Retail TouchPoints

OCTOBER 12, 2021

The Tampa Bay Lightning and Amalie Arena have partnered with Fast to provide a streamlined “headless checkout” experience when fans purchase merchandise. Guests attending games and events at the arena can scan QR codes placed on cup holders at the arena to make instant purchases using Fast Checkout for Lightning gear, including the “Item of the Game,” future tickets or merchandise from the event.

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Checkout Merchant Services Consumer ATS 298

Inside Retail

OCTOBER 12, 2021

Lovisa chief executive and managing director Shane Fallscheer is stepping down from his role leading the jewellery retailer after 12 years. Fallsheer will be succeeded by Victor Herrero, former Inditex Group head of Asia Pacific and managing director of Greater China, will work with Herrero to ensure a smooth transition, and will step down as director on 14 October.

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ATS Store Operations Management Marketing 245

Retail TouchPoints

OCTOBER 12, 2021

When consumers go to a grocery store, generally they’re there to buy the individual ingredients that will eventually make a meal. JOANN stores also sell individual “ingredients,” but the end product is a decoupage photo album cover or a spooky handmade Halloween costume rather than a beef stew. “Everything a customer comes in to us to buy is a component to make something,” said Christopher DiTullio, Chief Customer Officer at JOANN in an interview with Retail TouchPoints.

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Tokinomo

OCTOBER 12, 2021

Shopping is much more than a simple chore nowadays. People love to come to the store for the experience, not just to buy products because products can be found anywhere. Yet, there is a difference between planning to shop for the whole week or going to the store at the spur of the moment.

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Planning Shopping ATS Retail Marketing 179

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Retail TouchPoints

OCTOBER 12, 2021

The store window has always been prime real estate for brand storytelling, but this is especially true during the holiday season. Department stores, specialty retailers and luxury brands alike embrace these spaces to create wondrous experiences and inspire shoppers, and it is the design and creative teams that help bring these experiences to life. That is why we plan to celebrate the creative professionals who master the art of window dressing once again with the design:retail Winning Windows aw

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Returns Specialty Retailers Department Stores Planning 182

Inside Retail

OCTOBER 12, 2021

Michael Hill has seen online sales spike 58 per cent in its first quarter of FY22 compared to the same time last year, while same-store sales jumped 15.5 per cent. The boost in digital sales is likely tied to the fact the business lost almost 7,400 trading days across its store network during the quarter – meaning more customers needed to shop online – though this did lead Michael Hill’s total sales to be 10 per cent down.

Accounting 147

Accounting Shopping ATS 147

Inside Retail

OCTOBER 12, 2021

Amsterdam-based fashion label, Scotch & Soda, is ramping up its global expansion plan, including upcoming brick-and-mortar store launches across Asia-Pacific. So far this year, the brand has opened 34 physical stores and 27 shop-in-shops. The expansion plan will see the opening of 15 new brick-and-mortar stores and seven shop-in-shops across key cities including Mumbai, Perth, Paris, Madrid, Philadelphia, Charlotte and Gothenburg.

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Planning Fashion Shopping Marketing 130

Retail Wire

OCTOBER 12, 2021

Shipt’s shoppers frequently purchase for the same customers over and over again, which helps them build insights to personalize their service. A Shipt shopper, said, “I shop like I’m shopping for my own family. The shoppers who do well at this are people-pleasing perfectionists.”.

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Shopping ATS 130

Inside Retail

OCTOBER 12, 2021

As idealistic new leaders, it could be argued that both Bill Clinton and Tony Blair championed the concept of a ‘third way’ in politics that might break with the stifling conventions of left- or right-wing thinking and unlock a fresh way forward. Both young leaders, talented with words, sought to tap into the energy and hopefulness of fresh thinking, unconstrained by what had come before them.

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Supermarket Consumer Marketing ATS 130

Retail Wire

OCTOBER 12, 2021

A wide variety of retailers are looking to add staff at their fulfillment centers in an effort to meet high holiday demand, but many are finding it more difficult than ever as workers question whether the compensation is commiserate with the tasks they will need to perform on the job. “Every year we say, ‘Wow, this is really difficult’ — and every year, it gets more challenging,” said Sabrina Wnorowski, vice president of human resources at Radial, which operates fulfillment centers for brands an

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Fulfillment ATS 130

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and guest speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

ATS

Inside Retail

OCTOBER 12, 2021

Danielle Atkins and Alexander Babich started Australian bikini label Kulani Kinis as a side hustle in 2015. Today it’s a multi-million-dollar global business, with customers in the US, Canada, Australia and Europe. “Our journey began with selling directly over the internet, we were working from home and shipping bikinis on our lunch breaks at our old workplaces,” Atkins told Inside Retail.

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Marketing Payment Services Accounting Shipping 130

Wiser

OCTOBER 12, 2021

Temporary price reductions, or TPRs, are a necessary part of retail. It’s not really a question of if you should use a TPR, but when. Promotions influence shopper behavior , and consumers are conditioned to search for the best deals and prioritize brands and retailers who markdown products more often than the competition. If you want to be competitive, you better have an arsenal of TPRs ready to go depending on the situation.

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Markdowns Promotions Consumer Planning 147

Inside Retail

OCTOBER 12, 2021

The NSW government will provide $20,000 grants to SMEs hit by local lockdowns as part of a new business support package as the state emerges from more than 100 days of lockdown. The cornerstone of the support package are grants for businesses that lose revenue due to wasted perishables or reduced capacity limits if the government enforces local lockdowns over the summer months.

Finance 130

Finance Management 130

Cisco Retail

OCTOBER 12, 2021

One thing we have learned over the past 18 months is that change is constant. Business happens at an incredibly fast pace, which means our technology must advance equally as fast. So, what does that mean in the IT industry? We must continually educate ourselves to stay ahead of the curve. Cisco Learning and Certifications is committed to upskilling and educating people to stay relevant and ahead of technological advancements.

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Promotions Marketing Planning Management 145

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Inside Retail

OCTOBER 12, 2021

Australian department store David Jones has become the latest retailer to sell pre-owned clothing following the announcement of its partnership with Sydney-based luxury reseller Blue Spinach last week. The move, which will see David Jones offer second-hand items from over 30 luxury brands, including Louis Vuitton, Chanel and Prada, comes as traditional retailers around the world attempt to reach a younger generation of shoppers for whom sustainable consumption is key. .

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Department Stores Accessories Fashion Returns 130

Cisco Retail

OCTOBER 12, 2021

Claudius. Iago. Richard III. Epic villains who used malicious, deceitful acts to cause pain and destruction in Shakespeare’s greatest dramatic plays. Cybersecurity threat actors are no different. Through malware, phishing, and other exploitive activities, these villains take advantage of vulnerabilities and seek to cause harm. And it’s no secret that the shift to hybrid work has emboldened and provided new opportunities for these cybersecurity threat actors.

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Management 144

Inside Retail

OCTOBER 12, 2021

British online fast-fashion firm Asos has announced a shock management reshuffle, with CEO Nick Beighton stepping down after six years in the job. According to a report in Bloomberg , chairman Adam Crozier also stepped aside, stating the business needed a “fresh pair of eyes” after the pandemic wrecked havoc with its share price and supply chain. A search is now underway to find a replacement chief executive, though current CFO Mat Dunn will temporarily take the reigns with immediate effect.

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Fast Fashion Fashion Planning Management 130

Talking Retail

OCTOBER 12, 2021

Nisa’s charity Making a Difference Locally (MADL) has re-launched its community champion awards for retailers. The awards recognise two different stores each month – one over and one under 3,000 sq ft – with a £250 donation to a local good cause. To be in with a chance of winning, Nisa partners simply need to. This story continues at Nisa re-launches community awards for retailers.

ATS 141

ATS 141

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Nvidia

OCTOBER 12, 2021

Devastating floods are making headlines worldwide, but advances in deep learning for detection could turn uncertainty over evacuations into yesterday’s news. Applying a data set of 66,000 images, data scientists have created an ensemble of models for predicting flood zones. And the models are generalizable for application to new geographies. The findings, published in a recent paper , will be discussed in a presentation at the NVIDIA GTC 2021 conference next month.

ATS 131

ATS 131

Talking Retail

OCTOBER 12, 2021

Britvic is rolling out new clear bottles for its Fruit Shoot brand, made from 100% recycled plastic. The bottles also feature a new design, supported by a new formulation across the range, including 275ml bottles (79p) and 4x200ml (£2) and 8x200ml (£3) packs in Orange, Apple & Blackcurrant, Summer Fruits and Apple flavours. Britvic found. This story continues at Fruit Shoot transitions to clear bottles.

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ATS 126

Retail Wire

OCTOBER 12, 2021

Pon Holdings, which owns the Gazelle, Santa Cruz and Urban Arrow, has reached a deal to acquire the Cannondale, Schwinn and Mongoose bicycle brands from Dorel Industries for $810 million. “Together we can further cater to the ever growing demand for quality and electric bikes, whether it’s for urban use, leisure or sports,” Pon Holdings CEO Janus Smalbraak said in a statement.

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Talking Retail

OCTOBER 12, 2021

The Post Office says it is shortly expected to exceed £3bn a month in cash deposits and withdrawals for the first time in its 360 year history. The continuing surge, which is begin attributed to bank closures, saw £2.99bn pass through post offices in September, according to latest figures. This is the highest ever in. This story continues at Post Office handles more and more cash as bank branches close.

ATS 122

ATS 122

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Retail Wire

OCTOBER 12, 2021

Lego announced yesterday that it will remove gender stereotypes from its toys following a study that found that boys are more comfortable with gender biases than girls. Forty-two percent of girls worry about being made fun of for playing with toys typically associated with boys, while 71 percent of boys were worried about what would happen if they played with toys associated with girls.

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Talking Retail

OCTOBER 12, 2021

Gravy brand Bisto is set to air its first TV advert in six years, as part of a £4m campaign to promote its Bisto Best range. The advert will debut tonight (12 October) during Channel 4’s Great British Bake Off and will remain on air until March 2022, supported by a partnership with Global Radio. This story continues at Bisto supports premium range with TV advert.

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Promotions ATS 110

Retail Wire

OCTOBER 12, 2021

The International Council of Shopping Centers (ICSC) is forecasting that sales in November and December will increase 8.9 percent over the same months in 2020. “I think this is going to be a very strong holiday season, for obvious reasons,” ICSC President and CEO Tom McGee said. “The economy is strong, consumer spending has continued to be strong despite the challenges related to the pandemic, and there’s a tremendous amount of personal savings and pent-up demand.”.

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Consumer Shopping 100

Retail Dive

OCTOBER 12, 2021

The "Hearts, Not Hate" tenets involve uplifting others, being an ally and naming hate. To tackle the last one, the retailer will moderate comments.

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Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience

Retail Wire

OCTOBER 12, 2021

Sarah Galica, Home Depot’s Vice President of transportation, said that early discussions about how to deal with supply chain disruptions led to the suggestion that the retailer charter ships to get goods to the U.S. “It was almost started I think as a joke,” Ms. Galica said. “Let’s just charter a ship.” Home Depot is one of several major retail chains including Costco, IKEA, Target and Walmart chartering ships.

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Shipping ATS 100

Retail Dive

OCTOBER 12, 2021

Now it's facing the unfortunate prospect of another retailer's logo splashed upon its hometown flagship, just in time for its famous Thanksgiving parade.

Department Stores 114

Department Stores 114

Retail Wire

OCTOBER 12, 2021

Amazon.com is leaving it up to team directors to determine if staff need to return to their offices or if they will be allowed to continue working remotely. “We expect that there will be teams that continue working mostly remotely, others that will work some combination of remotely and in the office, and still others that will decide customers are best served having the team work mostly in the office,” wrote CEO Andy Jassy in a memo to employees.

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Returns 100

Retail Dive

OCTOBER 12, 2021

This year's holiday season could resemble pre-pandemic spending levels, but retailers are still facing product and labor shortages.

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Planning Consumer 124

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Planning