Wed.Mar 30, 2022

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7-Eleven to pay $595,000 after chain misled franchisee about lease terms

Inside Retail

Convenience chain 7-Eleven must pay $595,000 to a franchisee after the Victoria Supreme Court found the franchisor had made misleading statements about the term of a franchise agreement. The retailer was found to have breached the Australian Consumer Law in its pre-purchase dealings with Yong Li and Zhe Wang who bought the 7-Eleven Heathmont store in 2015.

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How Brands Can Navigate the Social Platform Ecommerce Boom

Retail TouchPoints

Navigating the past two years of digital changes has been a challenging yet invigorating time for brands and social media users alike. From the large spike of social platform users and increased time spent online to measurement fluctuations, everyone has developed new behaviors and preferences within the social space. 2020’s lockdowns forced brands to get creative with their digital presence as well as how they service their customers.

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Kate Spade New York celebrates the opening of a new store at the Boulevard, Northern Ireland

Retail Focus

Global lifestyle brand, kate spade new york, is to open its first Northern Irish store in April 2022, at designer outlet, The Boulevard. . Taking prime position at the entrance of the Lotus Property-owned scheme, which is positioned on the A1 corridor between Belfast and Dublin, the 1458 Sq ft store will open April 2022, offering a range of product categories, including ready-to-wear, handbags, accessories, small leather goods, tech accessories and jewellery. .

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Inside Walmart’s Expanding Last Mile Strategy: Employee Empowerment, Automation and Sustainability

Retail TouchPoints

Consumers’ continued reliance on omnichannel fulfillment has created new opportunities for industry giants like Walmart to differentiate and gain market share. The retailer reported 5.6% comparable sales growth and growing market share in grocery during Q4 2021, and much of this success can be attributed to its robust last mile and fulfillment strategy.

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From Data to Decisions: Maximizing Retail Potential with AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and guest speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Walgreens puts robots to work filling prescriptions

Retail Wire

Walgreens Boots Alliance is opening micro-fulfillment centers that use robots to fill customers’ prescriptions. The drugstore giant expects it may use robots to fill as many as half its prescriptions by 2025.

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Harris Scarfe opens two stores in Melbourne’s north

Inside Retail

Australian department-store Harris Scarfe will open two new stores in Melbourne on April 7. The Harris Scarfe Home at Craigieburn Junction will sell products including electrical goods, homewares and manchester while the Sunbury store will treat shoppers to existing product lines as well as apparel and fashion. . Harris Scarfe CEO Graham Dean said the new stores will be a ‘welcoming boost’ for the economy. .

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Wesfarmers strikes renewable energy deal

Inside Retail

Wesfarmers has signed two new renewable electricity deals with Queensland’s clean energy trading company CleanCo to power 147 shopping sites in the state. Retail stores of brands such as Kmart, Bunnings, Target and Officeworks will be powered with energy generated by MacIntyre Wind Farm and solar power from Western Downs Green Power Hub. The above brands combined use vast amounts of power every day making them Australia’s 33rd largest electricity user.

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Carl Icahn puts pressure on Kroger over its animal welfare policies

Retail Wire

Carl Icahn has nominated two directors to Kroger’s board in an effort to get the company to improve it animal welfare practices, specifically over the treatment of pigs. Mr. Icahn in February nominated two directors to McDonald’s board to pressure the company to require pork supplies to eliminate the use of crates with pigs. The restaurant giant has said it will phase out the practice over the next decade.

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Melbourne’s Milksha tea moves interstate

Inside Retail

Melbourne-headquartered bubble-tea brand Milksha is launching its first store outside Victoria on April 7 – in Brisbane. Milksha’s point of difference is using fresh milk from dairy farmers across Queensland and Victoria and avoids preservatives or artificial flavours and colours. The brand claims that it sold over 1000 cups a day in its two week grand opening period in Melbourne.

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Hy-Vee to open first store in Tennessee

Retail Wire

Hy-Vee is opening its first store in Tennessee in Spring Hill. The grocer is looking to open a 160,000-square-foot store in 2023. “As customers’ shopping habits change and their needs evolve, we have services and offerings that we believe will bring an entirely new retail experience to those in Tennessee,” said Randy Edeker, chairman and CEO of Hy-Vee.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Despite supply chain issues and labour shortages, hope lies ahead for NZ

Inside Retail

After a long run with no active Covid-19 cases, New Zealand was hit hard by the Delta variant in the second half of 2021. The country faced the most cumulative days in lockdown since the pandemic began, especially in Auckland. This heaped pressure on retailers that were already dealing with supply-chain disruptions, labour shortages, and increased staff costs.

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Millions of workers quit in February

Retail Wire

Businesses in the U.S. had 11.3 million jobs to fill in February, slightly below December’s record 11.4 million openings, as workers remain on the move and are holding out for the right positions. The number of Americans who quit their jobs in February rose slightly to 4.4 million, slightly below the 4.5 million who did the same in November.

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Budget’s $8.6bn cost of living package fails to address retail’s needs

Inside Retail

The Government’s long awaited ‘election budget’ was released on Tuesday evening, committing $8.6 billion to ease the growing cost of living. The package is aimed at cutting fuel prices by 22 cents per litre for the next six months, as well as giving low-and-middle income earners a tax bonus of $420. Treasurer Josh Frydenberg also said the government is extending the instant asset write-off scheme to June 2023, which allows businesses with a turnover of up to $50 million to write off new assets.

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Securing Your Cloud-Native Application with Cisco App-First Security

Cisco Retail

This blog is authored by Amandeep Singh , Technical Marketing Engineer – Technical Leader at Cisco. We have some exciting news: the popular Application-First Security lab with AWS has been updated, and it is better than ever! It has now been redesigned to follow the Cisco Validated Design “Securing Cloud-Native Applications – AWS Design Guide”.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Why design brand Koskela is rethinking the way it sells furniture

Inside Retail

Iconic design brand Koskela has opened the doors to a stunning new concept store and headquarters on Sydney Harbour as part of a comprehensive brand refresh that includes a new website and virtual design service, as well as new product ranges for workplaces and schools. . Located in a former submarine base in North Sydney, the new store is half the size of the brand’s previous 1000sqm warehouse in Rosebery, but better suited to the needs of post-pandemic shoppers.

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L.G.B.T.Q. romance novels become big sellers

Retail Wire

Sales of romance novels featuring L.G.B.T.Q. characters are on the rise and increasingly making their way into mainstream retail. “People want to see themselves,” said Laynie Rose Rizer, the assistant store manager at East City Bookshop in Washington, D.C. “Customers will come in and say, ‘I just want something that’s gay and happy.’ And I’m like, ‘I have ten different options for you.’”.

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Cult Queensland gelato chain Happy Pops slowly spreading its footprint

Inside Retail

Queensland-based gelato brand Happy Pops is expanding its footprint with its latest store slated to open in Eumundi. . The store, Happy Pop’s third in the region, is scheduled to open on Friday. The gelato chain was founded in 2018 by Augusta and Ian Puttkammer with the first outlet in Noosa, followed by another in South Brisbane a year later. . “We chose Eumundi as our latest destination because its roots are firmly entrenched in all things artisanal and that is what our handcrafted ice creams

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U.S. consumer confidence bounced back in March

Retail Wire

The Conference Board said its consumer confidence index rose to 107.2 in March, up from 105.7 in February. The outlook for the next six months is murky with consumers concerned about Russia’s war on Ukraine and what that could mean for product prices going forward over the next six months.

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Planning the Architecture of Your Modular DXP

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

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Cisco IoT sweeps industry awards

Cisco Retail

When a movie wins an Academy Award, I know it excels in a certain way. When a movie wins in multiple categories—like Forrest Gump (six Oscars) , One Flew Over the Cuckoo’s Nest (five Oscars), and Gone With the Wind (four Oscars)—we know it has widespread appeal. Red carpet for the internet of things. I’m proud to announce that Cisco’s IoT portfolio swept the awards this year, winning not one, but three IoT Breakthrough Awards.

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Rising prices and out-of-stocks test Americans’ brand loyalty

Retail Wire

Steadily rising prices and increases in out-of-stocks in grocery stores are prompting consumers to try new products. Sometimes that means that once favorite products fall out of favor as consumers continue to purchase their new finds.

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Drive Repeatable and Scalable Solutions with Cisco IoT Bundles

Cisco Retail

Industrial networking production environments are evolving faster than ever. As a result, many customer networks are not ready for the new explosions of data this produces or evolving cyber threats. Rather than letting these challenges disrupt business, organizations must tackle issues head-on by leading with technology and digitizing their business, freeing data securely, to support the operational agility required.

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Chili’s delivers with drones

Retail Wire

Flytrex, an Israeli drone delivery startup, has received permission from the Federal Aviation Administration (FAA) to operate in Granbury, TX, near Dallas and Fort Worth. The company’s drones will make deliveries for local Chili’s and Maggiano’s Little Italy restaurants.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

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Cisco named Gartner® Peer Insights™ Customers’ Choice for WAN Edge Infrastructure

Cisco Retail

“Improved transparency of [our] IT infrastructure. Greater automation thanks to cloud-managed IT. Simplification of processes.”. – IT Security Manager, Germany. At Cisco, we believe that by simplifying technology and improving the way people connect, we can give passionate people the freedom to focus on their missions, and ultimately, do amazing new things.

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Polestar’s Dennis Nobelius on the Sustainable Performance Brand’s Plans

Nvidia

Four words: smart, sustainable, Super Bowl. Polestar’s commercial during the big game made it clear no-compromise electric vehicles are now mainstream. Polestar Chief Operating Officer Dennis Nobelius sees driving enjoyment and autonomous-driving capabilities complementing one another in sustainable vehicles that keep driving — and the driver — front and center.

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Securing Hybrid Work in the Public Sector

Cisco Retail

Across both the Public and Private Sectors, the conversation around hybrid work is evolving with the greater widespread adoption of hybrid work as the new norm. The narrative is shifting from solving the challenges of remote work and bringing employees safely back to the office to thriving and innovating in this new work paradigm. However, a hybrid workforce comes with its own set of challenges.

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Lululemon surpasses $6B in revenue for the first time, overtaking Under Armour

Retail Dive

The company expanded into the tennis category this week and will launch a golf-focused offering next week.

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Retails Next Frontier: Exploring and Proving the Value of AI

AI is everywhere. It’s in customer service interactions, product recommendations, marketing outreach, and yes, even commerce experiences. But not every use of AI provides the same value to your brand. In this masterclass, experts from Constructor, commercetools, Contentstack, and Orium discuss how AI can complement your composable tech stack and help bring in immediate ROI.

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7 key considerations for setting up CloudHub

Mulesoft

CloudHub is a significant investment when considering how to solve integration challenges. While it is a platform as a service component (PaaS) of Anypoint Platform, using it effectively still requires upfront planning to configure it in the right way. As a Platform Architect, you need to know key aspects of documenting the platform architecture and configuring […].

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Contactless Retail

Cisco Retail

Click-and-collect fulfillment and contactless payment have led the expansion of contactless retail. However, new variations on “contactless,” including automatic replenishment and other forms of engagement streamlining and purchasing, are growing. These options give consumers safe and convenient ways to shop and receive products while providing retailers new ways to develop brand loyalty, increase share of their customers’ wallets, and reduce costs.

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Why Sell Globally?

LS Retail

©iStock/metamorworks A company that does business only within its own country will find itself at a long-term competitive disadvantage if it does not have a global strategy. Companies will need to eventually find new customers – and to be successful, global expansion is the only path to continued growth says Mark Waring. The easiest way to extend a global footprint is to sell on the web.

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Instacart unveils suite of services for retailers, including 15-minute delivery

Retail Dive

Instacart Platform brings together new and existing services the e-commerce company offers, including ultrafast delivery, online storefronts, digital ads and smart carts.

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2024’s Retail Odyssey: Going Small, Artificial, and Augmented!

Speaker: Kelly Goetsch - Chief Strategy Officer at Commercetools | Jason Cottrel - CEO & Founder at Orium | and guest speaker Brendan Witcher - VP, Principal Analyst at Forrester

Significant modifications are on the horizon for digital commerce in retail and customer experience come 2024. The pace of tech shifts will intensify, businesses are set to defund legacy solutions, and attractive opportunities will surface as social and retail media players join forces. To stay ahead of the curve, digital leaders are experimenting with less risky initiatives and scaling back on outdated projects that no longer yield impactful results.