & Herbs will be available from February 2022 in a 130g resealable format, retailing at £3. The launch will be supported by in-store and online activity. The brand said 86% of plant-based meals are being eaten by non-vegans and dairy-free.
Retail Wire
NOVEMBER 2, 2021
American Eagle Outfitters announced it is acquiring Quiet Logistics for $350 million in cash. The acquisition, which is expected to close before the end of 2021, will give the retailer ownership of eight fulfillment centers in six cities that use robots and humans to fulfill orders for companies including Mack Weldon, Outdoor Voices and Peloton.
Talking Retail
NOVEMBER 2, 2021
Spar Scotland has this week launched a project to donate £26,000 to environmental schemes chosen by their customers during the COP26 Glasgow climate change conference. The effort will run until 12 November and involve the Scottish retail group contributing £1000 each to 26 different green groups. Colin McLean, Spar Scotland’s chief executive, said: “We are.
Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney
Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib
Retail Wire
NOVEMBER 2, 2021
Jeff Bezos, founder and executive chair of Amazon.com, has moved up his company’s timeline for powering all its operations with renewable from 2040 to 2025. Mr. Bezos, who recently made headlines for a flight to space on a Rocket built by Blue Origin, another company he controls, pledged $2 billion to restore natural habitats and transform food systems at the COP26 climate summit today.
Cisco Retail
NOVEMBER 2, 2021
When we look at our strategic initiatives across Cisco, nothing says “customer-driven,” like what we are doing to support each customer’s unique cloud strategy. Cloud isn’t something we are pushing; it is from listening to customers and their business needs. But this journey, which has been accelerated in response to the global pandemic, is unique for each organization.
Talking Retail
NOVEMBER 2, 2021
Smirnoff has expanded its flavoured range with a Mango & Passionfruit Twist vodka. The 700ml variant will be available exclusively from Tesco and Booker wholesalers from 3 November (tomorrow), before rolling out to other markets from March 2022. It will retail at £16.50 and £15.99 for a price-marked variant. The launch follows the roll-out of. This story continues at Smirnoff bolsters flavours range with tropical vodka.
Cisco Retail
NOVEMBER 2, 2021
With the 2018 General Data Protection Regulation (GDPR), Europe marked a big step in strengthening individuals’ privacy rights. While the GDPR aims to bring consistency to the data protection landscape, incorporating well-recognized privacy principles like transparency, fairness, and accountability – operationalizing it has been a challenge. Even before GDPR enforcement, Cisco, like many companies in the global market had been aligning internal tools, processes, and culture to what has now becom
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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.
Retail Wire
NOVEMBER 2, 2021
Under Armour posted an eight percent gain in revenues in the third quarter while its earnings per share were more than double what Wall Street was expecting. The athletic wear company raised ins annual sales guidance as a result. It now expects sales to jump 25 percent over last year.
Cisco Retail
NOVEMBER 2, 2021
Cisco is pleased to announce a new addition to the Forensic Investigation Procedures for First Responders series of documents that will help customers and partners triage Cisco products that are suspected of being tampered with or compromised. These guides provide step-by-step instructions for first responders that can be used to assess platform integrity and collect information that can be used for forensic analysis for Cisco Nexus Platforms running Cisco NX-OS Software.
Retail Wire
NOVEMBER 2, 2021
Pandora saw its share price drop 4.8 percent in early trading as investors were concerned that in-store sales for the world’s largest jewelry maker only increased five percent in the third quarter. Pandora expects that its organic sales will grow 18 to 20 percent this year, up from its previous guidance of 16 to 18 percent.
Cisco Retail
NOVEMBER 2, 2021
In our digitally connected culture, apps have become the lifeblood for businesses of every size and industry. By 2023, mobile apps are projected to generate more than $935 billion U.S. dollars in revenue from online gaming, in-app purchases, and advertising spend. 1 Not only do apps provide medical and social connections and allow us to purchase virtually anything, anytime and anywhere, but they also bridge hybrid work environments—allowing for a more collaborative and agile workforce.
Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach
More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio
Retail Wire
NOVEMBER 2, 2021
A Safeway store in San Francisco has reduced its hours in response to excess shoplifting activity at the location. The supermarket, which had been opened 24 hours, not operates between 6 am to 9 pm.
Talking Retail
NOVEMBER 2, 2021
Food-to-go brand Rollover is adding meat-free burgers to its portfolio, in a move designed to “support its customers’ needs for more meat-free options”. Rollover Meat-Free Burgers are made with pea protein and come pre-cooked and frozen in packs of 60, alongside a 30-pack of buns. The brand is supplying retailers with POS, digital screen content, This story continues at Rollover taps into meat-free trend with latest launch.
Retail Wire
NOVEMBER 2, 2021
Rite Aid will ensure content about the COVID-19 vaccine and its platforms for scheduling vaccinations comply with the Web Content Accessibility Guidelines (WCAG) as part of a settlement between the drugstore chain and the Department of Justice. A Kaiser Health News investigation earlier this year found that websites generally violated disability rights laws, particularly for the blind, when it came to information about COVID-19 and vaccines to protect against it.
Talking Retail
NOVEMBER 2, 2021
One Stop has launched a programme to provide financial backing and other support for students starting university in 2022. Applications are now open for the scheme, which will provide a bursary of £15,000 each to four students to take some of the pressure off higher education costs. The scheme is for those undertaking a degree. This story continues at One Stop launches scheme to fund students through university.
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Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.
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