Mon.Oct 17, 2022

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3 technology tips to help retailers triumph this holiday season

Retail Dive

The 2022 holiday shopping season will be unlike any other. Here’s how tech can help retailers triumph.

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With SHEIN Exchange Launch, Retailer Uses Resale to Mend its Wasteful Fast Fashion Ways

Retail TouchPoints

SHEIN has launched SHEIN Exchange, an integrated online peer-to-peer resale platform for buying and selling previously owned SHEIN products, created in partnership with Treet. The launch was fueled by community-created Facebook groups and social platforms where SHEIN customers displayed their interest in a resale destination where they could buy and sell preowned items without the barrier of platform fees.

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Vinomofo admits to a major data breach

Inside Retail

Vinomofo has admitted to a data breach where the personal information of customers has been stolen. The online wine retailer sent customers an email about the breach on Monday evening. It revealed that some of the details that may have been stolen include customers’ names, gender, dates of birth, addresses, email addresses and phone numbers. However, Vinomofo said no financial information was taken in the breach.

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How Carter’s is Committing to People, Planet and Product

Retail TouchPoints

Social impact, brand purpose and environmental influence are all driving decisions for consumers and employees alike. In a global survey of 30,000 consumers, Accenture Strategy found that 63% of consumers prefer to purchase from purpose-driven brands. Meanwhile, McKinsey found in its survey of managers and frontline employees in the U.S. that 72% believe purpose should come before profits.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Vispring opens first stand-alone flagship store in London

Retail Focus

Vispring, recipients of the prestigious Queen’s Awards for Enterprise and luxury bedmakers since 1901, is opening the doors to the brand’s first flagship showroom. Located on Regent Street St James’s in the heart of London, Vispring’s new London flagship will display the brand’s world-renowned product portfolio as well as providing secluded areas for customers to test the products, with a sleep expert on hand, so they can be assured they can select the perfect bed to meet their requirements.

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Second Apple Store Votes to Unionize as NLRB Files Unfair Labor Practices Complaint at NYC Location

Retail TouchPoints

A majority of associates at the Penn Square Apple store in Oklahoma City have voted to unionize with representation by the Communications Workers of America (CWA) as the Apple Retail Union/CWA, according to the CWA. The workers, who organized under the name Penn Square Labor Alliance, are the second group of Apple associates to unionize their store.

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Four Lessons for Leading with Purpose: How Lion Brand Yarn Is Reaching the New Values-Driven Consumer

Retail TouchPoints

As a leader, it’s always a challenge to help your business compete and thrive in a volatile business environment. These days, given the high rate of inflation, the ongoing supply chain challenges, and lingering public health challenges — just to name a few! — the environment feels more volatile than usual. And that’s why your brand’s purpose matters more than ever.

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The Watches of Switzerland group opens five showrooms at the new iconic Battersea Power Station

Retail Focus

The iconic Grade II* listed Battersea Power Station , a legendary London landmark, has been brought back to life as one of the most exciting and innovative mixed-use neighbourhoods in the world – a place for locals, tourists, and residents to enjoy a unique blend of shops, bars, restaurants, entertainment venues, parks, and historical spaces. The Watches of Switzerland showroom is situated on the ground floor directly off Malaysian Square – entering through the magnificent Turbine Hall A which w

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Walmart Partners with Straight Talk to Enter Wireless Provider Category

Retail TouchPoints

Walmart will serve as the exclusive provider of Straight Talk Home Internet, which offers affordable, prepaid fixed service without a contract or credit check, making these services widely available to more users. Straight Talk Home relies on Verizon 100 Mbps 5G and 50 Mbps 4G LTE networks along with Wi-Fi 6 Dual-band for $45 per month, plus a $99 router that customers can install and connect to multiple devices.

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Bassike opens luxury Melbourne flagship

Inside Retail

Bassike has opened a Melbourne flagship in the suburb of Armadale, a 170sqm space the fashion brand describes as “urban inspired”. Designer Akin Atelier combined a “rich and inviting colour palette of timber and moss green, with darker wood tones” to create a warm 1970s feel, intended to reflect the urban Melbourne landscape. The style is a contrast to the brand’s Sydney stores which are designed to convey more of a coastal feel.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Many parents still finding formula is in short supply

Retail Wire

Roughly one-third of households that feed their babies with infant formula found it difficult to find suitable supplies of the product last month, according to a survey by the U.S. Census Bureau. Formula out-of-stocks reached 30 percent in July, months after Abbott Laboratories was forced to close a plant due to contamination concerns. The factory has since reopened and the federal government has taken steps to bring new suppliers into the market in hopes of avoiding future shortfalls.

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Meet the woman building a modest fashion empire in Malaysia

Inside Retail

Vivy Yusof is a Malaysian entrepreneur who is in the modest fashion business, and her brands Duck and Lilit are household names in the local marketplace. She has global ambitions for the brands, but she is clear eyed about the journey ahead, and her feet are firmly on the ground. “2022 has been a rollercoaster ride for us, by the end of last year, we saw our sales rising due to the post-pandemic knock-on effect in the marketplace, so that was good for us,” Vivy Yusof, told Inside Retail.

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FDA rule change clears way for Walmart to sell over-the-counter hearing aids

Retail Wire

Walmart is now able to sell hearing aids without the need for a doctor’s prescription due to a rule change made by the Food and Drug Administration. “Offering easy access to OTC hearing aids, something that seems quite small, is a solution that can improve our customers’ health outcomes and their ability to live better and healthier,” said Dr.

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Endeavour Group sales soar, ready for Christmas crowd

Inside Retail

Endeavour Group says sales across its retail and hospitality businesses have boomed this quarter as the business cycles the impact of Covid-related disruptions. The group which owns Dan Murphy’s, BWS and 344 hotels and clubs, says sales grew 3.1 per cent to $3.02 billion for the 14 weeks to October 2. Trading across its retail business was strong this quarter as sales climbed 6.2 per cent to $2.5 billion.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Apple Store associates in Oklahoma City are second to vote to unionize

Retail Wire

Employees at an Apple Store in Oklahoma City have voted to unionize, making the location the second of the company’s 270 in the U.S. to do so. Workers at the store expressed happiness with their pay and benefits but took issue with the store management’s perceived subjective decision-making around job assignments and performance evaluations.

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How retailers should react as red flags fly over BNPL

Inside Retail

It’s hard to buy anything in Australia today without a prompt from a buy now, pay later (BNPL) provider, no matter how inconsequential your purchase. BNPL brands are ubiquitous, even as their share prices are in free fall accelerated by a changing regulatory environment and staggering mountains of bad debt: over $1.05 billion in 2021 alone. Add to that interest rate rises cooling the economy and BNPL services have been described by behavioural scientists as a ‘ perfect storm’ of instant gratific

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Lower shipper container costs not reflected in the cost of goods

Retail Wire

The cost of shipping containers has fallen from high price records set in September 2021, but the reduction has not trickled down to the prices of products they carry. Several factors have played into continuing high prices on retail store shelves, including labor costs, rising gas prices and excess inventory. Mike Graziano, a consumer products analyst at RSM, expects that prices will come down at some point. “It’s going to really depend on the product that’s being sold and the company tha

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What is the Cost of a Data Breach?

Small Biz Trends

It is critical for small business owners to protect confidential data proactively because the average cost of a data breach is huge. And in a worst-case scenario, data breach incidents can force businesses to be defunct as well. In this post, you will learn – what is the cost of a data breach and what you do to cut down the cost. Let’s explore: Where do the Data Breach Reports Come From?

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Beyond Meat COO leaves company following arrest

Retail Wire

Beyond Meat COO Doug Ramsey has left the company following his arrest last month due to an apparent road rage incident in which he was alleged to have physically attached another driver. Mr. Ramsey, who had been suspended by Beyond Meat following the incident, had his last day with the company on Oct. 14.

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What September’s retail sales mean for the holidays

Retail Dive

Consumers are spending and shopping early, but inflation is still squeezing their budgets. Retailers have their work cut out for them this season.

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Target CEO recommends proper nutrition, rest and exercise for peak job performance

Retail Wire

Target CEO Brian Cornell said that he learned that taking care of himself led to better results in his career. Mr. Cornell said that he had found himself getting too little sleep, drinking too much coffee and not leaving time for exercise and relaxation at an earlier point in his career and discovered that more effort didn’t translate into results.

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Top 5 IT Trends Shaping the Future of Work 

Mulesoft

The pandemic changed the business world as we know it – IT was no exception. With the Great Reshuffle, people left their jobs in droves as their personal and professional priorities shifted. This has impacted the employee landscape and how businesses operate today. We’re seeing that this Great Reshuffle is now shuffling the priorities of […]. The post Top 5 IT Trends Shaping the Future of Work first appeared on MuleSoft Blog.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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UberEats is making legal weed deliveries in Toronto

Retail Wire

UberEats is offering home delivery of cannabis products to customers in Toronto that are 19 and older. Lola Kassim, general manager for UberEats Canada, said the service “will help combat the illegal market and help reduce impaired driving.”.

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Effective Display and Design Ideas for Your Store

365 Retail

People are visual creatures. We process things through visual cues, and a big part of our decision-making is based on what we see. It is why it’s vital that you carefully think of your store design and layout and strategically display your merchandise to attract more customers to check it and increase the chances of them purchasing your products. Here are fantastic design and display ideas that you can try in your store. .

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Toys ‘R’ Us is open for business inside Macy’s stores

Retail Wire

Toys “R” Us shops are now open in Macy’s stores across the U.S. The department store retailer has planned nine days of events and giveaways at stores to celebrate the opening of the shops in time for the Christmas selling season.

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Is Kohl’s ready for a change?

Retail Dive

Activists are at it again, pushing the department store to improve its results. But some observers say it must do more than shake up its board.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

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MuleSoft at the Money20/20 Conference 2022 

Mulesoft

MuleSoft is returning to the Money20/20 conference from October 23–26, 2022 in Las Vegas. This year, fintech leaders from around the globe are coming together to share forward-looking insights on open finance, embedded services, safe data, cybersecurity, payment networks, fraud, regulation, policy, crypto, and much more. MuleSoft Automation and Integration help IT and Business Leaders […].

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Shein jumps into resale

Retail Dive

The fast-fashion site has launched a way for its U.S. customers to buy and sell secondhand items via its mobile app.

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The Nation’s Oldest & Most Beloved Souvenir Show

Independent Retailer

The mountains are calling! The Smoky Mountain Gift Show brings Tennessee’s largest selection of top-name souvenirs, resort gift lines, and innovative tourism products together under one roof for optimum buying convenience. Taking place November 9-12, 2022 at the Gatlinburg Convention Center, this presents a prime opportunity for all souvenir and gift shops.

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Is your OMS working for you?

Retail Dive

As ecommerce continues to grow and processes get even more complex, there is a need for an OMS that can model logistic activities and handle the operational intricacies of the various stores and warehouses.

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Planning the Architecture of Your Modular DXP

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.