Inside Smart Commerce: The Future of Brick-and-Mortar is ‘Store as Media’
Retail TouchPoints
JULY 19, 2021
When we ponder the future of retail, the store is always involved in discussions. In fact, experts and practitioners across the retail spectrum largely agree that the store is a crucial vehicle for customer retention, engagement and loyalty. Even once-digital only brands like Warby Parker have doubled down on their store investments. In fact, the eyewear darling plans to open another three dozen locations by end of this year.
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