Mon.Mar 21, 2022

article thumbnail

‘Passion never fails’: Why Casetify is going all in on the metaverse

Inside Retail

Back in March 2021, Wesley Ng, like much of the world, became aware of non-fungible tokens (NFTs) for the first time. “I got a bit of FOMO,” the co-founder and CEO of Hong Kong-based tech accessories brand Casetify, said at the Marketing Pulse virtual conference last week. “So we created a one-of-one piece of collectible art, a phone case NFT, which is interoperable in metaverse space.

article thumbnail

Wireless 5G Revolutionizing Retail

Retail TouchPoints

What does having a network that can offer high speed and low latency really mean for retailers, and how can they take advantage of it? Imagine a retail location where customers using an AR-powered mirror can see how clothing looks on them without ever entering a changing room. Or a customer receives immediate, personalized product promotions and recommendations the moment they walk in a store, creating a truly customized experience.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

5 ways to save money on shipping

Inside Retail

Shipping is ideally the last interaction we have with customers. Therefore, it’s crucial to get it right. There are a lot of options out there to create a more fine-tuned shipping strategy, while also saving money. Here’s five ways from ShipStation Australia to help you save money (and time) when it comes to shipping. 1. Automate your shipping process.

Shipping 246
article thumbnail

Employee Empowerment Plus Flexibility and Tech Help Neiman Marcus Decrease Turnover 20%

Retail TouchPoints

The COVID-19 pandemic has changed the culture of work for all employees, from white collar office workers going remote to associates on the front lines of stores picking up omnichannel roles. This has led to a labor shortage and increased turnover across multiple industries, but Neiman Marcus Group (NMG) has overcome the challenge by revamping how its employees approach work, and giving them tools to work effectively both in-person and remotely.

article thumbnail

Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

article thumbnail

Blooms The Chemist names new COO

Inside Retail

Blooms The Chemist has a new chief operating officer, Pamela Bishop. In the newly created role, Bishop will report directly to Emmanuel Vavoulas, the company’s CEO. She will also oversee daily operations including retail, merchandising, pharmacy, people and culture. . “After starting out in stores, I’ve been fortunate to have worked in various departments across the business.

ATS 130
article thumbnail

Sephora Rolls Out Mobile POS Technology to 500 Stores

Retail TouchPoints

Sephora USA will deploy the FreedomPay solution in its 500 stores in the Americas as the beauty retailer continues to fortify its digital offerings both in-store and online. “Now more than ever, it is critical for us at Sephora to be able to adapt to the quickly changing retail environment, and that’s especially important at the point of sale,” said Sree Sreedhararaj, SVP and CTO at Sephora in a statement.

More Trending

article thumbnail

Kohl’s Confirms it’s in Talks with Potential Buyers, Defends ‘Standalone Strategy’

Retail TouchPoints

Kohl’s has confirmed reports that it is in discussion with a number of parties interested in acquiring its business, saying in a letter to shareholders that it was engaging in a “intentional and ongoing dialog with potential bidders.”. While the Kohl’s Board did not identify which companies it was currently in discussion with, Hudson’s Bay Company (HBC) and private-equity firm Sycamore Partners (which has stakes in a number of retailers, including Staples , Express and Belk ), are among the comp

Returns 245
article thumbnail

“Making the invisible visible”: How Trademutt is more than a workwear brand

Inside Retail

Queensland-based Trademutt is a workwear brand with a twist, offering tradies colourful, quality garments while also starting conversations about mental health. We chat with co-founders and former tradies Ed Ross and Dan Allen about what inspired them to start the business and how they want to “shake the s**t out” in the workwear industry. Inside Retail : Tell me about the Trademutt story.

Fashion 130
article thumbnail

Google Drives Into Last Mile Tech Arena

Retail TouchPoints

As last mile efficiency has moved from a nice-to-have to a business necessity, some of the world’s largest companies — including Target , Walmart , Shopify, Microsoft and FedEx — have introduced technology designed to tackle logistics complexities that can include real-time challenges like weather, traffic and street construction. Now Google has debuted its Last Mile Fleet Solution for companies that directly manage or own their own delivery fleets.

article thumbnail

Step inside fitness brand LSKD’s first experiential retail showroom

Inside Retail

Last month, Brisbane-based athleisure brand LSKD launched its first physical store in Loganholme, Queensland, completing the journey from being a predominantly wholesale brand in the 2000s to a self-sufficient omnichannel business. The store is located on the same 4000-square-metre site as LSKD’s fulfilment centre and its headquarters, with customers able to see into glass meeting rooms containing the brand’s management in video meetings while perusing the shop floor.

Wholesale 130
article thumbnail

How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

article thumbnail

Kohl’s Confirms it’s in Talks with Potential Buyers, Defends ‘Standalone Strategy’

Retail TouchPoints

Kohl’s has confirmed reports that it is in discussion with a number of parties interested in acquiring its business, saying in a letter to shareholders that it was engaging in a “intentional and ongoing dialog with potential bidders.”. While the Kohl’s Board did not identify which companies it was currently in discussion with, Hudson’s Bay Company (HBC) and private-equity firm Sycamore Partners (which has stakes in a number of retailers, including Staples , Express and Belk ), are among the comp

Returns 130
article thumbnail

Union supporters optimistic about organizing efforts

Retail Wire

Union votes at Amazon.com warehouses and Starbucks locations have labor advocates feeling confident about organizing activities in the future. A tight labor market and concerns related to wages, health benefits and work/life balance have come to the forefront in recent years alongside the pandemic in the U.S.

Location 130
article thumbnail

Optics Are the Link to More Sustainable, Reliable Networks

Cisco Retail

The growing dependence on the internet is changing the way people and businesses interact. Over these past two years, the rapid adoption of remote work, health, and education has accelerated the need to provide digital experiences. Now, organizations are seeking to create trusted hybrid workplaces that deliver collaborative and engaging experiences for their customers and employees.

article thumbnail

Internal documents suggest Amazon misled shoppers about Prime signups

Retail Wire

Amazon.com knew for years that customers were complaining that they were misled into signing up for a Prime subscription. The company tested using clearer language for Prime enrollment but found fewer people signed up.

130
130
article thumbnail

Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

article thumbnail

Policy as Code and the Open Policy Agent

Cisco Retail

Policy as code is the natural evolution of infrastructure as code. Once you start to manage your infrastructure as code, you soon realize that the process needs solid governance and enforcement of policies at scale. The traditional approach of defining and enforcing policies with manual processes or cumbersome GUIs won’t cut it. Policy as code means that you define policies declaratively using text files that are checked into source control and can be reviewed and audited.

article thumbnail

Rising prices send more Americans to food banks

Retail Wire

Food banks around the U.S. are seeing increased demand as more Americans report not having enough food to eat. The percentage of households that sometimes do not have enough to eat rose from 7.8 percent in August to 10.2 percent last month, according to according to the Census Household Pulse Survey. Households with children are even worse off, with 13.1 percent sometimes not having enough to eat.

130
130
article thumbnail

Agronomics and Roslin Technologies launch pioneering cultivated meat pet food venture

Retail Times

Agronomics, the leading listed investor focused on cellular agriculture, and Roslin Technologies Limited (“Roslin Technologies”), a food biotechnology company, are excited to announce the launch of their first joint venture, Good Dog Food Limited (“Good Dog Food”). Good Dog Food will develop a novel range of healthy, eco-friendly pet food products made using cultivated meat.

98
article thumbnail

Former employee sues Google for racial bias

Retail Wire

A lawsuit filed in the U.S. District Court for the Northern District of California claims that Google discriminates against Black employees by underpaying them and denying them opportunities to advance in their careers. The suit was filed by April Curley who worked at Google from 2014 to 2020 before she was fired.

ATS 100
article thumbnail

Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

article thumbnail

Metaverse is new focus for pharmacy retailers

Mass Relators

The metaverse is emerging as a new frontier in the battle for supremacy among retail pharmacy operators. CVS Health staked its claim in the still inchoate realm, asking the U.S. Patent and Trademark Office to protect its brand, logo and stores “online and in online virtual worlds.”. The company envisions the day when it could offer a variety of goods and services, including prescription medications, health and beauty care products, and general merchandise, in the metaverse.

article thumbnail

Workers make a boomerang return to their former employers

Retail Wire

Howard Schultz of Starbucks and Tom Brady of the Tampa Bay Buccaneers are two employees who have returned to work for their former employees. So-called boomerang employees are not as rare as you might think — 4.5 percent of newly hired workers fall into that group, according to LinkedIn.

Returns 100
article thumbnail

Target, Amazon debut sustainable store concepts

Retail Dive

Target introduced its first net zero energy store, while an Amazon Fresh store is pursuing a net zero carbon certification.

124
124
article thumbnail

Canadian Pacific Railway strike throws wrench into supply chain ops

Retail Wire

An impasse in talks between Canadian Pacific Railway and Teamsters Canada Rail Conference has prompted more than 3,000 conductors, engineers and yard workers to walk off the job. The two parties are now talking with the help of a federal mediator.

100
100
article thumbnail

The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

article thumbnail

CARU Requires Toy Company to Modify Ads to Show Limited Scope of Playsets, Adult Assembly Required, and Real Toy Play

Hunton Andrews Kurth

In a rare “some assembly required” and “parts not included” decision, the Children’s Advertising Review Unit (CARU), a division of BBB National Programs, scrutinized advertising for Micro Machine toys. CARU determined that Jazwares LLC’s advertising for the toys misled children about what was included in the purchase of the products, what must be purchased separately, and the ease of assembly.

article thumbnail

Wendy’s passing BK for number two breakfast seller

Retail Wire

Wendy’s launched its breakfast menu nationwide in March 2020. Two years later it is on the cusp of surpassing Burger King to be the second largest fast-food chain in the breakfast category. Breakfast sales at Wendy’s accounted for 10 percent of the chain’s total at the end of 2021. That number is expected to double in 2022.

article thumbnail

Do What You Do Best, and Let Us Do the Rest

Cisco Retail

An overwhelming 91% of organizations recognize the importance of delivering exceptional employee experiences to achieving business outcomes. And as more organizations embrace a distributed, hybrid workforce model, the campus network is a critical part of any digital backbone infrastructure providing connectivity for employees, customers, and increasingly, things – all vital to delivering exceptional experiences.

article thumbnail

Nestlé ends Nespresso shipments to Russia

Retail Wire

Nestlé has stopped sending shipments of Nespresso and San Pellegrino to Russia. The consumer packaged goods giant has continued to sell other products in Russia including baby foods, cereals and some pet foods. The company is under pressure to stop doing business in Russia after that country launched an unprovoked war against Ukraine. “We are doing whatever we can in Ukraine and neighboring countries to help alleviate this humanitarian catastrophe,” Nestlé said in a statement.

article thumbnail

How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

article thumbnail

People Behind CSR at Cisco: How water stewardship in our supply chain leads to a more inclusive future for all

Cisco Retail

Water is one of Earth’s most precious natural resources. Although about 70 percent of the Earth’s surface is covered with water, only 3 percent of it is fresh water, and less than 1 percent of fresh water is available to humans for consumption. Around 4 billion people experience severe water scarcity during at least one month of the year, and that could increase as much as 40 percent by 2050.

ATS 98
article thumbnail

Bally takes a step forward in customer service with Oracle Retail

Retail Dive

Iconic Swiss luxury fashion house giving stores a retail point-of-sale makeover to give customers a more personal omnichannel shopping experience.

article thumbnail

Homebase partner with Tesco to bring its products and expertise to customers

365 Retail

Homebase, the home and garden experts, have announced a new partnership with Tesco to bring its products and expertise to Tesco stores across the country. The first store will open in Borehamwood on Saturday 19 March, followed by Walkden and Woolwich in April. From paint and power tools to home accessories and hardware, the new stores will have everything customers need to update, refresh, or completely transform their homes and gardens.

Outdoor 75
article thumbnail

Can Macy's hit the private label bull's-eye?

Retail Dive

Hiring former Target designers is a sign the department store is serious about its promise to overhaul its own brands. But that won't be enough.

article thumbnail

Planning the Architecture of Your Modular DXP

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.