From Taking Orders To Cutting Avocados, AI Is Solving the Labor Shortage Problem for Fast-Food Chains
September 15, 2023
The restaurant industry is embracing AI-powered systems to transform customer experiences and combat labor shortages. Chains like White Castle, McDonald’s, and Checkers & Rally’s are using AI voice bots to handle phone and drive-thru orders. Additionally, companies like Domino’s and Wingstop are utilizing tech from firms like ConverseNow to automate the order-taking process with AI-powered virtual assistants.
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