Tue.Dec 06, 2022

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Athleta’s Fourth NYC Store Opens with Strong Focus on Community Events

Retail TouchPoints

Photo courtesy of Athleta. Photo courtesy of Athleta. Photo courtesy of Athleta. Photo courtesy of Athleta. Photo courtesy of Athleta. Photo courtesy of Athleta. Photo courtesy of Athleta. Photo courtesy of Athleta. Photo courtesy of Athleta. Athleta marked its 35 th North American store opening in 2022 by unveiling a 5,000-square-foot multi-level space in Manhattan’s SoHo neighborhood on Dec. 1 — the brand’s fourth location in New York City.

Checkout 279
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Lendlease sells Caneland Central in Mackay for $280 million

Inside Retail

Lendlease’s Australian Prime Property Fund Retail is set to sell its Caneland Central mall in Mackay, Queensland to Sentinel Property Group for approximately $280 million. Caneland Central, the region’s largest shopping centre at 65,964sqm, is anchored by Myer, Coles, Woolworths, Target, and Big W, and home to a variety of mini-majors and businesses.

Shopping 264
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L’Oréal Exec: Retailers Need to Create ‘Beauty Destinations’

Retail TouchPoints

There was a time not too long ago (during those horrible pandemic years we’re all trying to forget) when makeup went out fashion. Who needs eyeliner when you’re not really seeing anyone? But that time has clearly passed. Beauty has come booming back along with the larger world, and even an economic downturn can’t bring it down now. In fact, the NPD group has identified a phenomenon called the “ beauty index ,” which proposes that when consumer sentiment is low (as it is right now), the desire to

Consumer 290
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How Invertigro, Urban Plant Growers plan to shorten the food supply chain

Inside Retail

Australia’s cost-of-living crisis is already a major concern for many, and isn’t expected to get better any time soon. Food prices across the country have jumped over the past year, alongside inflation, with recent ABS data showing a 9 per cent increase in the price of food and non-alcoholic beverages since September 2021. In fact, the National Food Supply Chain Alliance states that prices are expected to rise another 8 per cent by the end of 2023.

Planning 246
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From Data to Decisions: Maximizing Retail Potential with AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and guest speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Lord & Taylor Continues Digital Comeback with Launch of Retail Media Network

Retail TouchPoints

A year and a half after relaunching as a digital-only retailer, the country’s oldest department store, Lord & Taylor , is adding a retail media network to its online offering. Developed in partnership with InMobi , Lord & Taylor’s new digital advertising platform joins a growing slate of retail media networks designed to aid product discovery for customers and offer additional monetization solutions for retailers.

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Playful elves run Assembly Theatre in LEGO Christmas window

Retail Focus

The elves have taken over the LEGO store on 5th Avenue, New York. The Christmas window scheme features a creative production line including cranes, cogs, rocket boosters and an x-ray machine. The scheme by Harlequin Design features animatronics and lighting effects which add to the festive feel. Hand-crafted elves’ future throughout the scheme producing LEGO chimneys in time for Christmas. 1 of 5.

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Manly Wharf placed on the market for $80m upwards

Inside Retail

One of Sydney’s most famous waterfront destinations – Manly Wharf – has been put up for sale by Robert Magid’s TMG Developments. Built as a passenger terminal in 1855, the wharf is now home to a retail complex housing 20 food and beverage venues such as Hugo’s, The Wharf Bar, Sake, El Camino and the Bavarian Bier Cafe. Some 2.5 million commuters and day trippers pass through the building annually on their way to and from ferries to downtown Sydney.

Marketing 246
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Global Wellness Brand Hyperice Opens its First Pop-Up Store at Harrods

Retail Focus

Global high-performance wellness brand, Hyperice , opens its first pop-up shop at luxury department store, Harrods. Founded in 2010 by Anthony Katz, Hyperice started as an ice and compression sleeve but has since evolved into a performance and recovery technology movement. Today, the company is a holistic high-performance wellness brand with numerous product lines and categories.

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Kohl’s Leans into Pinterest Collab for the Holidays, Focuses on ‘Agile Content’

Retail TouchPoints

Kohl’s and Pinterest have developed a series of online experiences as part of their long-term collaboration, leveraging the inspiration platform’s technology and data to tap into trends and feature products in new ways. With style coming to the forefront of Kohl’s marketing approach — the brand’s latest campaign was themed More Style, More Savings — the retailer has been doubling down on its women’s strategy to inspire outfitting solutions.

Fashion 285
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Nutcrackers bring festive cheer to Coach Regent Street

Retail Focus

A stylishly executed set of windows shine out across one of London’s most well-loved shopping streets, encased in colourful Christmas lights, with three grand trees to peek under, inside the Coach split-level store. The mechanised pair of nutcrackers stand proudly within the front windows, moving back and forth and side to side, as they offer up-wrapped gifts and a roll of ribbon to passersby.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Christmas commercials, Cyber Monday spending, and Shoppable videos - Weekly Snacks #35

Tokinomo

The battle of Christmas commercials. Asda’s Elf. This Christmas commercial is witty and funny thanks to Buddy the Elf. You will see how the elf manages to bring a smile to people’s faces during the Christmas season, while also doing some minor inconveniences in an Asda store. Have your ‘elf a Merry Christmas!

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Dan Murphy’s adds image search feature to its shopping app

Inside Retail

Drinks retailer Endeavour Group has unveiled an image search feature that can identify more than 25,000 drink labels on its Dan Murphy’s app. Endeavour group’s digital arm – EndeavourX – developed the UX-based functionality for about six months and shared a beta version with Dan Murphy’s team members in August for feedback. “This is a great and simple way for customers to find more information about wine, beer or spirit they are enjoying at a restaurant or dinner party, and to see if it is avail

Shopping 130
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6 Bags seen on the runways this Christmas period

Retail Focus

The Christmas period is upon us, and the latest trends and styles of bags to hit the runways around the world are out. There is a huge range of different types of bags that are perfect for various occasions, from short trips out with friends to fancy dinners and even some larger bags that allow you to fit all of your important belongings into one space whilst still looking extremely fashionable.

Fashion 130
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Prada hires former Luxottica chief Andrea Guerra as new CEO

Inside Retail

Italian fashion group Prada confirmed on Tuesday that it would name former Luxottica chief Andrea Guerra as its new chief executive officer to ease a transition at the helm to the next generation of the founding family. Current CEO Patrizio Bertelli, 76, will be appointed chairman of the luxury company at annual shareholder meeting next spring. He will replace Paolo Zannoni who will be recommended for the role of executive deputy chairman of the group and chairman of its parent company Prada Hol

Fashion 130
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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Shein is taking steps to end labor abuses at factories producing its goods

Retail Wire

Shein said it plans to invest $15 million to improve factories that produce the goods sold on its website. The fast-fashion retailer said that an investigation that it launched found that two factories had workers on shifts running longer than local regulations allow. The suppliers in question, the company said, have until the end of December to comply with regulations or risk having Shein take unspecified action against them.

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Why Asian e-commerce giant GoTo is cutting costs despite top-line growth

Inside Retail

For GoTo, the company formed in May 2021 by a merger between Tokopedia and Gojek, 2022 is shaping up to be the year that it has made serious strides toward profitability. But like other Asian companies whose e-commerce business had been partying on rapid top-line growth, particularly in a time when people weren’t going out, its improvement in bottom line metrics is increasingly being driven by cost-cutting.

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Kyrie Irving is off team Nike

Retail Wire

Nike said that Kyrie Irving of the Brooklyn Nets is no longer affiliated with the brand. The decision to end its deal with Mr. Irving follows his public promotion of an antisemitic video. Mr. Irving’s counsel says that the separation from Nike was agreed upon by both parties.

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Uber fined $21 million for misleading on fares and cancellation fees

Inside Retail

An Australian court fined Uber Technologies $21 million on Wednesday for threatening cancellation fees it never charged and overstating fare estimates on some rides. The penalty was less than a regulator wanted. The Australian arm of the US ride-sharing app maker broke consumer law by misleading customers with warnings they would be charged for cancelling some rides from 2017 to 2021 and by using an inaccurate software algorithm to estimate fares for a taxi service it offered until August 2020,

Consumer 130
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Planning the Architecture of Your Modular DXP

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

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How Building a Casino Can Benefit Local Retail

Retail Focus

The retail sector is getting braced to deal with the gloomy economic predictions for the next few years. Yet some tactics could be employed to help stave off stagnation in the sector. For this, increasing footfall to local town centres and areas is the key. Below, we look at how building a casino could benefit local retail. A Buoyant Industry. The casino industry has had a boom over the past few years.

Location 130
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WA chain Chicken Treat flies the coop and lands in Sydney

Inside Retail

Western Australian chain Chicken Treat has flown in to the eastern seaboard, opening its first stores in Sydney. It’s been a long-awaited arrival for the brand and the first step in a 33-store expansion plan for the next 18 months. The first East Coast restaurant has opened at Eastern Creek in Western Sydney. A restaurant will open at Crows Nest on Sydney’s North Shore in mid-December.

Planning 130
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More people are working side gigs to make ends meet

Retail Wire

The U.S. economy added 263,000 jobs in November, according to the Bureau of Labor Statistics. Around 165,000 of those went to people holding down more than one job.

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Why Nature Baby is investing in community stores

Inside Retail

From expectant art school couple to long-term retailers, the founders of the down-to-earth baby wares business have been on quite a journey. Here, Jacob Faull discusses the time in India and London that shaped the business, how sustainability and organic products have become bigger factors over the years, the vision for a full market offering, and how the desire for community shapes the present, and likely future, of the business.

Wholesale 130
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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

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10 Best T Shirt Wholesaler Options for Your Business

Small Biz Trends

Running a successful apparel business is all about identifying the right opportunities. Customizing blank apparel such as t-shirts has become an increasingly popular option in the clothing landscape for B2C and B2B businesses. If you’re interested in running your own shop selling t-shirts, we’ll walk you through the best wholesalers to consider for your garment needs.

Wholesale 139
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The Original Factory Shop raises over £67,000 for local charities across the UK

A1 Retail

The Original Factory Shop has raised over £67,000 for local charities across the UK this Christmas. At the start of 2022, The Original Factory Shop dedicated itself to supporting local causes within communities across the UK. All 186 stores chose a local charity to support, and since April the business has raised just over £67,000 in total for various different causes including loneliness in the elderly, cancer, homelessness, mental health, emergency services, animal charities and more.

Shopping 124
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McD’s franchisee cited for violating child labor laws

Retail Wire

McDonald’s franchisee Santonastasso Enterprises allowed 14- and 15-year-old employees to work past 7 p.m. on school days at 13 restaurants in violation of child labor laws, according to the Labor Department. The company is also accused of having its young employees work longer shifts than allowed by law.

ATS 100
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14 Point of Sale Systems for Small Businesses in 2023

Small Biz Trends

A point-of-sale system is one of the best tools for small businesses looking to accept payments. Point-of-sale systems enable business owners to be more agile with their payment processing and forego using the cash drawer. The best POS system allows you to accept multiple types of payments and additional features for financial insight and performance.

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Retails Next Frontier: Exploring and Proving the Value of AI

AI is everywhere. It’s in customer service interactions, product recommendations, marketing outreach, and yes, even commerce experiences. But not every use of AI provides the same value to your brand. In this masterclass, experts from Constructor, commercetools, Contentstack, and Orium discuss how AI can complement your composable tech stack and help bring in immediate ROI.

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Another CEO is leaving Salesforce

Retail Wire

Slack CEO Stewart Butterfield will step down from the division of Salesforce in January. His announced departure follows Salesforce co-CEO Bret Taylor’s resignation a few days earlier.

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Galaxy chocolate enters digestive biscuit market

Talking Retail

Mars Chocolate Drinks and Treats (MCD&T) has announced the launch of Galaxy Milk Chocolate and Galaxy Orange Digestive Biscuits. The new biscuits combine the everyday familiarity of a digestive biscuit, with a half coating of Galaxy milk chocolate. Michelle Frost, general manager for Mars Chocolate Drinks and Treats, said: “One in three households consume chocolate.

Marketing 111
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PepsiCo is cutting hundreds of jobs

Retail Wire

PepsiCo plans to lay off hundreds of workers in its beverages and snack divisions in North America. The layoffs, according to a company memo, are meant “to simplify the organization so we can operate more efficiently.”.

Planning 100
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Amazing Business Radio: Diane Hopkins

Hyken

The Chief Moment Officer . Building a Customer-centric Culture From the Frontlines to the C-suite. Shep Hyken interviews Diane Hopkins, Certified Experience Economy Expert, CEO of ExPeers Consulting and author of Unleashing the Chief Moment Officers. She shares how to leverage the insights of your frontline staff to design customer experiences and create a customer-centric culture. .

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2024’s Retail Odyssey: Going Small, Artificial, and Augmented!

Speaker: Kelly Goetsch - Chief Strategy Officer at Commercetools | Jason Cottrel - CEO & Founder at Orium | and guest speaker Brendan Witcher - VP, Principal Analyst at Forrester

Significant modifications are on the horizon for digital commerce in retail and customer experience come 2024. The pace of tech shifts will intensify, businesses are set to defund legacy solutions, and attractive opportunities will surface as social and retail media players join forces. To stay ahead of the curve, digital leaders are experimenting with less risky initiatives and scaling back on outdated projects that no longer yield impactful results.