Retail TouchPoints

DECEMBER 14, 2020

COVID has pushed retail supply chains to their limits, from the initial stock-up period at the start of the pandemic to the unprecedented ecommerce rush of the holiday season. However, retailers have risen to the occasion and adjusted their operations accordingly — and now they need to look to the future and plan for a post-pandemic future, according to the Enabling a Resilient & Connected Supply Chain in a Post-Pandemic World webinar from the IoT Consort i um and GS1 US.

Shopping 302

Shopping Merchant Services Fulfillment Returns 302

Frank Mayer

DECEMBER 14, 2020

The company adds the Contactless Wrist Temperature Kiosk to its lineup of temperature screening solutions. GRAFTON, WI – Frank Mayer and Associates, Inc. recently announced the addition of the Contactless Wrist Temperature Kiosk to its line of temperature screening kiosks. The new unit joins the company’s original Temperature Screening Kiosk as well as an HR-focused kiosk that can perform fever scanning.

Kiosk 52

Kiosk Customer Experience Management ATS 52

Retail TouchPoints

DECEMBER 14, 2020

Chico’s FAS has launched same-day delivery from 97% of its’ Chico’s, White House Black Market and Soma locations through a strategic partnership with Roadie. Once their orders are prepared, shoppers can request four-hour same-day delivery as an alternative to buy online, pick up in-store (BOPIS) or curbside pickup. “Chico’s FAS moved swiftly to provide same day delivery as an additional shipping option for customers, even when holiday shipping deadlines have passed,” said Molly

Shipping 259

Shipping Location Shopping Marketing 259

Retail TouchPoints

DECEMBER 14, 2020

Bed Bath & Beyond continues to sell off non-core assets , this time with a definitive agreement to sell Cost Plus World Market to private-equity firm Kingswood Capital Management. The purchase agreement includes 243 brick-and-mortar locations, the brand’s digital business, two distribution facilities and a corporate office in Alameda, Calif. The agreement indicated that Cost Plus World Market is likely to continue operating as a standalone retail brand. “We’ve taken deliberate st

Marketing 251

Marketing Returns Management Location 251

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Management

Retail TouchPoints

DECEMBER 14, 2020

Retail TouchPoints (RTP), the top media group covering omnichannel retail, has unveiled a new and improved digital experience and expanded content initiative to better serve store designers and experiential retail executives. The news comes following the integration of design:retail into the brand portfolio and the publication’s shift to an all-digital format.

Visual Merchandising 249

Visual Merchandising Customer Experience Management 249

Retail TouchPoints

DECEMBER 14, 2020

The pandemic has created challenges for retailers at many levels: business viability, supply-chain disruptions, predictability, customer relationships — the list goes on. As businesses move online, quickly adapting to maintain a seamless customer experience has become mandatory. In this context, high-quality relationships with customers are both more demanding and harder to grasp.

Customer Experience 238

Customer Experience Consumer Management ATS 238