Fri.Jul 29, 2022

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B Corp TOMS Honored in Community Category as ‘Best For The World’

Retail TouchPoints

The B Lab network at B Corp has named TOMS as a Best For The World: Community award winner, with the footwear and lifestyle company ranking among the highest verified scores in the sustainability nonprofit’s B Impact Assessment. These awards highlight the work of global Certified B Corporations with verified B Impact Scores that rank in the top 5% within the categories of community, customers, environment, governance and workers for their B Impact Assessment.

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How a trip to the bathroom inspired Pottery Barn’s inclusive furniture line

Inside Retail

When Tommy Hilfiger launched an adaptive fashion range in 2017 , it brought global attention to a widespread problem: the lack of functional and stylish clothing options for people with disabilities. And it inspired other fashion brands to reconsider their offerings. Now, Pottery Barn is on track to do the same with furniture and homewares. Last week, the US-based retailer launched The Accessible Home, a new collection of inclusive products designed to meet the needs of people who are injured, l

Fashion 261
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‘Shopper Promiscuity’ Forcing Brands to Completely Reimagine How they Connect with Consumers 

Retail TouchPoints

By now we’ve all heard the news that brand loyalty is in decline. But Rebecca Brooks, CEO of market research consultancy Alter Agents , sees it differently — in her view, “shopper promiscuity” on the rise. “People think about promiscuity in a sexual context, but what we really mean here is an openness, a willingness to try something new ,” said Brooks in a session at the Retail Innovation Conference & Expo (RICE) earlier this year.

Consumer 325
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How Asos is helping to stamp out modern slavery in Mauritius

Inside Retail

There are an estimated 50,000 skilled migrant workers in Mauritius, employed mainly in the garment and textile industry. About 35 per cent of them are from Bangladesh. The IndustriALL Global Union states that when migrant workers are recruited to work in Mauritius, they are often told that they will earn a lot of money by recruiting agents in their countries of origin, which include India, Bangladesh, Nepal, Madagascar, Sri Lanka, and others.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Hugo Boss Debuts Virtual Fitting Room Tech in 3 European Markets

Retail TouchPoints

Luxury fashion house Hugo Boss has rolled out digital dressing room technology from Reactive Reality across its websites in Germany, the UK and France. With the integration of Reactive Reality’s AR-based solution PICTOFiT, Hugo Boss customers can now create personalized mannequins that match their exact body measurements, then browse products and try on different combinations in a virtual dressing room.

Marketing 310
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Trucking CEOs see high prices on the road ahead

Retail Wire

The chief executives of U.S. trucking companies see many of the supply chain issues that have affected the retail industry improving but are not expecting that rates to transport goods will drop significantly over the rest of the year. “You’ll see rates hold up for the remainder of the year. Our cost increases are real. Our customers understand that,” Derek Leathers, CEO of Werner Enterprise, said.

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Hershey says it will not have enough candy for Halloween

Retail Wire

Hershey said that it will not be able to meet the consumer demand for its regular and Halloween-themed candies this year. Demand for candy, which took off when the pandemic began, has remained strong even as a sort of pre-pandemic normality has returned.

Returns 130
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With the Peak Shopping Season Approaching, It’s Time to Think About Observability

Retail TouchPoints

It’s summer, and that means ecommerce businesses are once again gearing up for the peak selling periods of back-to-school and the holidays. As in years past, they are making sure their infrastructure is ready to cater to temporary spikes in demand by adding the proper computing resources. But there’s another key principle that needs focusing on, which is quickly gaining in significance — and that is observability, or an organization’s ability to analyze, manage and make sense of the huge volumes

Shopping 277
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Quick Start: Prep Your Dev Environment for Kubernetes

Cisco Retail

Getting started on a new platform, especially containers and Kubernetes, can appear overwhelming. But with the right setup and tools, you’re much more likely to get ramped up quickly. Let’s take a look at a good lineup of tools to install on your developer environment to get started with Kubernetes. All of the tools used listed here are tested and run Windows 10 Pro, MacOS Monterey, and Ubuntu 20.04.

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Why Experience, Story and Video Are Key Sales Drivers in Chinese Cross-Border Commerce

Retail TouchPoints

Chinese cross-border commerce has been a hot topic, and it’s becoming potentially even hotter as major retailers prepare for potential cost-cutting by U.S. shoppers — 67% of China’s cross-border shoppers plan to spend more in 2022 than 2021, according to Pattern ’s China Cross-Border Shopper Report 2022. While overall growth in China may be slowing down, it’s still rising faster than in the U.S., and the country remains a major opportunity for retailers that are able to appeal to its consumers.

Consumer 275
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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Instagram hits pause on some planned changes

Retail Wire

Instagram said it was not moving ahead with some updates to the social media site after receiving criticism from a wide variety of celebrities and ordinary users over the changes. “We recognize that changes to the app can be an adjustment, and while we believe that Instagram needs to evolve as the world changes, we want to take the time to make sure we get this right,” Meta said in a statement.

Planning 113
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Reports: Massachusetts Trader Joe’s Store Unionizes; Two More Still Pursuing Elections

Retail TouchPoints

Associates at the Hadley, Mass. Trader Joe’s have reportedly become the first workers in the chain to unionize, according to CNBC , The New York Times and other media reports. The location, about 80 miles west of Boston, is one of three Trader Joe’s stores to initiate unionization efforts. Employees at the Hadley location filed for a union election with the National Labor Relations Board in early June 2022, stating that it had support from more than 50% of the store’s workers.

Location 262
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In the News: ARPA and Amazon Offering Grants of Up To $25,000

Small Biz Trends

The American Rescue Plan Act (ARPA), as well as Amazon, have several grant opportunities to help small businesses. As always, grants want to address specific issues and in some cases, they can get quite specific. This includes needing to relocate due to local construction. And this highlights why it is so important to apply for grants that apply to your situation.

Planning 137
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Amazon leans on non-retail business as e-commerce sales fall for the second straight quarter

Retail Dive

Revenue from advertising and fees rose, as inflation pushed up grocery store sales. But net loss reached an “eyewatering” $2 billion.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Hurry Up and Get These Small Business Grants Before They Expire in August

Small Biz Trends

As businesses emerge from the slow summer season, it may be the perfect time to evaluate your needs and consider small business grants. This additional funding can help businesses meet various goals, from hiring staff to creating innovative new offerings. Small Business Grants with an August 2022 Deadline. There are several grant opportunities available in August 2022.

Marketing 133
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Chick-fil-A’s offer to pay workers in chickens doesn’t fly with social media users

Retail Wire

A Chick-fil-A in North Carolina offered to pay “volunteers” five chicken entrees for every shift hour worked. That recruiting tool didn’t go over well on social media and the restaurant took its post down.

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Hybrid Cloud Operations in the New Era of Digital Payment Applications

Cisco Retail

This is the third blog in a series on financial services where I investigate a few challenges of managing hybrid cloud operations in the payment application development arena. In the first blog , I explored new trends in traditional banking. In the second blog I focused on some of the challenges insurance companies face while navigating their digital transformations.

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Workers at a Trader Joe’s in Massachusetts are the first to join a union

Retail Wire

Associates at a Trader Joe’s in Hadley, MA, have become the first to vote to join a union. The final vote was 45 to 31 in favor of going with Trader Joe’s United. “We are prepared to immediately begin discussions with union representatives for the employees at this store to negotiate a contract,” a statement from Nakia Rohde, Trader Joe’s, public relations manager, said.

ATS 100
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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Popular Online Negotiation Courses

Small Biz Trends

Every day every one negotiates knowingly or unknowingly. In politics, negotiation is the instrument that settles terms of agreements and disputes between parties. In everyday life, it can facilitate arguments within the household and among the neighbors. And in businesses, it is one of the most important skills as it will shape the outcome of your meetings and deals.

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Third-party sellers boosted Amazon’s 2Q results

Retail Wire

Revenues for third-party sellers on Amazon.com rose nine percent in the second quarter, helping to overcome falling revenues for the company’s retail division. Amazon’s results exceeded Wall Street’s expectations. Amazon also said that it has made “solid progress” on working through an overcapacity of warehouse fulfillment space.

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Ethereum Weekly Trend Reveals a Steady Path to a Rebound

Small Biz Trends

Ethereum’s current price has reached $1,619.21 , up from Wednesday’s $1,500 showing signs of a rebound. In addition, the cryptocurrency saw a boost with Wednesday’s announcement by the Federal Reserve on raising the interest rate by 75 basis points. Ethereum soared more than 11.15% in just 24 hours on that move. Ethereum Weekly Trend – July 28, 2022.

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Consumer spending rose in June

Retail Wire

Consumer spending increased 1.1 percent in June, according to the Bureau of Economic Analysis. That follows a 0.2 percent gain in May. Consumers have reduced some discretionary spending as they have been forced to pay higher prices for food and fuel.

Consumer 100
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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Macy’s, Nike, Target call on Senate to pass the Respect for Marriage Act

Retail Dive

Over 170 companies signed a letter in support of the bill, stating that inclusive practices “lead to more productive and engaged employees.

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Walmart opening first ‘General Store’ at Getaway retreat

Retail Wire

Walmart has reached a deal to open mini-stores at Getaway locations around the country. Getaway operates cabin retreats. The first General Store by Walmart will open next month at Getaway Hill Country in Wimberley, TX.

ATS 100
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Coca-Cola's Strategy for Success, 6 Elements

Indigo 9 Digital

By Tricia McKinnon When most of us think about Coca-Cola we think about the Coke brand. We grew up drinking Coke but when a company is in business for 130 years as Coca-Cola has been it learns a thing or two about staying relevant. Over time Coca-Cola has had to diversify its portfolio, which generated $38.7 billion last year, because the carbonated soft drink category is “ characterized by general stagnation ” Now Coca-Cola wants to be a “total beverage maker” by “giving people more of the beve

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Learn How to Successfully Run and Market a Local Business This August

Small Biz Trends

August is a big month for local businesses. National Farmers’ Market Week is August 7 through 13, and National Lemonade Day is August 20, ideal for those who started their local business aspirations with the classic lemonade stand. If you’re interested in starting a successful local business, the first step is figuring how to sell stuff in your local community.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

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Insurance dives into the omnichannel opportunity 

Mulesoft

The search for insurance begins online. More than 69 percent of insurance shoppers ran a search before making an appointment with a broker and more than 50 percent of searches are on a mobile device. Consumers are increasingly comfortable with online insurance, so companies need to move away from sales and marketing only in a […]. The post Insurance dives into the omnichannel opportunity first appeared on MuleSoft Blog.

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The Weekly Closeout: Lululemon launches its third shoe and Williams Sonoma’s president resigns

Retail Dive

The new Chargefeel cross-training shoe comes in 14 colorways, and Ryan Ross will be replaced by former Chief Marketing Officer Felix Carbullido.

Marketing 109
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There can’t be RPA success without RPA governance 

Mulesoft

Ambitious RPA initiatives often end up as isolated pilots in scattered business silos, and the dream of cross-organizational process automation remains a distant memory. This is not necessarily due to the technology used; rather, it’s due to a lack of governance. How do you manage individual RPA projects and how do you manage RPA enterprise-wide? […].

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Olympia Sports is shutting down its stores

Retail Dive

Owned by private equity firm CriticalPoint Capital, the Maine-based retailer is holding closing sales at all locations.

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Planning the Architecture of Your Modular DXP

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.