Retail TouchPoints

OCTOBER 31, 2022

GameStop ’s highly anticipated NFT marketplace is now live, offering GameStop players and Powerup Pro loyalty customers in the U.S. access to Web3 games and millions of NFT gaming assets. After rocketing to meme stock status during the pandemic, GameStop’s wild ride has continued in 2022 as the company’s new leadership team sets out to transform the video game retailer into a “technology business and help create enduring value for stockholders.

Promotions 325

Promotions Management ATS Marketing 325

Inside Retail

OCTOBER 31, 2022

For many Australian retailers, the start of November marks the beginning of peak season and all that comes with it: packed stores, products flying off the shelf, big discounts and major online shopping events. The next eight weeks are going to be make-or-break for some businesses, and they have been preparing for it all year. But the latest interest rate increase from the Reserve Bank of Australia on Tuesday is threatening to spoil the party.

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Promotions Returns Shopping Wholesale 246

Retail TouchPoints

OCTOBER 31, 2022

The Spirit Halloween business model relies on thousands of short-term leases of brick-and-mortar stores every year for its largest selling season. But with the wide variety of store spaces available, how does the retailer offer a consistent experience to customers? “All Spirit Halloween stores follow a common design blueprint that is then adjusted to fit each specific retail space ,” explained Nikki Balles, Corporate Director of Public Relations and Communications at the retailer and its parent

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Location Promotions Customer Experience Accessories 274

Inside Retail

OCTOBER 31, 2022

Labor’s proposed amendment to the Fair Work Act (subtitled its Secure Jobs, Better Pay bill ) has drawn fire from Australia’s three leading employer groups: The Australian Chamber of Commerce and Industry says it will create more strikes and unemployment. The Australian Industry Group says it threatens decades of national prosperity and will turn workplaces into conflict zones.

Returns 245

Returns Accounting ATS 245

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Management

Retail TouchPoints

OCTOBER 31, 2022

Ross Stores has opened 28 Ross Dress for Less and 12 dd’s DISCOUNTS locations across 21 states during September and October, meeting its forecasted growth of opening nearly 100 stores during FY 2022, which ends Jan. 28, 2023. The recent openings bring Ross’ store totals to 2,019 Ross Dress for Less and dd’s DISCOUNTS locations in 40 states, the District of Columbia and Guam.

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Location Planning Fulfillment Marketing 258

Inside Retail

OCTOBER 31, 2022

Trans-Tasman travel company Flight Centre is set to reopen 35 retail stores from hibernation with a nationwide recruitment drive planned to fill vacancies. Flight Centre’s GM for Australia, Brent Novak, said the reopening will particularly help customers in regional areas who rely on face-to-face consultations for travel purposes. “At a time when regional and suburban communities in Australia are witnessing services such as banking and telecommunications closing branches and becoming available o

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Telecommunications Planning ATS 245

Inside Retail

OCTOBER 31, 2022

After eight years as a pureplay DTC operation, Gold Coast-based oral care brand HiSmile has launched across 10,000 retail locations in Australia, Europe, the US and UK – and has partnerships to push that number to 20,000 in early 2023. Locally, the business is available in Coles, Terry White Chemmart, Sephora and Myer stores around the country. Internationally it will be available in Walmart and CVS in early next year, and can already be purchased in Galeries Lafayette in France.

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Marketing Location Management ATS 244

Retail TouchPoints

OCTOBER 31, 2022

The unionization pushes at Starbucks and Amazon are poised to converge: the combined Starbucks and Amazon Go store in Manhattan reportedly filed a petition for a union election with Starbucks Workers United, according to CNBC. Additionally, the National Labor Relations Board has filed a complaint against Amazon CEO Andy Jassy regarding the potential violation of labor law in remarks discussing the company’s stance on unionization in interviews with CNBC and Bloomberg.

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Location Management Marketing ATS 147

Inside Retail

OCTOBER 31, 2022

India’s biggest festive season Diwali has just ended, and the standout trend from this year’s event is the participation of rural online shoppers in growing e-commerce sales across the country. Following two years of a lull due to the pandemic, Indian retailers across sectors were betting big on this season to bring cheer to the otherwise sluggish economic scenario.

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Accounting Shopping Marketing Management 240

Retail Focus

OCTOBER 31, 2022

UK consumers are increasingly rating sustainability and brand authenticity as key consideration factors in their fashion buying decisions, the latest research from Centra, the headless commerce platform for fashion and lifestyle brands, reveals. Original research of over 2,000 UK shoppers in Centra’s latest report How your brand can capture its full potential globally showed that while the product itself rated was the top consideration for 50% of consumers, key brand values, including fashio

Fashion 130

Fashion Apparel Consumer Accounting 130

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Inside Retail

OCTOBER 31, 2022

Grant Kelley is to retire as the CEO and MD of Vicinity Centres after five years in the role. Vicinity’s chairman, Trevor Gerber, said Kelley has multiple achievements and contributions under his belt including a major asset recycling program that “transformed the quality” of Vicinity’s retail asset portfolio. “Grant successfully led Vicinity through the significant and unprecedented challenges of the pandemic while at the same time, ensuring the company was well-positioned to deliver on its lon

ATS 130

ATS Shopping 130

Retail Wire

OCTOBER 31, 2022

VillageMD, which is controlled by Walgreens Boots Alliance, is in talks about a possible merger with Summit Health, the parent company of CityMD. Walgreens plans to open 1,000 VillageMD clinics inside its stores by 2027.

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Planning 130

Inside Retail

OCTOBER 31, 2022

Against the backdrop of rising costs, supply chain issues and extreme weather events, more consumers are re-examining their consumption and waste habits. Moreover, they are calling on businesses to play a more active role in exchange for their support. CommBank’s latest Consumer Insights Report – Circular Economy: The impact of business-led action on future consumers, highlights the shared value consumer businesses can create by providing avenues for customers to reduce waste.

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Consumer Outdoor Accessories Fashion 130

Retail Wire

OCTOBER 31, 2022

Large freight companies are seeing a decline in demand as overstocked retailers pull back on product orders. “The fourth quarter is generally the peak of the holiday shipping season,” said David Yeager, CEO of Hub Group.“However, judging by the feedback from our clients, this peak will be muted versus historic norms. Beyond 2022, we do acknowledge the potential for a continued softening economy.”.

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Shipping 130

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Inside Retail

OCTOBER 31, 2022

Global online sneaker store Kicks Crew has always had a knack for engaging with its target audience in unique yet contemporary ways, and its latest partnership with NBA All-star Damian Lillard is a case in point. Lillard has just become an equity investor in the platform and face of the brand, beginning with a community-focused visual campaign and in-app digital experience.

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Promotions Marketing Fashion Consumer 130

Retail Wire

OCTOBER 31, 2022

Halloween candy prices are estimated to be a record 14 percent higher this year compared to 2021. The previous highest year-over-year jump was seven percent in 2008, according to Akshat Goel, senior economist at S&P Global Market Intelligence.

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Marketing ATS 130

Inside Retail

OCTOBER 31, 2022

Brand loyalty is hard-won and never a sure thing. Shoppers may appear to be loyal but often they remain with brands out of inertia, time poverty, or because there is no glaring reason to change. Loyalty is precarious. Many customers are just a hair’s breadth from reconsidering their choices. Even the loyalty of those who have remained with a brand for years is up for debate.

Promotions 130

Promotions Consumer ATS 130

Retail Focus

OCTOBER 31, 2022

H&M Angel Central “ will create a welcoming, modern and meaningful shopping experience where style, creativity and culture are celebrated,” says H&M UK & IE Expansion Manager, Christopher Clare. “Through introducing new services, like click and collect lockers and self-service checkouts, we hope to create a seamless customer experience within our Angel Central store.”.

Customer Experience 130

Customer Experience ATS Checkout Management 130

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Wiser

OCTOBER 31, 2022

Most companies prioritize increasing sales and revenue wherever they can. It only makes sense, as revenue is a key factor in the success and growth of your business. But this is easier said than done. If it was simple, then every company’s profits would be through the roof. One of the best ways to ensure a revenue boost is to focus on your customers.

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Drop-Shipping Shipping Advertising Promotions 148

Retail Wire

OCTOBER 31, 2022

The Jeeter brand sold pre-rolled joints promoted as having high levels of THC. The company is being sued after customers said that the joints had lower levels of THC than claimed. Jeeter is refuting the claim, saying that it meets all California state-mandated testing requirements.

Promotions 100

Promotions 100

Retail Dive

OCTOBER 31, 2022

Financial deals didn’t fall apart, necessarily, but rather went in a direction that many analysts (and onlookers) weren’t expecting.

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Retail Wire

OCTOBER 31, 2022

H-E-B plans to open its first store in Fort Worth, TX, in 2024. The store will be the second that H-E-B has confirmed it will open in Tarrant County. The grocer is aggressively expanding in North Texas. It operates a Central Market in Fort Worth, an H-E-B in Frisco and will open another in Plano on Wednesday.

Grocer 100

Grocer Planning Marketing 100

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Retail Dive

OCTOBER 31, 2022

More shop owners are having trouble, a reversal from last month and a return to July’s higher delinquency rate, according to an Alignable report.

Returns 107

Returns Shopping 107

Retail Wire

OCTOBER 31, 2022

Workers at a location in Manhattan that combines a Starbucks with an Amazon Go convenience store have filed a petition for a union election. It’s the first Starbucks store that uses Amazon’s cashierless technology where workers are lobbying for a union. There are seven Starbucks in New York City that have unionized.

ATS 100

ATS Location 100

Retail Dive

OCTOBER 31, 2022

After declarations about “decisive” actions to clear excess goods earlier this year, levels are still high and markdowns rampant.

Markdowns 99

Markdowns 99

Retail Wire

OCTOBER 31, 2022

Kohl’s will offer $15 cash back for every $50 spent between November 20 and 25. That’s up from the chain’s typical $10 reward. “Our customers have made it clear that value is more important than ever this season,” said Christie Raymond, Kohl’s chief marketing officer. “That’s why it was incredibly important to us to offer savings events that not only give customers the choice of when to shop, but the confidence in knowing they are getting a great value o

Shopping 100

Shopping Marketing 100

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience

Mulesoft

OCTOBER 31, 2022

With Dreamforce 2022 now in our rearview mirror, we’re gearing up for the end of the year. Outside of all the amazing people, informative sessions, and magical experiences came a lot of big announcements. We’re excited to say that the announcements are not done yet. As of today, MuleSoft is excited to announce the general […]. The post Announcing MuleSoft Anypoint Studio 7.14 With Enhanced Usability and CloudHub 2.0 Support first appeared on MuleSoft Blog.

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Retail Wire

OCTOBER 31, 2022

Superheroes are not just for kids. Vitamin Shoppe in partnership with Warner Bros., which owns DC Comics, is selling products including Batman Gotham City Grape BodyTech Elite micronized creatine monohydrate and the Flash Lightning Lemonade BodyTech Flash Point pre-workout product. “We are hoping that if customers can relate to the superhero on the label, it will help demonstrate what the product can do for them,” said Sharon Leite, CEO of The Vitamin Shoppe.

ATS 100

ATS 100

Mulesoft

OCTOBER 31, 2022

The Jetsons inspired robot obsessions for many of us. It was Rosey, the head of the household, that created the vision of automated help. Today, Roomba, Rosey’s grandson, helps with vacuuming our homes. Automation is critical in our daily lives. The dictionary says automation means “the use of machines and computers to do work that […]. The post Introduction to Automation: 3 Ways to Get Started first appeared on MuleSoft Blog.

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Independent Retailer

OCTOBER 31, 2022

November is already here, can you believe it? Before you know it, the holidays will be over and retailers will be making preparations for spring and summer sales. We have two more months before the end of the year hits, and Wholesale Central still has plenty of tips to help brands make it through the busiest buying season. Recent data from Deloitte predicts that holiday sales will total $1.45 to $1.47 trillion this season.

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Drop-Shipping Wholesale Returns Shipping 79

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