Thu.Dec 23, 2021

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The Power of Sound for Retail

Retail TouchPoints

Design for retail experiences is a hot topic of conversation, especially as shoppers return to stores for the holiday season, still under the influence of a COVID pandemic. An EY study in August 2020, How Will Brands Adapt to a More Cautious Customer , found that 65% of consumers say they will be more aware of hygiene and cleanliness and 52% will look to use contactless payments to avoid touching things.

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Thieves hit two Chicago luxury stores within 10 minutes

Retail Wire

Late Wednesday afternoon, a Prada store on Chicago’s Gold Coast was targeted by thieves and, 10 minute later, robbers hit a Hermes store on the same street, spraying the security guard with mace. As of today, no suspects have been taken into custody.

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GK Helps Retailers Enable Checkout-Free Store Shopping

Retail TouchPoints

Omnichannel retailer solution provider GK has launched scanless checkout through GK Go , part of its CLOUD4RETAIL service suite. The solution is designed to enable contactless in-store experiences using Shekel Product Aware shelves, which recognize the products taken off the shelves, and Hitachi’s 3D LiDARs, which associate the items to the relevant shopper.

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Store openings may have matched closings in 2021

Retail Wire

According to tracking by Coresight Research, for the first time in five years, retail store openings and closings may have reached equilibrium in 2021. In recent years, retail chains have been purging underperforming stores, especially in 2020 when operators rushed to cut costs in response to the rages of the pandemic. The comeback in 2021 may, therefore, but a temporary counteraction, but some chains, like Wayfair, are exhibiting signs that they will expand their physical presence next year as

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From Data to Decisions: Maximizing Retail Potential with AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and guest speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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‘Tis the #CiscoCert Season

Cisco Retail

Happy holidays, everyone! We’re spreading good cheer and gratitude in the #CiscoCert community on social media all season long. I’ve been with the Learning and Certifications program for over 20 years, and what truly motivates me are the many stories we hear about how certifications and training improve the lives of Cisco IT professionals.

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Anticipating procrastinators, retailers extend Christmas Eve hours

Retail Wire

A survey of USA Today’s rundown of Christmas Eve hours as posted by major retail chains reveals that operators are trying to take advantage of the tendency for last-minute holiday shopping without going to extreme lengths. Most commonly, chains will be open Dec. 24th until 5:00 or 6:00 pm, although there are many exceptions. For example, Target stores will stay open until 8:00 pm, GameStop until 9:00 pm and Ross Stores until 10:00 pm.

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Danny Meyer will require boosters for restaurant customers and staff

Retail Wire

The founder and CEO of the Union Square Hospitality Group, which runs Gramercy Tavern and Union Square Cafe in NYC as well as Anchovy Social in Washington, D.C., says the company will require all customers who want to eat inside to show proof of having received a COVID-19 booster shot. The company is asking all staff to get their boosters within 30 days.

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Have a Holly, Jolly Gaming Season on GeForce NOW

Nvidia

Happy holidays, members. This GFN Thursday is packed with winter sales for several games streaming on GeForce NOW , as well as seasonal in-game events. Plus, for those needing a last minute gift for a gamer in their lives, we’ve got you covered with digital gift cards for Priority memberships. To top it all off, six new games join the GeForce NOW library this week for some festive fun.

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Survey: Amazon, Google more trusted with personal data than Apple, Microsoft

Retail Wire

In a Washington Post survey of 1,058 U.S. internet users how much they trust a selection of companies and services to responsibly handle their “personal information and data on your Internet activity,” Amazon and Google fared best, receiving a “trust a great deal/a good amount” rating from 53 percent and 48 percent of respondents, respectively.

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Crocs to acquire Heydude footwear brand for $2.5B

Retail Dive

Founded in Italy, the brand widens the total market for the clog maker to more than $160 billion, by the company's estimates.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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New York Amazon workers, in second attempt, will file for unionization

Retail Wire

A group of workers representing four Staten Island, NY, facilities is seeking to unionize and has gathered the necessary number of signatures to file with the National Labor Relations Board. The group came up short on their count in an earlier effort in October. Known as Amazon Labor Union, the group is being led by Christian Smalls, a charismatic former employee who was fired after he notably organized a walkout in March of 2020, contending that Amazon at the time was not doing enough to protec

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Albertsons pilots AI-driven salad bars

Retail Dive

The grocer has added the internet-linked self-service counters across various stores in Washington, D.C., Maryland and New Jersey.

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With stocks lean, stores impose purchase limits on COVID-19 home tests

Retail Wire

A spokesperson from Amazon told CNBC this week that the company was having trouble procuring supplies of COVID home testing kits and would limit sales to 10 units per customer. Similarly, CVS said on Tuesday that customers would only be allowed to buy six kits and Walgreens issued a statement saying that, “Due to the incredible demand for at-home rapid testing, we put in effect a four item purchase limit on at-home COVID-19 testing products in our stores and digital properties in an effort to he

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ISE 2022 unveils its programme to ‘Ignite the Future’

A1 Retail

With seven conferences covering key vertical markets, professional development programmes from AVIXA and CEDIA, and a host of new show floor stages and events, ISE 2022 will inspire, educate and delight attendees. ISE is pleased to announce details of its extensive thought leadership programme for 2022. This rich content offering will help attendees delve into the issues affecting market verticals, get up to speed with the latest technology developments and discover what the future holds for the

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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President Biden says we’ve averted the supply chain crisis

Retail Wire

During a meeting yesterday with a supply chain task force, President Biden claimed that, through combined efforts, the industry’s efforts to get ahead of holiday supply bottlenecks were successful. “We brought together business and labor leaders to solve problems, ” he said. “And the much-predicted crisis didn’t occur. Packages are moving, gifts are being delivered, shelves are not empty.

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Aromar is the Leader in Oil Diffusers

Independent Retailer

Stylish, practical, and therapeutic, Aromar oil diffusers are perfect for enveloping rooms in pleasant fragrances and creating a tranquil atmosphere. They can be used as a way to relax after a long day, as a way to focus while working from home, or even just to freshen up a room for guests. With so many scents to choose from, Aromar has an oil diffuser for everyone.

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IT security and automation amongst top digital challenges across industries

Mulesoft

We’re living in the age of customer experience, and digital native consumers expect nothing but the best from their chosen brands. As a result, the pace of digitalization has increased sharply across all industries. Amid this pressure to create incredible customer experiences, IT and business teams must collaborate to bring these experiences to life.

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Antalis at Surface Design Show

A1 Retail

Antalis (stand 365) will be bringing substrate inspiration to the Surface Design event, which takes place in London at the Business Design Centre from the 8 th – 10 th February, by showcasing some key surface materials and products targeted at architects and designers. The stand will display an extensive portfolio of products ideally suited for use in architecture and interiors.

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Planning the Architecture of Your Modular DXP

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

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Celebrating 100 Years at the WESA Trade Show

Independent Retailer

The Western & English Sales Association (WESA) was organized in 1921 with the goal of creating a forum where retailers, manufacturers, and sales representatives could conduct business in an atmosphere of fair trade and fellowship. Today, the International Western/English Apparel & Equipment Trade Shows are the world’s largest trade events for the equestrian industry, attracting more than 600 product lines and over 3,400 retailers a year.

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Dobbies announces winners of the ‘Not Your Average Community’ campaign

A1 Retail

© Stewart Attwood Photography 2021/Dobbies Garden Centres. . This Christmas, three local communities will enjoy a very special festive season as Dobbies, the UK garden centre retailer, reveals the worthy winners of its Not Your Average Community campaign. The competition invited community groups, clubs, charities and neighbourhoods to apply and tell the Dobbies’ team about the work they are doing in their local areas and what they would do with the prize – with three winning groups each r

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Does Amazon Want to Eat Your Global Small Business For Lunch?

LS Retail

©iStock/artpaseka Amazon claims "they are making things cheaper and easier so consumers should be content." But while Amazon’s prices are cheap, the way it siphons and uses information from its sellers is not. The article below purports: “If you sell on Amazon, you’ll be handing over the fate of your business, your livelihood, to your biggest most aggressive enemy — an enemy that has every intention of eating your lunch.

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How to enhance the customer’s digital experience from search to sale

Retail Times

Many companies were engaging in digital transformation before COVID-19 hit, doing so to meet changing customer expectations and business needs. But leaders saw the pace of their digital journey accelerate dramatically during the pandemic in order to keep up with the evolving customer experience.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

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The 1841 coffee and espresso bar in Glasgow uses HIMACS for some Italian flair

A1 Retail

In 1841 the Thomson Coffee Roaster company was formed, and nearly 200 years later this great coffee and espresso bar has opened – showcasing the delicious coffee and acting as a retail shop for Thomson coffee. With a mix of modern, minimalist materials, such as the solid surface HIMACS, and traditional period features like the art deco motifs and Japanese-style joinery, the owners have created a space that is calming and welcoming, whilst also maintaining a high attention to detail and with a cl

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Arhaus expands US manufacturing capacity with North Carolina facility

Retail Dive

The furniture company also broadened its supplier base to meet demand.

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An Absolute Novelty Design Patent Trap for the Unwary

Hunton Andrews Kurth

Global design patent strategies are increasingly being relied upon by retail and consumer products companies as a cost-effective way to protect key product lines. However, it is important to understand the various nuances of global design patent strategies since there are traps for the unwary, most notably in Australia and China. First, what is a design patent?

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Five gifts not to give your customers this Christmas

Retail Times

It’s the most wonderful time of the year. But it’s also the most hectic time of the year for shoppers and this year is no different. In fact, consumers are delving deep into their pockets with the average person set to spend £1,108 during this festive season - a £200 increase on last year.

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Retails Next Frontier: Exploring and Proving the Value of AI

AI is everywhere. It’s in customer service interactions, product recommendations, marketing outreach, and yes, even commerce experiences. But not every use of AI provides the same value to your brand. In this masterclass, experts from Constructor, commercetools, Contentstack, and Orium discuss how AI can complement your composable tech stack and help bring in immediate ROI.

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Griddle maker Blackstone the latest with plans for SPAC-based stock market debut

Retail Dive

The company, which so far has released few financial details, says it created and now dominates its corner of the outdoor cooking market.

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Happy Holidays and Happy Reading!

Fashion Retail

Happy Holidays and Happy New Year! For a 2022 in which life and brotherhood thrive! Thanks for reading and supporting The Fashion Retailer! The blog was created in 2017 and already passed 500,000 all time views. Great news and energy to keep writing about the business of fashion retail, digital transformation and circularity! See below … More Happy Holidays and Happy Reading!

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NYC Watch Store Lures Shoppers with AR Display

VMS

(PRESS RELEASE) In the wake of the pandemic, consumer shopping behaviors have shifted. Now the great debate between shopping online and shopping at physical stores is heating up again, thanks to new technologies delivering novel in-person experiences that combine the info-gathering power of the internet with the excitement of being able to touch and try a product.

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NRF expands roster of speakers at 2022 Big Show

Mass Relators

NEW YORK – The Honest Company’s founder and chief creative officer Jessica Alba and CEO Nick Vlahos have been added to the list of speakers slated to appear next month at NRF 2022: Retail’s Big Show. The pair will share insights on how the company has navigated the clean lifestyle movement to emerge as a successful personal care, beauty, baby and household brand.

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2024’s Retail Odyssey: Going Small, Artificial, and Augmented!

Speaker: Kelly Goetsch - Chief Strategy Officer at Commercetools | Jason Cottrel - CEO & Founder at Orium | and guest speaker Brendan Witcher - VP, Principal Analyst at Forrester

Significant modifications are on the horizon for digital commerce in retail and customer experience come 2024. The pace of tech shifts will intensify, businesses are set to defund legacy solutions, and attractive opportunities will surface as social and retail media players join forces. To stay ahead of the curve, digital leaders are experimenting with less risky initiatives and scaling back on outdated projects that no longer yield impactful results.