Inside Retail

OCTOBER 13, 2021

Options such as buy now, pay later (BNPL) services were first introduced to business to consumer (B2C) transactions, giving customers the ability to access products and services they need today while paying at a later date or over a series of instalments. . Today, new fintech innovations are making it possible for businesses to provide payment options and flexibility to their business customers as well.

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Retail TouchPoints

OCTOBER 13, 2021

The Retail Design Institute has named the Tempur-Pedic New York City flagship as its Store of the Year. The 3,100-square-foot store on Manhattan’s Upper East Side, which opened in Oct. 2020 , was designed by CallisonRTKL to offer a “one-of-a-kind immersive digital experience.”. The flagship focuses on key themes of escapism, sustainability, access to nature, and multi-sensory experiences, according to the design firm.

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Location 327

Inside Retail

OCTOBER 13, 2021

Retailers are sitting on a golden opportunity to create revenue streams from assets they may not even appreciate they own, let alone recognise their true value. “Right now, we’re seeing a once-in-a-generation shift that is opening the doors to a major new advertising opportunity for retailers and brands,” explains Troy Townsend, co-founder and chief innovation officer at The Pistol , a leader in marketing technologies and services.

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Retail TouchPoints

OCTOBER 13, 2021

Vuori has received a $400 million investment from SoftBank Vision Fund 2 that values the activewear brand at $4 billion just six years after its debut. The company has been profitable since 2017. Launched in 2016 as a DTC business, Vuori has since expanded to brick-and-mortar via wholesale at retailers including Nordstrom and REI , as well as with 10 standalone stores.

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Inside Retail

OCTOBER 13, 2021

Following a strong FY21 , Adore Beauty has hit the grownd running with revenue growth of 25 per cent throughout the first quarter of FY22. Off the back of a continuing shift online, revenue hit $63.8 million while the beauty and lifestyle marketplace’s active customers grew 24 per cent to approximately 874,000. Chief executive Tennealle O’Shannessy said the influx of new and returning customers was providing a stable foundation for the business’ growth over the next year, with returning customer

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Returns Marketing 246

Retail TouchPoints

OCTOBER 13, 2021

Signet Jewelers has entered into an agreement to acquire Diamonds Direct USA , an off-mall jeweler with 22 locations, in a $490 million all-cash transaction. Signet expects to benefit from Diamonds Direct’s bridal offerings and high-touch shopping experience, which has made it a destination for younger, luxury-oriented bridal shoppers. Signet plans to drive operating synergies by leveraging its scale in purchasing, targeted marketing, connected commerce and jewelry services to enhance Diam

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Retail TouchPoints

OCTOBER 13, 2021

The digital transformation accelerated during COVID changed the way we live, work and play. As consumers adopted more and more digital technologies to cope with social distancing during the early stages of the pandemic (ecommerce chief among them), their familiarity with these technologies grew — leading to a series of lasting consumer behavior changes that we’re still adapting to as an industry.

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Inside Retail

OCTOBER 13, 2021

Australian retail spending should get “a good kick along” in October and November, according to the economics group of NAB, releasing the September edition of its Cashless Retail Sales Index. NAB chief economist Alan Oster says the reopening of NSW, soon to be followed by the ACT tomorrow (Friday) and Melbourne in about a fortnight, should boost retail spending after September sales showed a rebound despite lockdowns suppressing the retail industry and, more acutely, hospitality spending.

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Consumer 147

Retail TouchPoints

OCTOBER 13, 2021

As many brands attempt to both revive and evolve their brick-and-mortar spaces, they’re emphasizing the power of community. Their vision, and ultimate creations, revolve around creating spaces where like-minded individuals can gather and connect. Outdoor brand Snow Peak is taking a similar approach, but in a way that remains true to its uniquely natural roots.

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Mike Anthony

OCTOBER 13, 2021

Retail sustainability is a hot topic in the consumer goods industry. And with packaging being a huge part of the industry’s carbon footprint, it is little surprise that packaging-free or re-usable packaging solutions are being tested around the world. In the UK, Asda has been testing refill stations for a while now. Is this a fad, or a gimmick, or is this the future of supermarket shopping?

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Supermarket Shopping Management Consumer 130

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Inside Retail

OCTOBER 13, 2021

Digital gift-card provider Prezzee is mulling a float on the Australian Securities Exchange, and is looking at funding options in light of Square Inc’s impending $39 million Afterpay acquisition. Chief executive Tony Karp said that while the business is cash positive, extra funding can be funneled toward accelerating its growth prospects: including growing beyond its current markets of Australia, the US and UK, and upcoming launches in Germany and France.

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Planning Marketing ATS 130

Retail Wire

OCTOBER 13, 2021

Consumers are becoming increasingly concerned about what they put on their bodies, which has led to a proliferation of clean beauty products claiming to be superior than traditional cosmetics. What actually defines clean beauty, however, has not been formalized, leaving brands room to make unsubstantiated claims.

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Consumer 130

Inside Retail

OCTOBER 13, 2021

Collins Foods has bought nine KFC restaurants in the Netherlands taking its share of the market’s franchises to more than 50 per cent, or 44 stores in total. The deal follows the listed Australian company’s signing this month of a corporate franchise agreement with Yum! Brands, streamlining the Netherlands’ franchisee structure and giving it access to additional trade zones.

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Retail Wire

OCTOBER 13, 2021

Retailers and their various trading partners are finding it nearly impossible to keep up with consumer demand as supply chain challenges loom large in the equation. Moody’s Analytics in a report issued earlier this week predicted that disruptions “will get worse before they get better.” Moody’s said the imbalance in the system will likely temper the rise of gross domestic product across the globe.

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Consumer 130

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Inside Retail

OCTOBER 13, 2021

Woolworths Group has named Annette Karantoni as chief supply chain officer and MD of its supply-chain arm Primary Connect. Karantoni will remain in her role as Woolworths’ director of B2C e-commerce before starting her new role and joining the group’s executive committee next February. “Karantoni has done an outstanding job rapidly expanding our e-commerce business to meet the surge in demand we’ve seen for online shopping over the past 18 months,” Brad Banducci, CEO of Woolworths.

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Supermarket Shopping Marketing ATS 130

Cisco Retail

OCTOBER 13, 2021

The security industry brings together people from all backgrounds and experiences. And my path to security is no different. What seems “way back when” in 1994, when the Internet was the next big thing in technology, I was part of the team that set up the national Internet backbone in India. At a time when it was relatively unfamiliar to the masses—just shy of a mere thirty years ago— the internet was also an intriguing concept for the country’s leaders who were present at its unveiling.

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Beauty and Health ATS 142

Inside Retail

OCTOBER 13, 2021

7-Eleven Australia has unveiled its new #busydoingnothing loungewear range, which is inspired by the working from home time during the Covid-19 pandemic. Featuring a cosy fleece jumper and shorts, 7-Eleven said that the loungewear range is designed to fit all styles from curling up on the couch for Netflix to walking outside for important needs. The 7-Eleven team is offering the exclusive loungewear set on its Instagram from October 12-22, to give Aussies living in VIC and NSW a chance to get th

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Management 130

Cisco Retail

OCTOBER 13, 2021

Co-author: Christy Gunderson, Cisco Global Cross-Industry Marketing Specialist. Greenbuild 2021 kicked us off this year, by allowing Cisco to virtually connect with thousands of green building professionals. With Cisco’s ongoing investment in new sustainable smart building technologies and goal to have a net zero floorplate design by 2025, combined with stimulus opportunity globally, there has never been a more critical time to focus on smart buildings. .

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Planning Marketing ATS 140

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Inside Retail

OCTOBER 13, 2021

The heritage of Sydney-based fine jewellery business Gregory Jewellers dates back to the 1940s, when brothers Lahdo and Christopher Gregory, and their uncles Isak and Abraham Gregory, became apprentices to the master jewellers of Midyat, a small Turkish town famed for its silver filigree handicraft. Fast forward 80 years, and the descendants of Lahdo and Christopher, cousins Helen and Edward Gregory, now lead the family business in Australia.

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Cisco Retail

OCTOBER 13, 2021

Hi, Adrian Iliesiu and Adrienne Moherek here. Adrian is a technical leader on the DevNet Innovations team. Adrienne is a technical leader on the DevNet Developer Experience team. Together, we will be co-hosting the “Creators Channel” at DevNet Create 2021, October 19-21. Get ready to learn, and get inspired. The Creators Channel is one of four channels bringing you outstanding technical speakers and content at DevNet Create.

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ATS 132

Inside Retail

OCTOBER 13, 2021

Politix has been undergoing a slow and steady digital transformation since 2015, when the Melbourne-based menswear retailer first started selling products online. Prior to that, its website was merely a digital catalogue where customers could see the latest products available in-store. That isn’t as strange as it sounds. Male online shoppers, generally speaking, tend to have a “find and seek” mentality.

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Cisco Retail

OCTOBER 13, 2021

Federal and state governments’ responses to the coronavirus crisis have resulted in historic levels of funding for a wide range of initiatives. Given the prominent role of connectivity in most of the solutions to dealing with the pandemic – remote learning, remote working, telehealth, and other virtual services – new and expanded funding programs are also being launched to reduce disparities in access to robust internet capacity across the country.

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ATS Planning 130

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Inside Retail

OCTOBER 13, 2021

Eftpos is partnering with banks, big retailers and fintech to allow consumers to pay using QR codes, and while this could be good news for small businesses too, industry groups say “the devil is in the detail”. The eQR payments platform is being rolled out in partnership with Commonwealth Bank and NAB, as well as with fintechs Azupay , Beem It and Merchant Warrior.

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Retail Dive

OCTOBER 13, 2021

Employers including retailers are having to raise wages and otherwise sweeten their offer in order to lure people to take openings.

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Planning 145

Inside Retail

OCTOBER 13, 2021

Supply bottlenecks, slower product deliveries and higher freight and labour costs risk shifting the fast fashion industry into the slow lane, as shown this week by British online fashion retailer Asos. A business model that aims to bring new styles into stores every three or so weeks and where shoppers expect to see fresh, reasonably priced merchandise on each visit is discovering its limitations. “When it comes to fast fashion, it’s all about being first to market,” said Gus B

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Fashion Fast Fashion Apparel Shipping 130

Retail Wire

OCTOBER 13, 2021

Walgreens is planning to close five drugstores in San Francisco after determining that it could not operate them profitably due to rampant shoplifting at the locations. Organized retail crime continues to be a challenge facing retailers across San Francisco, and we are not immune to that,” Walgreens spokesperson Phil Caruso said. “Retail theft across our San Francisco stores has continued to increase in the past few months to five times our chain average.

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Location Planning ATS 100

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience

Cisco Retail

OCTOBER 13, 2021

In my first article , I introduced the concept of transformational fitness; the ability to sustain energy & focus in the face of challenges, over time. It’s a quality I have come to recognize & value in my teams, as it is a real predictor of success at the individual, and therefore, team level. Transformation success relies, most importantly, on having a clearly communicated and understood vision & plan for change.

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Planning Customer Experience ATS 122

Retail Wire

OCTOBER 13, 2021

Brian Goldner, CEO of Hasbro, has died several days after taking medical leave. He was 58. “Since joining the company more than two decades ago, Brian has been the heart and soul of Hasbro. As a charismatic and passionate leader in both the play and entertainment industries, Brian’s work brought joy and laughter to children and families around the world.

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Retail Dive

OCTOBER 13, 2021

The retail giants outlined proactive measures they have taken to get goods into the country and onto shelves. For their smaller peers, the pressure is tighter.

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Retail Wire

OCTOBER 13, 2021

Nordstrom is looking to bring on 28,600 seasonal and permanent workers at its department stores, Nordstrom Rack locations and fulfillment facilities. The retailer joins others who are looking to staff up for the holiday season at a time when workers are reluctant to just take on any job.

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Department Stores Fulfillment Location ATS 100

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