Retail TouchPoints

FEBRUARY 14, 2023

In a move that will put its products in more than 5,000 brick-and-mortar stores, later this month Grove will launch its flagship home care brand, Grove Co., on Amazon and at select Walmart stores and on Walmart.com. Since 2021, Grove has been selling its plastic-free personal care brand Peach not Plastic and vegan skincare brand Superbloom on Amazon, where these items have racked up $1 million in sales.

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ATS Consumer 276

Inside Retail

FEBRUARY 14, 2023

After multiple paradigm shifts in 2022, retailers are facing a very different landscape in the months ahead. Let’s start with shoppers finally emerging from a Covid-19 cocoon of contemplation and online shopping. In a short period, their mindset shifted from lockdown doldrums to finally getting ‘back to normal’ with a bit of catchup spending and a lot of treating themselves after the hardships of the last two years.

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Shipping Consumer Shopping Fashion 264

Retail Wire

FEBRUARY 14, 2023

Amazon.com CEO Andy Jassy said that the retail and technology giant will “go big” on brick and mortar grocery stores despite the fact that the company recently hit pause on its expansion efforts. “We have a history of doing a lot of experimentation and doing it quickly. And then, when we find something that we like, doubling down on it, which is what we intend to do,” he said.

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Inside Retail

FEBRUARY 14, 2023

Wesfarmers has reported a 14 per cent increase in interim profit, with its Kmart arm sales up by 114 per cent. However, the company says its retail business will soon face headwinds due to ongoing inflation and interest rate hikes. The retail business of Wesfarmers comprises Bunnings, Officeworks, and the Kmart Group – which includes Kmart, Target and Catch.

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Planning Consumer Marketing Discount Store 264

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Retail TouchPoints

FEBRUARY 14, 2023

With algorithms and AI now “deciding” what ads each person sees, and delivering them through an increasingly splintered media landscape, events like the Super Bowl are one of the few places where marketers still get the opportunity to speak to a mass audience. And with Super Bowl ad rates running to $7 million for a 30-second spot, the pressure is on to create commercials that are truly memorable, using humor, celebrities, nostalgia, and, when all else fails, animals (talking and otherwise).

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Merchant Services Shopping Marketing Outdoor 246

Tokinomo

FEBRUARY 14, 2023

Campaign Corner Super Bowl Numbers. In preparation for this year's Super Bowl LVII, Heinz Ketchup is highlighting the confusion caused by the use of Roman numerals in the advertising of big games. The food company is pointing out that "LVII represents 57" and encouraging consumers to cast their vote against the use of Roman numerals for a chance to win a rare ketchup bottle.

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Grocer Advertising Consumer Retail Marketing 203

Inside Retail

FEBRUARY 14, 2023

Japan’s Ministry of Economy, Trade and Industry said there were 210 department stores in Japan at the end of 2019 but attrition in the ensuing three years reduced that number to just 192 by the end of 2022. In January, several more departed: Takashimaya closed its unit in Tachikawa, in Western Tokyo, which had poor growth prospects and in the last year was contributing barely more than 1 per cent of Takashimaya’s sales in Japan.

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Department Stores Specialty Store Fast Fashion Jewelry 130

Retail TouchPoints

FEBRUARY 14, 2023

Consumer-facing brands have spent hundreds of millions of dollars over the past few decades creating unique customer experiences in their physical brick-and-mortar locations. Whether it’s retail bank branches that look more like cafés, Main Street wealth management and insurance agency outposts that bring a regional aesthetic to big national brands or global apparel retailers that have made their stores feel like curated boutiques, businesses have worked hard to connect with their customers.

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Customer Experience Boutique Finance Apparel 196

Inside Retail

FEBRUARY 14, 2023

While online retail enjoyed a bumper few years during the Covid-19 pandemic, the spotlight is back on bricks-and-mortar as the channel to watch for the foreseeable future. Customers are increasingly interested in getting back out into the world and enjoying the physical act of shopping, resorting to e-commerce more for convenience. This week, at the annual eTail conference in Sydney, Zane Matthews, head of retail operations at Blooms the Chemist, Marta Skrabacz, head of e-commerce at Godiva ANZ,

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Shopping Customer Experience Planning Department Stores 130

Retail TouchPoints

FEBRUARY 14, 2023

UK-based digital retailer Very has partnered with AI-powered product search and discovery platform Constructor to transform its product discovery experience across online and mobile channels. Constructor’s technology will help Very deliver highly personalized shopping experiences and journeys aimed at driving engagement, loyalty and conversions. Very offers products across fashion, tech, homeware, toys, sports equipment and other categories from more than 2,000 brands.

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Customer Experience Fashion Shopping ATS 195

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Inside Retail

FEBRUARY 14, 2023

Vicinity Centres says a resilient retail sector and an occupancy rate of 98.6 per cent across its malls helped drive a 20.5 per cent uplift in net property income during the first half. For the six months to December 31, the company recorded revenue of $357.1 million, up from $287.7 million of the corresponding period last year. However, tax-paid profit was down, at $176.3 million this year, compared with $650.2 million – a gap of $473.9 million – which the company said related to non-cash items

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Apparel Marketing ATS Shopping 130

Retail TouchPoints

FEBRUARY 14, 2023

Amazon CEO Andy Jassy is reportedly planning to double down on the ecommerce giant’s physical grocery business despite recently announced plans to put growth on hold , according to the Financial Times. Jassy blamed the company’s grocery struggles on a lack of “normalcy” during the pandemic and noted that it was ready to “go big” on brick-and-mortar as customer behaviors stabilize.

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Checkout Promotions Planning Location 189

Inside Retail

FEBRUARY 14, 2023

In an effort to help retailers manage the rapidly increasing digital complexity both online and in-store, Incisiv, an industry insights firm, conducted a survey titled “Digital Complexity: Thriving in Unpredictable Times” in collaboration with Commercetools , Contentstack , and FluentCommerce. Gaurav Pant, chief insights officer at Incisiv, hosted a webinar with Michael Scholz, Nicolla Kinsella, and Jasmin Guthmann to discuss the survey results, providing valuable insights and direction to help

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Management Fulfillment Advertising Returns 130

Retail Wire

FEBRUARY 14, 2023

More than 62 percent of Twitter’s top advertisers as of September were no longer on the social media site by January, according to data from Pathmatics by Sensor Tower. Major brands including Coca-Cola, Unilever, Jeep, Wells Fargo and Merck are among the companies that refrained from advertising on Twitter in January.

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Advertising 130

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Inside Retail

FEBRUARY 14, 2023

LVMH’s top label Louis Vuitton said on Tuesday it has hired Pharrell Williams to head artistic direction of its menswear designs, tapping a popular figure from the music industry to fill the high-profile position left vacant since the death of star designer Virgil Abloh over a year ago. “Louis Vuitton is delighted to welcome @Pharrell as its new Men’s Creative Director”, Louis Vuitton said in a tweet, confirming earlier reports from the Wall Street Journal and the French daily

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Fashion Accessories ATS 130

Retail Wire

FEBRUARY 14, 2023

Americans who watched commercials during Sunday’s broadcast ranked ads that featured dogs as their favorites. A spot from Farmer’s Dog was ranked number one in USA Today’s annual Ad Meter report. Two other spots, Amazon.com’s and Bud Light’s ad featuring Miles Teller, Keleigh Sperry and their dog Bugsy, were among the top six, according to the final tally.

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Inside Retail

FEBRUARY 14, 2023

Online marketplace Redbubble says strong apparel sales across both of its marketplaces delivered a solid result in the first half. As reported last month , the company’s marketplace revenue (MPR) reached $289.3 million after momentum improved in the second quarter. It was up by 3 per cent year on year and by 5 per cent on an underlying basis. Promotional initiatives improved the proportion of revenue from repeat purchases, which increased 47 per cent during the half.

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Apparel Promotions Returns Consumer 130

Hyken

FEBRUARY 14, 2023

Do you remember being asked, “What do you want to be when you grow up?” When you’re a child, the typical answers are aspirational, such as being a doctor, a fireman, a superhero, an athlete, and more. I have a grown-up version of this question. It’s not about what you want to be. It’s not even about you. It s about your company. You may be grown up, but your company should always be developing and evolving, so the question is now about your company’s aspirations.

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Marketing ATS 124

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Retail Wire

FEBRUARY 14, 2023

Restaurant Brands International said that COO Joshua Kobza will become the company’s CEO, effective March 1. He replaces Jose Cil, who will stay with the company as an advisor for one year. Restaurant Brands International reported same-store sales growth of eight percent during the fourth quarter. The company owns Burger King, Firehouse Subs, Popeyes and Tim Hortons.

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Rangeme

FEBRUARY 14, 2023

You’ve heard the stories: “I got started with just $800.” or “Oh, you need at least $10,000 to successfully start an e-commerce business.” While the stories may vary, they all share one truth: You need funding to achieve long-term success for your online business. How do you know where to start? There are a variety of types of funding , each appropriate for different points along your e-commerce journey.

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Merchant Services Finance Accounting Advertising 98

Retail Wire

FEBRUARY 14, 2023

Food prices are expected to rise seven percent this year on top of last year’s 10 percent increase, according to the U.S. Department of Agriculture. Higher prices have become increasingly worrisome for older Americans, particularly those living on fixed incomes. “This is a group that has diabetes, heart disease and cancer risk,” said Dr. Preeti Malani, a professor of medicine at the University of Michigan.

ATS 100

ATS 100

Retail Dive

FEBRUARY 14, 2023

The acquisition, which is the latest in a string of technology purchases, comes a week after the marketplace announced layoffs.

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Retail Wire

FEBRUARY 14, 2023

The Consumer Price Index in January was up 6.4 percent year-over-year, according to the Bureau of Labor Statistics. Higher food and energy costs combined to keep the rate of inflation stubbornly high.

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Consumer 100

Retail Dive

FEBRUARY 14, 2023

In its second bankruptcy filing since 2020, the discount retailer is planning to shrink its store footprint further and refocus on high-traffic stores.

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Planning 102

Retail Wire

FEBRUARY 14, 2023

ChatGPT is coded to stay within its lane and not address sensitive topics often associated with hate speech. A college student on Reddit has inspired others to find ways to workaround ChatGPT’s operating guidelines after finding success doing just that. The apparent ease with which individuals have bypassed ChatGPT’s guidelines is a caution to companies pushing ahead to incorporate the chatbot into their search and other functions.

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Shopperations

FEBRUARY 14, 2023

CPG shopper marketers are awash in data. Finance data, shipments data, syndicated point of sale data, retail media performance data, shopper card data, website traffic data… the list goes on.

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Marketing Point of Sale Finance 84

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience

Retail Wire

FEBRUARY 14, 2023

Kum & Go, which operates 430 convenience stores across 11 Midwestern states, is exploring strategic options for the family-owned chain. The company’s leadership is also looking at refinancing, real estate leasebacks and other forms of recapitalization as alternatives to an outright sale.

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ATS 100

Retail Dive

FEBRUARY 14, 2023

The retailer is closing two locations that offer only pickup and delivery service, along with five other full-service stores.

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Location 100

LS Retail

FEBRUARY 14, 2023

©iStock/SkyF New Orleans, the city that was once the world’s gateway to America is betting it can win in a new and different era of global integration. A critical gateway between the Mississippi River and global oceans, New Orleans has been an entry and exit point for the United States since before the Louisiana Purchase. The city is now betting that position will continue — and even deepen — as the world enters a new era of global integration.

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ATS 73

Retail Dive

FEBRUARY 14, 2023

The brand once boasted a $1.4 billion valuation. But over the years it has experienced challenges, including several C-suite changes.

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Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

Planning