Retail TouchPoints

FEBRUARY 27, 2023

Victoria’s Secret & Co. (VS&Co)is piloting a new combined loyalty program for Victoria’s Secret and Pink that will allows customers to earn rewards when shopping both brands, regardless of their payment method. Called “ The VS & Pink Collective ,” the new loyalty program is being tested with 30% of current Victoria’s Secret and Pink customers in select states across the U.S., ahead of the program’s full rollout later this year.

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Inside Retail

FEBRUARY 27, 2023

Australian retail sales in January surged 7.5 per cent year on year – and 1.9 per cent over December, reflecting a strong post-Christmas sale season. Ben Dorber, head of retail statistics with the Australian Bureau of Statistics (ABS), said January’s rise followed a 4 per cent month-on-month fall in December and 1.7 per cent rise in November. “Looking through this volatility shows that turnover is at a similar level to September 2022, and on average, growth has been flat over the past few month

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Department Stores Apparel Consumer ATS 246

Retail Wire

FEBRUARY 27, 2023

Retailers represented by the National Retail Federation and the Retail Industry Leaders Association agree that stolen merchandise is a multi-billion-dollar problem for the industry. Many are advocating for increased penalties for individuals engaged in shoplifting and the leaders of organized crime rings that are stealing inventory from stores en masse.

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Inside Retail

FEBRUARY 27, 2023

Back in February, China’s JD.com announced that it will launch its own ChatGPT-style project. It has been dubbed ChatJD.com, and according to the company will follow a “1-2-5” roadmap. This is broken down to one platform (ChatJD), two industries (retail and finance), and five applications (content generation and information). The company revealed that the ChatJD application will be launched through the JD Cloud.

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Management

Retail Wire

FEBRUARY 27, 2023

James Daunt, CEO of Barnes & Noble, says the bookstore chain’s comeback is tied to freeing up local stores to determine how best to meet the needs of their customers. He said that “sensible retailing principles” typically lead to “homogenous” stores that are “inherently boring.

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Inside Retail

FEBRUARY 27, 2023

Trans-Tasman apparel retailer Mosaic Brands says sales increased 23 per cent during its first half as customers resumed in-store shopping. Mosaic Group’s brands include Katies, Millers, Noni B, Rivers, Rockmans, Crossroads, Autograph, W.Lane, EziBuy and BeMe. For the half year to January 1, the group’s earnings before interest, tax, depreciation and amortisation reached $15.8 million, up 195 per cent year on year.

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Inside Retail

FEBRUARY 27, 2023

Jewellery retailer Michael Hill International has reported an increase in sales across its global markets as customers return to in-store shopping. Overall group earnings before income and taxes reached $54.5 million, up 6 per cent, driven by strong sales growth and higher margins. By segment, sales in Australia increased 18 per cent to $190.6 million while in New Zealand, revenue increased 13.8 per cent to A$69.79 million (NZ$76.3 million).

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Retail Wire

FEBRUARY 27, 2023

Consumer packaged goods companies are cutting SKUs from their product lines to boost profitability. “No one will have a perfect batting average,” said Conagra CEO Sean Connolly. “The key is to have more winners than losers.

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Consumer 130

Inside Retail

FEBRUARY 27, 2023

For retailers closely watching consumer confidence levels and spending trends, getting an accurate reading about what lies ahead can be challenging. It matters not just to gauge demand levels but to understand customer mindsets and the operational responses required to remain competitive. This has become more crucial as the economic cycle continues to shift.

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Retail Wire

FEBRUARY 27, 2023

John Mocadlo, CEO of Impossible Kicks, said that his company saw demand for Yeezy sneakers and clothing jump 30 percent in October and November last year. The spike followed Adidas ending its brand partnership with Ye (formerly known as Kanye West) after the rapper made a series of antisemitic remarks in interviews and social media posts.

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Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

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Customer Experience

Inside Retail

FEBRUARY 27, 2023

In Spain’s A Coruna, two contrasting fashion business models collide – pitching the growing demands for the clothing industry to become more sustainable against the constant need to drive sales. This rainy, windswept, city on the rugged Atlantic coast is the unlikely headquarters of Zara-owner Inditex – the world’s biggest fast fashion retailer.

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Retail Wire

FEBRUARY 27, 2023

Gen Z members between 18 and 24 are moving to cities in large numbers. Their top-10 favorite destinations are Washington, D.C., Columbia, SC, Boston, Ma, Atlanta, GA, Austin, TX, Nashville, TN, Syracuse, NY, Philadelphia, PA, Madison, WI, and Tampa, FL.

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Inside Retail

FEBRUARY 27, 2023

Multibrand food-chain franchisor Retail Food Group (RFG) says all of its brands enjoyed positive same-store sales growth in the December half. The company owns and operates Gloria Jean’s, Crust Gourmet Pizza, Donut King, Brumby’s Bakery, Cafe2U Michel’s Patisserie, Pizza Capers and The Coffee Guy. For the six months, same-store sales (SSS) grew 17.9 per cent compared to the previous year, boosting underlying earnings before income and taxes to $13.7 million.

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Wiser

FEBRUARY 27, 2023

How many times have you walked into a store with a list and left with a cart full of last-minute purchases? We’ve all done it. Whether it’s a fun sale you didn’t know the store was having, or you made the age-old mistake of grocery shopping while hungry, impulsive purchases are a common occurrence for most shoppers. In fact, according to a study done by Invesp , 84 percent of shoppers have made impulse purchases.

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Inside Retail

FEBRUARY 27, 2023

From 2020-22, retailers took the opportunity to accelerate their digital transformations. For many, this meant bringing forward investments in e-commerce to sustain a level of sales activity. As economies across the world reopen and store foot traffic enjoys a healthy rebound, many retailers are turning their attention to what they should do next with the investments that were made during the pandemic.

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Retail Wire

FEBRUARY 27, 2023

Twitter laid off at least 200 workers over the weekend. The social media site has cut its employees from about 7,500 to around 2,000 since Elon Musk acquired it in October. Product managers, data scientists and engineers who worked on machine learning and site reliability were reported to be the targets of the most recent cut.

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Inside Retail

FEBRUARY 27, 2023

Pureplay online books retailer Booktopia has reported a net loss of $3.9 million as consumer behaviour adjusted in a post-Covid environment and the company wrote off a major asset. For the six months to December 31, sales fell 15.3 per cent to $110.1 million compared to the previous corresponding period when ongoing lockdowns had boosted demand for online shopping.

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Retail Wire

FEBRUARY 27, 2023

Walmart and Home Depot last week offered forecasts based on expectations that consumers will reign in spending this year. The retailing giants could prove prescient in their outlooks. They could also be way off as American consumers have continued to surprise economists with purchasing staying power.

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Consumer 100

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Inside Retail

FEBRUARY 27, 2023

After achieving success through a digital model, luxury online reseller Luxe.It. Fwd has established a number of pop-up stores across Australia to complement its e-commerce presence. This strategy has led to significant revenue growth, and could be the way forward for brands operating in a similar space, the business’ founder and CEO Miranda Gillespie told Inside Retail.

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Retail Dive

FEBRUARY 27, 2023

The retailer plans to respond to customer demand for fast delivery by growing its fulfillment center footprint, but that could mean added fees.

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Inside Retail

FEBRUARY 27, 2023

Electronics and furniture retailer Harvey Norman Holdings has reported a 15 per cent fall in profits in its December half. The company owns and operates Harvey Norman, Domayne and Joyce Mayne brands. Total system sales revenue for the year was $4.98 billion while company-operated revenue reached $1.47 billion. EBITDA fell 8 per cent to $694 million while tax-paid profit slumped 15.1 per cent to $365.9 million.

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Planning 130

Retail Times

FEBRUARY 27, 2023

Metaverse virtual events platform, Flox, has launched to make large scale immersive virtual events a reality for organisations and brands.

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Marketing 122

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Inside Retail

FEBRUARY 27, 2023

Material circularity is on the rise and the latest company to produce a completely recyclable piece of clothing is sustainable apparel brand Pangaia. Textiles innovation company Evrnu was a partner in the effort. Together, the B Corp certified organisations have created the first denim jacket made from cotton textile waste. The RENU jacket is inspired by the classic jean jacket and has been developed using Evrnu’s NuCycl technology, which turns fabric scraps, deadstock materials and old clothing

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A1 Retail

FEBRUARY 27, 2023

NOMO, the UK vegan and free-from-chocolate brand, has scooped a handful of gold and silver accolades at this year’s Free From Food Awards. Its brand-new Chocolate Orange Bunny, reimagined Kids Egg & Lolly, and fan-favourite Cookie Dough Egg & Bunny have all been awarded gold. Whilst its newest flavour to date –Caramelised Biscuit Egg & Bar – bagged silver.

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Inside Retail

FEBRUARY 27, 2023

Adrian Norris is the co-founder and CEO of the highly successful Australian fashion brand Aje, but for the past five years, he has been quietly working on a new venture, a holistic wellness brand called Ikkari, which officially launches on 1 March. Offering nearly 100 products across three core categories – topical skincare, ingestible supplements and aromatherapy solutions – the brand uses all-natural ingredients, which is something that Norris is passionate about in his personal life.

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Shopping Center

FEBRUARY 27, 2023

Charlotte, N.C. — Marcus & Millichap has arranged the $3.3 million sale of Big Blue Marble Academy, a net-leased childcare property located in Charlotte. Dominic Sulo of Marcus & Millichap’s Chicago Oak Brook office represented the seller, a New Jersey-based… The post Marcus & Millichap Arranges $3.3 Million Sale of Child Care Property in Charlotte, North Carolina appeared first on Shopping Center Business.

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Location Shopping 98

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience

Inside Retail

FEBRUARY 27, 2023

Southeast Queensland’s fastest-growing region is welcoming the return of residents and visitors to their new CBD with visitation increasing, big brand announcements and continued investment in the new cultural and entertainment heart of Ipswich. Once a dilapidated city core, the Nicholas Street Precinct is now home to the Ipswich Central Library, Ipswich Children’s Library, council administration building, dining and retail tenancies and is centrally connected to the Ipswich Central train statio

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Retail Dive

FEBRUARY 27, 2023

From Toys R Us to J.C. Penney, many retailers have filed over the past few years. Here’s who has fallen victim since 2017.

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Mass Relators

FEBRUARY 27, 2023

The “retailification” of health care could be great news for rural Americans, making routine medical services more accessible and affordable in communities that are currently underserved. Paul Schuhmacher, a managing director in the health care practice of the global management consultancy AArete, points to Dollar General’s partnership with mobile health provider DocGo as a potential game changer.

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Dezeen

FEBRUARY 27, 2023

Swiss brand On has opened its first UK shop on London 's Regent Street, complete with steel fixtures and a robotic arm. For its debut outpost in the United Kingdom, On aimed to showcase the science and technology behind its running shoes and clothing. On has opened a trainer store on London's Regent Street "Our concept was a shoppable science museum in the sense that one of the main things we want to share is that what we do is science-based," said On's head of brand environments Nicholas Martin

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