Retail TouchPoints

FEBRUARY 24, 2022

Ecommerce software company fabric has raised $140 million in a Series C funding round led by SoftBank, less than a year after its $100 million Series B. Fabric’s funding to date now totals $293 million and puts fabric at a $1.5 billion valuation. The company’s rapid growth tracks with the broader ecommerce boom: global ecommerce surpassed $5 trillion in 2021, and B2B ecommerce is expected to reach $20.9 trillion by 2027.

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Inside Retail

FEBRUARY 24, 2022

Myer has announced the closure of its Blacktown store in Sydney’s outer west, a move that follows the reduction of footprints of five other stores across Australia. . As the troubled department store retailer tries to reight-size its portfolio in the wake of consumers moving online to shop, Myer said the Blacktown store closure was the fifth under its Customer First Plan launched in January 2019.

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Retail TouchPoints

FEBRUARY 24, 2022

Authentic Brands Group (ABG) has entered into a strategic partnership with David Beckham to co-own and manage his global brand. As part of the deal, David Beckham has become a shareholder in ABG and ABG reportedly took a 55% stake in David Beckham Ventures for $269 million , people familiar with the matter told CNBC. ABG’s partnership with Beckham will launch as the portfolio management company expands into new territories including EMEA and APAC Beckham will be managed from ABG’s European headq

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Inside Retail

FEBRUARY 24, 2022

Sydney-based brand distributor True Alliance this week revealed that it is bringing iconic American apparel brand Gap back to Australia as an online-only offer. Posting on LinkedIn on Wednesday, Gabriel Bastien-Dietrich, the company’s general manager of American sportswear, said: “Very exciting times at True Alliance as [group head of digital] Ken Kennedy and his team prepare for the official launch of the brand new #GapAustralia website.”.

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Fast Fashion Fashion Apparel Department Stores 147

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Retail TouchPoints

FEBRUARY 24, 2022

Independent pet goods retailer Pet Supplies Plus has acquired emerging franchise retailer Wag N’ Wash. While the business model for Pet Supplies Plus has focused on services, prescription fulfillment and products for an array of pets, Wag N’ Wash specializes in niche products and services including self-wash options, grooming services and natural food products for dogs along with a selection of cat-focused items.

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Inside Retail

FEBRUARY 24, 2022

The annual Mardi Gras season is back in a flurry of fun, colour and excitement for the LGBTQI+ community and their allies. But it wasn’t always that way. When the first Mardi Gras parade took place in Sydney in 1978, gay and lesbian people were shunned by society and the men and women who marched were subjected to police brutality and arrests. The next day, the Sydney Morning Herald publicly outed them to the world.

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Accessories Fashion 130

Inside Retail

FEBRUARY 24, 2022

Australian beauty manufacturing network Atelier is giving one creative the opportunity to launch their own beauty, health or wellness brand through its ‘Meet Your Future’ campaign. The competition saw over 500 entries, which has been filed down to a shortlist of nine that will individually pitch their business concept to a panel of judges for the grand prize of a $100,000 investment, a 12-week go-to-market course, a creator course from makeup artist Rowi Singh, a full brand suite, mentorship fro

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Retail TouchPoints

FEBRUARY 24, 2022

Extend aims to help retailers take control of their post-purchase customer experience with product protection plans. Retailers can introduce value-added services to help build shopper trust and loyalty and keep customers within the brand ecosystem. The full-stack platform, which is powered by AI technology and underwriting capabilities, is designed to power innovative plans, optimize multiple revenue channels, ensure the fastest time to market and deliver best-in-class end-to-end service.

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Planning Customer Experience Marketing 219

Inside Retail

FEBRUARY 24, 2022

Electronics and furniture retailer Harvey Norman Holdings says Covid has impacted its profits in the first half. Total system sales were estimated at $4.91 billion with EBIT at $754.41 million. Net profit after tax reached $430.91 million, down 6.7 per cent on the prior corresponding period. The profits of the Australian franchising operations segment were estimated at $292.85 million for the half.

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Retail Wire

FEBRUARY 24, 2022

Shipt members can now order products for delivery from Walgreens and 7-Eleven across the country. The deals mark the most stores ever covered by Shipt in one day since its founding. Walgreens has more than 6,300 locations and 7-Eleven has 6,450.

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Location 130

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Inside Retail

FEBRUARY 24, 2022

When it comes to marketing and sales, digital may be the trend but we still work, live and shop in a three-dimensional, physical world. And, according to Pegasus Print Group Sales Manager Ross Muirhead, Point of Sale displays will always have a place in creating exciting, memorable and profitable shopping experiences for your customers as long as we live and breathe in a physical world.

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Retail Wire

FEBRUARY 24, 2022

Walgreens is looking to sell its Boots drugstore business in the UK. The company set today as the day for bidders to make their initial offers for the chain. Boots is valued at $10.88 billion.

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ATS 130

Inside Retail

FEBRUARY 24, 2022

Fortress has announced the opening of one of the largest video game leisure venues in the Southern Hemisphere, at Central Park Mall in Sydney. . Fortress Sydney is scheduled to launch next summer and this will become a hospitality and entertainment venue for all ages. According to Fortress, the Sydney facility can contain up to 1000 people and have a full-service restaurant as well as bar and food offerings.

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Retail Focus

FEBRUARY 24, 2022

Nearly half of retailers think they will see the end of widespread supply chain delays and disruption this year, with movement of goods returning to levels of normality seen before COVID and Brexit. New research* by Advanced Supply Chain Group (ASCG) shows high confidence amongst 46% of retailers in supply chains normalising this year, whilst a third think 2022 will see some improvements in the timeliness and reliability of moving products.

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Cisco Retail

FEBRUARY 24, 2022

Security posture management challenges are driven by the growing attack surface. Organizations have accelerated cloud computing initiatives and have been forced to support a growing population of remote users as a result of the pandemic. Firms are also deploying new types of devices as part of digital transformation initiatives, further exacerbating the growing attack surface, leading to management challenges, vulnerabilities, and potential system compromises.

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Management ATS 129

Retail Wire

FEBRUARY 24, 2022

Estée Lauder has suspended John Demsey, executive group president, for a meme he posted on his personal Instagram account that included a racial slur and jokes about COVID-19. The post has been removed from Mr. Demsey’s account.

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Accounting 100

Cisco Retail

FEBRUARY 24, 2022

Digital experiences dominate our professional and personal lives. There were nearly 1,500 digital data interactions per connected user per day in 2020, and that number is expected to more than triple to nearly 5,000 per day by 2025. 1 Applications have become a way of life in our increasingly digitally connected world. . On the personal front, we rely on apps to manage our finances, get us from A to B through online rideshares, ease our mental wellbeing through meditation and motivational apps

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Finance Management Location Customer Experience 127

Retail Wire

FEBRUARY 24, 2022

A growing number of malls are reconfiguring to add space for residences and offices. Said Steven Levin, founder and CEO of Centennial Real Estate, “There’s a tremendous demand for residential, to be built in an environment that provides all of these amenities of dining and music and art and shopping.

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Shopping 100

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Retail Dive

FEBRUARY 24, 2022

The goal of the program is to prepare up-and-comers in the space to debut in over 1,000 of the mass merchant's stores.

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Retail Wire

FEBRUARY 24, 2022

Ingka Group’s real estate division has opened Livat in London, a new urban concept store that is about one-fourth the size of IKEA’s traditional stores. The store offers about 1,800 items on display for purchase and 4,000 overall that can be ordered for delivery. The store also features meeting spaces, food and products. “Meeting places are more important than ever; we have to get away from this idea of either/or for online and physical space.

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Management 100

Cisco Retail

FEBRUARY 24, 2022

It’s that time again, MWC Barcelona starts February 28th, 2022 at the Fira de Barcelona Gran Via Venue in Spain. As in years past—12 to be exact—Cisco is providing the infrastructure that supports the MWC Barcelona network for vendors as well as guests across 240,000 square meters of show space. The network is built with scale in mind. As the largest wireless show in the world at one of Europe’s largest venues, MWC Barcelona requires Wi-Fi that’s built for reliability, speed, and security.

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Beauty and Health Location Management Planning 106

Retail Wire

FEBRUARY 24, 2022

Instacart and Lowe’s have reached a deal that will focus on delivering select products from the retailer in as little as an hour. The service will initially launch in Boston and Charlotte before being rolled out to other areas.

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Retail Dive

FEBRUARY 24, 2022

The DTC company is still "unknown" to the majority of U.S. consumers and is hoping a select number of "premium" retail partners will help with that.

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Wholesale Planning Consumer 104

Retail Wire

FEBRUARY 24, 2022

Andrew Meslow is stepping down as CEO of Bath & Body Works on May 12. The retailer has given health reasons as an explanation for his departure. Sarah Nash, chair of the company, will serve as interim CEO, while the company conducts a search from Mr. Meslow’s successor.

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Independent Retailer

FEBRUARY 24, 2022

The U.S. Department of Commerce Retail Indicator Division released the December 2021 Monthly Retail Trade Report on Wednesday February 16th, which showed that brick-and-mortar stores grew faster than ecommerce for the first time ever. Last year, physical storefronts grew 19 percent, compared to ecommerce, which grew 14 percent. . In-Person Shopping Around for the Long Haul.

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Shipping Consumer Shopping Returns 102

Retail Dive

FEBRUARY 24, 2022

The online retailer benefited at the onset of the pandemic. But as consumers shift spending to physical channels, the company is losing customers.

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Consumer ATS 108

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience

Independent Retailer

FEBRUARY 24, 2022

by Bruno Farinelli. As more commerce moves online, customers expect merchants to recognize them. McKinsey found that in November, 71 percent of customers expect personalized interactions with companies, and 76 percent “get frustrated when this does not happen.” Personalization typically involves marketing messages, email campaigns, and product suggestions, but what could be more personal — and more crucial to a personalized shopping experience — than recognizing good customers when they place an

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Merchant Services Payment Services Checkout Consumer 90

Retail Dive

FEBRUARY 24, 2022

Activist investors have pressured the retailer to divest assets and potentially even sell itself. Retail Dive reporters discuss the implications of such moves.

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LS Retail

FEBRUARY 24, 2022

©iStock/wildpixel A new report released Wednesday from the Center for Countering Digital Hate (CCDH) finds that Facebook's – rebranded as Meta – platform only labeled about half of the posts promoting articles from the world's leading publishers of climate denial. Facebook is falling short on its pledge to crack down on climate misinformation, according to a new analysis from a watchdog group.

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Promotions 87

Retail Dive

FEBRUARY 24, 2022

Over the past few years, the e-commerce giant has been trying to remove fake reviewers and counterfeit sellers from its platform.

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Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

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