Walking the Line: How a Post-Pandemic Retail Hybrid Might Make the Best of Both Worlds
Retail TouchPoints
FEBRUARY 15, 2021
Even the best business plans expect some bumps along the road: financial insecurity among consumers, supply chain complications, a shortage of labor or reduced in-store traffic. But the COVID-19 pandemic forced retailers to grapple with all of the above, all at once. Facing a near-apocalyptic situation, retailers have had to pivot quickly, creatively and competently in order to withstand the chaos of the 2020 economy.
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