Retail TouchPoints

AUGUST 22, 2022

Wayfair will lay offapproximately 10% of its corporate employees — 870 corporate workers or about 5% of its global workforce, according to a filing with the Securities and Exchange Commission. The layoffs are part of a previously announced plan to manage the retailer’s expenses. “Over the past few years, we’ve grown Wayfair significantly to keep pace with the ecommerce growth in the home category,” said Niraj Shah, Co-founder and CEO of Wayfair in a letter to employees.

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Inside Retail

AUGUST 22, 2022

As the world strives to reduce global carbon emissions, it’s vital that retailers play their part. Ethical sourcing, better packaging, and practical carbon-reducing measures are all key ways for retailers to become more socially and environmentally responsible. But while it’s easy to say that you’re going to be more sustainable, putting it into place is a whole other task entirely.

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Consumer Promotions Planning Management 246

Retail Focus

AUGUST 22, 2022

Fast growing chain, Leading Labels, has chosen the city for its newest branch, which is now open in the unit formerly housing Topshop and Topman. And the arrival of Leading Labels means Sunderland shoppers will have access to a whole host of big names. The range of men’s’ clothes are provided by Blue Inc, which previously had a store in the centre while the women’s labels include Izabel London, Regatta and Solo, among many others.

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ATS Shopping Fashion 246

Retail TouchPoints

AUGUST 22, 2022

Mary Dillon, former Executive Chair and CEO of Ulta Beauty , has been named President and CEO of Foot Locker. Effective Sept. 1, 2022, Dillon will replace the retiring Richard Johnson, who will remain as Executive Chairman of the Board through Jan. 31, 2023. Mary Dillon. “I am thrilled to be joining Foot Locker, an iconic company that possesses a strong set of values and focus on the customer experience as well as tremendous growth opportunities,” said Dillon in a statement.

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Customer Experience Consumer Marketing ATS 246

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Inside Retail

AUGUST 22, 2022

Kogan founder Ruslan Kogan says that after a tumultuous Covid-impacted trading period, the e-commerce channel is starting to normalise, returning to “steady and continued growth”, hinting at better prospects for the pureplay online retailer during the FY23 year ahead. . In the year to June, Kogan’s profits slumped 69 per cent to $19.1 million – down from $61.8 million last year and $49.7 million the year before.

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Returns Shopping Management Marketing 240

Retail TouchPoints

AUGUST 22, 2022

Retail used to be simple: retailers found a store format that worked and then simply opened more stores. It was operationally complex, but conceptually simple. For most retailers customers were anonymous, but same-store sales were a great proxy for customer relevance. One retail CEO explained how powerful same store sales were for understanding his business saying, “If all my stores are up 5%, life is good.

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Markdowns Promotions Management Marketing 245

Retail TouchPoints

AUGUST 22, 2022

Walmart will expand employee abortion coverage and related travel expenses with its healthcare plans “when there is a health risk to the mother, rape or incest, ectopic pregnancy, miscarriage or lack of fetal viability,” according to an internal memo obtained by CNBC. This expansion of employee healthcare was made in response to the June 2022 U.S. Supreme Court decision overturning Roe v.

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Planning Promotions Location ATS 241

Retail Focus

AUGUST 22, 2022

The flagship My Being retail store by Cannabotech has been shortlisted in the Technology category for the Creative Retail Awards 2022. Amongst many other strong candidates, the flagship store was selected as one of the five finalists. Entrants needed to demonstrate how technology enhances the retail store and enriches the customer experience. Cannabotech’s science-driven approach is prominent in its My Being retail store and in-store experience.

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Customer Experience Location ATS 182

Inside Retail

AUGUST 22, 2022

Ongoing Covid-related issues, government-mandated store closures in the first half and freight delays have eaten into the profit of bedding and homewares retailer Adairs. The company, which owns and operates Adairs, Focus on Furniture and Mocka brands, says group sales rose 12.9 per cent to $564.5 million in the year to June 26, while tax-paid profit fell 29.6 per cent to $44.9 million.

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ATS 182

Retail Focus

AUGUST 22, 2022

Railpen, the investment manager responsible for the safekeeping and administration of over £37 billion AUM for several pension schemes has announced the award winning, independent Cornish Bakery, will open later this year at Caledonia Park, Scotland’s premier design village, marking a national debut for the brand. Cornish Bakery, which delivers a range of exceptional coffee and pastries, is set to open a 2,500 sq ft unit later this year.

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Location Management Consumer Shopping 182

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Inside Retail

AUGUST 22, 2022

It’s a well-established fact that businesses trying to survive in the post-Covid world need to undergo their own digital transformation journey. Part of that step into e-commerce involves setting up a software platform to automate and simplify business processes. The pace of technology can sometimes overtake us, however, and many “traditional” ERP and account management systems are not optimised for e-commerce.

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Fulfillment Accounting Management ATS 147

Retail Focus

AUGUST 22, 2022

Hammerson has announced the signing of designer fashion brand Tessuti, at its retail and leisure destination Bullring in Birmingham. Set to open in early 2023, Tessuti is a fast-growing retailer of high-end clothing, footwear, and accessories across menswear, womenswear, and childrenswear. Its collection of designer brands includes Polo Ralph Lauren, Emporio Armani, Billionaire Boys Club, Mallet, Moose Knuckles, and Versace Jeans Couture.

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Accessories Fashion Location Management 182

Inside Retail

AUGUST 22, 2022

Delivering personalised experiences at scale is a top challenge for customer experience (CX), requiring a high degree of automation. Business IT firm NTT defines ‘hyperautomation’ as a process that combines AI, machine learning, virtual agents, and robotic process automation to do this. The challenge is doing this in a way that still feels human to consumers.

Customer Experience 130

Customer Experience Consumer Planning ATS 130

Retail Focus

AUGUST 22, 2022

Alder & Green , the ethical menswear brand, has unveiled its new flagship London store at a ribbon-cutting event hosted by Olympic rower and brand ambassador, Tom George. Launching in 2021, Alder & Green is re-establishing what a modern menswear brand should be, by developing responsible men’s shirts and accessories to encourage consumers to buy less and buy better.

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Fast Fashion Fashion Accessories Accounting 182

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Inside Retail

AUGUST 22, 2022

It’s been a rollercoaster for the fine jewellery industry, with the slow return of weddings and the rise of sustainable options. Sydney-based jeweller Claire Aristides is passionate about lab-grown gems and recently launched Futurae Diamonds. Here she chats about how the diamonds are created and her plans for the business. Inside Retail : You launched Claire Aristides some time ago and now you’ve just launched Futurae Diamonds.

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Target Market Marketing Planning Accounting 130

Retail Focus

AUGUST 22, 2022

Ask any woman about menopause and you’ll likely hear a version of, “No one talks about menopause! I didn’t/don’t know what to expect.”. That’s why Marva Williams, founder of Shhh…Menopause Wellness – a range of natural skincare products designed to support and encourage woman who are going through the menopause, and help ease their physical and emotional health – has decided to open a pop-up in Westfield London.

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Shopping 182

Inside Retail

AUGUST 22, 2022

Scentre Group says increased shopping centre visitation, occupancy and rents all underpinned a 17.5 per cent boost in profit for the six months to June 30, to $540.5 million. . The listed shopping centre operator, which has 42 Westfield Living Centres, hosted more than 277 million customer visits during the period and is on track to achieve 500 million this calendar year.

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Shopping 130

Retail Focus

AUGUST 22, 2022

The new showroom for Vegas Sports, located in Sector 29, Gurgaon, is a play haven for kids and sports lovers alike. Crafted by The Picturesque Studio using a product-first design language, the store is spaciously laid out to create seamless visual connections. The design scheme employs subtle, subliminal hints that encourage people to explore the space: ample circulation space, and nooks that unfold within a meandering layout. .

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Shopping Location Planning 162

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Inside Retail

AUGUST 22, 2022

Despite a rocky start to the financial year, discount variety retailer The Reject Shop says its sales have improved steadily since March. For the 53-week period, sales grew by a marginal 1.2 per cent to $788.2 million while tax-paid profit fell 5 per cent to $7.9 million. Comparable store sales fell 2.2 per cent for the year as unfavourable trading conditions and Covid-related lockdowns during the peak Christmas trading period impacted the first half.

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Planning Shopping Consumer Location 130

Retail Focus

AUGUST 22, 2022

Vuori , one of the fastest growing activewear brands in the US, recently valued at $4bn and loved by celebrities including Harry Styles, Ben Affleck and Kaia Gerber, opens its doors to its first international store in London’s Covent Garden, this September. Founded by Joe Kudla in 2015 in California, the first UK Vuori store at 25 Long Acre, Covent Garden in London, showcases an extensive collection of the refined men’s and women’s activewear collections, which marry performance and style for

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Apparel Outdoor Shipping Consumer 147

Inside Retail

AUGUST 22, 2022

Endeavour Group has marked its first year as a standalone business with a minor increase in profit on static sales, results released today show. The former Woolworths Group subsidiary, which owns Dan Murphy’s and 344 hotels and clubs, achieved sales of $11.6 billion and a profit of $495 million, up 2.8 per cent. The result was significant given the disruption to hotel trading due to Covid movement restrictions during the first half, offset in part by increased online sales of liquor to house-bou

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Retail Trends Returns Consumer ATS 130

Retail Wire

AUGUST 22, 2022

Amazon.com is competing against CVS and other companies looking to acquire Signify Health, a home-health services provider. An auction of the company is expected to fetch more than $8 billion.

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Retail Focus

AUGUST 22, 2022

With Brits risking life and limb to capture the perfect pic, and the majority left feeling underwhelmed with the results , the UK’s biggest photographic retailer Wex Photo Video, took their services to a new level; 2,569ft above sea level in fact. In collaboration with Sony, the UK’s most remote camera store opened in the picturesque Snowdonia mountains – a top photography destination in the UK.

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Location Marketing ATS 130

Retail Wire

AUGUST 22, 2022

Inflation may make some consumers more thoughtful about how they spend their money but new research from SlickDeals.net shows that consumers are now spending $314 a month, on average, on impulse purchases. A recent survey by SoFi found that 56 percent of consumers say that more than half of their online purchases are spontaneous.

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Consumer 130

Inside Retail

AUGUST 22, 2022

China’s Miniso Group has apologised for promoting itself as a Japanese-style brand and said it would make changes across its stores to rectify this, becoming the latest retailer to respond to a surge in patriotism among Chinese shoppers. The company, which has more than 5000 stores in China and abroad, has for years described itself as “a Japanese-inspired lifestyle product retailer”, and has been compared to the Muji chain operated by Tokyo-listed Ryohin Keikaku.

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Retail Wire

AUGUST 22, 2022

UPS drivers delivered packages during record heat waves in the U.S. this summer without any method to cool the back of their trucks that can reach up to 150 degrees. Federal records show that 270 UPS and United States Postal Service drivers have fallen ill and in many cases been hospitalized because of heat exposure. Drivers for FedEx and other delivery firms have had similar experiences, which is leading to calls by union locals representing drivers for improved working conditions.

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ATS 130

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience

Inside Retail

AUGUST 22, 2022

Mirvac Retail has launched Bark Fest, a week-long festival of events and activities for pet owners celebrating Dogs Day on Friday, August 26. The festival is part of the company’s “Inclusive Together + Co community” initiative, which aims to recognise and celebrate families of all shapes and sizes. The engagement takes place in five locations, including East Village (Zetland), South Village (Kirrawee), Moonee Ponds Central (Melbourne), Orion Springfield Central (Queensland), an

Location 130

Location ATS Marketing 130

Retail Wire

AUGUST 22, 2022

The high cost of goods is making some Gen Z consumers rethink their purchases of luxury items. Burberry has reported a downturn in the sales of sneakers and slides, two luxury category entree points for younger consumers.

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Consumer 100

Inside Retail

AUGUST 22, 2022

Online marketplace Redbubble has reported a net loss attributable to shareholders of $24.6 million in its latest results. Founded in Melbourne in 2006, Redbubble creates print-on-demand products featuring artwork submitted by users. It has offices in San Francisco and Berlin as well as Melbourne. In the year ended June 30, the company says its marketplace revenue fell by 13 per cent to $482.6 million, or by $70.7 million, year-on-year.

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Shipping Customer Experience 130

Retail Wire

AUGUST 22, 2022

Restaurants can cut printing and wait staff expenses by using QR-code menus. Those are advantages of the technology, which also has its fair share of detractors who prefer to dine old school when they go to a restaurant. “One of the things we’ve heard from our guests is they love having a physical menu,” said Darden Restaurants CEO Greg Levin.

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Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

Planning