Retail TouchPoints

FEBRUARY 15, 2021

Even the best business plans expect some bumps along the road: financial insecurity among consumers, supply chain complications, a shortage of labor or reduced in-store traffic. But the COVID-19 pandemic forced retailers to grapple with all of the above, all at once. Facing a near-apocalyptic situation, retailers have had to pivot quickly, creatively and competently in order to withstand the chaos of the 2020 economy.

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Fulfillment Checkout Store Layout Consumer 279

Miller Zell

FEBRUARY 15, 2021

The COVID-19 pandemic presented myriad challenges to retailers and other businesses operating public spaces.

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Frank Mayer

FEBRUARY 15, 2021

As standard and custom kiosks spawn innovation and provide convenience across several industries, college campuses can capitalize on many of the same benefits for students, faculty, and staff. From streamlining student services to delivering information and ensuring public safety, there are countless opportunities for college campus kiosks to transform the higher education sector.

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Kiosk Payment Services Checkout Planning 69

Shopper Intelligence

FEBRUARY 15, 2021

We all cook World Foods on Instagram. But what happens in-store? These insights were first published as part of The Grocer’s World Foods Category Report 2020 (Nov 2020). Figures have been updated to reflect our most recent data. Do you miss eating out during the pandemic? Dream about your favourite restaurant’s flavours – let it be Asian, Indian, Mexican, French or Italian cuisine?

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Supermarket Grocer Management Planning 52

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Retail Technology Review

FEBRUARY 15, 2021

Consumer spending declined 16.3 per cent year-on-year in January – the sharpest decline since May 2020 – as the retail, hospitality and travel sectors felt the full impact of national lockdown measures.

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Consumer 28

Retail Assist

FEBRUARY 15, 2021

Blondie famously sang about hanging on the telephone – but this wouldn’t have been the case if they’d tried to contact our IT Help Desk with our new telephony system! Over the next few weeks, we've got some really exciting updates coming to our IT Help Desk and we can’t wait to share them. This week, we’re kicking it off with the successful migration of our first teams over to the new Hosted Teams Voice (HTV) solution, with help from our friends over at Claranet and Puzzel.

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ATS 52